Website Development Operations Consultant

Website Development Operations Consultant (Contract) Position Overview: AscendPoint Agency is seeking an experienced Website Development Operations Consultant to evaluate, optimize, and document the processes, workflows, and quality standards of our website design and development team. This is a short-term, project-based consulting engagement focused on creating scalable systems that improve the quality, efficiency, and consistency of website delivery. The consultant will work closely with our design, development, SEO, and leadership teams to identify opportunities for improvement and implement best practices that can be sustained long after the engagement concludes. The ideal candidate brings deep expertise in WordPress website design and development, agency operations, SEO, quality assurance processes, and the use of AI tools to improve team productivity and delivery. Key Objectives: The primary goal of this engagement is to build a repeatable, scalable operating framework for our website team that: * Improves website quality and consistency * Increases production efficiency and profitability * Reduces errors and rework * Standardizes workflows and communication * Establishes clear accountability and quality standards * Incorporates AI tools and automation where appropriate * Creates documentation and SOPs that support long-term team success Responsibilities: Team Assessment & Process Evaluation * Conduct a comprehensive assessment of the current website design and development processes. * Evaluate workflows across design, development, SEO implementation, QA, and launch. * Identify bottlenecks, inefficiencies, and opportunities for improvement. * Assess team roles, responsibilities, and handoffs. Process Design & Optimization: * Design and implement improved workflows for website production and delivery. * Develop frameworks for project intake, requirements gathering, design approvals, development, quality assurance, and launch. * Establish best practices for managing revisions, scope changes, and client requests. * Recommend tools, systems, and automations to improve operational efficiency. SOP Development & Documentation: Create comprehensive Standard Operating Procedures (SOPs) for: * Website project intake and kickoff * Discovery and requirements gathering * Information architecture and sitemap planning * Website design process * WordPress development standards * SEO implementation and technical SEO requirements * Quality assurance and testing procedures * Website launch procedures * Post-launch support and maintenance * Project management workflows * Team communication and handoff processes * Documentation and file management standards Quality Assurance & Standards: * Develop website quality standards and acceptance criteria. * Establish design, development, SEO, accessibility, and performance benchmarks. * Create QA checklists and review processes. * Define metrics and KPIs for measuring team performance and delivery quality. Utilization of AI & Process Innovation: * Evaluate and implement AI tools and workflows that improve efficiency and quality. * Develop standards for the use of AI in design, development, documentation, and quality control. * Create guidelines and best practices for responsible and effective use of AI within the website team. Team Leadership & Change Management: * Facilitate process adoption and team alignment. * Train team members on newly developed SOPs and workflows. * Provide recommendations for ongoing management and continuous improvement. Deliverables: At the conclusion of the engagement, the consultant will provide: 1. Comprehensive assessment of current website operations and recommendations. 2. Complete SOP library covering website design, development, SEO, QA, and launch processes. 3. Standardized workflows and process documentation. 4. Quality assurance frameworks and checklists. 5. Website development standards and best practices documentation. 6. AI usage guidelines and implementation recommendations. 7. Recommended KPIs and reporting framework. 8. Team training and implementation plan. Required Qualifications * 10+ years of experience in WordPress website design and development. * Extensive experience leading website development teams or agency production teams. * Expert-level knowledge of WordPress, website architecture, and development workflows. * Strong expertise in technical SEO and SEO best practices. * Demonstrated experience developing SOPs and operational frameworks for web development teams. * Experience improving production efficiency and delivery quality within digital agencies. * Strong understanding of project management methodologies and workflow optimization. * Experience implementing AI tools and automation within creative or development teams. * Exceptional documentation and communication skills. Preferred Qualifications * Experience working within digital marketing agencies. * Experience with website project management platforms and collaboration tools. * Knowledge of accessibility standards, Core Web Vitals, and website performance optimization. * Experience with website quality assurance frameworks and scalable delivery operations. * Experience implementing operational change management initiatives. Engagement Details * Contract Type: Independent Contractor (1099) * Engagement Length: Approximately 60–90 days * Location: Remote * Hours: Flexible, project-based engagement * Reporting To: CEO / Leadership Team Success Metrics The engagement will be considered successful if, upon completion, AscendPoint has: * Fully documented and scalable website production SOPs * Improved workflows and accountability across the website team * Clearly defined quality standards and QA processes * Documented AI workflows and efficiency recommendations * A repeatable operating system that enables the team to deliver websites more efficiently and at a higher level of quality.