Hire the Best Customer Service Representatives in Southgate, MI

Hi! I’m an experienced Cold Caller and Virtual Assistant with a strong background in real estate, sales, and lead generation. Over the years, I’ve helped clients connect with motivated leads, qualify prospects, and book solid appointments that turn into deals. ✅ What I Do Best: Outbound cold calling (real estate, SaaS, insurance, home services, etc.) Qualifying leads by motivation, timeline, and property/market needs Appointment setting directly into CRMs/calendars Building and maintaining cash buyer lists for wholesalers Virtual assistant support (CRM updates, spreadsheets, follow-ups, skip tracing, admin tasks) 📊 I’m comfortable using tools like Mojo Dialer, CallTools, Google Voice, Podio, Salesforce, and spreadsheets, and I know how to keep detailed notes to make sure no lead slips through the cracks. I bring a confident and friendly phone presence, can handle objections professionally, and know how to build trust quickly. My focus is always on results generating qualified leads and booked calls so you can focus on closing deals. If you’re looking for someone reliable, organized, and skilled in cold calling and virtual support for real estate or other industries, I’d be happy to help!

US-based Cold Caller and Appointment Setter with 6+ years of hands-on experience driving lead generation, booking qualified appointments, and managing CRM systems for businesses across real estate, SaaS, e-commerce, and professional services. I specialize in outbound prospecting, objection handling, and relationship-driven communication that turns initial outreach into meaningful conversions. How I Can Support Your Business • Outbound cold calling and warm follow-ups • Appointment setting and calendar coordination • Lead qualification, nurturing, and pipeline tracking • CRM management (HubSpot, Zoho, Salesforce, Zendesk, GoHighLevel) • Email and live chat customer support • Data entry, list cleanup, and lead organization Key Achievements • Consistently booked 20+ qualified appointments per week for US-based real estate and service companies • Achieved a 35% conversion rate from cold outreach to confirmed meetings • Managed and organized prospect pipelines of 500+ contacts using advanced CRM tools • Improved client response time by 40%, boosting satisfaction and retention Industries Served Real estate, SaaS, e-commerce, telecommunications, healthcare, Solar energy, insurance, cleaning,hva and roofing multiple industries Tools & Platforms HubSpot, Salesforce, Zoho, Zendesk, GoHighLevel, Freshdesk, RingCentral, VICIdial, Trello, Slack, GSuite, Google Workspace, Microsoft Office Why Clients Work With Me • Professional, confident communication on every call • Reliable follow-ups and detailed reporting • Skilled at overcoming objections and building genuine trust • Focused on quality interactions that drive real results Let’s connect to discuss how I can help you increase conversions, strengthen client relationships, and grow your sales pipeline.