E-commerce Customer service VA Needed

We run a suite of ecommerce stores that receive a high volume of emails every day, and we can no longer manage them alone. We're looking for a smart, detail-oriented person to manage and respond to these emails based on training we provide. This role starts at 10 to 20 hours per week, with the schedule running Monday through Friday. If things go well, we plan to move the person to full-time, and there will be more work available down the line. Pay: $3.75/hour to start. After 90 days, we'll review performance and discuss bonuses based on how things are going. Your responsibilities: Check and respond to emails daily Track orders and provide accurate information to clients Help solve problems for clients who have issues with their orders, based on the training we provide, so clients stay happy Respond to all customer emails within 24 hours Use AI tools to translate customer support responses into different languages for non-English-speaking clients Contribute ideas for making ads more effective Work well as part of a team Job requirements: Excellent English and communication skills (key hiring factor) Excellent written and oral communication with me and our clients: consistent, responsive communication is essential (key hiring factor) Ability to learn and adapt quickly Ability to work a set schedule, stay flexible, and meet deadlines (key hiring factor) Extremely detail-oriented work style Detailed training will be provided once your application is accepted. If this sounds like a good fit, please apply. We'd love to learn more about you!