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I’m a Business Process & Operations Consultant with over 6 years of experience helping businesses document, streamline, and automate their workflows. Most of my experience lies in software development, marketing, and industrial processes, though I’ve also worked extensively with manpower and hiring, property management, professional services, and training & development. Alongside process consulting, I have strong expertise in project management for software development. I’ve helped deliver more than five software products from concept to launch, applying Scrum methodologies to ensure collaboration, iteration, and on-time delivery. This background allows me to bridge operational processes with technical project execution, ensuring both alignment and scalability. - Process Mapping & Documentation Tools: 1. BPMN 2.0 (industry-standard notation) 2. Microsoft Visio, Lucidchart, Miro, Draw.io 3. SharePoint & full Microsoft 365 Suite (Teams, Planner, OneDrive, Excel, Word, PowerPoint) 4. ERP, Project Management & CRM Platforms that i have expertise in: SAP, ClickUp, Asana, Monday.com, Jira, Trello & Notion) - I help organizations select the right project management and CRM tools for their needs and deploy them effectively based on their processes — ensuring adoption, alignment, and efficiency. - Compliance & Standards: 1. ISO 9001 (Quality Management) 2. ISO 14001 (Environmental Management) 3. ISO 45001 (Occupational Health & Safety) - AI & Automation Strategies: 1. Implementing AI tools into business operations for process efficiency, task automation, and smarter decision-making 2. Designing automated workflows that reduce manual work and improve accountability - Advising on integrating AI into workflows & business processes. I’ve built SOP libraries, master process boards, performance management frameworks, and automation-ready workflows for small and mid-sized businesses. My approach balances strategic design with hands-on implementation — ensuring processes are not only well-documented but also AI-ready, scalable, and compliant. My goal is to give your business clarity, accountability, and operational efficiency through structured processes, automation, and modern AI strategies that empower teams and support growth.

Strategic PMO & Transformation Leader | Driving Governance, Change & Digital Enablement for Large-Scale Programs I help organizations translate strategy into execution by designing enterprise PMO frameworks, leading digital transformation initiatives, and implementing performance governance models that deliver measurable business impact. With 15+ years of experience across mega infrastructure projects and technology-enabled programs in the Middle East and Africa, I have partnered with executive leadership and government stakeholders to achieve cost efficiency, risk control, and accelerated delivery. Core Expertise: ✔ PMO Design & Operating Models ✔ Digital Transformation & AI-Enabled Governance ✔ Portfolio & Program Management (PfMP®, PMP®, PMI-ACP®, RMP®, SP®) ✔ Change Management & Organizational Alignment ✔ Capital Projects Advisory & Performance Management Key Achievements: ✅ Designed PMO governance structures for multi-billion-dollar infrastructure programs, enabling real-time decision-making. ✅ Led AI-driven performance reporting initiatives, improving portfolio transparency and reducing variance by 20%. ✅ Developed strategic delivery frameworks for complex capital projects across transportation, utilities, and smart city programs. ✅ Enabled digital PMO dashboards, improving executive visibility and stakeholder confidence. Certifications: 🎓 MBA | 🎓 DBA Candidate 🎯 PMP®, PfMP®, PMI-RMP®, PMI-SP®, PMI-ACP® ✔ ISO 9001:2015 Lead Auditor