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I am a proactive, result-oriented, persevering, flexible and an excellent team player. I believe I have developed a considerable level of good communication skill, both verbal and written. I am always focused in everything I do and I always take it a challenge and an opportunity everytime I am given a new or even a routine task especially those tasks which are closely related to my field of work. However, anything new which may not be closely related to my field of work is a welcome opportunity and I consider it as a widener to my horizon in terms of career advancement. I always find it meaningful to achieve targets and equally meaningful in...

I am a seasoned customer service professional and an IT Service Desk expert. I have a 5-year extensive experience in the customer support industry and have been part of well-known company which is an expert in providing customer experience management. My experience vary from providing phone and email support in the online deals and travel industry. Aside from being a customer support professional, I am also an IT Service Desk expert. I have helped my past client effectively monitor and manage incidents of service disruptions and service requests that are crucial to maintain continuity of business operations. - Manage and supervise team of...

A self reliant individual with more than 10 years of experience in customer service handling calls, email, and chat support. Have valuable experience doing back-end support which mainly focuses on refunds, order tracking, logistics, and direct Supplier communications. I can be an added value to your company as I possess the following skills: Customer service - Excellent skills in providing accurate solutions in a timely manner and ability to go beyond satisfying customer concerns; with good customer-relationship knowledge. Team management – Notable ability to delegate tasks, think strategically, and solve problems without compromising...

I deal with translations of various contents (general translations, legal documents, insurance documents, etc.) from Italian, my mother language, to English and form English to Italian, I have a strong knowledge of the English language thanks my work and personal experience in Malta where I attended a course at the University. I'm very serious about my work and I always try to meet all the needs of customers.

𝐈𝐅 𝐘𝐎𝐔 𝐖𝐀𝐍𝐓 𝐐𝐔𝐀𝐋𝐈𝐓𝐘 𝐑𝐄𝐒𝐔𝐋𝐓𝐒, 𝐈 𝐀𝐌 𝐓𝐇𝐄 𝐁𝐄𝐒𝐓 𝐄-𝐂𝐎𝐌𝐌𝐄𝐑𝐂𝐄 𝐂𝐒𝐑 𝐅𝐎𝐑 𝐘𝐎𝐔! Why choose me? ✔️ I AM CLIENT-CENTERED: I put focus on providing value and the best quality of work for my clients in order to earn their trust. My first client on Upwork has allowed me to earn more than $10,000 and a 5-star rating which catapulted me to become a TOP-RATED FREELANCER. I always put myself in the client's perspective so I can learn and understand what they need. My client's needs go first before anything else. ✔️I VALUE RESPONSIVENESS AND COMMUNICATION: Communication is integral in any successful business. I...

Excellent Administrative Assistant/Customer Support A highly skilled and successful individual with comprehensive experience coordinating personnel, resources, and general logistics while ensuring stringent compliance to regulations. I possess a wide range of knowledge and skills that will allow me to contribute to your company's success. Over 11 years of experience in Customer service, Telemarketing, sales, Technical support, data entry, and Leadership/Managerial positions. - 4 years experience in Telemarketing, both inbound and outbound calls. - 3 years as a sales representative. - 4 years in a leadership role, managing and...

🌟 I am a TOP-RATED PLUS Freelancer on Upwork. Please note: I am a native French speaker and fluent in English.” I have over 5-years experiences in SEO (On-page/Off-page) & WordPress, and English to French Translations. As a Professional Translator, I am meticulous and reliable, my priority is to provide an accurate translation while meeting deadlines. I am a skilled and experienced English to French translator with always 5-stars reviews. I always meet my clients expectations. Here are my SEO skills: ✅ Write a Meta description with less than 156 characters, including keywords. H₁, H₂, H₃ optimized markers & Check the permalink structure ✅...

I am professional customer support with over ten years of experience as a technical and customer support agent and manager. I am reliable and detail-oriented. Motivated, proactive, autonomous, and dedicated, I have a perfect command of French, both oral and written, and a good level of English. Use of most known software in the field, including Zendesk, Freshdesk, Shopify, Intercom, social networks (Facebook, Instagram, Pinterest, Twitter, LinkedIn), etc. I can provide support via email, ticket, and chat and give the clients a truly satisfying experience. Available immediately, I will consider any assignment proposal; I have no problem...

French born in PARIS. I am a native French speaking person. I lived in New york for a few years, then Japan, and now Philippines. I was an English to French translator in Tokyo for 12 months. I live right now in Cebu and started as an English and French teacher in "Alliance Française de CEBU". My main activity is now based on customer service both in French and English. I have been working as a customer support and public relations manager since more than 4 years for 2 major French websites specialized in taxi and transportation bookings and women products sales. I am well versed with Zendesk, slack, mailjet plus other online tools for a...

I am the best person to look for if you have to look for someone to take off administrative loads from your shoulder. I have a wide range of experience in web research, data entry, customer service, and administrative tasks. I can take care of anything admin-related to save yourself from the stress of chasing deadlines and instead focus on things that need your urgent attention. I possess over five years of experience in providing confidential, high-quality, and flexible virtual administrative and customer support to startup and well-established companies, as well as business owners across a broad range of industries. I am well-versed...

I am a resilient, positive, self motivated and team oriented individual who strives to engage in continuous learning while using my skills and knowledge to expand the company I work with. My educational background and exceptional math skills has set the foundation to my attentiveness, problem solving and time management skills. Furthermore, my job experience has helped me foster the ability to use clear oral and written communication skills, patience, phone skills and multitasking that will translate well as a Customer Service Representative. In addition, I proficient with Salesforce, Zendesk, Intercom, Slack, Microsoft Office, Google...

Email/Chat Support| Inventory Management| Administrative Support|Shipping & Logistics| Data Entry| Order Processing| Dropshipping|Product Researcher| -Strong background in eCommerce customer service. -7 years experience in eBay, Shopify dropshipping and Amazon Seller Central management. - Listing tweaks & troubleshooting (case management) - Reviews management - Shopify management - Instagram/Facebook management -My email etiquette and communication skills are excellent. -Strong written and verbal communication skills, including the ability to communicate adverse decisions and differing opinions in a positive, professional manner. .

Logistics Manager - Account/Project Manager - E-Commerce Specialist & Consultant I am here to assist you with building out your Dropshipping or E-commerce store. I have worked with 7 figure dropshipping stores, implementing processes, making sure their supply chain is optimized and the integration between your department, and also your suppliers or warehouse. I have learned a lot the last 6 years being in the e-commerce industry for 5 of those years. I learned faster & better ways to implement certain processes, ways of where you can get money back from suppliers and making sure you have a sustainable profitable business. I have...

With my more than nine years in the BPO industry, which seven years of those in customer service, I trust that I can be one of your organization's best assets. I have acquired specialization in quality and outstanding customer chat and email support, virtual assistance, order/refund/replacement processing, product listing, and data entry. Work experience with the use of the following platforms: 1.) Shopify 2.) Netsuite (Oracle) 3.) Zendesk 4.) Gorgias 5.) Shippit 6.) Shipstation Please do not hesitate to ask me any other questions. I am looking forward to working with you!

I'm Luca, an experienced Customer Service Manager with a wide range of skills and abilities. As a native Italian speaker, I have a deep understanding of the language and culture. Additionally, I am fluent in four other languages: French, English, Spanish, and German. Networking comes naturally to me, enabling me to build valuable relationships within my industry and beyond. I also possess strong video editing skills, bringing a creative touch to my work and delivering visually compelling content. My technical expertise includes proficiency in HTML, CSS, and Javascript, allowing me to navigate digital platforms seamlessly and enhance...

🏆 A few reviews from my past clients 🏆 ❝Great team member. Would definitely use again if the need arises. Able to adhere to guidelines and perform quality work very consistently. Excellent!❞ ❝Great guy... knows how to do the job well and gets everything done on time and with quality. Will work with him in the future.❞ ❝Wonderful job, exceeded my expectations and has become a very valuable member of the team❞ ⭐ Hello! This is 'Nazmul N.' I'm a Support Specialist and skilled Virtual Assistant with almost a decade worth of industry experience. Maximization of business opportunity, establishment of your brand name is my sole...

Hi! I am an Upwork Top Rated E-Commerce Customer Service Representative/Virtual Assistant with over 10,881 Upwork hours. I also have 3 years experience working as a Customer Service/Technical Support Representative in the BPO Industry with the leading internet/phone/cable provider in the USA. With my previous job experiences, I was able to share my knowledge/skill set in: Shopify Amazon Hubspot Zendesk Slack HelpNinja Zoho Tidio Dialpad Google applications I am seeking for a freelance project where the experience, education, and training that I have gained can be effectively utilized.

Customer service professional with over 13 years of successful experience in technical, customer service and financial accounts with expertise in the following skills and applications: ✔ English language communication (Verbal & Written) ✔ GSuite and other Google tools ✔ Microsoft Office (Word, Excel, Powerpoint, and Outlook) ✔ Dropbox ✔ GCal, Calendly, Glip & Trello ✔ Zendesk ✔ TeamWork Desk and Chat ✔ Canva ✔ Shopify ✔ Stripe & PayPal ✔ Zoom, Goto Meeting, Ring Central Meeting ✔ Skype, Google Hangout, Viber, Whatsapp & Slack I take great pride in my work and I am dedicated to my clients. My strong work ethic is evident from the...

I have extensive experience in developing advanced reports and dynamic dashboards using Excel and Google Sheets. These reports and dashboards effectively showcase monthly results, revenue figures, and overall team performance through visually appealing and professional presentations. My skills include: - Utilizing Pivot Tables to summarize and analyze data efficiently. - Creating dynamic tables that automatically update with new information. - Proficiency in functions like Vlookup and Hlookup for data retrieval. - Applying SumIF and CountIF functions to perform calculations based on specific criteria. - Efficient data entry techniques to...

Hi! Welcome to my profile! Here you will find my many skills in many fields. I have spent my young adult life gathering knowledge through both conventional education and life experience. I have worked as an Operational Manager for a few businesses in the span of 7 years. I started early and was able to work my way into managing multi-million per year operations. I pride myself on my abilities to guide a team with a certain spunk you cannot find in many others. I believe my resilience and authority helps to garner whatever it is I need for success! With this business comes inherent knowledge of numbers, marketing, KPI's, team building and...

As my work experience is based on organizational/creative tasks and duties, I am exceptional in communication, organization, customer support and producing. I have been working with online businesses for the last 5 years and on Film, TV, Customer support, for the last 12 years. I am an open minded individual always looking for new challenges. I believe that a combination of persistence and knowledge pays out at the end. Great ideas with great people and appropriate organization give great results. That is my motto.

Hey there! I'm LaTasha, your Client Experience Strategist with over 12 years of experience helping businesses streamline their onboarding processes and create better customer experiences. As a firm believer in the power of simple, effective strategies, I specialize in developing tailored client onboarding systems that are easy to implement and yield great results. From identifying key pain points in the client journey to mapping out touchpoints and developing value-add resources, I've helped countless businesses optimize their onboarding workflows and boost customer satisfaction. Whether you're a small business owner looking to improve...

I am a Bilingual professional highly fluent in English and Spanish. I have a nearly 10 year customer service experience via chat, email and phone. I have fluent English, excellent typing skills and ability to work under pressure, analyzing data and entering records, attention to detail excellent written and verbal communication skills, multi-tasking, organizing files, I have been a Quality Assurance Analyst, Social Media Moderator and Administrative Assistant and have knowledge in several softwares and E-Commerce websites including Refund & Return Policies, tracking packages and using CRMs. I am a fast learner and have been trained on...

I am a Multilingual Customer Service Representative, Legal virtual assistant, Data entry, Web Research, and Lead Generation willing to help you realize your company's vision. I am detail-oriented, responsible, and efficient; experienced in this fast-paced, technology-driven working environment, handling high pressure, meeting deadlines, and strong problem-solving skills. Thanks to my gained experience over the last few years working in Translation, Customer Service, AR Accounting, on-site and remotely, I can provide outstanding results. My skillset contains: - Customer Service Representative with Arabic, English, Italian, Spanish cold...

Hi! I am Christopher, a freelancer from Manila, Philippines. The highlight of my career is mainly in the Business Process Outsourcing (BPO) industry as a Product Trainer, Team Lead, Customer Service Associate, and Social Media Manager with companies such as IBM, Telus International Philippines, and Teleperformance with more than 15 years of experience in different fields (sales, billing, fraud analysis & collections, transportation app management & communications, online dating website customer support, Telco, e-Commerce and dropshipping) via phone, email, and chat support. I am a dropshipping/e-Commerce expert and well versed in Google...

I am teacher by profession, with 14 years experience in the telecommunications industry, where I gained experience in: Logistics, Zendesk, Quality Assurance, Human Resources, Account Receivables, start ups, Trainer,customer service, data entry, debt collection, and reservations ( Delta Airlines) and 3 years in US real estate.