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40+ Hours Available Per Week Top Rated Plus full-time freelancer Manual QA with over 8+ years of experience in Software Quality Assurance, specializing in manual testing, functional and regression testing, cross-platform mobile and web application testing, API testing, workflow validation, and SaaS application QA. Extensive experience testing AI Voice & Chat Assistant platforms including Retell, Bland, Vapi, Wishpond AI, Senior Care AI, and more, along with marketplaces, booking systems, and enterprise applications. As a Top-Rated Plus freelancer on Upwork, I have delivered QA services to clients worldwide, backed by 250+ 5-star ratings ⭐, and tested 310+ mobile apps and 120+ web applications, collaborating with organizations like UNICEF and brands I test applications across all types of network conditions, including 3G, 4G, and 5G, as well as high-speed connections (1Gbps) and low-speed scenarios down to kilobits per second (kbps), ensuring optimal performance and usability under real-world conditions. Key Achievements: 🏆 Top Rated Plus freelancer with 8+ years of professional QA experience ⭐ 225+ 5-star reviews from satisfied clients 📌 300+ Upwork projects successfully completed 🤖 10+ AI Voice & Chat Assistant platforms tested (Retell, Bland, Vapi, Wishpond AI, Senior Care AI, etc.) 🚀 Tested and launched 70+ startup products successfully to the store ⏰ Worked over 27,200+ hours on Upwork. 📱 Android: Samsung Galaxy S24 Ultra, Samsung Galaxy S21 Plus, Poco X4, RealMe GT Master Edition, OnePlus 9, OnePlus 8T, Samsung A18 📱 iOS: iPhone 16 Pro Max, iPhone 14 Pro Max, iPhone 14 Plus,iPhone 15 Plus, iPhone 13 Pro Max, iPhone 11, iPhone XR 💻 Desktop: MacBook Air, HP Pavilion X360, RealMe Book, Lenovo ThinkPad, Samsung Galaxy Book 4 & 5 Manual QA Skills: • AI Model Performance Testing • AI Agent Functional & Usability Testing • Conversational AI & Chatbot Testing • Requirement Analysis • Test Case Design & Execution • Defect Reporting & Management • SEO Testing • Functional Testing • End-to-End Testing • Integration Testing • Exploratory Testing • PWA Testing (Progressive Web App Validation) • Reverse Testing – Test with Invalid/Unexpected inputs to ensure robust error handling & stability • Regression Testing • Cross-Browser Testing • Mobile App Testing (iOS & Android) • Usability Testing • UI/UX Testing • Payment Gateway Testing • System Testing & Acceptance Testing • API Testing (Postman, Swagger) • Performance Testing (Basic manual approach using tools) 🤖 AI Testing Expertise • AI Model Performance & Response Accuracy Validation • Conversational Flow, NLP Intent & Entity Testing • Voice Agent Quality Testing (ASR, TTS, Latency, Filler Word Detection) • Knowledge-Base and Prompt Flow QA • Context Retention & Session Continuity Testing • Multi-Agent Coordination and Voice Call Testing • Real-World AI App Testing (Retell, Bland, Vapi, ElevenLabs, Play.ht, Wishpond AI, Senior Care AI) Tools & Platforms: • Bug Tracking & Management: JIRA, Trello, Asana, Linear, ScribeHow • Collaboration & Reporting: Google Sheets, Notion, Slack • Testing Platforms: BrowserStack, physical devices • Performance & Analytics Tools: GTmetrix, SimilarWeb • Documentation: Test Plans, Test Cases, Checklists, FRS, User Manuals Domains Expertise: • eCommerce (Shopify, WooCommerce) • SaaS Applications • Healthcare • Mobile Applications • Insurance • Banking & Financial Services • Gaming • Point of Sale (POS) • ERP Systems • OpenAI Integration With a strong commitment to delivering error-free, high-performing software, I aim to exceed quality expectations and provide products that users love. I am available for flexible timings across any time zone and dedicated to helping you bring your software to the highest standards of performance and user satisfaction. Why Choose Me? ✔️ Proven expertise in Manual QA testing ✔️ Comprehensive experience across web and mobile platforms ✔️ Skilled in test documentation, ensuring a structured and repeatable testing process ✔️ Ability to identify critical defects and edge cases ✔️ Adaptable to both Agile and Waterfall methodologies ✔️ Flexible work hours to meet your project needs ✔️ Expert in crawling websites to ensure flawless functionality and SEO perfection -------------------------------------------------------------------------------------------------------- Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot

Experienced and self-motivated with 5 years as a web application support and Quality assurance.Offering strong expertise in software testing for Learning Management System and Banking Web and mobile applications

As a Software QA Tester, I help SaaS web and mobile app teams prevent buggy releases and last-minute firefighting. In the past 4+ years, I've tested FinTech, E‑commerce, and AI-driven platforms – catching critical issues before they reach users. What you get working with me: ✅ Manual & automation testing (Cypress, Selenium, Playwright) – so regression cycles don't slow you down ✅ API validation (Postman, Swagger) – backend reliability, not just UI ✅ Performance checks (JMeter, Lighthouse) – no hidden bottlenecks or crashes ✅ Clear, reproducible bug reports with screenshots & video (Jira, ClickUp, Trello) – devs actually thank me Real devices I test on: 📱 Android & iOS (native/hybrid) | 💻 Windows, macOS | 🌐 Chrome, Safari, Firefox, Edge I work in EST hours but flex to client needs. I take full ownership from requirement review to final sign-off. If you want a QA who communicates clearly, meets deadlines, and treats your product like it's their own – message me your brief + expected timeline. I'll reply within a few hours. 𝗞𝗲𝘆𝘄𝗼𝗿𝗱𝘀: QA Tester, Software QA, Manual Testing, Automation Testing, Cypress, Appium, Selenium, API Testing, Postman, Mobile App Testing, iOS Testing, Android Testing, Web Testing, Regression Testing, Functional Testing, Bug Reporting, Test Cases, SaaS QA, Agile QA, JIRA, ClickUp, Performance Testing, JMeter, Cross Browser Testing, UAT Testing, Black Box Testing, Quality Assurance Engineer, Software Testing, CI CD QA, Exploratory Testing, Load Testing, PlayWright, Robot Framework, Jenkins, GitHub Actions, TestCafe, AI Tester, AI Testing

As a Senior Lead Engineer with 15 years of experience in Automation, Performance QA, and enterprise software quality, I specialize in testing AI-powered, SaaS, web, mobile, and financial platforms for reliability, accuracy, scalability, and user experience. I have built and led high-performing QA teams, designed scalable automation frameworks using Selenium, Playwright, Cypress, and API testing tools, and implemented shift-left QA strategies that reduced defect leakage to under 5%. My expertise now extends into AI product quality, including AI chatbot testing, prompt validation, AI output evaluation, hallucination checks, transcription workflow testing, generated-content validation, API testing, regression testing, and end-to-end validation of AI-enabled user flows. I focus on testing not only whether the software works, but whether the AI behavior is accurate, consistent, explainable, and useful for real users. I bring strong experience in functional, API, integration, performance, and regression testing, along with CI/CD pipeline integration and structured defect reporting. If your AI product needs a QA professional who can combine traditional software testing discipline with AI-focused validation, I can help improve release confidence, reduce risk, and deliver a more reliable user experience. Let’s discuss how I can help elevate the quality of your AI-powered product.

Let’s talk and work on your projects together! (I LOVE AND GENUINELY HELP STARTUPS! 📈🚀) Until now, a lot of my clients still have me for work at times they need help. I work with integrity and deliver only with my best leading to having a good relationship with them. What I can do for you: • Software Testing Services (Manual and Automated) • UI Testing (Cross-browser and Cross-device) • API and Performance Testing • AI Prompt Testing • Site Audit (Shopify, WooCommerce and the like) • Technical Documentation and Writing • Editing/Proofreading • Building WordPress Websites • Technical Support / Assistance • Project Management How and where I can be of help: • Analyzing users stories and/use cases/requirements for validity and feasibility • Execute all levels of testing (Exploratory, UI, Regression, Smoke & Sanity, Functional, Usability, Performance, and UAT) • Help AI apps get smarter by testing and providing feedback • Detect and track software defects and inconsistencies, bug reports with annotation • Writing Knowledge Bases and Manuals - Technical Documentation - User Guides • Provide technical support, feedback and recommendations based on best practices What I can offer for the team: • 10+ years of experience as a Software Tester (Web and Mobile) • 2+ years of using AI heavily for product testing • 8+ years doing Technical Documentation w/ close coordination w/ developers on a daily basis • 5+ years of BPO experience as a Technical Support/Helpdesk • Ability to handle multiple tasks simultaneously • Ability to work in a fast-paced environment with minimal supervision • Sense of ownership, critical thinker and problem-solving skills • Excellent interpersonal and communication skills • Team player with Good time-management skills I am very open and flexible on my approach and to discussions to meet each client's needs. Work with integrity. Deliver with quality and excellence. I can only commit to these. Anything you need help with? I will always be glad to be of assistance. Send me a message. 📩

I’m a Software Quality Assurance Analyst with hands-on experience in both manual and automated testing for web and mobile applications. I help businesses deliver software that is reliable, user-friendly, and fully aligned with business goals — so you can launch with confidence and keep your users happy. 🔹 Here’s how I can support your project: - Writing clear, structured test cases and test plans - Performing functional, regression, and UAT testing - Tracking and reporting defects using Jira (and similar tools) - API testing with Postman & Swagger - Automation testing with Cypress - Applying ISTQB-aligned best practices 🔹 Why clients choose me: ✔️ Strong attention to detail — I don’t just find defects, I help prevent them. ✔️ Clear communication — Expect concise reports and fast updates. ✔️ Reliable and deadline-driven — I make sure your releases are smooth and on time. If you’re looking for a reliable QA analyst to help ensure your software is high-quality and user-friendly, I’d be glad to work with you.