Virtual Assistant for Retail Store

# Virtual Assistant (5 Hours/Week) - E-commerce & Operations Support for Plato ## About Us Plato is a growing health-focused food and beverage business based in South Africa, operating within gym environments and serving customers through in-store sales and delivery platforms such as Uber Eats. We're looking for a reliable, detail-oriented Virtual Assistant to support our day-to-day operations for approximately 5 hours per week. This is an ideal role for someone who enjoys administrative work, is highly organised, and can work independently. ## Responsibilities Your responsibilities will include: * Updating menus, pricing, promotions, and content on Uber Eats and other delivery platforms * Monitoring stock levels and placing supplier orders when required * Following up with suppliers regarding deliveries and stock availability * Managing basic administrative tasks via email and WhatsApp * Updating simple spreadsheets and operational trackers * Assisting with customer queries when required * Supporting the business owner with small operational and administrative tasks * Ensuring key business information remains accurate across digital platforms ## Requirements The ideal candidate should: * Have excellent written English communication skills * Be comfortable using WhatsApp and email daily * Be highly organised and proactive * Have strong attention to detail * Be comfortable working with Google Sheets, Excel, and online systems * Be responsive and reliable * Have previous experience as a Virtual Assistant, Administrative Assistant, or Operations Assistant Nice to Have * Experience supporting small businesses or retail operations * Basic understanding of inventory management and supplier ordering ## Hours * Approximately 5 hours per week - this could increase * Flexible working hours * Long-term opportunity for the right person ## To Apply Please include: 1. A brief introduction about yourself 2. Any experience managing delivery platform content (Uber Eats, etc.) - not a must 3. Examples of administrative or operations work you have completed 4. Your hourly rate 5. Confirmation that you have access to WhatsApp and email and can respond during business hours We are looking for someone dependable, proactive, and capable of helping us keep the business running smoothly behind the scenes.