E-commerce Operations & Workflow Automation Advisor

Summary: I’m looking for an experienced e-commerce operations / workflow automation specialist to review a small business operations setup and give practical advice. This is a short paid advisory task, not a long-term VA role. I want someone who can think operationally: Shopify/e-commerce processes, customer support follow-up, supplier/order issues, SOPs, reporting, workflow automation, AI tools, and reducing manual work. The goal is to get an outside perspective on how an operations/workflow specialist would structure this kind of work. What I need: Review the current situation and identify operational bottlenecks Suggest what should be documented, automated, delegated, or simplified Recommend a basic workflow structure for daily operations Suggest useful tools or automations where they actually make sense Point out risks, gaps, and what should not be overcomplicated Provide a short written summary or Loom walkthrough Relevant areas: Shopify / e-commerce operations Customer support coordination Supplier/order follow-up SOPs and documentation Reporting workflows Workflow automation Practical AI use in operations Project/task management tools such as Notion, Asana, Trello, ClickUp, Monday, or similar This is not about making things look nice. I care more about practical structure, clear ownership, less manual work, and no open ends. To apply, please answer: What kind of e-commerce or operations workflows have you improved before? How would you approach reviewing a messy operations setup? Which tools do you normally use for workflow, documentation, reporting, or automation? What would you deliver after 2–3 hours of review? What is your hourly rate? Budget: Open to hourly or a small fixed-price paid audit. I’m looking for practical people, not generic consultants.