Virtual Assistant (Recruiting & Operations) – Growing Moving Company

Virtual Assistant (Recruiting & Operations) – Growing Moving Company About Us Vicky Lu’s Moving & Hauling LLC is a growing moving and junk removal company serving Maryland. We are looking for a reliable, organized, and proactive Virtual Assistant to help us recruit employees, support daily operations, and improve our customer experience. This is a long-term opportunity for someone who enjoys taking ownership and helping a small business grow. Responsibilities Recruiting & Hiring * Post job ads on Indeed, Craigslist, Facebook Jobs, and other hiring platforms. * Source qualified movers, drivers, and crew leaders. * Review resumes and applications. * Conduct initial phone screenings. * Schedule interviews with the owner. * Follow up with applicants. * Maintain an organized hiring pipeline. Customer Service * Respond to customer inquiries by phone, email, and text. * Schedule estimates and moving appointments. * Follow up on leads. * Request customer reviews after completed jobs. Administrative Support * Manage calendars and appointments. * Update our CRM (Supermove). * Maintain spreadsheets and reports. * Organize documents and files. * Perform internet research as needed. Marketing Support * Assist with social media posting. * Help coordinate email marketing campaigns. * Reach out to apartment communities, real estate agents, and property managers. * Research local networking opportunities. Requirements * Excellent written and spoken English. * Strong phone communication skills. * Experience recruiting or hiring employees. * Excellent organizational skills. * Ability to work independently and meet deadlines. * Comfortable learning new software. * Experience with Google Workspace and Microsoft Office. * Reliable internet connection and quiet workspace. Preferred Experience * Recruiting for moving, logistics, transportation, or home service companies. * CRM experience (especially Supermove or similar platforms). * Customer service experience. * Social media marketing experience. Hours * 10–20 hours per week to start. * Opportunity to grow into a larger role as the company expands. What We’re Looking For We want someone who thinks like an Operations Coordinator—not someone who simply waits for instructions. We value initiative, attention to detail, and someone who enjoys helping build systems that make a business run more efficiently. To Apply Please include: 1. Your recruiting experience. 2. Industries you’ve recruited for. 3. Your availability. 4. A brief voice introduction. 5. The words “Ready to Build” at the top of your proposal so we know you’ve read the entire posting. We look forward to finding a long-term team member who wants to grow with us.