Technology Business Analyst - Must be in Australia/New Zealand

About Good to Great Schools Australia (GGSA) Good to Great Schools Australia is a dynamic and supportive organisation committed to improving educational outcomes across Australia. We partner with schools and school systems to guide them on their improvement journey from Poor to Fair, Fair to Good, and Good to Great. Our experienced team provides extensive training, coaching, data monitoring, and tools to ensure each partner school develops capable teachers and delivers effective instruction to every child. About the Role As a Business Analyst at GGSA, you will play a critical role in bridging the gap between business needs and technology solutions. You will be responsible for coordinating with our ket stakeholder, designers and the development team to gather and write detailed requirements, ensuring all project outcomes align with our strategic goals. Additionally, you will take on testing responsibilities and oversee organisational reporting to support data-driven decision-making. We are a small not for profit, where your delivery has a significant impact on the outcome of our projects. Key Responsibilities Requirement Gathering & Documentation: Elicit, document, and refine business requirements. Translate these requirements into comprehensive user stories and functional specifications. Stakeholder Coordination: Act as a liaison between business units, designers, and technical team to ensure clear communication and alignment throughout the project lifecycle. Testing & Quality Assurance: Develop and execute test plans, manage testing activities, and ensure all deliverables meet the required quality standards. Dashboarding & Visualisation: Develop and maintain dashboards using tools like Google Looker and Power BI to provide actionable insights and track key performance indicators. About You Experience in a smaller organisation, with limited resources and driving your own outcomes Proven experience taking direction from a key stakeholder, refining the business requirements and playing to client for feedback Quality & documentation focused Working in an environment with ambiguous & ever-changing goal posts Customer-Centric: Strong focus on understanding and prioritising the customer journey, ensuring all solutions are aligned with customer needs. Methodology Expertise: Strong understanding and practical experience with Agile and Waterfall Tools Proficiency: Skilled in using JIRA, Confluence, MIRO, Microsoft Teams, and other collaborative tools. Process Improvement: Demonstrated ability to manage processes effectively, focusing on documentation and continuous improvement. Next Steps: All applications must be accompanied by a cover letter addressing your specific experience in a similar environment, otherwise it will not be considered. We are ready to engage this contract now.