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Rating is 4.8 out of 5.
4.8/5
based on 351 client reviews
  • $75 hourly
    My expertise includes internal and external communications, including user manuals, guides, release notes, and API documentation. I'm passionate about user research, the psychology of UX writing, and creating professional product documentation for the end user. I have recent experience creating API reference docs, workflow articles, tutorials, how-to articles, FAQs, configuration guides, and much more! Other great reasons to book me 1. As the content manager of a small company, I managed the company's knowledge base through Zoho One CRM and provided ongoing tech tutorials and updates for users. Many of my articles were directly extracted from customer support tickets. 2. I have recent experience as an in-house technical writer for a software company. I created internal technical communications and API documentation. I also learned a ton about blockchain technology! 3. I hold a bachelor's degree and earned credits towards a master's degree. 4. I'm a native English speaker of American descent.
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    Jira
    Documentation
    GitLab
    Postman
    Markdown
    Slack
    Copy Editing
    Google Workspace
    Salesforce
    GitHub
    Atlassian Confluence
    HTML5
    Adobe InDesign
    Technical Writing
    Editing & Proofreading
  • $55 hourly
    Need in-depth, thought provoking content to establish your expertise in networking, SASE, SD-WAN, ZTNA, cloud technologies, generative AI, or digital transformation? Look no further. As an innovative and relentlessly curious writer, I bring a passion for storytelling to every piece I write. My experience includes cloud computing, artificial intelligence, software development, SaaS, data analytics, data privacy, cybersecurity, and much more. Whether you need high-level technical writing or engaging content for the layman, I can deliver on time and with precision. I've written security awareness columns for corporate employees, opinion pieces for CISOs and CIOs, website content for SaaS, and ghostwritten articles for top-tier publications like Forbes and CSO Online. 90% of my clients on Upwork stick with me long-term because of my commitment to quality, responsiveness, and meticulous attention to detail. If you're looking for cornerstone blogs that won't leave room for your readers to click the next link, ping me! If you're trying to establish thought leadership in the cloud computing and cybersecurity space, even better! Looking forward to learning about your business and content needs. Isra.
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    Case Studies
    VPN
    Copywriting
    Landing Page
    Product Description
    Blog Writing
    Article Writing
    Blog Content
  • $70 hourly
    • With 12+ Years of experience in the Technical and IT industry and 8+ years working as a Cloud Engineer in many organizations. Self-motivated and ready to face new challenges. Looking to be a part of a growing organization to help them leverage their IT infrastructure and share my below experience: - Extensive experience working on Cloud solutions using AWS, Azure, - Cloud solutions for some organizations on AWS and Azure Cloud - Working experience with automation tools including ( Jenkins, Ansible, Git, Github, Bitbucket, Azure DevOps, Terraform, etc..) - Creation of Technical documentation as per the customer requirement. Certifications: AWS Certified Solutions Architect – Professional Azure AZ-300 certified Terraform certified AWS Security Specialty AWS Solution Architect Associate certified PMP certified CISSP Certified CompTIA Network+ CompTIA A+ GCP Architect Professional Certified CompTIA PenTest +
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    Writing
    Technical Documentation
    Technical Documentation Management
    Visual Presentation Design
    Content Writing
    Website Content
    Cloud Migration
    High Availability and Disaster Recovery
    Technical Writing
    Social Media Content
    Terraform
    Business with 100-999 Employees
    Microservice
    Azure DevOps
  • $57 hourly
    Online content is powerful... As long as you know how to catch attention, keep people engaged, and use emotional hooks to persuade prospects. The problem is - most online content is, well, how to put this kindly... A bit boring. And it's getting worse as more and more bland AI content floods the web. You need content that hooks people. Only emotionally-driven human-written content can do that. Even in B2B marketing, engaging, compelling content works best. Content designed to catch attention and keep people interested in your offering. Every word needs to earn its place on the page. That's why I use a unique, tried and true storytelling method. People are hard-wired to enjoy stories and if you know what you're doing, you can use this to produce highly engaging content. My writing: → stands out → tells a story → informs and engages → is clear and engaging → generates more sales and leads. → uses emotional hooks to draw people in → is tailored towards the needs of your target market **************************************************************************************** ⚜ Feedback from a recent Upwork client ⚜ "Dan is an AMAZING content writer. He understands technology, which makes things easier for us when we have to create more technical content. He is very responsive and always keeps you posted on the status of the projects. I highly recommend everyone to work with Dan." **************************************************************************************** Any copy or content that I write: ✔is aimed squarely at your target market. I get to know the market inside out and understand their emotional triggers ✔includes story-telling elements to capture the imagination (I'm a published fiction author on the side) ✔ has a consistent tone of voice that appeals to your target audience ✔ communicates clear value propositions to your market To see examples of my work, you can head over to my blog on Medium where I write under the name Dan Martin. ***Content that NURTURES A SALE, rather than aggressively pushing one*** You want more for your business. High conversions. More leads. Exceptional value. Bigger growth. Whatever it is - there's a way to get it. How? Engaging content. Content that tells a story, as well as educates. Whitepapers to inform people with technical info, while subtly convincing them to try your solution. It all boils down to understanding your market, working out what they want to know, then delivering that in an informative and compelling way. ===================================================== ⚜ TESTIMONIALS FROM PREVIOUS UPWORK CLIENTS ⚜ "My experience with Dan was amazing. He's a great communicator with impeccable timeliness. Reviewing Dan's work was almost unnecessary as his attention to detail and quality were fantastic." "Great work...even on my most difficult assignment. Looking forward to working together in the future. Highly Recommended!" ===================================================== *** What do YOU NEED in a content writer? *** You need someone who takes these things seriously. Someone who wants to help your business grow. Someone dedicated to your success. Someone who can create an effective content strategy, as well as write in a way that engages and persuades. You know good content when you see it. It's that point when you realize that you've been reading for a few minutes, without a single thought like, "What's this guy on about?" or "Why would I care about that?" That's what I deliver. With a degree in Civil Engineering, a keen interest in coding, and qualified to write creative content, I'm an all-rounder who can help with all your content needs. *** MY SERVICES *** I specialise (specialize for any American readers!) in the following: ✏ Articles ✏ Blog post writing ✏ White papers ✏ Brochures, press releases, etc ✏ Social media posts - especially LinkedIn ✏ Advertising copy - e.g. Google Ads, Facebook Ads ✏ Technical Documentation writing ✏ Web copywriting ✏ B2B marketing ✏ B2C Funnels *** What to do NOW *** Let's discuss your project! To hire me or ask a question, just click the contact button near the top of the screen and I'll get back to you ASAP.
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    Landing Page
    Content Writing
    Advertising
    Sales Writing
    Sales Letter
    Online Writing
    Internet Marketing
    Technical Writing
    Copywriting
    Lead Generation
  • $40 hourly
    Looking for a copywriter or technical writer who will: ✔️ prioritize YOUR goals ✔️ go the extra mile to deliver the highest quality work ✔️ actually communicate with you ✔️ write engaging content that breaks through the noise of AI-generated nonsense Guess what? You've just hit the jackpot by landing here. I have been a professional content writer, editor, and copywriter for the last 12 years. Biggest achievements (so far): - Wrote emails, landing pages, YouTube scripts, and ad copy for Microsoft, Corel Corporation, ABB, and Orca Security. - Published blogs and articles under my own name for TechTarget, WordPress Go, and ButterCMS. - Designed a sales funnel that helped a UK based SAAS firm **name-redacted** go from 5 clients to 100+ in 2.5 years. My specialties include: ✅ Technical writing - Blogs on complicated technical topics for non-technical audiences, including artificial intelligence, LLMs, chatbots, website development, programming, React, headless CMSs, TypeScript, C/C++, Java, Node.js, cybersecurity, Big Data, cloud infrastructure, and the list goes on.. - Whitepapers - Longform articles written in an easy to understand manner - Documentation using popular tools like Swagger or from scratch - Easy to understand, compelling YouTube scripts for even the most complicated topics - Tutorials - ...and all sorts of technical content that makes sense even to an 8th grader! ✅ Copywriting and Content Writing - Technical copy for SAAS providers and IT businesses in general - Website content tailored according to your audience - Emails - Landing pages - Articles and blogs that are loved by both search engines and readers alike (SEO first) - Social media content for Facebook, Twitter, and LinkedIn - ... and all sorts of copy that engages, excites, and converts! If the above sounds like something you need, why don’t we talk?
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    Information Security
    API
    Sales Copy
    Ad Copy
    User Manual
    Technical Documentation
    Email Copywriting
    Creative Writing
    Artificial Intelligence
    Content Writing
    Sales Writing
    Blog Writing
    Copywriting
    Article Writing
    Technical Writing
  • $35 hourly
    I am a UK based Senior Consultant with Twenty years of experience, with hands on experience working for startups as well as Fortune 500 companies and FTSE 100 companies such as Oracle, GE Capital, Reuters Plc, Deutsche Telekom, Rexam, Ball Corporation, etc to name a few. I have freed up enough of my time to be able to offer my skills as a Consultant for hire. I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude. I currently am very successful in my career using skills honed over the years. But working on just my own stuff is not enough for me. I need to be involved in other things, in other places, facing new challenges, dealing with people. If you are looking for an experienced Project Manager, Business Analyst, Software Tester / QA, Technical Documentation Consultant, or a Workflow Consultant, please feel free to contact me. I do things right. Professionally. Properly. Always. I do not cut corners, and do not compromise on quality, accuracy, performance, usability or capability as I have done it all before. I give 100%. I may have other clients, I do have other projects, but yours, yours gets my undivided attention when I am on your clock. And even when I am off your clock, I still focus on and work on your needs. I put my name on things I do. On the projects I deliver, by putting my name on them, I stand by them. I focus on agile deliverable. Experience has shown that time is the enemy, that things change over time and that long, slow, structured delivery, traditional delivery, no longer works. Flexibility, agility, and working closely together, works well. So, if you have a need for a Consultant, just ping me, and I will most gladly help you to make your projects succeed!
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    Microsoft SharePoint Administration
    Microsoft SharePoint Designer
    Microsoft SharePoint Development
    Nintex
    Business Analysis
    Manual Testing
    Microsoft SharePoint
    Microsoft Office SharePoint Server
    Technical Writing
    Software
  • $34 hourly
    As a seasoned RFP specialist with a distinguished track record in the technology industry, I bring a wealth of experience garnered from esteemed companies like IBM, and PwC, and a portfolio of leading tech consulting firms. With a profound understanding of RFP/Bid management, I have successfully navigated the intricate landscapes of technology-related RFPs, RFIs, EoIs, and the broader spectrum of RFx processes. My career has been defined by an unwavering commitment to excellence in RFP creation, response strategy, and proposal development. I have not only honed my skills within corporate giants but have also extended my expertise to a global clientele through freelance engagements on platforms like Upwork. Key competencies and strengths: Strategic RFP/Bid Management: I excel in devising meticulous bid management strategies, ensuring that every response aligns with client goals and objectives while maintaining compliance with industry standards and requirements. RFP/RFB/RFI Expertise: My proficiency spans the entire range of RFx processes, from Request for Proposals (RFPs) to Request for Bids (RFBs) and Request for Information (RFIs). I have consistently delivered high-impact responses in these domains. Technology Domain Knowledge: With a background in technology consulting, I possess a deep understanding of the tech industry's nuances, trends, and best practices, making me adept at crafting tailored, industry-specific responses. Proposal Development: I am skilled in developing comprehensive, client-centric proposals that showcase technical acumen, innovation, and a keen understanding of client needs. Upwork Freelance Experience: My expertise extends to the freelance realm, where I have assisted numerous clients in optimizing their RFP processes, enhancing response quality, and securing valuable contracts. Client-Centric Approach: I pride myself on fostering collaborative partnerships with clients, aligning closely with their objectives to drive successful RFP outcomes. I am dedicated to delivering results-driven solutions in the technology space, leveraging my deep-rooted industry knowledge and refined RFP expertise. Whether you require a seasoned professional to manage complex RFP processes, craft compelling responses, or develop winning proposals, I am the trusted specialist to guide you through every facet of your RFx journey. Feel free to customize this profile summary to align with your specific goals and aspirations. Highlight your unique experiences and achievements to make it stand out in the competitive world of technology and RFP management.
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    Business Consulting
    RFP Writing
    Tender Document
    Bidding
    Tech & IT
    Requirement Analysis
    Software Documentation
    User Stories
    Proposal Writing
    Request for Proposal
    Activity Diagram
    Request for Quotation
    Microsoft Visio
    User Manual
    Technical Writing
  • $25 hourly
    An accomplished business/technical content developer with proven expertise in research & solution building on emerging technology, defining sales, marketing, branding strategies and establishing presales processes to ensure sustainable revenue growth. Engaging and assessing the customers’ pain points and recommending the technical solution that optimizes business value for both the client and the organization. Creating Roadmaps, presentations, new business strategies, business initiatives, sales campaigns. Comprehensive understanding in project management including project initiation, planning, designing, coding, knowledge management and project invoicing, project & Portfolio Management Managing Strategic Partnership/Vendor Program, B2B, B2C, Campaigns, Content Management, Negotiations and driving key strategic initiative. Services/Domains/Industries – Accounting, Healthcare, Web Application, BPO, ERP, CRM, SCM, BFSI, US Federal & State Govt. IT Sector, Energy & Utilities, Product Warranty, Testing, Mobility, IoT, Machine Learning, Enterprise Applications, eLearning, Data Analytics, Big Data, Reengineering & Data Migration, Infrastructure Maintenance & Safety, Backup & Disaster Recovery, Data Management, BI and Cloud Technologies. Apart from this, more than 8 years of experience in teaching/ coaching/mentoring masters students in different technological languages, administration, courses, cross-platform adoptability, data/information security, data management (data mining, analytics, science), Technologies – C, C++, Python, R, Oracle, VB, and others. Coming to my education, I am a double masters – completed my M.Tech Systems (Specialisation: Data Analytics) from Birla Institute of Technology & Sciences (BITS) and MCA from Osmania University.
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    Presentations
    Technical Documentation
    Content Development
    Instructional Design
    Business Proposal Writing
  • $50 hourly
    Experienced and detailed-oriented copy editor and writer who can ensure your content hits the mark and is grammatically correct. I have extensive experience in business, marketing, IT, education, and creative writing and a master’s degree in communication. Core Competencies: • Copy Editing • Copy Writing • Proofreading • Scientific and Technical Writing • Creative Writing • Business Writing • Online Education • On-Time Delivery • Detail-Oriented • Project Management • Marketing Communication • Leadership I have excellent project management skills with proven success editing and writing online content and websites, marketing communications, creative writing, technical and procedural documentation, and academic materials. After a successful career in writing, editing, marketing, and business development in the technology industry, I took a career hiatus to focus on raising my family. During that time, I continued my professional experience as a volunteer using my editing, writing, project management, and marketing skills.
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    Microsoft PowerPoint
    Microsoft Office
    Marketing Communications
    Creative Writing
    Proofreading
    Content Writing
    Copywriting
    Business Writing
    Google Docs
    Copy Editing
    Technical Writing
    Fact-Checking
  • $95 hourly
    Offering expert writing services, on a diverse array of technical and non-technical topics, in a wide range of possible formats and styles. From user guides to articles and API's, your documents can be crafted for any audience, from the highly technical to the technology-averse. Your project benefits from over 25 years of writing experience bolstered by a strong background in software development, technical project management, and application design. Positions held include directing documentation development, designing and developing video games, leading large software development teams, and managing enterprise software projects. That includes extensive hands-on programming, writing code in a number of computer languages. Topical expertise includes the following. Computers and Software Topics Manuals and User Guides, Programming Languages, Software Development Practices, Agile, Scrum, Hiring Software Developers, IoT AI and Machine Learning Topics Neural Networks, Natural Language Processing, Python, Amazon Alexa Development, Machine Learning Techniques Other Topics Post-modernism in politics, Obsessive Compulsive Disorder, Nuclear Weapons Types and Design, Contact Center Technology in the enterprise, IVR design and implementation, and Technology Trends Technology familiarity - Javascript, C/C++, Python, C#, PHP, HTML, SQL, Web Services, REST, JIRA, Confluence, MS Project, among others.
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    Business Analysis
    Notion
    MadCap Software
    Internet of Things
    Software Documentation
    White Paper
    Enterprise Software
    Quantum Computing
    User Guide Writing
    Technical Writing
    Content Writing
    API Documentation
    Python
    Machine Learning
  • $35 hourly
    I have over a decade of online copywriting experience, with specialized skill creating highly effective sales and SEO oriented copy, including keyword generation, semantic SEO copywriting, LSI, and synonyms, all deployed to maximize your visibility on search engines. I have leading expertise in: web copy, press releases, product descriptions, blogging, direct response sales letters, landing pages, articles, and email marketing. I will provide you with exceptional content, expertly tailored to your specific needs and in your distinctive brand voice. I'm always available until the job is 100% complete - I won't disappear when you have notes for changes.
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    White Paper Writing
    Legal Writing
    Description
    Online Writing
    Landing Page
    English
    Blog Writing
    Press Release
  • $47 hourly
    Are you looking for documents that help users succeed? Look no further. I specialize in crafting SaaS documentation grounded in technical writing principles. Six years a technical writer, I create, update, and edit documents, including knowledge base articles, user guides, manuals, and web content. Many of my Upwork projects turn into long-term engagements, a testament, I think, to the professional approach I bring to client work. A sample of client feedback: "Excellent help center content writer" "Rob is a fantastic asset for any product team when it comes to the creation and tidying of documentation. Looking forward to working with Rob again in the future." "Rob is great!! He helped me turn nearly 100 videos into written help center articles for a technical product. He's a fast learner and open to feedback. I'd happily work with Rob again." "Thank you Rob for this amazing piece of work. Your patience with us was immeasurable. Great work!" Here's how I can benefit your organization: Clear Communication: I write in plain English, ensuring your users can easily grasp complex tasks and ideas. Continuous Improvement: Whether it's keeping your knowledge base and manuals up-to-date with the latest features or building a comprehensive library from scratch, I'm dedicated to ensuring that your documentation evolves alongside the product. Versatile Services: From how-to articles for Shopify apps to SEO-friendly web content and everything in between, I offer a comprehensive range of technical writing and content writing services. Industry Insights: I've worked in a panoply of industries, including e-commerce, ChatGPT prompt engineering, AI-powered marcom, data visualization, warehouse management, and more. Proficient Tools: I use standard tools such as Intercom, Confluence, Zendesk, Jira, Markdown, GitLab, WordPress, Adobe InDesign, Camtasia, and Adobe Audition. Educational Background: A native English speaker from Canada with an M.Sc.Pl. and eMBA. Ready to take your documentation to the next level? Let's discuss your project on the Upwork board. Cheers!
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    Video Editing
    Screencasting Video
    Zendesk
    Explainer Video
    Intercom
    User Guide Writing
    SaaS
    Digital Marketing
    Atlassian Confluence
    Technical Writing
    Instruction Manual
    Editing & Proofreading
    Technical Documentation
    User Manual
    Technical Report
  • $75 hourly
    "Giving your great ideas impressive and persuasive wording and an inspiring voice, helping you get your message across to your target readers – that will be my contribution to your business development… Because it is not what we say, but rather how we say it what matters."-- Mariana K., Expert Content Marketer & SEO Strategist for more than 15 years, UK When you hire Mariana, you aren't just buying words: you're buying the ability to get your message across to your target readers straight to the point. You're buying a senior writer to give your great ideas impressive and persuasive wording and an inspiring voice. Mariana is best known for transforming marketing outcomes — and return on marketing investment. She marketed many startups that are fast-growing software companies based in the USA and helped launch other company websites. The results are satisfied clients who keep returning. For businesses looking to launch new products or simply improve marketing outcomes in measurable ways, Mariana is an ideal asset.
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    Technical Writing
    Content Writing
    Article
    Content Creation
    SEO Content
    Blog Content
    Blog Writing
    Writing
    Content Marketing Strategy
    Article Writing
    Content Strategy
    Copywriting
    SEO Keyword Research
    SEO Writing
  • $44 hourly
    I am an engineering professional with 34 years experience in Technical Publications, Integrated Logistic Support and System Safety. I am an excellent technical writer, highly experienced in the requirements of the UK, Noth American and European markets. Well practised in producing responses to Requests For Proposals (RFP's), Invitations To Tender (ITT), and Requests For Quotations (RFQ), as well as the project management of technical writing and equipment support.
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    Technical Editing
    Technical Writing
    English
    Specifications
    Description
    User Manual
    Instruction Manual
    Technical Documentation
  • $35 hourly
    Are you searching for a versatile and experienced Content Writer to elevate your brand's online presence? Look no further! I am a seasoned Content Writer with a passion for crafting compelling, informative, and engaging content that captivates readers, drives traffic, and boosts conversions. Whether you need blog posts, website content, marketing materials, or social media updates, I have the skills and creativity to deliver outstanding written content tailored to your specific needs. Key Skills: *Content Strategy: Proficient in developing content strategies that align with your brand's goals and target audience. *SEO Optimization: Expertise in crafting SEO-friendly content that ranks well in search engines and increases organic traffic. *Audience Engagement: Ability to write content that resonates with readers, encourages user engagement, and sparks conversations. *Research: Skilled at conducting thorough research on various topics to ensure accuracy and relevance. *Versatility: Capable of writing for a wide range of industries and niches, adapting my tone and style to fit your brand's voice. *Editing and Proofreading: Meticulous attention to detail to ensure error-free and high-quality content. *Deadline Management: Committed to meeting project deadlines and delivering content on time. Sample Content Types: Blog Posts and Articles Website Content and Landing Pages Social Media Posts and Updates Product Descriptions Marketing Emails and Newsletters Press Releases E-books and Whitepapers Topics I’ve written on include: * Telecommunications * Nutrition * Finance * Boating * Health * Real Estate * Textiles * Marketing Why Choose Me? * Content Excellence: I am dedicated to producing content that is informative, engaging, and tailored to your brand's unique needs. * Customized Solutions: I can adapt my writing style to match your brand's voice and effectively communicate your message. * SEO Expertise: I understand the importance of search engine optimization and can help your content rank higher in search results. * Timely Delivery: I prioritize meeting project deadlines and am committed to delivering high-quality content on time. * Education: I offer well-written, unique, plagiarism-free, quality content on the subject of your choice. Whether you need a one-time article or You provide the topic, and I can incorporate keywords to enhance SEO. We agree on a deadline, and I will deliver! Don’t see your expertise? I’m an information sponge and love the research process on new topics!
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    Voice Recording
    Case Studies
    Business Writing
    Course
    Blog Writing
    Nutrition
    Article Writing
    Process Documentation
    Content Writing
    SEO Writing
    Health & Wellness
    Content SEO
    Technical Writing
    Training Materials
    Microsoft Word
  • $55 hourly
    I have nearly thirty years’ experience in technical writing in a variety of fields including software, medical, pharmaceutical and consumer electronics. I enjoy making technical information easy to understand by non-technical people. I also have significant experience in graphic design, editing and proofreading and QA/user acceptance testing.
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    Document Formatting
    Developmental Editing
    UX Writing
    Line Editing
    User Acceptance Testing
    Proofreading
    Software QA
    Online Help
    Microsoft PowerPoint
    Technical Writing
    User Manual
    Adobe InDesign
    Microsoft Word
  • $110 hourly
    5-Star Reviews from clients: "Bob captured our tone really well within the case studies he developed for our team. He was easy to work with and we had great open and regular communication over the course of the engagement. Looking forward to engaging with Bob for future projects." "This was our first time working with Bob and we were truly impressed with his work. He was able to use the information that we supplied him to come up with a blog post that would appeal to both technical and general audiences. We would highly recommend him if you're looking for a writer that's able to achieve that balance." "Great understanding of content writing and SEO, thank you!" "Fantastic experience. Totally thrilled with the copy that he delivered. Will absolutely hire again and again" "Bob is wonderful, fully communicates understanding of the scope of work, agrees to timeline and voices any concerns. Always delivered. Will be using Bob in the future" "Robert is a rock star. Very timely, communicative and thorough. I would definitely recommend him." "Robert was exactly what we needed when we needed it. Very professional, helped us get a lot of high-quality content together in a short period of time.” I have generated hundreds of millions in revenue for clients through my sales funnel and marketing initiatives. I am a business-minded marketer and technical consultant. I pair my engineering and MBA education and professional experience to create and implement product, content, and sales strategies that propel organizations forward. Past clients include Microsoft, Google, Samsung, Databricks, VMware, Procore, Chegg, Corning, OMEGA Engineering, and more. I have extensive experience developing marketing and sales strategies for a wide range of industries—from pharmaceutical to cybersecurity—and enjoy helping organizations exceed revenue goals. My strengths: - Sales Funnels - Grant writing - Content Writing - Technical writing - Content Strategy - Taking technical products to market - Developing business plans - Creating pitch decks to present to investors - Building highly effective sales strategies - Supply chain management - Business and marketing consulting If you're looking for someone with extreme attention to detail and a commitment to excellence, I'm your guy.
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    Sales
    Technical Editing
    Business Consulting
    Business Analysis
    Social Media Copy
    Case Studies
    Content SEO
    Content Strategy
    Business Plan
    Engineering Design
    Business Proposal Writing
    Content Writing
    White Paper Writing
    Technical Writing
    Technical Case Study
    White Paper
  • $62 hourly
    Customers, support teams, marketing, and other business stakeholders all have different documentation needs. My goal is to help brand new users find their way, and internal teams stay on top of product updates and best practices. I care deeply about people’s experiences when interacting with both products and the companies that create them. We can’t make assumptions about what is intuitive to people, and I believe it’s key to support them as they are getting started, trying to do something new, or when things don’t make sense. Having spent over a decade developing materials for applications and software-as-a-service, I can provide understanding, clarity, and thoughtful user experience. My background in software product and project management provide an insider perspective on what businesses and customers are looking for and how development teams operate. These skills also help me stay organized and communicate with stakeholders. I have experience working with startups, nonprofits and enterprise organizations, and work well with teams of different backgrounds whether co-located or distributed globally. ____________ MY SERVICES ____________ • How-to articles and quick start guides for end-users and customer-side administrators • Knowledge base and help center development and maintenance • Internal documentation for account managers, customer service reps, and product teams • Release notes for business stakeholders and customers • Evaluation of existing resources and materials • Interface labeling to aid clear and consistent user experience • Style guides, templates, and defined term libraries for uniformity and polish • Expertise in Confluence, Jira, Zendesk, Snagit, Lucidchart, O365, Google Workspace, Markdown, HTML and more _________ OUR PARTNERSHIP __________ I like building long-term relationships with my clients. We can get comfortable working together and I can provide better support with gained product expertise and institutional knowledge. This can be for regular release-cycle updates, long-term projects, or as-needed smaller deliverables. To give you lots of flexibility to use my time as needed, responding to changing priorities in dynamic environments, I work by the hour with a set number of hours each week (rather than fixed price projects). I'll commit 10-20 hours to you, in turn asking you to provide me a minimum of 10 hours of work per week. I can accommodate hours to overlap with various time zones, with availability from 13:00–23:00 UTC. Please have a look at my Upwork portfolio to see documentation, articles, and training materials illustrating some of my experience, and let me know if you have any questions.
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    Online Help
    Zendesk
    Information Architecture
    User Guide Writing
    Markdown
    Knowledge Management
    User Experience
    Software Documentation
    Atlassian Confluence
    User Interface Design
    Release Notes
    Instruction Manual
    User Manual
    Technical Documentation
  • $39 hourly
    I'm SO excited you've found my profile! I am TREVOR CHARLES, a full stack B2B Digital Marketer with 15+ years of experience offering B2B Keyword Research and Content Planning, B2B Copywriting, B2B SEO Services and B2B guest posting and link building services. Meeting and helping new clients on Upwork, solving their marketing problems, and making that ROI happen are my specialties. I'm metrics-focused, skilled at what I do, and I know ALL the ins and outs of B2B digital and offline marketing. I Offer Full House B2B Digital Marketing Services Including: Industry & Competitive Analysis Keyword Research and Content Planning. B2B SEO Copywriting Website Analysis/Audit B2B Link Building Outreach ( High DA Back Links) On-page optimization SEO guest posting Technical SEO Online Reputation Management Pay Per Click (PPC) Keyword Analysis Running Google Ads Running Facebook Ads YouTube video promotion. Site Management Based on Upwork skills tests and reviews, I am among the TOP 10% out of more than 5,850,000 freelancers in my specialty. In other words, when you hire me, you are not just buying a digital marketer: you're amplifying your business ability to reach your target customers and convince them to take out their credit cards. I guarantee that my B2B Digital Marketing services will increase your sales. I prefer forging long term relationships, as evidenced by my high repeat client score, but I do bid on short term gigs if I find them fun and exciting. Some of the companies I have successfully worked with include SalesHive.com, Mephistours.com, Yahoo News! IBM, Small Business Advisor, Personal Finance Hub, Business 2 Community, Udemy, the Sweet Lemon Magazine and more. If you are looking for B2B Digital Marketing experts to rank your brand on the first page of Google, Generate Qualified Leads and to take your brand to the next level, I am your best bet. If your business needs more sales (and honestly, when does it not?) just send me a quick message right now. I promise I'll make it worth your time. Thanks for reading.
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    Public Relations
    Advertising
    Technical Writing
    Content Writing
    Off-Page SEO
    SEO Writing
    Media Pitch
    Search Engine Optimization
  • $70 hourly
    I am an American freelance programmer and tech writer. My writing is clear and easy-to-understand. Because I am a programmer, it is technically-accurate, since I understand what I am writing about. When you hire me, you get me. I do not farm out my work to others. My specialities are writing API documentation and programming tutorials. I know ML programming, Linux administration, and big data databases. I understand BERT and ChatGPT large language models. I have several published books on non-IT topics too. I have a BS in math and an MBA. I know Python, JavaScript, and Java. I know different machine learning frameworks. I know Spark and ElasticSearch. I speak English natively, French conversationally, and Spanish fluently. So let me help you. I work twice as hard as other freelancers on every project because quality is important to me. And doing quality work is how I get repeat business and new clients.
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    Node.js
    Tech & IT
    Article Writing
    API Documentation
    Linux System Administration
    Technical Documentation
    API
    Writing
    Technical Writing
    User Manual
    ChatGPT
    BERT
    Java
    Python
    Machine Learning
  • $50 hourly
    Hi there, welcome to my page! With my top-notch technical and educational content, I have helped tech, IT, and SaaS companies increase downloads incredibly and increase sales immensely year-over-year. My objective is to produce engaging, helpful, and easy-to-follow technical content for everyone. I love to use a mix of creativity and technical know-how to put myself in your customer's shoes, break complex topics into simple terms and help the readers understand them easily. I also produce content that can communicate well with technical individuals. So, if you're a tech brand in need of documentation, technical blogs, white papers, or any content for developers and CTOs, you're at the right place! I have 7 years of vast experience in technical writing, including roles as the content and documentation director for system monitoring and cybersecurity startups. My services include but are not limited to: - Articles & blogs for tech & med-tech industries (short-form, long-form, & SEO optimized) - User documentation that's precise, correct, and engaging (How-To guides, SaaS documentation, Installations) - Case studies and Whitepapers. - Interviewing SMEs & stakeholders for articles - Proofreading and editing of documents. I have worked as a content writer and editor with Exemplar Publishing Inc, and I also have lots of satisfied customers who keep coming back due to my top-notch quality work. My content is always 100% plagiarism-free. I check every of my content with more than two plagiarism tools. I always handle writing projects with keen attention, so you will notice no grammatical errors in every content I deliver. Let's get started. If you have any questions, pls don't hesitate to ask. Best regards, Victor James.
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    User Guide Writing
    Information Technology Strategy
    SEO Writing
    SaaS
    Tech & IT
    Article Writing
    Cybersecurity Tool
    Technical Writing
    Editing & Proofreading
    Software
    Technical Case Study
    User Manual
    Technical Documentation
    White Paper
    Website Content
  • $25 hourly
    I have Sixteen (16) years of experience in Instrumentation and Control Design, Engineering, and System Integration / Technical Training Lecturer / Project Consultant. My competencies include Detailed Project Engineering, Configuration, and Programming of PLC, HMI/SCADA, Calibration, Testing, Startup, and Commissioning. Certified Instrumentation and Control Technician by the Philippine Instrumentation and Control Society 9th Placer, Instrumentation, and Control Technician Certification Exam Certified Instrumentation and Control Engineer by the Philippine Instrumentation and Control Society 4th Placer, Instrumentation and Control Engineer Certification Exam I received a scholarship from the Department of Science and Technology (DOST) of the Philippines. I can work with minimum supervision with high-quality output.
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    SCADA
    User Manual
    Automation
    Project Proposal
    Instruction Manual
    PLC Programming
    Project Engineering
    Project Plans
    Technical Writing
    Budget Management
  • $75 hourly
    My name is Sharon. I'm a writer and editor with 25+ years’ experience creating and polishing content that helps grow your business, inform your customers, and improve business performance. So, what exactly does that mean? I use the written word to help your business operate smoothly and seamlessly; help your customers understand how your products and services work; and help your employees do their jobs with competence AND confidence. Here are some of the things I can write or edit for you: - Website content - Email copy - Product descriptions - Newsletter articles - Case studies - Blog posts - Long-form/how-to articles My background includes developing original content on health and wellness, consumer products, technology, business operations and professional development. My most recent engagements included strategizing, writing, and editing copy across a variety of platforms including websites, social media, email campaigns, video, intranet sites and print media. When I work with you, I approach your product, service, or process with the fresh eyes of a user combined with sharp, analytical thinking. As an editor, I can analyze your business objectives, audience to determine the voice and level of writing needed; prepare clear content briefs, and review copy to ensure writers deliver well-written, clean, sharp, and easy to understand information presented in your brand voice in style. I offer a strong ability to build brand and product knowledge, and am highly skilled in SEO optimization, persuasive writing, research, content strategy, editing, and time management. I welcome your questions and would enjoy an opportunity to discuss how I can contribute to your team’s success. Thank you for your attention and for this opportunity. I look forward to hearing from you soon.
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    Article Writing
    Ghostwriting
    Blog Writing
    User Manual
    Technical Writing
    Internal Communications
    Knowledge Management Solutions KMx
    English
    UX Writing
    Policy Writing
    Resume Writing
  • $65 hourly
    Hello! Thank you for taking the time to look at my profile. Contact me if you need to create helpful and searchable documentation for your applications, cloud services, or APIs. I am proficient with the following tools: Markdown, VuePress, Jira, Confluence, Postman, Swagger, ReadMe, Stoplight, Google Workspace, Microsoft Office, and others. Please look at the portfolio section below for examples of my work. I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    Technical Writing
    Writing
    Software Documentation
    Technical Translation
    Translation
  • $65 hourly
    Great technical writing makes your content user friendly and doesn't just inform readers - it spurs them to action. I think outside the box to ensure your technical message connects powerfully with readers - and gets them moving toward your goals. My expertise in environmental science and engineering: - Translating techspeak to reach any audience. For 25 years I've helped scientists and engineers communicate with other tech experts, managers, decision-makers, contractors, interest groups and just plain people. - Government regulations and their impacts. I'm grounded in the ins and outs of government regulations and policies at the local, state and federal levels - and how they affect other governments, businesses, and constituents. - Sustainable energy and development. I'm well-versed in the science and practice of sustainability, including alternative energy sources and technologies, resource conservation, and the impacts of consumption and rapidly developing technology on humans and the planet. I'm highly experienced in creating these kinds of technical content and copy: - project proposals, scopes of work/budgets, and charters - technical reports - white papers - decision documents - web content - blog and social media posts - contracts for implementing actions and providing services - policies and procedures I'm also a crack researcher. Need to know what it is, how it works, or how to get it done in the environmental or governmental arenas? I research incisively and present the results in concise, accessible formats customized for you. I also look out for insights and efficiencies to make your project or business work more effectively, efficiently, and most of all - compellingly. As one client put it "Lee Ann went above and beyond in her work. In researching...she flagged things for us that were fundamental to our company's success."
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    Copy Editing
    Error Detection
    Proofreading
    Creative Writing
    Article Writing
    White Paper Writing
    Content Writing
    Business Writing
    Environmental Science
    Technical Editing
    Report Writing
    Scientific Writing
    Policy Writing
    Technical Writing
    Blog Content
  • $30 hourly
    I am an experienced electrical engineer with a master's degree in engineering management. Over the course of my career, I have successfully delivered numerous technical writing projects. My expertise extends to collaborating with industry leaders such as Guru99, QAlead, 10Web, WSC Sports, Metricfire, DBvisualizer, and leading AI, Cloud, and QA organizations. As a technical writer, my job is to transform your technical explanations into high-quality articles or technical documentation that speak directly to your audience. Sectors of interest: - Electrical Engineering - Software Development - Software Testing and Quality Assurance (SQA) - Blockchain Technology - Decentralized Autonomous Organization (DAO) - Agile Project Management - Cloud Computing - DevOps - Big Data and Machine Learning - Artificial Intelligence (AI) - Cybersecurity - Business Process Modeling Notation (BPMN 2.0) - 3D Printing and Manufacturing Deliverables: - Technical Blogs - Technical Documentation - API Documentation - User Documentation - Software Requirement Specification (SRS) - User Manual - Service Manual - Product Manual - Tehnical Diagrams and Illustrations - Case study Platforms & Tools - Google Docs - Microsoft Word - Notion - Readme - Gitbook - WordPress - Read the docs - Markdown SEO Tools: - SemRush - Mozpro - Ahref
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    Business Modeling
    Blockchain
    Ghostwriting
    Blog Writing
    Software QA
    Technical Writing
    Academic Writing
    Copywriting
    User Manual
    Visual Presentation Design
    Instruction Manual
    Editing & Proofreading
    Content Writing
    Technical Documentation
    Electrical Engineering
  • $25 hourly
    I am an experienced Periodontist and Implantologist with deep research expertise. I am also an avid blogger. I write whitepapers (including case reports and literature reviews), blogs, and research papers on medical, dental, pharma, and health-related topics. I have ghostwritten systematic reviews on several topics in dentistry which are accepted by reputed PUBMED-indexed journals. My own research papers have been published in PUBMED-indexed journals such as Implant Dentistry, Archives of Oral Biology, and the Journal of the Indian Society of Periodontology.
    vsuc_fltilesrefresh_TrophyIcon Descriptions
    Academic Writing
    Research Papers
    Medical Device
    Website Copywriting
    Scientific Literature Review
    Secondary Research
    Dental Technology
    Article Writing
    Copywriting
    Content Writing
    English
    Scientific Writing
    Blog Content
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