Trustpilot Management Project Expert

We’re looking for an Online Reputation Management Specialist to monitor and our brand’s presence across search results, social media, platforms, and news sites. You’ll track mentions and sentiment using tools like Google Alerts, Brandwatch, and Sprout Social, respond to customer professionally, identify potential PR risks, and coordinate with PR, legal, and marketing teams during issues. The role involves creating positive content, optimizing SEO to push down negative results, and preparing reports on sentiment trends and key metrics. Ideal candidates have strong writing and communication skills, experience with digital PR or social media management, attention to detail, and the ability to handle sensitive situations calmly and discreetly.