Weekend Customer Support Specialist

Posted 3 weeks ago

Worldwide

Summary

We are seeking a dedicated customer support specialist to handle inquiries over weekends and holidays. The specialist must be available on short notice to work weekends to support our platform and to answer any customer questions and offer support. Must be excellent in speaking and writing English without a heavy accent and able to handle and act on pre-provided instructions. Must begin addressing customer service questions and concerns within minutes of receipt. Access to a computer during work hours is also needed to email documents to customers when requested. Experience in customer service is essential.

  • Less than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Customer Support
Customer Service
Nice-to-have skills
Online Chat Support
Phone Support
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:2 weeks ago
  • Interviewing:
    9
  • Invites sent:
    27
  • Unanswered invites:
    15
About the client
Member since Mar 8, 2026
  • United States
    8:16 PM
  • Tech & IT
    Small company (2-9 people)

Explore similar jobs on Upwork

Data Entry
Content Writing
Microsoft Excel
Writing
Amazon Web Services
Amazon S3
Customer Service
Email Communication
Third-Party Logistics

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo