Virtual Hotel Receptionist for Property Management Company

Join our Danish Property Management company as a Virtual Hotel Receptionist! We offer a modern, automated hotel experience, blending apartment independence with traditional hotel comfort. You'll manage reservations, respond to guest inquiries, and resolve issues efficiently. Previous experience in hotel/property management and fluency in English are required. We offer stable, long-term employment with a salary range of $6.50 - $9.50/hour, plus training and career advancement opportunities. What We Are Looking For: -Previous experience in hotel/property management/hospitality industry. -Proficiency in hotel/property management systems and reservations software. -Fluency in English, both written and spoken. -Proven ability to communicate effectively with guests across multiple channels, including phone, chat, and email. -Excellent communication and interpersonal skills. -Strong problem-solving and decision-making abilities. -Reliable, high-speed internet connection with a backup solution. -A quiet, dedicated workspace free from background noise and a good headset with a microphone arm. -Availability and flexibility to work rotating shifts, including nights What We Offer: -Stable, long-term employment -Approx. 40 hours/week, subject to fluctuation (rotating shifts) -Salary between $6.50 - $9,50/hour, following our career advancement plan (performance based) -Training period with a wage of $6.50/hour Deliverables • Manage reservations and payments • Respond to guest inquiries via email, phone, and chat • Resolve guest issues efficiently • Manage bookings across online travel agencies • Coordinate with on-site teams Process & Timeline: Screening and interviews are happening now and onboarding and training is scheduled to begin mid-August.