Trustpilot Review-Generation Specialist

Posted 4 weeks ago

Worldwide

Summary

We’re looking for a freelancer or agency with proven experience helping companies grow their Trustpilot reviews the right way — through legitimate, Trustpilot-compliant review-generation campaigns. We want more of our genuinely happy customers leaving reviews, not gimmicks that risk getting flagged. What you’ll do: • Set up and optimize automated review-invitation flows (post-purchase and post-support) using Trustpilot’s tools and integrations • Improve our invite-to-review conversion rate (timing, copy, channel, follow-ups) • Advise on collecting reviews across the customer journey without violating Trustpilot’s guidelines • Help establish a process for responding to reviews, especially negative ones, to lift our overall rating over time • Report on results: invites sent, reviews collected, rating trend You’re a fit if you have: • Hands-on experience growing a company’s Trustpilot profile (please share examples or results) • Familiarity with Trustpilot’s API/integrations and major platforms (Shopify, Zapier, email tools, etc. — tell us what you’ve used) • A clear understanding of what is and isn’t compliant, and why staying compliant matters • Strong, friendly writing for review-request and response copy To apply: Briefly describe a Trustpilot project you’ve run, the approach you used, and the outcome. Note your rate and availability.

  • Not Sure
    Hourly
  • < 1 month
    Duration
  • Expert
    Experience Level
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
Customer Experience
Customer Service
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:3 weeks ago
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jul 22, 2015
  • United States
    Jersey City12:58 PM
  • $21K total spent
    146 hires, 6 active
  • 425 hours
  • Retail & Consumer Goods
    Small company (2-9 people)

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