U.S. Test Center Mystery Shop Audits (Multiple Cities)

Posted last week

Worldwide

Needs to hire 5 Freelancers
Summary

We are hiring reliable, in-person mystery shop auditors to evaluate test centers in select U.S. cities while posing as scheduled candidates. The test appointment will be booked and paid for by us, no expenses are required from your end. Auditors will attend the appointment, follow a structured audit checklist, assess security and compliance procedures (including controlled compliance checks), and submit a detailed Word report with required photos within 24 hours. One auditor may cover multiple locations if available and may be contacted for future audits in their area too What You’ll Do: - Attend a real scheduled test appointment (booked and paid by us). - Observe the overall test center experience from a candidate’s perspective. - Follow a detailed audit checklist covering: - Check-in process - Staff professionalism - Security Checks - Waiting area, restrooms and testing room conditions - Accessibility and signages - Conduct controlled compliance checks, such as: - Presenting restricted items during check-in (e.g., phone visible) to check if they are asked to put in lockers or locker bags - Requesting breaks - Observing enforcement of testing policies - Where feasible, briefly attempting to access or retain a restricted item inside the testing room to evaluate proctor response - Take required photos (entrance, signage, parking, waiting area, etc. — where permitted). - Submit a completed Word audit report with embedded photos within 24 hours. Note: These actions are part of a structured compliance evaluation enforced by the testing company itself. If staff intervene at any point, you must immediately comply with their instructions. The only possible outcome is that the testing session may be stopped or marked as failed, which is expected within the audit process. There are no legal risks, penalties, blacklisting, or other long-term consequences involved. Requirements - Located in or near one of the listed cities. - Able to travel locally. - Smartphone with camera. - Able to carefully follow written instructions and a structured checklist. - Comfortable completing a pre-defined Word report template in English (primarily Yes/No questions with brief explanatory details where required). - Professional and detail-oriented. - Professional, discreet, and detail-oriented. Time & deliverable - On-site time: Around 1 to 2 Hours - Report Preparation: Approx 30 minutes. - Total estimated time: 2–3 hours per center. Payment $200 per completed center (paid after report approval). Locations: Alabama: Cullman, Daleville Arizona: Somerton California: Arcata Colorado: Durango Florida: Pensacola Georgia: Tifton Hawaii: Kailua Kona Illinois: Bloomington, Peoria, SPRINGFIELD IL (ILES AVE) Indiana: Lawrenceburg Maine: Farmington Minnesota: Duluth Missouri: Cape Girardeau Nevada: Elko New Mexico: Roswell North Carolina: Charlotte North Dakota: Bismarck, Fargo Ohio: Cambridge, MAUMEE Oklahoma: Woodward South Carolina: Orangeburg South Dakota: Watertown Texas: Amarillo, El Paso, Midland Utah: St. George Virginia: Virginia Beach Washington: Richland Wisconsin: Oshkosh

  • $200.00

    Fixed-price
  • Entry level
    Experience Level
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
Market Research
Customer Experience Research
Nice-to-have skills
Mystery Shopping
SASSIE Mystery Shopping
Activity on this job
  • Proposals:Less than 5
  • Last viewed by client:4 days ago
  • Hires:
    3
  • Interviewing:
    2
  • Invites sent:
    108
  • Unanswered invites:
    71
About the client
Member since May 18, 2022
  • United States
    Woodland Hills11:35 AM
  • $265K total spent
    601 hires, 77 active
  • Tech & IT
    Individual client

Explore similar jobs on Upwork

Mystery Shopper for Fintech Product 1Fixed-price‐ Posted 4 weeks ago
Competitive Analysis
Consumer Research
Online Research
Mystery Shopping
Market Analysis
Market Research
Quantitative Research
Qualitative Research
Data Analysis
English
Data Entry
Communications
Digital Asset Management
Microsoft Excel
Blockchain
Cryptocurrency
Bitcoin

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo