Technical Help Centre Writer for Marketplace App
Worldwide
We're looking for an experienced Technical Content Writer to create a professional Help Centre for SellOut, a UK marketplace app where users can buy, sell and book services. The Help Centre should be clear, modern and easy to understand, similar to Vinted, Shopify, Ebay, Facebook, TikTok etc. The successful freelancer will create detailed help articles that explain every aspect of the platform for both buyers and sellers. About SellOut SellOut is a British-built marketplace that allows users to buy, sell and book services in one app. Write approximately 60–70 Help Centre articles covering: Getting Started: Creating an account Selfie verification Setting up profile Notifications Linking bank account Buying: Buying items Making offers Escrow protection Payments Tracking Returns Reviews Selling: Creating listings Editing listings Pricing Photography Shipping labels Packaging Dispatch Getting paid Withdrawals Shipping: Royal Mail Evri InPost DPD Tracking Lost parcels Damaged parcels Wallet & Payments: Wallet Stripe payouts Bank accounts Payment holds Withdrawals Safety: Avoiding scams Reporting users Verified users Community Guidelines Business Accounts (Coming Soon) Inventory Orders Analytics Bulk listings Services(Coming Soon) FAQ Create answers for the most common support questions. Each Article Must Include: Clear title Step-by-step instructions Easy-to-understand language Recommended screenshots (we'll provide these) Troubleshooting section Related articles SEO-friendly formatting
$100.00
Fixed-price- Entry levelExperience Level
- Remote Job
- One-time projectProject Type
Skills and Expertise
Activity on this job
- Proposals:10 to 15
- Last viewed by client:last week
- Hires:1
- Interviewing:1
- Invites sent:0
- Unanswered invites:0
About the client
- United KingdomBirmingham5:14 AM
- $33K total spent102 hires, 8 active
- 4 hours
- Individual client
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