I have more than seven years of experience as a network admin responsible for configuring and managing networking devices (Switches, routers, firewalls, APs) including implementing solutions related to the configuration of DHCP relay agents with VLANs on L3 switches, and VPN remote sites and site 2 site connectivity with routing features, implementation of RADIUS solutions, usage of routing, switching and WAN protocols, limiting speed on ports, restricting port access on switches and implementing ACL and NAtting on firewalls.
I also have more than ten years of experience working as a system admin responsible for configuring and managing Windows server 2003, till 2024 Active Directory & domain services, Infrastructure service (DNS, DHCP), Group Policy, and SW updates and configurations via SCCM in addition to the advanced services (loaded balancing & clustering).
For the cloud services, I have experience in configuring and managing Azure domain services, managing active directories and implementing GPOs, intune policies, setting up monitoring and alerts for vms, and supporting Office 365 products (Exchange online, one drive,Ms SharePoint, Ms teams,etc...).
Am currently working as a unified communication implementation engineer (UCIE) in a multinational integrator company in which am responsible for integrating local gateways/SBC with Microsoft Teams clients using direct routing solutions and utilizing Teams capability (LMO/LBR) and this is based on projects requirements and can provide great assistance in designing, modifying, implementing, and integrating various telecommunication hardware, and now I am working on implementing contact center solutions using my knowledge in backend programming and scripting languages. Besides that also am working on implementing analytics, diagnostic & monitoring solutions to diagnose networking issues and monitor various o365 products.
Windows Server
Microsoft Windows PowerShell
Microsoft Azure
NPS
Microsoft Exchange Online
VoIP
Firewall
Router
IT Infrastructure
High Availability and Disaster Recovery
Windows 10 Administration
VPN
Virtualization
Load Balancing
Esawy D.
Cairo, Egypt
$40/hr
5.0
2 jobs
I help businesses build reliable IT infrastructure and solve complex network problems fast.
With 17 years of hands-on experience across healthcare, manufacturing, and education sectors, I specialize in:
✅ Network Design & Implementation
• Designed and deployed complete network infrastructure for 50+ user environments
• Configured Cisco routers, switches, and enterprise-grade firewalls
• Reduced network downtime by 40% through proactive monitoring
✅ Server & Virtualization
• Built and managed VMware ESXi environments (Dell R710 servers)
• Deployed Sophos Firewall, NAS storage, Veeam Backup, and SQL Server
• Implemented Nextcloud for secure file sharing and collaboration
✅ Security & Access Control
• Configured firewalls and VPNs for secure remote access
• Reduced cybersecurity incidents by 25% through proper security policies
• Installed and managed CCTV systems with network integration
✅ Remote & On-Site IT Support
• Troubleshoot hardware, software, and connectivity issues quickly
• Provide remote desktop support and system maintenance
• Fast response time: 0-4 hours average
🏆 Recent Success:
• Resolved complex iPhone activation issues through iOS troubleshooting
• Fixed data transfer problems for Samsung Galaxy devices
• 5.0 rating from satisfied clients
💼 Industries Served:
Healthcare (Radiology Centers), Manufacturing (Furniture), Education (20+ Schools), Retail
📍 Available for:
• Network setup and troubleshooting
• Server installation and configuration
• Remote IT support and system maintenance
• Security audits and firewall setup
• Technical documentation
I focus on delivering reliable solutions with clear communication. Let's discuss how I can help your business.
System Administration
Server Virtualization
System Monitoring
Computer Network
Computing & Networking
Network Engineering
Computer Hardware Installation
Desktop & Laptop Support
Setup File
IT Service Management
Server Operating System
Computer
Technical Documentation
Backup
TCP/IP
Firewall
Sophos Sophos UTM
VMware vSphere
VMWare
Linux System Administration
Ibrahim D.
Cairo, Egypt
$60/hr
4.6
72 jobs
CCIE #42303 | Fortinet Security Architect | Microsoft Teams, Azure Cloud & AI Certified Solution Consultant Team Lead
With over 18 years of experience, I specialize in designing, implementing, and supporting enterprise-grade Network, VoIP, Unified Communications (UC), Contact Center (UCCE/UCCX), Telepresence, Security, SD-WAN, SASE, and Cloud solutions.
I help organizations modernize their communication infrastructure, optimize performance, and enhance security and reliability across multi-vendor environments — from on-prem to hybrid and cloud.
________________________________________
⚙️ Areas of Expertise
🔹 Cloud & Microsoft Ecosystem
• Designing and administration of Office 365 tenants, Azure Cloud, and Microsoft Entra ID (Azure AD) solutions.
🔹 Unified Communications & Collaboration
• Design, implementation, and troubleshooting of Microsoft Teams, AudioCodes Mediant, Sonus/Ribbon, Oracle Acme SBCs, Cisco Call Managers (CUCM, CUCME, CUCMBE, SME), Cisco Unity, IM&P, Expressway, CUBE, and Prime Collaboration.
• Extensive experience with Cisco Hosted Collaboration Solutions (HCS), UCS (B & C Series), and CUCDM.
• End-to-end setup of Cisco Telepresence (Codecs, TMS, CMS, VCS, Expressway) and Webex Collaboration platforms.
• Designing and supporting hybrid environments integrating Microsoft, Cisco, Zoom, 3CX, and Multi-Vendor collaboration solutions
• Designing and supporting scalable open-source VoIP solutions like FusionPBX, Asterisk, FreePBX, ASTPP Billing, and integrating them with various communication platforms like Twilio, Telnyx, and different other communication channels and tools.
🔹 Contact Center & Voice Integration
• Strong background in Cisco On-premises contact center UCCE and UCCX ecosystems including ICM, CVP, CUSP (SIP Proxy), PG, CTI, Finesse, CUIC, and other critical components.
• Designing, implementing, and supporting Mutli-Vendor Cloud Contact Center Solutions including Cisco Webex Contact Center, Genesys Cloud, Microsoft Dynamics, and Anywhere365.
• Designing, implementing, and supporting open-source cost effective contact center solutions like VICIdial.
• Integration with voice recording, billing, XML, and 3rd-party applications (Verint, Nice, Qfiniti, Carin, VPI, etc.).
• Skilled in Voice XML, SQL troubleshooting, and multi-vendor interoperability.
🔹 Protocols & Connectivity
• Deep expertise in different network routing and switching protocols.
• Deep expertise in VoIP Protocols SIP, H.323, MGCP, Skinny, and Fax over IP.
• Skilled in E1/T1 R2, ISDN PRI/BRI, and QSIG trunk configurations.
🔹 Networking & Security
• Expertise in wired and wireless network infrastructure solutions including Cisco switches, routers, VGs, Fortinet SD-WAN & SASE, ZScaler SASE, VPNs, and L2TP security.
• Solid understanding of Cisco ASA, ISE, Fortinet, Palo Alto Firewalls, HAProxy, and F5 Reverse Proxies.
• Hands-on experience with VMware vSphere & vCenter, SolarWinds, and network monitoring integrations.
🔹 Operational Excellence
• Skilled in change management, release management, and system optimization across multi-platform environments.
________________________________________
🚀 What I Deliver
✅ Scalable, secure, and high-performance Network, Cloud, and collaboration architectures
✅ Smooth migrations and hybrid integrations (on-prem ↔ cloud)
✅ 24/7 reliability through proactive monitoring and optimization
✅ Expert troubleshooting and post-deployment support
________________________________________
If you’re looking for a seasoned consultant who can design, build, and secure your Infrastructure and communication ecosystem end-to-end, I’d be glad to help you achieve it efficiently and cost-effectively.
Firewall
VoIP Administration
Cisco CallManager
Cisco Router
Network Administration
Network Engineering
VPN
Network Design
Microsoft Teams
Load Balancing
Telecommunications Engineering
Network Security
Azure Machine Learning
Microsoft Azure Administration
Azure OpenAI Service
Computer Network
Cisco IOS
Microsoft Active Directory
Ahmed I.
Cairo, Egypt
$50/hr
4.6
27 jobs
CCIE #24477 | 20+ Years of Experience Delivering Enterprise-Grade IT Solutions
I’m a results-driven Senior Solutions Consultant with over two decades of proven experience in Network Infrastructure, VoIP, Unified Communications, Contact Center (UCCE/UCCX), Cisco Telepresence, and Security solutions. I specialize in designing, deploying, and supporting end-to-end enterprise IT ecosystems that drive performance, reliability, and scalability.
With deep technical expertise across Cisco, I help organizations optimize collaboration, strengthen network resilience, and enhance customer experience through modern, secure, and cost-effective architectures.
________________________________________
🧭 Core Expertise
Network & Connectivity
• Design and implementation of Wired/Wireless Networks, SD-WAN, SD-Access, and Meraki solutions.
• Proficient with Cisco Routers, Switches, and Voice Gateways (VGs) across multiple platforms.
• VMware vSphere/vCenter setup and management.
Unified Communications & Collaboration
• End-to-end deployment of Cisco UC, HCS, and Telepresence solutions:
o CUCM, CUCME, CUCMBE, CUBE, SME, Unity Connection, IM&P, Expressway, and Prime Collaboration.
o Hosted Collaboration Solutions (HCS) including UCS servers, CUCDM, and CUBEs.
o Cisco Meeting Server (CMS), VCS, and Webex Collaboration & Contact Center.
• Extensive work on Voice, Video, and Presence technologies.
Contact Center (CX) Solutions
• Design and support for UCCX deployments.
Operational Excellence
• Skilled in change management, release management, and system optimization across multi-platform environments.
• Strong troubleshooting background for VoIP protocols (SIP, H.323, MGCP, SCCP) and analog/digital signaling (E1/T1, ISDN, QSIG).
________________________________________
🚀 What You Get Working With Me
✔ Enterprise-grade expertise backed by CCIE certification and 20+ years of hands-on experience.
✔ Proven success designing and maintaining global-scale, mission-critical systems.
✔ Commitment to quality, uptime, and customer satisfaction.
Let’s collaborate to architect and deliver secure, high-performance IT and communication solutions that move your business forward.
Cisco Meraki
Cisco WLC
Wireless Network Implementation
Cisco UCS
Cisco Router
VMware ESX Server
Cisco CallManager
Cisco IOS
VMware Administration
Data Center Operations
Drafting
Unity
Cisco Unity Connection
Microsoft Teams
Rafik H.
Cairo, Egypt
$30/hr
5.0
28 jobs
As a VoIP Expert with bachelor's degree in Telecommunication Engineering, 9 years of experience and holding CCNP Collaboration and Microsoft Teams Voice Engineer certificates, I am a highly skilled professional who is responsible for designing, implementing, troubleshooting and maintaining reliable and secure collaboration solutions that help businesses improve communication and collaboration with their employees and customers. I have a strong technical background in Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Contact Center Express (UCCX), Cisco Webex Calling, Cisco Webex Contact Center, Cisco Jabber, Cisco Contact Center Enterprise (UCCE), CMS, Cisco Expressway, CUCME, CUCMBE, Cisco Broadworks and CUBE. I am proficient in configuring, deploying, and troubleshooting these solutions to meet the specific needs of businesses. I am also experienced in integrating third-party solutions with Cisco Call Manager. In addition to all of that, I have experience in managing, implementing and troubleshooting other VoIP servers like 3CX, Yeastar, Grandstream, Vital PBX, Oracle SBC and FreePBX, also I have experience in migration between VoIP systems specifically migration from 3CX to FreePBX. I have experience in managing, implementing and troubleshooting firewalls and routers on a lab environment like Fortigate firewall, Cisco and Mikrotik routers.
I have on hands experience with the below:
- Cisco Webex Calling
- Cisco Webex Contact Center
- Expressway
- CMS
- CUBE
- UCCX
- UCCE
- CUCM
- SIP Trunks
- H323 voice gateways
- CUC
- Analog voice gateways
- ISDN voice gateways
- MGCP voice gateways
- CUCMBE
- CUCME
- Cisco Jabber
- CIPC
- Oracle SBC
- Cisco BroadWorks servers
- Imagicle Fax Server
- Imagicle Attendant Console Server
- Calabrio recording application CUCM configuration
- Linux system administration
- 3CX
- Linphone
- Twilio
- FreePBX
- Yeastar
- Grandstream
- Vital PBX
- Fortigate
- Cisco routers
- Mikrotik routers
- IPSEC VPN
- VLAN
- OSPF
- BGP
- NAT
VPN
Network Administration
Network Security
Linux System Administration
Session Initiation Protocol
Microsoft Teams
VoIP Administration
Wireshark
FortiGate Firewall
3CX
FreePBX
Asterisk
VoIP PBX
VoIP Software
Firewall
Sherif I.
Cairo, Egypt
$15/hr
5.0
5 jobs
- IT Professional with 14 years of experience in Systems and Network Administration with a primary focus on unified communication services "Exchange, Skype For Business, Teams".
Project Management Professional (PMP) Certified
Projects:
1- Skype for business CMS move and decommission Lync server 2013.
2- Migration Skype for Business to Microsoft Teams.
3- Onboard all privileged accounts to CyberArk PAM.
4- Skype for business 2015 Decommission
5- Migration Skype for Business to Microsoft Teams.
6- Onboard all priviliged accounts to PAM.
7- Migrate different service to O365 "Exchange, Lync, Skype for Business, Gmail"
Current role: Manager – Digital Workplace & M365 Operations | Skype for Business and CyberArk Service Owner
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