Vendor & Maintenance Coordinator (Short-Term Rentals)

Vendor & Maintenance Coordinator (Short-Term Rentals) Vendor & Maintenance Coordinator — Venturebnb | Full-Time | Remote | [$8–10/hr USD] | USA Daytime Hours (EST-aligned) About Us Venturebnb is a fast-growing short-term rental management company operating across multiple markets in the USA. We manage hundreds of properties and run a modern, tech-forward operation built on automation, AI-assisted workflows, and strong systems. The Role You run the vendor side of the business. This is a technical, hands-on coordination role: you read scopes of work, understand what a repair actually involves, source and vet vendors, get multiple quotes, and drive every job from open to close with airtight record-keeping. You're the person who picks up the phone, calls around until you find the right contractor at the right price, and builds a bench of reliable vendors we can trust across every market. On a regular day you might be dispatching an HVAC tech to a unit at 90°F, reading a contractor's scope to sanity-check it, chasing down two more quotes for a plumbing job, negotiating an invoice, scheduling next month's inspections, and updating the tracker so nothing slips. What you'll do Source, vet, and continuously evaluate vendors (HVAC, plumbing, appliances, general maintenance, pest control, contractors) — build and maintain our vendor directory across markets, and swap out vendors who aren't performing Read and understand scopes of work, diagnose what a repair actually requires, and know when a quote is reasonable or padded Log, track, and follow up on every vendor/maintenance ticket from open to close — diligent record-keeping is the core of this job Get multiple quotes, negotiate pricing, and coordinate scheduling around guest check-in/out Process and track vendor invoices, coordinate warranty claims, and know when a cost needs homeowner approval before proceeding Schedule and oversee monthly property inspections across the portfolio Write clear daily/end-of-day reports on what's open, scheduled, and resolved Build and improve SOPs and templates so the process gets better every time an issue repeats Use the AI tools and automations we rely on daily — and help us improve them You're the right person if You have a technical background in property management, short-term rentals, facilities, or maintenance — you understand houses: HVAC, appliances, plumbing, and general repair work You can read a scope of work and know what it means You're diligent and organized — you keep meticulous records and never lose track of an open job You're a natural problem-solver who will call around, ask people, and keep dialing until you find a solution You have a great attitude and enjoy building relationships with reliable vendors Your written and spoken English is strong (you'll be coordinating with US-based vendors); Spanish is a big plus You're tech-savvy, pick up new tools fast, and genuinely use AI in your work You work independently and don't wait to be told what's next You're based in Latin America and available during USA daytime hours (EST) Schedule — Full-time, 40 hrs/week, 5 days a week. Occasional weekend coverage depending on business needs, but you always get 2 full days off every week, no exceptions. Compensation & Perks — [$8–10/hr USD based on experience] · Remote (Latin America) · 3 weeks paid time off per year · Annual performance and salary reviews · Real growth at a company scaling fast. To Apply — Answer these in your proposal (short answers are fine): Tell us about your vendor coordination or property/maintenance experience. Describe a typical day and how large the portfolio was. Walk us through a repair or maintenance situation you handled — how did you source the vendor, evaluate the quote, and get it done? How do you find and vet a new vendor in a market you don't know? Walk us through your process. Tell us about a time you built or improved a tracking system or process after something went wrong. What AI tools do you use day-to-day? What's your timezone, and how do you keep dozens of open jobs organized? We read every application and respond fast.