Hire the Best Email Handlers
in Brazil

I live in Sorocaba, SP, Brazil, and I am an experienced freelancer working through Upwork since 2019. Here are some of my previous roles that you might find interesting: At Delta Freight Systems (10/14/2016 - 04/26/2019) as a truck dispatcher, I handled the logistical needs of owner-operators, finding, dispatching, tracking loads, and communicating updates to brokers. My responsibilities also included monitoring log books and ensuring compliance. At Sitel SBA (Srbija) (01/06/2020 - 01/12/2021), I worked on the Fiverr campaign, reviewing flagged user conversations and other reports from CS and senior management, taking necessary actions such as blocking accounts or issuing warnings for inappropriate behavior or violations of TOS or third-party TOS. Through Upwork, I also worked as a Facebook comment handler and email CS, assisting customers with orders, providing tracking numbers, checking order statuses, and engaging in friendly chats to support purchasing decisions. In the cruise line industry, I have held various positions: Carnival Cruise Lines (13/01/2012 - 14/02/2015) as Floor Supervisor: Managed a team of housekeeping stewards, ensuring high standards of cleanliness and guest satisfaction. I handled training, monitoring, evaluations, and guest interactions. Norwegian Cruise Lines (21/11/2015 - 20/05/2016) as Head Steward: Supervised a larger team, focusing on cleaning, safety, monthly evaluations, and preparing reports for senior management.

✅ 𝗔𝗜 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 — 𝗜 𝗯𝘂𝗶𝗹𝗱, 𝗳𝗶𝘅 𝗮𝗻𝗱 𝗿𝗲𝘀𝗰𝘂𝗲 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻𝘀 🤖 𝟯𝟬+ 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻𝘀 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 ⚡ 𝟮𝟰–𝟰𝟴𝗵 𝗧𝘂𝗿𝗻𝗮𝗿𝗼𝘂𝗻𝗱 I'm Thamer, an AI automation specialist. Whether your Make scenario broke overnight, your n8n workflow stopped working, your Zapier integration is throwing webhook errors, or you need a GoHighLevel CRM and an AI agent built from zero — I diagnose fast, build clean, and deliver systems that keep running after I'm gone. I work in three modes, and clients usually start in one and stay for the others: 🔧 𝗙𝗜𝗫 — 𝗕𝗿𝗼𝗸𝗲𝗻 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗥𝗲𝘀𝗰𝘂𝗲 (𝟮𝟰–𝟰𝟴𝗵) Most "broken automations" aren't tool problems — they're systems problems. I fix Make scenarios, debug n8n workflows and repair Zapier zaps the same day where possible, then make them fail-proof: ▸ Broken triggers, filters, routers and silent webhook failures found and fixed ▸ Failed API integrations and tools that won't connect — reconnected and synced ▸ Error handling, retries and logging added so it never breaks silently again ▸ Loom walkthrough of what was wrong and what I changed ⚙️ 𝗕𝗨𝗜𝗟𝗗 — 𝗖𝗥𝗠 & 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗦𝗲𝘁𝘂𝗽 Complete GoHighLevel setups and CRM automation that turn scattered tools into one system that talks to itself: ▸ GHL pipelines, calendars, booking rules, lead capture forms and funnels ▸ SMS and email follow-up sequences that nurture every lead automatically ▸ HubSpot, Pipedrive, Airtable and Google Sheets automation ▸ Stripe, Slack and WhatsApp connected through webhooks and REST APIs 🤖 𝗔𝗜 — 𝗔𝗴𝗲𝗻𝘁𝘀, 𝗖𝗵𝗮𝘁𝗯𝗼𝘁𝘀 & 𝗟𝗟𝗠 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 AI agents and chatbot development powered by the Claude API and OpenAI — connected into your CRM so the AI doesn't just chat, it acts: ▸ Customer support bots and lead qualification assistants ▸ RAG chatbots trained on your documents and knowledge base ▸ AI workflows inside n8n and Make that classify, summarize, write and route ▸ Pipeline updates, appointment booking and follow-ups triggered by the AI ▸ Custom Python when no-code hits its ceiling 𝗖𝗟𝗜𝗘𝗡𝗧 𝗧𝗘𝗦𝗧𝗜𝗠𝗢𝗡𝗜𝗔𝗟 "Thamer isn’t just a builder, he’s a strategist. We came to him with some initial idea and left with a structured, deeply thought-out set of assets that aligned with our business goals. His insight into how different tools and processes interact in GHL was invaluable. He designed and personalized our marketing assets that improved conversion. If you want a strategic partner and flawless executor, Thamer's your guy!" 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗖𝗛𝗢𝗢𝗦𝗘 𝗠𝗘 #1 AI-powered automation — workflows that reason, not just if-this-then-that rules #2 Speed — fixes in 24–48h, builds with clear milestones and daily updates #3 Reliable engineering — error handling, documentation and clean handoff every time #4 I answer fast (usually within the hour) and explain everything in plain language 𝗛𝗢𝗪 𝗧𝗢 𝗦𝗧𝗔𝗥𝗧 Send me a message with your current tools and what's broken or what you want automated — even if it's messy. I'll reply with what's possible, what you actually need, and a clear quote. If it's a fix, I'll often diagnose the likely cause before you even hire me. Let's build automation that runs without you.