UGC Creator Manager - Full-Time, SideShift (US Hours Coverage

Role — one line: Handle ALL SideShift communication and answer creators' questions fast so more people finish applying at our onboarding link. Work the inbox, send invites, run onboarding. No video review (stays with our review team). Covers both content formats we run (Copilot + Crying). What you'll do: Own the SideShift inbox and respond to creators same-day, ideally within the hour Send onboarding invites and walk creators through the apply flow start to finish Know our UGC program cold — both formats, how the apply flow works, what a good creator looks like, and our answer bank — so you can answer creators' questions without escalating the basics Day one priority: clear the existing SideShift backlog so no creator is left waiting Must-haves: Full-time availability, 9am–5pm EST (covers our full US workday) Strong spoken AND written English — you'll be on live creator calls, not just messaging. We screen for this on a quick voice call; "great at writing" alone won't clear this bar Comfortable using AI tools daily (ChatGPT and/or Claude — we'll train you on our specific Claude workflow) Fluent with Slack and Notion Prior creator/UGC program experience is a strong plus Compensation: $4–5/hr, full-time Hiring process: Short paid trial (~5 hours) — clear the SideShift warm backlog, send a batch of invites, and onboard one creator start to finish. We'll pick the best fit from there.