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I help turn complex business needs into clear requirements, data solutions, and implementation-ready deliverables. I am a Business Analyst with 6+ years of consulting experience across data, analytics, AI, and enterprise systems. I work between business stakeholders and technical teams to translate ambiguous problems into structured requirements, process flows, functional specifications, data mappings, acceptance criteria, and test scenarios. My experience includes enterprise data platforms, dashboards and KPI reporting, data integration, cloud analytics, AI-enabled solutions, and regional projects involving multiple stakeholders and data sources. I can support projects with: • Requirements Elicitation & Analysis • Functional Specifications / FSD • Business Process & User Journey Mapping • Business Rules & Acceptance Criteria • Data Mapping & Data Validation • Dashboard & KPI Requirements • SIT / UAT Test Scenario Design • Stakeholder Management • Data & Analytics Solution Requirements • AI Requirements, Guardrails & Acceptance Testing • SQL, Power BI, AWS Athena & Databricks I am particularly suited to projects where business requirements need to be translated clearly for product, data, engineering, or QA teams. If you need help structuring requirements, validating a data or analytics solution, or bridging communication between business and technical teams, feel free to message me.

Microsoft Dynamics 365 and Power Platform consultant with 8+ years and 10,000+ hours across the Microsoft ecosystem. I implement Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing), build Power Apps and Power Automate solutions on Dataverse, and architect them so they still work a year after go-live not just in the demo. Microsoft Certified: PL-200 (Power Platform Functional Consultant) | PL-400 (Power Platform Developer) | MB-210 (Dynamics 365 Sales) | 30+ projects delivered on Upwork | 100% Job Success | Top Rated | Replies typically within 2 hours. Most Dynamics 365 and Power Platform projects do not fail on technology. They fail on adoption, data quality, and design decisions made in week one that nobody can undo in month six. I work as an architect first and a developer second: I scope honestly, model the data properly, and build systems your team will actually use. MICROSOFT DYNAMICS 365 (CRM / CUSTOMER ENGAGEMENT) Dynamics 365 Sales, Customer Service, and Marketing implementation, customization, and adoption-focused rollout Custom tables, forms, views, business rules, and security role design Business process flows and automation with Power Automate Data migration, deduplication, mapping, and validation from legacy CRM or spreadsheets Plugin and extension development (C#, .NET) when out-of-the-box is not enough Third-party and API integrations accounting, telephony, marketing, and line-of-business systems Dynamics 365 health checks, cleanup, and rescue of stalled or half-finished implementations MICROSOFT POWER PLATFORM Power Apps — model-driven and canvas apps for internal teams and field users Power Automate — cloud flows, approval chains, notifications, document generation, and desktop flows (RPA) Power Pages — customer portals, partner sites, and secure external self-service experiences Power BI — dashboards and reports that leadership and operations actually read Dataverse — data model design, environment strategy, and ALM best practices Custom connectors and API integrations across Microsoft 365, Dynamics 365, and external apps SOLUTION ARCHITECTURE & AZURE Solution architecture — environment strategy, data modeling, ALM, and maintainable design Azure Functions, Logic Apps, and API-based integrations for scalable backends Reliable integrations — REST APIs, webhooks, SharePoint, Teams, and Outlook Governance and security — role-based access, data policies, and clean release management K-12 & EDUCATION SPECIALISM I built EduCare, a full Student Information System for K-12 schools on Dynamics 365 and Power Platform admissions, enrolment, attendance, grading, parent portals, and reporting. If you run a school, a school group, or an education technology product, I have already solved most of the problems you are about to hit. AI, COPILOT & INTELLIGENT AUTOMATION Copilot Studio — custom agents, knowledge bases, and conversational workflows grounded in your Dynamics 365 data AI agents and copilots for triage, FAQs, summarization, document processing, and guided workflows RAG (Retrieval-Augmented Generation) — grounding AI in your real business data, not generic answers Azure OpenAI and LLM integration — prompt engineering, tool and function calling, orchestration AI Builder — document processing, prediction, and form recognition Practical AI tied to measurable business outcomes, not hype WHAT YOU GET WHEN YOU HIRE ME CRM implementations your sales and service teams will actually use Power Apps that match your real process — simple for users, solid under the hood Power Automate flows that remove repetitive work: approvals, syncs, alerts, documents Power Pages portals that give customers, partners, and parents a clean self-service experience Power BI visibility so managers see KPIs without chasing people for updates Clean data migrations with validation, mapping, and minimal disruption AI and Copilot layered on top once the foundation is right WHY CLIENTS WORK WITH ME Architect-level thinking — I design for adoption, maintainability, and clean ALM, not just a working demo Microsoft Certified: PL-200 | PL-400 | MB-210 30+ projects delivered with a 100% Job Success Score and no disputes Clear communication — plain English unless you want the technical depth On-time delivery — your deadline drives the plan Honest scoping — I tell you what you need, what can wait, and what will not work HOW WE START Send a short note with: What you use today Dynamics 365, spreadsheets, another CRM, or nothing yet What is broken, slow, or manual Your target timeline and the outcome you must hit I will reply within 2 hours with a clear, tailored plan: scope, approach, and next steps. Let's build a Microsoft stack your business can run on every day, not shelfware.

I am an AI Consultant & Trainer. I build AI agents, automations, and complete workflows that generate leads, streamline operations, and eliminate repetitive work: production-ready systems, not demos, built with Claude Code, Cowork, Codex, n8n, Make, Zapier, and GHL, deployed locally or in the cloud. Alongside building, I train teams to use Claude with confidence, and I evaluate AI reasoning daily as an LLM Trainer at Turing on systems used by Meta, Apple, and Google's Gemini team — so I know the difference between AI that looks impressive and AI you can actually depend on. I help founders, startups, and development teams design and build AI-powered products, starting from ideas and turning them into working systems. I also provide training and consulting on Agentic tools, helping teams safely integrate AI into their development process to improve productivity, automate workflows, and accelerate product development. Currently, I am working with Turing as an LLM Trainer and Research Analyst, contributing to projects connected to large AI systems used by companies such as Meta, Apple, and Google. My work involves reviewing complex AI outputs, evaluating reasoning quality, and improving how AI models solve real problems. This experience helps me design AI applications that are reliable, structured, and practical for real-world use. My recent work focuses on AI agent systems, automation workflows, and AI-powered applications, and I have built a wide range of products including: AI & Agent-Based Applications • AI agent workflows and automation systems such as GHL, n8n, Zapier and Make • AI employee panels (AI social media manager and automation tools) • AI CRM and marketing systems including GHL, Monday and Salesforce • AI assistants and RAG Chatbots Productivity & Business Tools • Automation for Online wiki and blog creation such as WordPress and Shopify • Internal workflow systems like social media automations. • Application management panels • Desktop assistant utilities Education Platforms • AI learning platforms such as LearnFlow • Course companion systems with AI tutoring • Interactive AI-powered educational tools Communication Platforms • Messaging and collaboration apps, plus integrations across WhatsApp, Instagram, Facebook, TikTok, and Discord Industry Applications • Geotech and inspection applications for field inspection companies by automating vision-related tasks with AI agents as well as verifying and auditing data. Alongside development, I regularly guide teams on how to adopt AI tools like Cowork, including: • Designing agent-based workflows • Using AI safely with internal codebases • Automating development tasks • Refactoring and improving existing systems • Helping teams move from legacy systems to modern architectures My focus is always on building practical AI systems and automations that work in production, while helping teams use AI tools in a structured and efficient way. What I Can Help You With: Spec-driven development using Claude Code, Codex or Antigravity AI Automation using n8n, Zapier, Make and GHL AI, Data Science & Generative AI Solutions LLM Training & Evaluation (RLHF, SFT, DPO) AI Agent & Workflow Development (Python, MCP, RAG, SKILLS) Prompt & Context Engineering Tools & Technologies Claude Code, Codex, OpenRouter, OpenClaw and Ollama Spec-Driven Development and Agent-Driven Development Frontend Development tools (Next.js, Tailwind CSS, Vanilla CSS) Backend Development tools (FastAPI/Flask, Pydantic) Deployment tools (Docker, Kubernetes) AI/ML: Anthropic Agents SDK, OpenAI Agents SDK, MCP, Hugging Face Data: Python, SQL, Pandas, Tableau, Cognos Analytics Visualization: Power BI, Excel, Seaborn, Matplotlib Education & Certifications MS Mathematics – Virtual University of Pakistan IBM Applied AI Professional Certificate IBM Data Analytics Professional Certificate Google Data Analytics Professional Certificate Generative AI for Software Development – DeepLearning.AI Generative AI Engineering with LLMs Specialization AI Agents: From Prompts to Multi-Agent Systems – UC Davis IBM Applied Data Science (Specialization) IBM Machine Learning (Specialization) IBM AI Developer (Specialization) Deep Learning – DeepLearning.AI Machine Learning – DeepLearning.AI Prompt & Context Engineering Certificate

I help businesses improve their supply chain, procurement, logistics, inventory, and e-commerce operations. I have 17+ years of experience in operations, logistics, procurement, inventory, and distribution, including large fleets, warehouses, international sourcing, and multi-location operations. In addition, I have 5+ years of experience in data analytics and automation. I use Python, APIs, ERP systems, dashboards, and AI to improve visibility, reduce manual work, and make operations easier to manage. 📦 Procurement & Supply Chain · 🚚 Logistics & Inventory · 🛒 E-Commerce Analytics · 📊 Analytics & Dashboards · ⚙️ ERP, Automation & AI 17+ years Operations & Supply Chain | 4+ years Data Analytics & Automation | B.Sc. Electronic Systems Engineering | Spanish & English Recent work: 26 Shopify stores · 210K+ orders · €14M+ sales · 106K MRP records · 15+ years QuickBooks data · Fleet Analytics Let's talk.

I build Power Apps, Power Automate, Power Pages, Dynamics 365, SharePoint, Copilot, AI Automation using n8n with RAG + MCP, AI Agent Development & 3rd-Party Integrations 🚀 🚀 🚀 💻 Power Apps — Canvas Apps, Model-Driven Apps, Coded Apps (React) & PCF Controls ⚙️ Business Process Automation — Power Automate & Power Automate Desktop 🟪 SharePoint — Intranet Development, SPFx (React + TypeScript), Microsoft 365 & Teams 📊 Dynamics 365 — Customer Service, Finance & Operations (F&O) & Business Central 🤖 Copilot — Copilot Studio, Agent Development & GitHub Copilot 🧠 AI Agents — Azure OpenAI, n8n with RAG + MCP-based agent development ☁️ Azure — Azure Functions, Logic Apps, Azure SQL & Azure Data Factory 💻 Programming — C#, .NET, React, TypeScript, JavaScript & PowerShell 📺 AI Models — Claude Opus, Gemini Flash and GPT-4 🔗 API Integrations — Microsoft Graph API, GraphQL, REST & Custom Connectors · Salesforce, HubSpot, Xero, Zoho, DocuSign, Adobe Sign, Twilio, SendGrid, BambooHR, Jira, Practice Panther (19+ platforms) 🚀 🚀 🚀Recent work🚀 🚀 🚀 ✔ Permission-aware RAG assistant — Copilot Studio + Azure OpenAI + MCP ✔ Multi-country student portal on Power Pages (registration, payments, lifecycle) ✔ Scalable D365 CRM for a Tier 1 engineering client across Europe & APAC ✔ Secure vendor procurement system for a US Government client (e-signatures, compliance) 🏭 Industries — Healthcare, Government, Oil & Gas, Telecom, Logistics, Education (incl. regulated, compliance-heavy) 📱Business Cases: HR Onboarding, Payroll Management, Warehouse Management, Logistics, Tools Management, Intranet, Vendor Management, CRM, Timesheet & Project Trackers 🏆🏆🏆11 x Microsoft Certified🏆🏆🏆 💻 Power Platform (PL) PL-600 — Power Platform Solution Architect PL-400 — Power Platform Developer PL-200 — Power Platform Functional Consultant PL-100 — Power Platform App Maker PL-900 — Power Platform Fundamentals 🧠 AI AI-102 — Azure AI Engineer Associate AI-900 — Azure AI Fundamentals Microsoft 365 Certified: Copilot and Agent Administration Fundamentals ☁️Azure / Microsoft 365 Fundamentals AZ-900 — Azure Fundamentals MS-900 — Microsoft 365 Fundamentals MS-700 — Managing Microsoft Teams 🏆 Microsoft Hackathon Winner ⭐ Upwork Top Rated Plus 🏅 MCT (Microsoft Certified Trainer)

I help organizations build clear, scalable, human‑centered operational systems — from ERP/CRM implementations to BI architectures, workflow design, SOPs, and cross‑functional process optimization. With 20+ years of experience across Medical, Retail, Supply Chain, Ecommerce, and Technology, I specialize in turning complex operations into structured, efficient, data‑driven systems that teams can actually use. If your business needs clarity, structure, and systems that scale, I can help. I work at the intersection of operations, technology, and data, helping companies design and implement systems that support growth, reduce friction, and improve decision‑making. ERP & CRM Implementations Successful implementations across: Microsoft Dynamics NetSuite Salesforce Xorosoft Shopify Custom ERP/CRM solutions I design architectures, workflows, integrations, and governance models that make your systems work for your people — not the other way around. Business Intelligence & Data Architecture I build BI ecosystems that tell the story of your business: Data governance Data warehousing Semantic layers SQL (SSMS, SSRS), BigQuery, PowerBI NetSuite Analytics, custom dashboards, forecasting models I specialize in smoothing volatile data segments, identifying anomalies, and creating visualizations that drive executive decision‑making. Operational Systems & Process Consulting I help companies redesign how work moves: Workflow mapping SOP development Organizational design RACI frameworks Automation & integrations Product hierarchies & taxonomies Supply chain process optimization My focus is always on clarity, scalability, and adoption. Industries I’ve Worked In Medical & Healthcare Retail (Furniture, Appliances, Electronics, Consumables) Ecommerce & DTC Supply Chain & Logistics Technology & SaaS Education & Media Companies include Sears, Walmart, Canadian Tire, Tepperman’s Furniture, Trudell Medical, Mood, and others. How I Work I’m a structured thinker who blends technical depth with operational clarity. I use diagrams, tables, frameworks, and visual storytelling to help executives and teams understand complex systems quickly. My approach is simple: Build systems that serve people — not the other way around. Education & Teaching I teach post‑graduate courses in: Animation Media Technology Game Design Data Visualization I design dynamic curriculum that helps students understand and apply modern data concepts. Why Clients Hire Me Clear communication with executives and stakeholders Ability to connect business strategy to technical execution Deep experience across ERP/CRM, BI, and operational systems Strong documentation and governance discipline A calm, structured, analytical approach to complex problems A track record of building systems that scale