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based on 540 client reviews
  • $40 hourly
    You'll get a clear, concise, and user-friendly documentation for your software product when you work with me. I write user guides, knowledge base articles, technical manuals, API documentation, "how to" articles, and other similar documentation. TOOLS / PLATFORMS USED: KB Hosting Platforms: Intercom, HelpScout, Product Fruits Productivity Apps: Confluence Jira, Trello, Notion, Monday.com Others: Google Workspace | Microsoft Office Programs | Prezi | Photoshop | Canva | Filmora | Mailchimp | WordPress | Slack | Azure | Dynamics 365 | Figma
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    User Manual
    Software Documentation
    Software
    How To
    API Documentation
    Article
    White Paper
    Technical Manual
    Technical Documentation
    Technical Writing
    Google Workspace
    Writing
  • $30 hourly
    A Senior Technical Writer with over 10 years of international experience. Specializes in Software Documentation, User Manual, Online Help Systems, Knowledge Base, Mark Down Documentation, and Help Centers. - Proficient in Microsoft Office applications, Help & Manual 7 and Adobe Photoshop, Google Docs, Google Sheets and other documentation apps. - Expert in Knowledge Base/Help Center Management using Freshdesk, Zendesk, Notion, Intercom, HelpScout, GitBook, and WordPress.
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    Notion
    Software Documentation
    Technical Documentation Management
    Online Help
    User Guide Writing
    Zendesk
    Email Support
    Freshdesk
    Intercom
    User Manual
    Technical Documentation
    Procedure Development
    Technical Writing
    Instruction Manual
  • $45 hourly
    Documentation adds value and helps to create a professional brand your business. I specialize in software documentation, from user guides to API references, from how-to manuals to requirements documents. My approach is to find better ways of presenting documentation that is more useful, usable and relevant to users, like quick-start guides, and illustrative systems and business diagrams, clearly and concisely. With a Journalism degree and IT background, YellowBooks is able to work efficiently independently, and describe complex ideas and processes simply and logically, leaving you to get on with the business of running your company. Technology articles, editing and proofreading keep me up to date with the latest trends, and hone my skills and knowledge. After 10 years of technical writing, my range of skills and interests has grown, and my ability to understand new concepts and the workings of new applications has been proven.
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    Documentation
    Content Creation
    Content Writing
    Article Writing
    Blog Writing
    Software Documentation
    User Guide Writing
    English
    Technical Writing
    Editing & Proofreading
    API Documentation
    User Manual
    Blog Content
    Instruction Manual
  • $95 hourly
    I am a process analyst and project manager who specializes in navigating technical complexities and aligning them with strategic objectives as it relates to identifying and addressing process gaps and implementing documentation solutions. My expertise is in assisting organizations within both private and public sectors in the development, execution, and implementation of operational, user friendly, and educational documentation and training material, including implementing and building appropriate delivery and management systems and tools. My certifications include several FEMA ICS Emergency Management CEUs, and I am currently in pursuit of my PMP and PMO. Most recently, projects have included: • SharePoint Training System Build Out for Ottobock Global, one of the world’s largest prosthetic companies. • Assistance with QA for the Santa Cruz EOP Development. • Assistance with the 2022 & 2023 LA DSCA Series. • Development of Multiple Operational Manuals for Construction, Medical, Finance, and Non-Profit organizations. • Build out of NIST CSF Policy and Procedural Manuals within the Cybersecurity space. • Development of AI Application Manuals for integration into National Organizations. My passion is helping organizations bring their operations into current times, and to assist in ensuring that the right policies, procedures, tools, and documentation are in place for longevity.
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    Business Process Reengineering
    Business Process Modeling
    Process Engineering
    Procedure Development
    Process Development
    Process Improvement
    Technical Writing
    SEO Writing
    Writing
    Email Copywriting
    Procedure Manual
    Content Writing
    Copywriting
    Microsoft Excel
  • $60 hourly
    With most SaaS products following a subscription model, customer churn is the biggest threat to a successful business. Clear, concise, and user-friendly documentation can make the difference between a customer who is frustrated and unsubscribes from your product or a customer who feels they understand your product and can't imagine using another. The best product in the world won't sell if no one understands how to use it. My specialization is in creating approachable, clean, and visual-heavy end-user documentation for SaaS products. Whether you need a couple of new features documented in an already existing style, or you're looking to have someone build your help center and documentation from the ground up, I have the experience to help. My professional experience in IT has made me familiar with and adaptable to all kinds of different software. I have a proven ability to quickly learn and synthesize software systems into an easy-to-understand format for new users. Any project always starts with extensive research and collaboration to ensure the material is complete and accurate at the end of a contract. I look forward to speaking to you about your SaaS product and documentation needs! Writing Specialties: • User Guides for SaaS • Structuring Help Desks and Knowledge Bases • Help Desk Articles • Knowledge Base Articles • How-To Articles • FAQs • Tutorials
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    Online Help
    Help Desk Software
    User Guide Writing
    Copywriting
    User Manual
    Tutorial
    Editing & Proofreading
    Help System
    Technical Documentation
    Technical Writing
    Instruction Manual
  • $48 hourly
    Experienced writer, documentation specialist and translator. Skills include: Blogging - for SEO, inbound marketing Content and copywriting - technical guides, lesson write-ups, web copy, knowledge bases Editing and Proofing - webcopy, manuals, books, Amazon product descriptions UX Writing - microcopy, voice and tone guidelines Translation - Spanish/English Website design - Wix websites with focus on content and UX
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    Editing & Proofreading
    Castilian Spanish
    Blog Writing
    Content Writing
    Website Copywriting
    Content Editing
    Web Design
    Technical Writing
    User Manual
    UX Writing
    Tutorial
  • $25 hourly
    ★ Are you looking for a guy who is capable of building a successful Shopify store that coverts well? ⤑ I’m here to offer my 5 years skill in ecommerce through Shopify from building the site, integration with apps, marketing and optimizing for conversion. You know, there’s one thing that’s common among all online stores owners? Traffic can be bought, it's not the issue - getting them to convert is, and keeping up your customer retention is their biggest challenge. No matter if they have beautiful site designs or are full of shiny features, it doesn't mean it's converting. It all boils down to these top 3 things: product, market, offer. If you missed to developed these things, sooner or later your store will die out. I know that you want your ecommerce store to be successful! And I’m here to help you. So here are my superpowers: ⤑ Build high conversions Shopify stores ⤑ Develop and create Great product copies and description ⤑ Optimize your funnel to maximum conversion ⤑ Shopify Theme Customizations and Apps Integration ⤑ Facebook Ads and Google Ads ⤑ Produce high converting Image and Video Creatives Oh, and here’s what working with me means: ☞ Clear step by step action plans ☞ All the ecommerce service that I provide is based on my 5 year knowledge in developing clients ecommerce business in different platforms. ☞ The system and workflow that I follow is been polished for years. That means I can work straight to what you need in your business and have a clear plan of actions on working with them. ☞ Every single client I work with, no matter the size of the store is, I make sure that I deliver the best possible results I can produce. ☞ I am all ears. Whatever you need, I am flexible and adaptable. If you find any issues, I’ll be there to fix them as fast as I can. In other words, I’ll take care of your business as if it's my own! If you are still thinking - have a look at my Portfolio and Client feedbacks. Let my work speak for me! Shall we begin? REVIEWS ⭐︎⭐︎⭐︎⭐︎⭐︎ “Richie is a complete professional. He really has a deep knowledge of Zendesk and has a broad knowledge of customer service. I am very lucky that I met him and I plan on doing some additional follow up work with him. Highly recommended!” — Client “We received a highly customized Zendesk and training on its use. Very happy with the quality of service Richie provided. We will use him to support any future technical implementation of our Zendesk. Richie bought us much Zen.” — TwoHandsOne “Great elancer, fast and accurate. Recommended!” — Client
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    End User Technical Support
    Incident Management
    Facebook Ads Manager
    Software
    Instruction Manual
    Technical Writing
    Helpdesk
    Virtualization
    Freshdesk
    Zendesk
  • $38 hourly
    An excellent technical writer, online researcher, and electronics and computer engineer. Over 20 years experience in ICT systems administration and support, server installations, wired and wireless networking, internet technologies, remote assistance, website design. data analysis, IoT, Robotics, Artificial Intelligence, and more. Experienced in electrical and electronics installations, control, testing, maintenance, and repairs.
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    Content Writing
    Technical Analysis
    Article Writing
    Technical Writing
    English
    Engineering & Architecture
    Website Content
    Technical Documentation
    Energy
    Editing & Proofreading
    Blog Content
    Fact-Checking
  • $25 hourly
    Hello! I'm a dedicated software technical writer with a solid track record of creating diverse documentation for a variety of fields, including accounting software, manufacturing execution software, enterprise sales processing software and mobile apps. My expertise encompasses crafting: - User guides - Instruction manuals. - FAQs - Standard Operating Procedures. - Software Requirements Specifications. - Business Requirement Documents. - Use Cases, User Stories and User Epics. My experience extends beyond writing. I have hands-on experience in software QA and manual testing, ensuring the practicality and accuracy of documentation. This background also enriches my ability to develop documentation that truly aligns with the software's functionality. I aim to optimize our collaborative journey by leveraging the technologies that I have picked along my professional journey such as MadCap Flare, MadCap Central, Microsoft 365, SharePoint, Salesforce, Zendesk, Azure DevOps, Jira, Microsoft Teams, and Slack. My approach prioritizes understanding the user's perspective to deliver documentation that drives customer success. In addition to my technical writing skills, I prioritize client satisfaction and maintain a high level of confidentiality, ethics, integrity, and respect in all my work. Please reach out to explore how I can contribute to your project's success. Your journey matters, and I'm here to support it.
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    Salesforce
    Microsoft SharePoint
    MadCap Software
    User Experience
    Zendesk
    User Technical Training
    Software Documentation
    Technical Documentation Management
    Software QA
    User Guide Writing
    Software Testing
    Technical Writing
    User Manual
    Technical Documentation
  • $20 hourly
    For 4 years, I’ve specialized in helping startups create user documentation for product-led growth. I can help with: # Building, structuring or branding a knowledge base(s) that is integrated with the rest of your user experience # Producing 10s of support articles and high-quality tutorial videos even in multiple languages # Product Marketing Blogs | Community forums | Email newsletters | Customer Support Infrastructure/Plan I am seasoned at analyzing, planning, and creating content that makes it easy for users to master the full potential of your product. All while working closely with various members of your team, as needed.
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    Copywriting
    Technical Writing
    Tutorial
    Instructional Design
    User Manual
    Tech & IT
    Customer Onboarding
    Customer Experience
    Customer Engagement
    Customer Service
    Documentation
    Technical Documentation
  • $15 hourly
    Hey there! Did you check my portfolio? Explore my profile and learn how I can help you with your documentation system. Let me do the following: ⚡Make your documentation easier to understand. ⚡Transform your Youtube tutorials into written instructions. ⚡Turn your Loom SOP videos into easy-to-understand written manuals. ⚡Take screenshots from videos to elaborate the instruction further. ⚡ Organize SOPs with Google Docs, Microsoft Word, ClickUp, and Notion. so, Trainual ⚡ Uses Lucid Chart for process flow diagrams. ⚡ Perform web research for standard operating procedures. ⚡Create knowledgebase articles for your business with inclusions of GIFs. I use the following software tools: Agile Oracle Product Lifecycle Management ClickUp Notion. so Slack Dropbox Loom Screen Recording Zoom. Google Docs MS Word GSuite REsimpli Lucid Chart Trainual Greenshot LastPass Grammarly Miro Waybook Asana SystemHUB Zight (formerly CloudApp) Help Scout ChatGPT Talk to you soon, Micheline
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    ClickUp
    Research Methods
    Process Documentation
    Proofreading
    Notion
    User Guide Writing
    ISO 9001
    Virtual Assistance
    How To
    Procedure Manual
    Instruction Manual
    User Manual
    Procedure Development
    Technical Writing
  • $25 hourly
    I have over 15 years of experience leading and authoring technical documentation and instructional content efforts for the following domains - Cyber security, Network management, Identity management, Content Delivery, and IT certifications (CompTIA, Microsoft, and Cisco). My other interests are developing e-learning content and assessment items and consulting for LMSes and AMSes. Latest Help Center (ghostwritten) - interviewer.ai/help-center/ Portfolio page - sites.google.com/view/ashokp/portfolio. Skills and tools – Teamwork, Collaboration, Critical thinking, Decision making, Problem-solving, Research – Familiarity with single-sourcing tools, Topic-based documentation, Understanding the audience, Creating Documentation plans, Planning Visual communication, and Defining Information architecture. – SDLC, Agile, DITA, Markdown, Wiki, ADDIE, ILT, CBT, SCORM, Network management, Network security, Information security, CDN, Cloud services, etc. – Madcap Flare, Arbortext, RoboHelp, Helpscout, ZenDesk, MkDocs, Snagit, Articulate, Captivate, Grammarly, SharePoint, Confluence, Jira, Web design tools
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    Help Scout
    Intercom
    Instructional Design
    Product Documentation
    Software Documentation
    SaaS
    Knowledge Management
    User Guide Writing
    Information Architecture
    Software
    English
    Release Notes
    How To
    Technical Documentation
  • $60 hourly
    Technology is my passion! I have had many roles within the technology field since I received my Computer Science degree in 2007. My experience includes 15 years of Project Management, 9 years of Quality Assurance (includes management), and 14 years of System Analysis. I love working with companies all around the world and helping to increase project efficiency by having great communication and organization skills while utilizing a lean mentality.
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    Project Scheduling
    Project Management
    Technical Writing
    Business Analysis
    QA Management
    Software QA
  • $80 hourly
    Hi! I am a technical writer and project manager with more than 10 years of experience working for one of the Fortune 500 companies: Hewlett-Packard Enterprise. I love to write in an accessible style, to break down difficult subjects and make them fresh, relevant, and engaging. My diverse background has allowed me to write engaging content on a variety of subjects including Docker, Kubernetes, DevOps, Microservices, blockchain, cryptocurrencies, and IT monitoring, . Once I take on a project I commit to it fully. Whatever format you require for your content, I will bring it to life - ahead of your deadline. Here are a few testimonials from some of my clients for you to consider: “It was a pleasure working with, Andrei. He was quick to respond to messages and delivered as expected. He has a great eye for detail” "We have just finished checking your article and the Engineers were delighted with your writing. They were commenting on your high knowledge about the topic and which could be the next topic to repeat such a great performance. Congratulations! " “Thanks so much for the article. I have just one thing to say: so good you are! This article was fantastic. Amazing job! The examples and the links were very well connected with the text. And, even my English is not good enough, I understood the meaning of the text without effort. I am so happy with the result.” "I liked that you gave advice about which tool to choose depending on the needs. It gives a strong personality to the article. Congratulations on that idea." "Andrei has done a great job with his blogs. He always meets deadlines and his material is fresh, current & interesting to read. I would highly recommend him & I plan to use him again in the future." "Work efficiently! He is great" "Did a great job and met the deadline given. I will work together again" "Completed quickly and to a high quality. Will definitely work with Andrei again!" "The Engineers replied to me with the results of your article. Everybody (me too) is happy with your performance. You are creating amazing articles."
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    PaaS
    Technical Documentation
    API Documentation
    Artificial Intelligence
    Blockchain
    Containerization
    Markdown
    DevOps
    AWS Lambda
    Docker
    SaaS
    Bitcoin
    Kubernetes
    Software
    Cryptocurrency
    OpenAPI
    Swagger
    Technical Writing
  • $40 hourly
    Documentation adds value and helps to create professional branding for your business. Your idea, product, software application, or service might be the best option available for your customers; however, it will sail through the competition only if you communicate the technical aspects in a simple and user-understandable language. I specialize in transforming your technical language into clear, concise information that connects your audience with your product. Examples of content I specialize in include software documentation, copywriting, article writing, user guides, API guides and references, how-to manuals, Standard Operating Procedures, CyberSecurity reports, and Software Requirements documents. ✅ According to Upwork, I'm a Top-Rated Plus Freelancer, putting me in the top 1% of Technical Writing, Copywriting, and Software Development quality on this platform. ✅ Having been a Technical Writer, general IT Consultant, and copywriter for 5+ years, I serve as a bridge between Technology and its users by providing quality technical content. Examples of previous clients include Alchemy, Transifex, Adobe, IBM, Paystack, Hashnode, BoostLabs, 84codes, and many more. I have created User Manuals, Online Help, SDK/ API guides, Developer Quickstarts, Copies for Railz, SideDrawer, LiveStream Inc, Alchemy's API Integrations, and Cloud Amqp. ✅ My areas of best fit include technical documentation, user guides, FAQs, software documentation, API guides, instructional manuals, whitepapers, tutorials, and case studies. ✅ Cloud technologies - From private clouds, hybrid clouds, public clouds, and multi-clouds to cloud computing services, including Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), and Platforms-as-a-Service (PaaS) ✅ Software Engineer specializing in SQL, JavaScript, Python, React, HTML, CSS, MongoDB, and Sofware Architecture. ✅ Blockchain and cryptocurrency content creation - from white papers to blog posts and ICO documentation ✅ I'm also competent in full-stack web development, software architecture, database design, maintenance, deployment, and software life cycle. Get in touch, and let’s discuss your project.
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    Markdown
    Content Writing
    Software Documentation
    Blog Writing
    User Guide Writing
    Copywriting
    OpenAPI
    Technical Documentation
    API Documentation
    Technical Case Study
    Information Technology
    Technical Writing
    Technical Report
  • $21 hourly
    Thank you for visiting my profile. With 15 years of experience in technical writing and as one of the top technical writers at Elance and Upwork, I have had the great exposure and experience of writing user guides, online help, training manuals, process guides, installation guides, help guides, white papers and video tutorials for various technical platforms, software, applications, dashboards and domains. Training Video tutorials will have Alexa voiceover. I promise to provide you the best work. Ask me for samples and quote. I have 2 post graduate degrees in Computer Science and Business Management along with Brainbench and CompTIA certifications. I also have AWS Certification for Solution Architect Associate. Having written over 500 user manuals, I have raised to top 10 on Elance. I have the expertise of working with several help authoring and knowledgebase tools like MS Word, Adobe Robohelp, Madcap Flare, Wiki, Docbook, Bitbucket, Github, Slack, Trello, Project Insight, ProfProfs, Zendesk, Confluence Wiki, Media Wiki, PHPKB, Uservoice, FreshDesk, HelpJuice, WordPress, Intercom, HelpnDoc, Wiki, WordPress, Help & Manual, ScreenSteps, Dr. Explain, SmartHelp, Help Console, WebWorks, HelpSmith and Sandcastle. I specialize in providing services of documentation - Online Help, Web Help, User Manuals, ebooks, blogs, User Guide, Audio & Video Transcriptions, Getting Started Manual, Installation Guide, Admin Guide, PowerPoint Presentation, White Paper, FAQ, Training Manual, Trainer's Guide, Test Documents, Release Notes, Tech Reports, API Guides, Test Templates, Test Specifications, and Software Specification documents. If you want best work at best price, contact me now.
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    Medical Device User Manual
    Atlassian Confluence
    WordPress
    Zendesk
    User Guide Writing
    User Acceptance Testing
    Video Production
    Microsoft PowerPoint
    MadCap Software
    Online Help
    Technical Writing
    Instruction Manual
    User Manual
    Technical Documentation
    RoboHelp
  • $50 hourly
    Expert Technical Writer | Copywriter | Content Writing Specialist. I am a native English speaker and can help you drive business success using this. I'm the man to contact if you're looking at generating traffic for your website through SEO writing or through engaging blog articles. My specialty is breaking down complex technical concepts into simple, easy-to-read, and engaging content. Whether it's in creating help documentation for your users or content for your blogs, I can help you ensure that your users fully understand the benefits of your tech platform or solution. In recent times, I have successfully delivered on B2B and Tech Writing projects. So whether you're interested in writing about Penetration Testing, Virtualization, Web Host Managers (WHM), VPNs, Ransomware attacks, or how to improve business processes, I can help you produce brilliant and engaging content. The following are some of the recent topics and industries I have recently covered: - Cyber Threat Intelligence - Authentication - VPN Comparisons - WannaCry Ransomware - Linux OS Versions - Security Automation tools - Security Orchestration - Web Hosting Tutorials - Cloud Security - IoT and Bots - SaaS - ... and so much more I also have experience designing WordPress blogs and websites, which has gone hand in hand with my writing expertise, especially in terms of SEO-related articles and blog management over the past few years. Furthermore, I'm currently studying software engineering and have a fair understanding of how the software works. I'm proficient with the following; - Linux Commands - Scripting - Shell Navigation - Shell Permissions - Git Versioning - Git Hub - Setting up Virtual Machines - Basic C Programming - Basic Python Programming It'd be great to chat more about your project if you're still reading this. Hit the Hire button!
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    Copywriting
    GitHub
    Git
    Unix Shell
    Product Page
    Scripting
    Article Writing
    Case Studies
    WordPress
    Technical Case Study
    Writing
    Technical Writing
    Intercom
    HubSpot
    Yoast SEO
  • $35 hourly
    "𝐒𝐞𝐞𝐤𝐢𝐧𝐠 𝐅𝐥𝐮𝐟𝐟-𝐅𝐢𝐥𝐥𝐞𝐝, 𝐁𝐮𝐝𝐠𝐞𝐭 𝐀𝐈 𝐖𝐫𝐢𝐭𝐢𝐧𝐠? 𝐖𝐫𝐨𝐧𝐠 𝐏𝐥𝐚𝐜𝐞. 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐖𝐫𝐢𝐭𝐢𝐧𝐠 𝐁𝐞𝐠𝐢𝐧𝐬 𝐇𝐞𝐫𝐞 - 𝐈𝐧𝐯𝐞𝐬𝐭 𝐢𝐧 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐧𝐨𝐭 𝐟𝐥𝐮𝐟𝐟." ✌ 𝐌𝐲 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐁𝐫𝐚𝐧𝐝𝐬: 💼 ✓ 𝐌𝐚𝐜𝐡𝐢𝐧𝐢𝐧𝐠 & 𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐢𝐧𝐠: RapidDirect, Go4 Mould, Xometry Eu, DEK, MorphoMFG, Caster Concepts, etc. ✓ 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐚𝐥 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: FANUC, Rexroth Indramat, Mitsubishi Electric, ABB, Siemens, Kollmorgen, etc. ✓ 𝐂𝐥𝐨𝐭𝐡𝐢𝐧𝐠 𝐚𝐧𝐝 𝐒𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐢𝐥𝐢𝐭𝐲: NOVA paper bag-making machines, GangXuan: Eco-friendly tableware, YGM reflective clothing, USee clothing, etc. ✓ 𝐌𝐢𝐬𝐜𝐞𝐥𝐥𝐚𝐧𝐞𝐨𝐮𝐬: YC Mould, SOS Staff, Ezill, MondStar, George Stone Company, etc. 𝐀𝐛𝐨𝐮𝐭 𝐌𝐞: ✨ I am a professional Technical Writer and an Engineer with +5 years of industry experience in manufacturing and machining. I have 4 years of experience in Technical writing, Copywriting, Industrial content writing, Web content writing, Article writing, SEO Blog writing, On-page SEO, Keyword research, Research-based report writing, product description writing, Landing page designing, and Email copywriting. 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 𝒊𝒏 𝑻𝒆𝒄𝒉𝒏𝒊𝒄𝒂𝒍 𝑾𝒓𝒊𝒕𝒊𝒏𝒈: ✍ ✅ Injection Moulding, Overmoulding, and 3D Printing. ✅ CNC Machining and Manufacturing. ✅ Technical Product Description Writing. (Industrial automation products, auto parts, and EVs) ✅ Sustainable Topics. (Green manufacturing, Solar Industry, Eco-friendly packaging products.) ✅ FAQs and User Manual Writing. ✅ SEO Blog Writing and Web Content Writing. 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 𝒊𝒏 𝑪𝒐𝒑𝒚𝒘𝒓𝒊𝒕𝒊𝒏𝒈 ✍ ✅ Website Copywriting. (Landing Page, Product Page, Sales Letter, Full Web Content) ✅ E-commerce store product descriptions and listing optimization. (Shofity stores, Woocommerce) ✅ Ad campaigns. ✅ Email Copywriting. ✅ Sales Copy. 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 𝒊𝒏 𝑺𝑬𝑶 🎯 ✅ On-Page SEO. (meta-description, alt text, keyword research, internal and external linking) ✅ SEO for Shopify stores. (B2C and B2B) ✅ SEO Content Writing. (Blogs, News, Product Descriptions, Web Pages, Product Pages) ✅ Local SEO. 𝐖𝐡𝐲 𝐡𝐢𝐫𝐞 𝐦𝐞 ❓ ✔ SEO-optimized human-written content. (no AI) ✔ Technical content backed with Stats, Graphs, Illustrations, and References. ✔ Web traffic growth. ✔ High return on investment. ✔ Generate more sales with high-converting product descriptions. ✔ Excellent English proficiency. ✔ Plagiarism-free quality content. (Backed with Grammarly, Copyscape, and Copyleaks reports) ✔ 24/7 availability and quick response. ✔ Highly engaging content. ✔ Multiple writing tones. (Professional, technical, conversational, informative, etc.) ✔ Proper inbound/outbound linking. 𝐒𝐨𝐦𝐞 𝐨𝐟 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐬𝐚𝐲; ⭐ Great experience working with Usama. Highly recommend him to the Upwork community. Thanks for the great work. ⭐ Usama has a good eye for elegant TEXTS and was a pleasure to work with - would work with him again in an instant on my next project. ⭐ I was lucky to work with him. He is a real expert in his work. I will definitely recommend working with him again. ⭐ Great experience working with Usama. Very recommended! ⭐ I like to work with Usama because he is very fast with the job, and all details are right. I'll hire him again. 📌 Drop a message, and let's get our work started. I am 24/7 here to assist you. I hope to get a piece of good news from your side. I am also available for permanent work. Thank you!
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    Copywriting
    Content Writing
    Manufacturing Engineering
    Sales Copywriting
    Technical Editing
    Product Description
    Article Writing
    SEO Writing
    Content SEO
    Fact-Checking
    Technical Writing
    Description
    On-Page SEO
  • $80 hourly
    Hello! If you need something explained, look no further! I've been a tech writer and trainer since 1998, starting out mainly with 3D modeling applications. This was how I combined my background in CAD and civil engineering with my talent for explaining how to get things done. I've self-published numerous books and other materials on SketchUp and LayOut, covering all basic through advanced topics. Several of my books focus on specific industries such as interior design, entertainment design, and 3D printing. Over the last several years, my instructional work has grown to include numerous projects involving tech writing, explainer scripts and videos, and knowledge base systems. I've developed a wide-ranging documentation portfolio, including graphic design, project management, data analysis, educational games, online store optimization, social media ad campaigns, WordPress, broadcasting, email marketing, 3D modeling apps, and more. If you need clear and concise explanation of your app, SAAS, or platform, please be in touch!
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    Microsoft Word
    Instructional Design
    Camtasia
    Technical Editing
    Adobe FrameMaker
    Google Docs
    Corel Paint Shop Pro
    Technical Writing
    OpenOffice
    SketchUp
  • $25 hourly
    Hi there, This is Arisha, an SEO content & copywriter for 8 years. I am experienced in writing and editorial work with lots of satisfied customers around the world. So, if you’re looking to outsource your articles, blogs, B2B guides, Amazon product descriptions, product reviews, and other marketing material, give me a chance. My work has appeared on different online platforms highlighting a strong sense of SEO and blog structure which helped clients to reach their targeted audience in a very short span of time. I will provide articles, blogs, and web content that: ★ will make sense to readers in perfect English ★ is relevant and interesting ★ has no spelling or grammatical errors ★ will pass Copyscape with 100% uniqueness ★ will be submitted on the agreed deadline. Moreover, I aim to ensure that your SEO pages receive the utmost attention, and costs aren’t money wasted. So, if you are looking for an honest and dedicated person to get your job done on time, please drop me a message. I would love to hear from you. Thank you for visiting my profile.
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    Creative Writing
    B2C Marketing
    B2B Marketing
    Sales Copywriting
    Article Writing
    Blog Writing
    Product Description
    Ghostwriting
    Web Content Development
    Off-Page SEO
    SEO Writing
    On-Page SEO
  • $95 hourly
    22 years of technical writing experience including Product Instructions, User Guides, Product Sales Brochures, Parts Lists, and Troubleshooting Guides for manufactured products, software, and tools.
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    Content Management
    Adobe Creative Cloud
    Adobe Illustrator
    Microsoft Excel
    Adobe Acrobat
    Microsoft PowerPoint
    Adobe FrameMaker
    Microsoft Word
    Adobe Photoshop
    Adobe InDesign
  • $35 hourly
    I have over a decade of online copywriting experience, with specialized skill creating highly effective sales and SEO oriented copy, including keyword generation, semantic SEO copywriting, LSI, and synonyms, all deployed to maximize your visibility on search engines. I have leading expertise in: web copy, press releases, product descriptions, blogging, direct response sales letters, landing pages, articles, and email marketing. I will provide you with exceptional content, expertly tailored to your specific needs and in your distinctive brand voice. I'm always available until the job is 100% complete - I won't disappear when you have notes for changes.
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    White Paper Writing
    Legal Writing
    Description
    Online Writing
    Landing Page
    English
    Blog Writing
    Press Release
  • $50 hourly
    Inadequate documentation is a leading cause of customer churn in software companies. Often, this results from technical content that is poorly structured or overly complicated, which can frustrate users and drive them away. Software companies face two main challenges when developing technical content: ensuring it is understandable to their audience and making sure it is visible and accessible online. Clear and comprehensive documentation acts as a self-help guide for users, enabling them to resolve common issues independently and gain a deeper understanding of your product. If the material isn't tailored to the user's level of expertise, it can lead to dissatisfaction and increased customer churn. With the latest SEO changes, where Google emphasizes the value and originality of content, traditional tactics like keyword stuffing or using AI-generated text are no longer effective. Your documentation must be discoverable by those who need it most, aligning perfectly with their search intentions. I have a proven track record of helping software companies tackle these issues effectively. I have worked with various software firms, aiding them not only in achieving higher rankings on Google through strategically optimized content but also in making their technical documentation comprehensible and user-friendly. Here’s how I ensure your users have the best possible experience with your software: 🔹 User Manual: I create user guides that offer step-by-step instructions to ensure customers can use your software. 🔹 Blog Posts: I write technical blog content on industry trends, best practices, or detailed tutorials related to your software products. 🔹 Product Tours & How-To Guides: Engaging and interactive product tours and how-to guides are my specialty. I provide users with practical, hands-on tutorials that help them master your software's features quickly. 🔹 Knowledge Base & Help Center Articles: I develop user-friendly knowledge bases and help center articles that serve as resource hubs. Users can find answers to common questions and troubleshoot issues independently, reducing support requests. 🔹 Release Notes: Keeping users informed is crucial. I create release notes that ensure users are up to date with your product's evolution. Tools and Technologies: Markdown, HTML, Sphinx, Docs-as-code, Docusaurus, Redocly, Mkdocs, ReadtheDocs, Google Docs, Notion, Slack, Jira, Confluence, Git, Github, Python, Intercom Past Clients Include: Witty work, Eden AI, Gladia AI, SafEcho, Proxyrack, HitSubscribe, Stackademic, Python in Plain English, Towards AI, CodeX, Tricentis, Influxdata, Shotstack Ltd., Advise IT Solutions,
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    Product Documentation
    Instruction Manual
    Editing & Proofreading
    Technical Documentation
    Sphinx
    Information Technology
    User Guide Writing
    Software Documentation
    Technical Editing
    User Manual
    Technical Writing
    Tech & IT
  • $45 hourly
    I care about your work. My performance and feedback from my clients reveal that I take my responsibilities to you seriously and deliver quality results. These feedback comments from repeat clients illustrate my dedication to your work. "Excellent writer and a wonderful communicator. Professional through and through. Work was delivered on time and expertly written. Highly recommend. Heath Starkey; Owner 3D Printing LLC" “As always, it was a pleasure working with Jim on our latest website content. Jim responds quickly, and the communication was outstanding. Jim managed to take my ideas and changes into account without hesitation and came up with new material in no time. His technical skills were a tremendous help in delivering the perfect content, without me having to provide too much input. I highly recommend Jim's services. Lisa Kelley, Project Manager Florida Blue Cross/Blue Shield" “This freelancer is a rare find. When you give him a task, he'll find a way to get it done on time and at a reasonable cost. You'll like the product you get in return. Highly communicative and uniquely skilled across many disciplines, you can't go wrong in hiring him to do work for you. Brian Watson; Project Manager Adobe” My systems engineering inspired project management methods ensure everything is thoroughly analyzed and prepared so that nothing slips through the cracks. Your direction and input are always integrated into the product and used to deliver the product you want. My communications practices are excellent. I listen to comprehend first, evaluate the value in what is said, then provide a well-considered response rather than instinctively speaking out of turn. Those methods have resulted in positive evaluations from companies like the ones you've already seen. The bottom line is that I am an excellent troubleshooter and a skilled problem solver that delivers results.
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    Website Content
    Requirement Analysis
    Qualitative Research
    Technical Report
    Blog Content
    Software
    Creative Writing
    Technical Writing
    English
    Business Writing
    Academic Writing
    Computer Skills
    Report Writing
  • $60 hourly
    My clients look for results. Power Pages Pro (that's me!) gets them what they need, when they need it. With a writing career in a variety of business sectors, I write for sales, marketing and technical briefs. Services include web content, sales texts, blog articles, ebooks, white papers, manuals, and training courses written in the subjects chosen by my clients. Additionally, I also write and translate in both english and french (expert/bilingual).
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    Marketing
    Knowledge Management
    Cloud Services
    Sales Development
    English
    Business Writing
    Technical Writing
    French
  • $43 hourly
    Hi, I'm Wenxi, a lifelong learner with 4 years of experience ghostwriting content for small business clients. I specialize in list articles, web copies, how-to guides, technical documents, and product reviews. I also do my own editing and proofreading to ensure all requirements are being met. I cover the following topics: Web Design/WordPress Manufacturing Business (B2B/B2C) IT/Cloud Solutions Life Science/Healthcare Digital Marketing AI/Big Data UI/UX Design Python JavaScript SaaS/PaaS I will create thoughtful, data-driven content that motivates your readers into taking the desired actions, or to learn more about what you do. I can write technical articles of any length by researching complex ideas and turning them into attention-grabbing pieces for your target audience. Get in touch if you want to discuss project specifics. *My articles are always 100% handwritten and fact-checked.*
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    Search Engine Optimization
    Technical Documentation
    Article Writing
    Technical Writing
    Python
    JavaScript
    SEO Writing
    Website Copywriting
    UX Research
    Article
    Software
    Editing & Proofreading
    Blog Content
  • $12 hourly
    My name is Vira, a SaaS writer from the Philippines. If you are looking for someone tech-savvy, easy to supervise, and with a go-getter attitude person to help you with your content, then I am your girl. I have worked with several SaaS companies creating their business blogposts and establishing their customer-facing product documentation to help drive their marketing efforts. I can do the same for YOU! I am just a chat away, please, feel free to drop me a message any time.
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    Tutorial
    SEO Keyword Research
    Product Documentation
    SEO Writing
    Copy Editing
    Technical Writing
    User Manual
    Copywriting
    Website Content
    Article Writing
    English
    Blog Content
    Search Engine Optimization
    Content Management
    Content Strategy
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