Travel Sales Advisor & Telecaller (Remote | Part-Time)

Company: GoTripify Inc. Location: Remote Working Hours: Monday to Saturday, 12:00 PM – 4:00 PM Calgary, Alberta, Canada (Mountain Time) Compensation: USD $300/month during the trial period + commission on confirmed bookings About GoTripify GoTripify is a Canadian tour operator specializing in curated small-group travel experiences across Europe, Asia, Africa, Central America, South America, and the Caribbean. We are building a trusted travel brand focused on personalized service, authentic experiences, and exceptional customer care. We are looking for someone who enjoys speaking with people, understands consultative selling, and can help travelers confidently choose the right trip. This is a long-term opportunity for someone who wants to grow with our company. About the Role We are looking for a friendly, confident, and professional Travel Sales Advisor who can communicate clearly in English, build trust with potential travelers, and convert inquiries into bookings. You will be the first point of contact for many of our customers through phone calls, WhatsApp, email, and social media inquiries. Your role is to understand each traveler’s needs, recommend suitable packages, answer questions, and guide them through the booking process. We are not looking for someone who simply reads a script. We want someone who listens carefully, asks thoughtful questions, and creates a positive customer experience. Responsibilities * Respond to travel inquiries from our website, social media, WhatsApp, and email. * Call potential customers who request information about our tours. * Understand each customer’s travel needs and recommend suitable GoTripify packages. * Explain itineraries, inclusions, pricing, deposits, payment plans, and booking procedures. * Follow up with warm leads and maintain regular communication. * Record customer interactions and update lead information. * Work closely with our marketing team regarding current promotions and tour departures. * Suggest improvements to our sales process based on customer feedback. * Maintain a professional, friendly, and helpful tone in every interaction. * Meet response time and follow-up standards during working hours. Requirements * Previous experience in travel sales, a travel agency, tour operator, hospitality, or customer service. * Excellent spoken and written English with a neutral and professional accent. * Strong listening and communication skills. * Confident speaking with customers over the phone. * Comfortable handling objections and guiding customers toward a booking decision. * Highly organized and able to manage multiple conversations. * Reliable internet connection and a quiet workspace. * Comfortable using CRM systems, Google Workspace, WhatsApp Business, and Microsoft Office. * Able to work independently while collaborating with a remote team. Preferred Qualifications * Experience selling international travel packages or guided tours. * Knowledge of destinations in Europe, Asia, and the Caribbean. * Experience using Stripe, HubSpot, GoHighLevel, or other CRM platforms. * Understanding of Canadian or North American travelers. * Experience with follow-up sales and customer relationship management. Compensation * USD $300 per month during the trial period. * Attractive commission for every confirmed booking. * Opportunity for salary review and increased responsibilities based on performance. * Long-term position with career growth opportunities. How to Apply Please include the following with your application: * A short introduction about yourself. * Details of your travel sales or customer service experience. * A voice recording (1–2 minutes) introducing yourself in English or samples from previous customer calls. * Examples of travel companies or products you have previously sold. * Confirmation that you are available Monday to Saturday from 12:00 PM to 4:00 PM Calgary, Alberta, Canada (Mountain Time). If you enjoy speaking with people, building relationships, and helping travelers plan memorable journeys, we’d love to hear from you.