WooCommerce extra product options compatibility fix

Posted 6 days ago

Worldwide

Summary

Project Overview I need a WooCommerce developer to resolve a compatibility issue between: * Customily Product Personalizer * Extra Product Options & Add-Ons for WooCommerce (ThemeComplete) v7.5.6 The ThemeComplete plugin is only intended to be used on non-Customily products. However, simply having the plugin active appears to interfere with Customily’s order processing, even when no Extra Product Options are configured for the Customily products. The Problem When the ThemeComplete plugin is active: * Customers can complete checkout successfully. * The WooCommerce order is created normally. * However, Customily does not generate the print-ready artwork for the order. If the ThemeComplete plugin is disabled, Customily works correctly and generates the print files as expected. This suggests there is a compatibility issue where ThemeComplete is affecting the cart or order data that Customily relies on. What I Need I would like you to: 1. Debug the interaction between ThemeComplete and Customily. 2. Compare the data generated for a working order (ThemeComplete disabled) and a failing order (ThemeComplete enabled). 3. Identify exactly what ThemeComplete is changing that prevents Customily from processing the order. 4. Create a clean compatibility solution so both plugins can coexist. Preferred Solution I would prefer not to modify either plugin directly. Instead, I’d like a small compatibility plugin or custom code that: * Prevents ThemeComplete from processing Customily products. * Removes or bypasses any conflicting hooks or filters. * Preserves all normal ThemeComplete functionality for non-Customily products. * Remains compatible with future plugin updates as much as possible. Things to Investigate Please check: * Cart item data * Order item meta * Hidden metadata used by Customily * WooCommerce actions and filters * Hook priorities * Whether ThemeComplete is altering or replacing cart/order data before Customily processes it * Whether ThemeComplete is loading globally when it could be excluded for Customily products Deliverables * Identify the root cause of the conflict. * Implement a permanent compatibility fix. * Avoid editing plugin core files where possible. * Document the solution so it can be maintained after future updates. Plugins * WooCommerce * Customily Product Personalizer * Extra Product Options & Add-Ons for WooCommerce (ThemeComplete) v7.5.6

  • Not Sure
    Hourly
  • < 1 month
    Duration
  • Intermediate
    Experience Level
  • $8.00

    -

    $20.00

    Hourly
  • Remote Job
  • One-time project
    Project Type

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Skills and Expertise
Mandatory skills
WooCommerce
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:4 days ago
  • Interviewing:
    6
  • Invites sent:
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  • Unanswered invites:
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About the client
Member since Mar 10, 2013
  • United Kingdom
    Middlesbrough8:19 AM
  • $34K total spent
    50 hires, 16 active
  • 6,138 hours

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