TikTok Community Manager

Job Description: We're looking for a community moderator to manage comments and DMs on TikTok for a growing brand account. This is a part-time, ongoing role that's reactive and proactive: responding to comments, handling DMs, and engaging with relevant conversations to build genuine community presence, all while keeping a consistent brand voice. What you'll do: Monitor and respond to comments on TikTok content promptly and on-brand Manage and respond to direct messages Proactively engage with community members and relevant conversations to build brand presence Flag spam, escalations, or negative sentiment to the account team Maintain a consistent, on-brand tone across every interaction What we're looking for: Ideally, you have: Direct experience moderating comments and DMs for a brand's TikTok account If you don't have TikTok-specific experience, we're still interested if you have: Community management and comment moderation experience on other organic social platforms Broader organic social media experience Other requirements: Strong writing skills with the ability to match an established brand voice Comfortable working independently with light oversight Available for some US business hours overlap