Virtual Admin Support – HM Assistant (Philippines)

Summary Are you passionate about supporting young learners and creating joyful, engaging learning environments? The Online School is looking for a Happiness Manager Assistant to join our team! 💼 About the Role: At The Online School, Happiness Managers (HMs) are the heart of our classrooms — providing emotional support and ensuring students stay engaged and confident during lessons. As an HM Assistant, you will work closely with our lead Happiness Managers to support students and ensure a smooth learning experience. 📝 Key Responsibilities: - Assist the Happiness Manager during live online classes - Help students stay focused and participate actively - Monitor the chat and support with answering student queries - Notify teachers of any issues or concerns during class - Communicate with students in a warm, encouraging, and respectful manner ✅ Ideal Candidate: - Background in the education sector is preferred - Must have stable internet connection - Excellent written English and communication skills - Highly organized and detail-oriented - Previous admin or VA experience (not required) - Comfortable working with Google Workspace (Docs, Sheets, Gmail, etc.) - Can commit to UK working hours (8:45am - 5:00 PM BST) 🎥 To apply, please submit: - Your updated CV - A 1–2 minute intro video introducing yourself, your background, your relevant experience, and why you're a good fit for this role — preferably uploaded to Google Drive with the link attached. 📢 Note: Applications without an intro video will not proceed to the next step.