Travel Agent Virtual Assistant

Posted 2 weeks ago

Worldwide

Summary

We are seeking avirtual assistant to support our travel agency by managing client communications, preparing quotes, and ensuring seamless follow-ups post-booking. The ideal candidate will have excellent communication skills and a keen eye for detail. Our agency is very specific, only working with Sandals Resorts. All of our inquiries are already interested in these resorts so things are pretty easy. Need to be close to the US time zones. The most frequent tasks will be. - Responding to inquiries within a timely manner, to asking follow-up questions to get enough information to give a quote. - Provide hotel and room options. - Maintain the upcoming client database. This role is hourly. Currently need someone Thursdays 10am - 6pm CST, Friday 12-6pm and Saturday 10am-6pm. It requires the applicant to be available throughout the day to respond to customer emails, but is not constant work during those hours. For example, they may end up working 10-12, 2-3, 4-6. depending on the workload of the day. Deliverables • Respond to client emails to gather necessary information • Prepare and send travel quotes to clients • Follow up with clients after booking

  • Less than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $10.00

    -

    $25.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Email Communication
Customer Service
Nice-to-have skills
Phone Communication
Administrative Support
Tools
Email Client
CRM Software
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:yesterday
  • Hires:
    1
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jun 4, 2016
  • United States
    Austin8:59 AM
  • $21K total spent
    148 hires, 19 active
  • 389 hours
  • Travel & Hospitality
    Individual client

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