Virtual Assistant (Shopify & eCommerce)

About Us We are a growing eCommerce company looking for a highly organized and proactive Virtual Assistant to support daily operations, research, project coordination, and process management. We are seeking someone who thinks beyond individual tasks, understands how different parts of a business connect, and leverages AI tools to work efficiently. Responsibilities Support day-to-day administrative and operational tasks Conduct online research and summarize findings Organize projects, tasks, and documentation Maintain and update internal databases and spreadsheets Coordinate with team members, freelancers, and partners Create, improve, and maintain processes Identify inefficiencies and suggest improvements Use AI tools to increase productivity and automate repetitive work Manage information across different tools and departments Follow up on ongoing projects and ensure deadlines are met Requirements Previous experience as a Virtual Assistant, Operations Assistant, Project Coordinator, or similar role Strong experience with AI tools such as ChatGPT, Claude, Gemini, Perplexity, or similar Excellent organizational and communication skills Strong analytical and problem-solving abilities Ability to think in systems and understand how different business functions are connected High attention to detail Ability to work independently and take ownership of tasks Excellent written and spoken English Strong internet research skills Comfortable learning new tools and software quickly Nice to Have Experience with Notion Experience with Google Sheets Basic understanding of eCommerce businesses Experience with process optimization and automation Familiarity with tools such as Slack, ClickUp, Airtable, Make, Zapier, or similar Experience documenting workflows and creating internal knowledge bases What We Are Looking For We are not looking for someone who simply completes tasks. We are looking for someone who can connect the dots, identify opportunities for improvement, anticipate problems before they occur, and use AI to work smarter and faster.