Technical Support Engineer – POS Systems & Infrastructure

We are hiring a highly technical Technical Support Engineer / POS Systems Specialist with strong hands-on troubleshooting skills. This is NOT a basic helpdesk or script-following role. We are looking for a real technician who understands systems deeply and can diagnose complex issues independently. Requirements Strong experience with POS / EPOS systems Networking and router troubleshooting experience Experience with Wi-Fi, TCP/IP, DHCP, DNS, VPNs, firewalls Hardware diagnostics and repair experience Windows troubleshooting experience Experience supporting printers, payment terminals, and restaurant/retail systems Ability to perform proper root cause analysis Comfortable troubleshooting remotely Nice to Have MikroTik, Ubiquiti, Cisco, pfSense Toast, Clover, Square, Lightspeed or similar POS systems Wireshark or packet analysis experience Linux / PowerShell knowledge What We’re Looking For We want somebody analytical, detail-oriented, and technically curious — somebody who can genuinely troubleshoot difficult issues rather than simply following guides. Please include: Your technical background Networking experience POS systems you’ve worked with Examples of difficult technical problems you solved Any certifications or infrastructure experience Remote role. Long-term opportunity for the right candidate. we are looking for someone in South America or in that time zone to make sure you have read all the way to the end. start your reply with 01010