Telecom Carrier Relations Specialist Needed — Wholesale Voice Carrier Onboarding

Posted 3 weeks ago

Worldwide

Summary

We are looking for an experienced telecom carrier relations / wholesale voice consultant to help us get onboarded with multiple domestic voice carriers. We operate a high-volume voice platform and are looking to expand our wholesale termination capacity by establishing direct relationships with additional carriers. We need someone who understands the carrier onboarding process, knows the right industry terminology, can help prepare and present our traffic profile properly, and preferably already has relationships with carrier sales, wholesale, compliance, or interconnect teams. Our current traffic profile includes: ACD: approximately 54 seconds ASR: approximately 64% Daily attempts: approximately 7 million Daily completed minutes: approximately 6 million Blended average rate: approximately $0.0024/minute We are seeking help with: Identifying suitable wholesale voice carriers Making introductions to carrier sales or wholesale teams Preparing carrier-facing outreach emails and traffic summaries Reviewing and completing KYC/onboarding forms Positioning our traffic profile appropriately Reviewing domestic rate decks and commercial terms Helping negotiate rates, capacity, payment terms, and testing requirements Advising on compliance expectations, traceback handling, and traffic-quality requirements Helping us establish multiple carrier relationships as quickly and professionally as possible We maintain strict traffic-quality and compliance controls, including DNC suppression, LRN/RND checks, traceback monitoring, source-level traffic management, campaign review, and suppression against tools such as Blacklist Alliance and TCPA Litigator List. We also have a clean OCN and can provide KYC documents, business documents, traffic profiles, references, compliance procedures, sample CDRs, and other required onboarding materials. The ideal candidate will have experience in one or more of the following areas: Wholesale voice termination Carrier relations SIP trunking CLEC / VoIP carrier onboarding Domestic U.S. voice routing Rate deck review and routing strategy Traffic-quality compliance STIR/SHAKEN, traceback, OCN, 499, and carrier KYC processes Existing relationships with wholesale carriers are strongly preferred. We are specifically looking for someone who can help us get conversations started and move applications through the onboarding process, not just provide general advice. Please include in your response: Your telecom/carrier relations experience Examples of carriers or types of carriers you have worked with Whether you have existing carrier relationships Your experience with wholesale voice onboarding and KYC How you would approach helping us get signed up with multiple carriers Your availability and preferred compensation structure This can be structured as hourly, fixed-fee per successful carrier onboarding, or a hybrid arrangement.

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Expert
    Experience Level
  • $35.00

    -

    $200.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type

Contract-to-hire opportunity

This lets talent know that this job could become full time.
Learn more
Skills and Expertise
Mandatory skills
VoIP Administration
VoIP Software
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:3 weeks ago
  • Interviewing:
    16
  • Invites sent:
    70
  • Unanswered invites:
    43
About the client
Member since Aug 13, 2016
  • United States
    Whittier4:09 PM
  • $225K total spent
    74 hires, 3 active
  • 4,466 hours

Explore similar jobs on Upwork

Google Cloud Platform
Cloud Engineering Consultation
Microsoft Azure Virtual Desktop EngineerHourly‐ Posted 4 weeks ago
Windows Administration
Microsoft SharePoint Administration
Microsoft Azure
Microsoft Windows
Windows Server
Office 365

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo