Virtual Assistant — Client Reporting Specialist for Marketing Agency

About Us The Janice Christopher Marketing Agency helps family-run, blue-collar businesses — HVAC, plumbing, electrical, pool service, restaurants, manufacturers and trades companies — grow through SEO, local search, social media, and reputation management. Our clients trust us to keep them visible and competitive in their local markets, and a big part of that trust is built through the monthly reports we deliver. The Role We're looking for a detail-oriented Virtual Assistant to own the production of our monthly and quarterly client SEO & marketing update reports. You'll take data pulled from our tools (primarily Search Atlas, plus screenshots and notes from account managers) and turn it into polished, client-ready Google Docs that follow our established format, voice, and branding. This is not a writing-from-scratch role — you'll be working from a structured template and real data. What matters most is accuracy, consistency, and following our style guide precisely, every time. What You'll Do * Pull SEO, local search, listings, reputation, social, and AI-visibility data for each client from Search Atlas and other provided sources. * Assemble monthly/quarterly reports following JCMA's standard report structure (Today's Update, What We Found, AI Visibility, Local Search Heatmaps, Listings, Google Business Profile, Reputation, Social Presence, The Plan, Action Items, etc.), including or omitting sections based on what's relevant to each client's services. * Apply JCMA's voice and tone guidelines consistently — reports are always positive and forward-looking, framing findings as opportunities and plans rather than problems or deficits. * Build clean, professional tables for all scores and data comparisons, formatted per our brand guidelines (colors, fonts, no header, small copyright footer). * Cross-check every number, ranking, and screenshot-derived fact against source data — never estimate, guess, or carry over stale figures. Flag and request anything missing rather than filling gaps. * Tailor each report to the specific client — services offered, single vs. multi-location, and what was actually delivered that period — rather than using a one-size-fits-all format. * Reference the prior month's report for continuity and to make sure nothing is missed or repeated incorrectly. * Deliver finished reports as Google Docs, ready for account managers to review ahead of client meetings. * Maintain a light production tracker/calendar so reports go out on schedule each month. What We're Looking For * Excellent written English with strong attention to grammar, consistency, and formatting detail. * Comfortable working inside Google Docs, Google Sheets, and general marketing/SEO reporting tools (Search Atlas experience a plus, but trainable). * Experience with — or quick ability to learn — basic SEO, local search, and social media metrics (rankings, listings, reviews, engagement rates, etc.) well enough to represent them accurately. * A careful, methodical worker who double-checks data rather than assuming it's correct, and who will ask for missing information instead of guessing. * Able to follow a detailed style guide precisely and replicate a consistent tone across many client reports. * Reliable, deadline-driven, and comfortable managing a recurring monthly production schedule across multiple clients. * Prior experience in an agency, VA, or reporting/data-entry role is a plus. Nice to Have * Familiarity with Google Business Profile, Google Search Console, Google Analytics or similar local SEO tools. * Experience creating client-facing reports or decks in an agency setting. * Basic comfort with Google Docs formatting (tables that repeat headers across page breaks, brand fonts/colors, etc.). How to Apply Please send: 1. A brief note on your relevant experience with reporting, SEO/marketing data, or client-facing documents. 2. Two writing or reporting samples, if available (redacted is fine). 3. Your availability and preferred working hours. We're excited to find someone who takes pride in getting the details right — our reports are a direct reflection of the trust our clients place in us every month.