IT Systems Administrator (Qcells North America, Growing Solar Company) Irvine, CA

IT System Administrator POSITION DESCRIPTION: The IT System Administrator will maintain the office information technology systems and remediate users’ issues. The candidate must be capable of configuring firewall policies and resolving network issues as well as more routine support requests. This role will be based in Irvine, California This position will also work with remote support from Irvine, SF, and Korea offices as needed including off-hours work but not an on-call rotation or expectation RESPONSIBILITIES Provide basic support for users onsite and remote. Manage network infrastructure and build out Firewall policies as needed. Configuration will also include SSL VPN configuration and user support. Manage asset procurement, storage, and configuration for user hardware and network. Advise and support on the development and improvement of IT systems, networks, software, hardware, IT policies, and security. Manage the relationship with our outside IT consulting vendor and serve as a gatekeeper for all IT-related issues. Assist in resolution and support for issues related to IT systems, networks, Wi-Fi, software, hardware, and security. Experience with video conferencing systems as well as network printer/copier support. Manage and track distribution of all IT assets to employees, providing data to Corporate Finance as needed. Assist staff, both local and remote, with daily operation of computer systems; Install computer peripherals and applications for users. Prepare computers and laptops for employee onboarding and offboarding, managing the full device lifecycle from procurement to decommissioning Support development of IT and network-security practices and policies, as well as employee compliance with such practices and policies. Travel required up to 10% REQUIRED QUALIFICATIONS: Bachelor’s Degree preferred but not required 2-4 years of experience in an IT system admin/network role 1-2 years of experience in IT help desk support 1-2 years of experience in desktop support Proficient networking skills – managing IPv4 policy, VLAN, architecture, etc. Strong Windows 10/11, Windows OS, and Mac OS knowledge Proficient with Windows Server OS 2008 – 2019 Robust knowledge of and experience with MS Office products, including Word, Excel, Outlook, MS Teams, and SharePoint Proficient with O365 / M365 admin roles Fortinet, QNAPP, VMware experience desired Excellent oral and written communication skills Strong project management and problem-solving skills Strong attention to detail