UGC Content Creator (Hospitality)

Role Summary We are seeking a high-energy, relatable UGC Content Creator to serve as the voice and face of MAJC.ai across our short-form video channels. You will be responsible for conceptualizing, filming, and editing native content for TikTok, YouTube Shorts, and Facebook/Instagram Reels. Your mission is to capture the authentic, messy, and rewarding reality of the hospitality industry—connecting with our audience through funny skits, relatable tips, and industry insights that highlight our AI-powered platform for workers and operators alike. Key Responsibilities Content Strategy & Production: Develop and execute a consistent calendar of short-form content, including funny hospitality skits, "listicle" style series (e.g., "5 unhinged customer types"), and clips from our long-form video content. Trend Adaptation: Actively monitor trends in the hospitality space (e.g., r/Kitchen Confidential, industry hashtags) and quickly adapt these viral concepts into unique MAJC-branded content. Platform Management: Own the end-to-end management of our TikTok, YouTube Shorts, and Reels accounts, fostering a vibrant community and maintaining high engagement rates. AI-Powered Editing: Leverage AI tools (e.g., Captions.ai, CapCut) to streamline the editing process, ensuring our videos are polished, visually engaging, and optimized for platform algorithms. Community Engagement: Actively interact with our audience through comments and discussions, ensuring our brand voice remains helpful, human, and deeply connected to the hospitality community. Requirements & Qualifications Hospitality DNA: First-hand experience working in the hospitality industry (front-of-house, back-of-house, etc.). You know the lingo, the pain points, and the humor that only hospitality workers understand. Content Native: Proven track record of creating and editing engaging short-form video content on TikTok or Instagram Reels. You are comfortable in front of the camera and have a "hacker" mindset for editing. Platform Mastery: Deep understanding of current trends, sounds, and editing styles across TikTok, YouTube Shorts, and Instagram Reels. Strategic Creativity: Ability to translate our core product (AI matching, upskilling, and community building) into lighthearted, relatable video formats that drive real business results (joins, community engagement). Growth Mindset: Ability to experiment, test new content formats, and use data to iterate on what works best for our Miami-based and national hospitality audience. Data-first: we move fast and need to quickly understand what marketing motions are driving real business results About MAJC MAJC is the workforce engine for the hospitality industry. We are building an AI-native platform that does more than match workers to jobs—we are creating a community where workers upskill, connect with great managers, and grow their careers. For operators, we provide the tools, speed, and community access to build better teams, faster. We are human-centric, data-driven, and on a mission to improve lives in the hospitality industry.