USA-Based Service Research & Verification Specialist

We are seeking a USA-based freelancer to assist with service research and business verification projects. The role involves contacting businesses, gathering information about services and availability, and documenting the findings in a structured format. This is a remote opportunity with flexible scheduling and the potential for ongoing work. Responsibilities Contact businesses by phone Verify services offered and service areas Gather information regarding availability and response times Request general pricing information when available Assess professionalism and customer service quality Submit organized reports after each assignment Requirements Must be located in the United States Excellent spoken and written English Strong communication and note-taking skills Reliable internet connection Comfortable making professional business calls Experience in customer service, market research, virtual assistance, or administrative support is preferred Compensation $33–$41 per hour Paid through Upwork hourly contract Long-term opportunity available Schedule Flexible schedule Work performed during standard business hours Workload varies depending on project volume Deliverables Each completed assignment should include: Business name Date and time of call Call duration Services discussed Availability information Pricing information (if provided) Customer service rating Additional notes and observations Ideal Candidate Detail-oriented Professional communicator Reliable and responsive Comfortable working independently Interested in long-term remote work Application Instructions Please include: Your state/location Weekly availability Relevant experience Confirmation that you are comfortable making business verification calls and submitting written reports We are looking for someone who can start immediately and grow with the project.