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Rating is 4.8 out of 5.
4.8/5
based on 1,325 client reviews
  • $62 hourly

    • 5.0/5
    • (7 jobs)
    Customers, support teams, marketing, and other business stakeholders all have different documentation needs. My goal is to help brand new users find their way, and internal teams stay on top of product updates and best practices. I care deeply about people’s experiences when interacting with both products and the companies that create them. We can’t make assumptions about what is intuitive to people, and I believe it’s key to support them as they are getting started, trying to do something new, or when things don’t make sense. Having spent over a decade developing materials for applications and software-as-a-service, I can provide understanding, clarity, and thoughtful user experience. My background in software product and project management provide an insider perspective on what businesses and customers are looking for and how development teams operate. These skills also help me stay organized and communicate with stakeholders. I have experience working with startups, nonprofits and enterprise organizations, and work well with teams of different backgrounds whether co-located or distributed globally. ____________ MY SERVICES ____________ • How-to articles and quick start guides for end-users and customer-side administrators • Knowledge base and help center development and maintenance • Internal documentation for account managers, customer service reps, and product teams • Release notes for business stakeholders and customers • Evaluation of existing resources and materials • Interface labeling to aid clear and consistent user experience • Style guides, templates, and defined term libraries for uniformity and polish • Expertise in Confluence, Jira, Zendesk, Snagit, Lucidchart, O365, Google Workspace, Markdown, HTML and more _________ OUR PARTNERSHIP __________ I like building long-term relationships with my clients. We can get comfortable working together and I can provide better support with gained product expertise and institutional knowledge. This can be for regular release-cycle updates, long-term projects, or as-needed smaller deliverables. To give you lots of flexibility to use my time as needed, responding to changing priorities in dynamic environments, I work by the hour with a set number of hours each week (rather than fixed price projects). I'll commit 10-20 hours to you, in turn asking you to provide me a minimum of 10 hours of work per week. I can accommodate hours to overlap with various time zones, with availability from 13:00–23:00 UTC. Please have a look at my Upwork portfolio to see documentation, articles, and training materials illustrating some of my experience, and let me know if you have any questions.
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Online Help
    Zendesk
    Information Architecture
    User Guide Writing
    Markdown
    Knowledge Management
    User Experience
    Software Documentation
    Atlassian Confluence
    User Interface Design
    Release Notes
    User Manual
    Technical Documentation
  • $45 hourly

    • 5.0/5
    • (329 jobs)
    Specializing in technical illustration and graphic design. I create the following: Assembly Instructions (Illustrations and text) Product User Guides (Illustrations and text) Exploded View Illustration Cutaway Illustration Medical Illustration Patent Illustration Isometric and Perspective Illustration
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    English
    Isometric Style
    Layout Design
  • $75 hourly

    • 5.0/5
    • (104 jobs)
    Illustrator with over two decades of experience in a variety of formats. I've been the lead illustrator for Hamilton Beach small appliance for 4 years, worked on use and care manuals for Whirlpool, Traeger Grills, and Bissell, as well as spec sheets and instructions for Rubbermaid and Oxo. I've also created cartoon style illustrations for Smith & Nephew, Michigan ISD, America Supports You (a former government branch dedicated to supporting the troops), Dynamic Discs, and a variety of startups and even a few YouTubers. Additionally, I've been a comic book style inker for Hasbro (G.I. Joe and Transformers) and Mattel (HotWheels Highway 35 mini comics).
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Inking
    Sketching
    Illustration
    Technical Illustration
    Children's Book Illustration
    Adobe InDesign
    Adobe Photoshop
    Adobe Illustrator
    SketchUp
    2D Illustration
  • $47 hourly

    • 5.0/5
    • (91 jobs)
    Are you looking for documents that help users succeed? Look no further. I write SaaS help center articles (and explainer videos) and Rest API docs grounded in technical writing principles. Eight years a technical writer, I create, update, and edit documents, including knowledge base articles, user guides, manuals, and web content. Many of my Upwork projects turn into long-term engagements, a testament, I think, to the professional approach I bring to client work. A sample of client feedback: "Excellent help center content writer" "Rob is a fantastic asset for any product team when it comes to the creation and tidying of documentation. Looking forward to working with Rob again in the future." "Rob is great!! He helped me turn nearly 100 videos into written help center articles for a technical product. He's a fast learner and open to feedback. I'd happily work with Rob again." "Thank you Rob for this amazing piece of work. Your patience with us was immeasurable. Great work!" Here's how I can benefit your organization: Clear Communication: I write in plain English, ensuring your users can easily grasp complex tasks and ideas. Continuous Improvement: Whether it's keeping your knowledge base and manuals up-to-date with the latest features or building a comprehensive library from scratch, I'm dedicated to ensuring that your documentation evolves alongside the product. Versatile Services: From how-to articles for Shopify apps to SEO-friendly web content and everything in between, I offer a comprehensive range of technical writing and content writing services. Industry Insights: I've worked in a panoply of industries, including e-commerce, ChatGPT prompt engineering, AI-powered marcom, data visualization, warehouse management, and more. Proficient Tools: I use standard tools such as: Intercom, Confluence, Zendesk, Jira, WordPress, ServiceNow Markdown, GitLab, GitHub, Postman Adobe InDesign, Camtasia, Adobe Audition, Trainn.co, Saleo Educational Background: A native English speaker from Canada with an M.Sc.Pl. and eMBA. Ready to take your documentation to the next level? Let's discuss your project on the Upwork board. Cheers!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Video Editing
    Screencasting Video
    Zendesk
    Explainer Video
    Intercom
    User Guide Writing
    SaaS
    Digital Marketing
    Atlassian Confluence
    Technical Writing
    Editing & Proofreading
    Technical Documentation
    User Manual
    Technical Report
  • $60 hourly

    • 5.0/5
    • (48 jobs)
    With most SaaS products following a subscription model, customer churn is the biggest threat to a successful business. Clear, concise, and user-friendly documentation can make the difference between a customer who is frustrated and unsubscribes from your product or a customer who feels they understand your product and can't imagine using another. The best product in the world won't sell if no one understands how to use it. My specialization is in creating approachable, clean, and visual-heavy end-user documentation for SaaS products. Whether you need a couple of new features documented in an already existing style, or you're looking to have someone build your help center and documentation from the ground up, I have the experience to help. My professional experience in IT has made me familiar with and adaptable to all kinds of different software. I have a proven ability to quickly learn and synthesize software systems into an easy-to-understand format for new users. Any project always starts with extensive research and collaboration to ensure the material is complete and accurate at the end of a contract. I look forward to speaking to you about your SaaS product and documentation needs! Writing Specialties: • User Guides for SaaS • Structuring Help Desks and Knowledge Bases • Help Desk Articles • Knowledge Base Articles • How-To Articles • FAQs • Tutorials
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Online Help
    Help Desk Software
    User Guide Writing
    Copywriting
    User Manual
    Tutorial
    Editing & Proofreading
    Help System
    FAQ
    Technical Documentation
    Technical Writing
  • $16 hourly

    • 4.9/5
    • (37 jobs)
    Welcome to My Profile! I’m glad you stopped by! As a specialized technical documentation writer, I deliver high-quality Standard Operating Procedures (SOPs), user manuals, process charts, and comprehensive proofreading services tailored to your unique business needs. What I Offer: - Comprehensive SOPs: Clear and concise documentation that enhances operational efficiency. - User-Friendly Manuals: Professionally crafted manuals designed for easy navigation and understanding. - Error-Free Documentation: Meticulously proofread technical documents to ensure clarity and consistency. - Specialized Proofreading: In-depth proofreading services focusing on engineering products and processes. Why Choose Me? - Technical Expertise: I hold a degree in Industrial Engineering with a focus on business process improvement. - Extensive Experience: Over 5 years of crafting quality documentation for diverse industries, ensuring your projects are in capable hands. My Commitment to You: - A detailed and systematic approach. - Client-centered service. - Timely and reliable delivery. Let’s Connect! I’m excited to discuss how I can help you achieve your business goals with exceptional technical documentation and proofreading services. Send me a message, and let’s get started!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Technical Writing
    Notion
    Procedure Development
    Business Writing
    Process Improvement
    Procedure Manual
    Process Documentation
    Project Workflows
    Process Flow Diagram
    Industrial Engineering
    ProcessMAP Document Management
  • $55 hourly

    • 5.0/5
    • (8 jobs)
    User manuals | Quick start guides | Product and How-to articles | Product manuals | Microcopy In the rapidly evolving world of technology, clear and concise communication is paramount. My technical writing and editing services are uniquely tailored to bridge the gap between complex technical language and user-friendly content. I specialize in transforming intricate technical details into easily understandable language, ensuring your document solutions are accessible to all users. My services are focused on software companies looking to enhance their documentation, manuals, user guides, and help content. I cater to mid-level start-ups and established firms alike, aiming to improve user experience and comprehension across the board. WHAT I OFFER Clarity in Communication: I excel in making complicated technical concepts accessible. By focusing on simplicity and understandability, I help your users get the most out of your software without being intimidated by complex jargon. User-Centric Approach: My approach is grounded in a deep understanding of end-user needs and behaviors. This ensures content resonates with your audience, facilitating a smoother user experience and promoting better engagement with your software and fewer support calls. Enhanced Credibility and Trust: Well-crafted documentation not only aids users but also elevates your brand's professionalism and credibility. I craft technical content that is informative, accurate, and user-friendly. When provided with comprehensive guides and troubleshooting tips, users can easily solve common problems on their own. This not only saves time for both parties but also improves overall user satisfaction. Continuous Improvement builds trust with your customers, encouraging loyalty and long-term engagement. WHY CHOOSE ME? Expertise: I have worked in the IT industry for 20+ years and have extensive knowledge enabling me to tackle even the most complex topics with ease. Quality: I am committed to delivering the highest quality of work, ensuring that each piece of content is accurate, engaging, and perfectly tailored to your audience's needs. Efficiency: Understanding the fast-paced nature of the tech industry, I provide quick turnaround times without compromising on quality. Partnership: I collaborate with your team to create content that perfectly captures the essence of your software or product. My clients include the University of Calgary, Connect Thermal Energy, Onion IoT, Rent Butter, USR, Kustom Signals, 8base, and many more. Contact me to learn more about how I can help you simplify the complex!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    UX Writing
    Atlassian Confluence
    Adobe Creative Suite
    GitHub
    Git
    Markdown
    XML
    CSS
    HTML
    Document Formatting
    API Documentation
    Technical Editing
    Copy Editing
    Technical Writing
  • $50 hourly

    • 4.8/5
    • (202 jobs)
    With 25 yrs experience, Alpha Design is your all in one studio, possessing strong skills in CAD, specifically Solidworks. Alpha can serve many needs, such as CAD concepts, file translation, assembly files, drawings, 3D prototyping, casting, material selection, DFM, vendor quoting and sourcing. . Alpha can also provide you w/ quality 3D Prototypes,I have worked at large profile companies, like Honeywell Safety Products, Waters, and Hasbro. I have also attended Rhode Island School of Design so I have an unique artistic skill to help with concepts. What I can bring to the table, is not only designing the product but taking it thru the entire process, thru manufacturing. I have a large network of vendors, cast urethane/ silicone, domestic and overseas for 3d printing, small run prototypes, and mid to large manufacturing quantities. Examples of products designed: safety products, toys, sports, health, cosmetic,medical, personal, pet toys, electronic enclosures, beauty, food, shipping, storage, sheet metal, architectural plans, & enclosures. I guarantee any CAD that leaves my hands will be manufacturable and not just look good on the screen. I always think about how parts will be molded or machined as I do my CAD. Certified as a Solidworks Mechanical Design Professional, GD&T, Green Belt, Design for Manufacturing, and many more. Please note: I am happy to give up to a 15 Minute interview / consultation on your project to provide my feedback, as well.
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    Photorealistic Rendering
    Drawing
    Animation
    Rapid Prototyping
    3D Printing
    CAD
    3D Rendering
    3D Design
    SolidWorks
  • $25 hourly

    • 5.0/5
    • (4 jobs)
    Hey there, I wish you a lucky day and a great pay! Keeping my word is my daily goal. If I sent you a proposal, that means I am 100% sure I can get the job done, through and through, with beautiful results* (*given enough time to polish, yes... polishing usually takes the most time and OCD in me). God forbid if you're not satisfied, but I guarantee 100% full refund! I am an animator with Adobe After Effects as the backbone for my workflows. With 4+ years experience as an After Effects artist, I am proficient in various tasks: character animation, explainer videos, logo animation, motion graphics, visual effects, compositing, video editing, you name it, I CAN DO IT! I am also a book creator primarily working as a Technical Writer. My trade is mostly the creation of user manual or guide books for software or digital products. These books are then delivered either in printed or on-line format. My books are richly illustrated with elegant page layout thanks to my background in graphic design and animation. As a Technical Writer, I am proficient in Adobe InDesign, Sphinx, and Adobe Acrobat. I am also fluent in English, Indonesian, and Javanese languages for translation purposes. Prior clients include the digital technology companies Mettle and Aescripts. Hope to be working with you soon!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    2D Animation
    Character Animation
    Explainer Video
    Technical Writing
    Motion Graphics
    Graphic Design
    Indonesian
    Logo Animation
    Adobe After Effects
    Adobe InDesign
  • $10 hourly

    • 5.0/5
    • (82 jobs)
    I am Clem from the Philippines. Twenty (20) years of experience in making user friendly instruction manuals, quick guides, user guides/ manuals, installation manuals, product manuals and thousands of vector illustrations as my experience. I can work on your instructions and guides with accuracy and speed from scratch or scribbles. I use neatly done line-art illustrations (standard) for the manuals. My passion for research makes my work and yours light and easy. Advance English for communication. EXPERTISE in the Following. - Instruction manuals using line-Art drawings or CAD. - A step by step User/Customer Friendly Instruction for easier use, install or maintenance of your products. - Proof reading. - Vector Illustrations/ infographics. ANY Products: a) Consumer Electronics b) Automotive c) Furniture d) Home Appliance e) Hobby kits f) Diagrams /Blueprints and more... Attach on my profile are a few samples. Hope all is well. Looking forward!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    User Manual
    Freestyle Drawing
    Editing & Proofreading
    Mechanical Engineering
    Graphic Design
    Book Editing
    Product Catalog Setup & Optimization
    Instructional Infographic
    Technical Writing
    Illustration
    Vector Art
    Isometric Style
    2D Illustration
    Vector Graphic
    Adobe Illustrator
  • $100 hourly

    • 4.4/5
    • (11 jobs)
    "Arthur was a true asset to us. Hands down, you need to work with Arthur. A one of a kind writer. Outstanding business acumen, brilliant command of the English language, punctual, reliable, and a breeze to work with" • I'm a professional writer and presentation expert with 15 years of experience, and have written over 1000 documents. I've written for many sectors including recruitment, investment, financing, start-ups, established organisations, I.T. (information technology), programming, cloud computing, engineering, utilities, government, agriculture, science, biotechnology, construction, property development, quantity surveying, medical, healthcare, manufacturing, primary industries, and more. • I've written for organisations throughout the world, including the likes of the USA, Canada, U.K. many parts of Europe, South Africa, South America, Asia, Australia, New Zealand, and more. I've worked with organisations from small to large. • I'm also the author of the New Zealand and Australia Proposal & Tender Writing Guide, and the president of ITWG - the International Tender Writing Guild. I've also authored numerous other books including the New Zealand CV Writing Guide. I have knowledge of writing for many other countries too. • I can guide you on the expected writing standards for the project(s) you need content written for. • I also design & compile presentations in various formats. From short & snappy documents, to longer documents, brochures, PowerPoint presentations, Google Slides, board papers, white papers, handbooks, instruction manuals, and long form technical documentation. So if you need help with eye-catching presentations, proposals and graphic design for documents I do that too. • Many of my clients include business owners, those looking to secure/close a deal, people on a deadline, people needing my expert knowledge, those looking to save time, those who want a great writer on their team or as a one-off, chief executives, marketing managers, sales executives, business development managers, founders, those seeking out investment, emerging businesses, procurement groups, etc. ------------------------------------------------------------- Highlights & what I can write Documents written include investment proposals, investor memorandums, tenders, proposals (as well as the responses to these), fundraising applications/responses, technical documents, manuals, corporate communications, internal & external communications, public relation pieces, press releases, CVs, cover letters, business plans, fundraising applications, grant applications and more. Writing for government contracts, recruitment, technology, I.T., engineering, transport, travel, tourism, education, automotive, medical, healthcare, manufacturing, hospitality, utilities, oil & gas, business (finance, marketing, accounting, law, sales, etc.) and numerous other categories. Years of experience also drafting RFTs and RFPs. ----------------------------------------------------------------- Tender responses, RFT, RFP responses, fundraising requests, grant requests and writing Do you need to respond to a tender or proposal request? Your audience wants to know WHY they should engage you. I go the extra mile to understand your organisation, what makes it different and how it can add value to the organisation you want to work with. I create a compelling value proposition to set you apart from your competition. I produce effective tender and proposal response documents. ------------------------------------------------ Tenders, proposals, selection criteria Does your organisation want to find the most suitable vendor to perform work and submit a tender to you? I write well documented and drafted tenders that specify what is required and help you understand more of your organisation's requirements. ------------------------------------------------ Business proposals, presentations, white papers, business plans & other forms of writing I write high quality documents that help you stand out from the crowd. Your documents will achieve amazing outcomes. ------------------------------------------------ Instruction manuals, handbooks, guides I produce high quality documents to inform others of procedures, guidelines, instructions, work expectations, SOP 's (standard operating procedures), style guides. ------------------------------------------------ Presentation design, speech writing, editing, and other writing needs If you need other items written, or documents well presented visually, I can also arrange that.This includes graphic design needs being taken care of. ------------------------------------------------ Connect with me Reach out to me and contact me for your writing needs. I'll work with you to create or edit communications and written pieces that make all the difference. Plus, I'm super easy and positive to work with!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    User Manual
    Instructional Design
    Procedure Development
    Tender Document
    Proposal
    Technical Writing
    Grant Writing
    Writing
    Business Proposal Writing
    Proposal Writing
    RFP Writing
    Resume Writing
    Copywriting
    Fundraising
  • $45 hourly

    • 5.0/5
    • (27 jobs)
    I'm an Upwork Expert-Vetted senior technical writer with over seven years of experience creating outstanding product documentation, user guides, implementation guides, API documentation, blog posts, tutorials, How-tos, release notes, and more. I also have a master's degree in Computer Science and experience working as a full-stack web developer for companies like Intel Corporation. I take pride in creating original, engaging, and grammatically accurate content. My software development skills help me understand a product in greater detail and simplify complex topics, resulting in better documentation. Writing tools I've previously worked with: ✅ MadCap Flare, MadCap Capture, MadCap Central, Markdown, DITA, XML ✅ Topic-based authoring ✅ Git-based authoring tools - Gitbook, Docusauras, VuePress, Documentation360 ✅ Intercom, Confluence, Lucidchart, and Lucidspark. ✅ Google Drive ✅ Microsoft Word ✅ Intercom Online Help Technologies I've previously worked with: ✅ JIRA (Agile Scrum Teams) ✅ APIs: REST, SOAP, OData. ✅ Mobile apps: iOS, Android, and PWA. ✅ QMS, Greenlight Guru, Compliance policy documents. ✅ Programming languages: JavaScript, Python, Java, PHP, HTML5, and CSS. ✅ Web Frameworks: React, Angular, Vue, Gatsby, Node.js Laravel, SprintBoot, Django, and Flask. ✅ Databases: MySQL, MongoDB, GraphQL, PostgreSQL ✅ CMS: WordPress, Shopify. ✅ DevOps: Git, Docker, VMware, Kubernetes, AWS ✅ Robotic Process Automation. ✅ Blockchain, Cryptocurrency, Data Science, Artificial Intelligence, Machine learning. See a portfolio of my publically available work at kerneldev.com. I look forward to discussing how my skills can help you meet your documentation needs! Have a great day!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Product Documentation
    Markdown
    MadCap Software
    Blog Content
    JavaScript
    Technical Writing
    Atlassian Confluence
    Information Technology
    Article Writing
    Documentation
    Technical Documentation
    Lucidchart
    Computer Science
    Blog Writing
  • $100 hourly

    • 5.0/5
    • (12 jobs)
    I am a skilled Technical Writer and Business Process Consultant with over a decade of experience in creating detailed SOPs, franchise operations manuals, and process documentation that streamline operations and enhance efficiency. My expertise lies in transforming complex information into clear, user-friendly content that drives business development and operational success. My background includes developing custom flowcharts, conducting in-depth interviews with stakeholders and SMEs, and designing structured documents that support training, internal communication, and process improvement. I’m proficient with tools like Notion.so, Miro, Microsoft Suite, and Adobe Suite, ensuring that all deliverables are visually engaging and highly effective. Key Skills: - SOP Development and Process Documentation - Franchise Operations Manual Creation - Workflow Analysis and Business Process Optimization - Technical Content Strategy - Project Management and Cross-Functional Collaboration I’m dedicated to helping businesses elevate their internal processes and improve clarity through expertly crafted documentation. Let’s collaborate to bring structure and efficiency to your organization's workflows!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Recruiting Process Consulting
    Business Consulting
    Knowledge Management
    User Guide Writing
    Process Development
    Process Documentation
    Project Workflows
    Business Operations
    Business Research
    Business Analysis
    Change Management
    Technical Writing
  • $85 hourly

    • 5.0/5
    • (98 jobs)
    I am the #1 Health & Safety consultant on Upwork. My credentials are that I am a Certified Safety Professional (CSP) & certified Project Management Professional (PMP) and have been published in Marquis Who's Who in America. I am also an international award winning Health and Safety trainer. I have experience at several Fortune 500 companies in a corporate and field setting. I’m the best of the best when it comes to my knowledge and expertise driving strategic initiatives in workplace safety. I led the charge in creating the nation’s safest FedEx building by driving culture change. I have successfully helped clients in 8 countries and all 50 states in the United States. If you’re looking for top-tier global talent and knowledge around workplace safety, I’m your guy. I have extensive experience writing policies and procedures, as well as developing safety programs with huge ROI’s from the ground up. I have developed, designed and presented hundreds of safety trainings (in-person, elearning & virtual reality) that have been taken several million times by workers. I also have global experience effectively leading high value and high impact projects. Reach out to me to gain a leg up on safety at your company, and/or to assist with your project management needs. Examples of services I can expertly provide: ✓Advise on ergonomics best practices ✓Assist with OSHA compliance efforts ✓Authoring or reviewing safety manuals, policies, procedures ✓Be an SME for all of your OSHA or safety related inquiries ✓Blog article content creation on latest trending information in the health & safety industry ✓Consult you and your team on industry best practices for developing a world class safety culture ✓Create, develop and review safety related training content/courses & elearnings ✓Develop toolbox talks ✓Improve your project management tracking methods (Airtable expertise) ✓Incident investigation with root cause actionable findings ✓Inform and influence culture change with safety as high as c suite level ✓Provide coaching to your safety or operations team on best practices ✓Review and consult on best Safety Management System (SMS) platforms and features
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Training Online LMS
    Instructional Design
    Regulatory Compliance
    Procedure Development
    Company Policy
    Project Management Office
    Environmental, Health & Safety Software
    Policy Development
    Article Writing
    Training & Development
    Workplace Safety & Health
    Human Resource Management
    Management Consulting
    Occupational Health
  • $50 hourly

    • 4.7/5
    • (165 jobs)
    Process mapping expert (Visio, Lucidchart, Google Draw, draw.io and yEd Graph Editor) with over 20 years of business experience in a broad array of roles: process management, user requirements gathering, systems and database design, and insurance claims analysis, among others. Technical writer and editor with an M.S. in Technical Communication and advanced Word, Excel, and HTML skills. Specializes in policies & procedures and user manuals.
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Process Flow Diagram
    Process Design
    Process Modeling
    Lucidchart
    Microsoft Word
    Microsoft Visio
    Fillable Form
    Flowchart
    Documentation
    Business Process Management
    Business Process Modeling
    Proofreading
    Technical Writing
    Technical Editing
  • $40 hourly

    • 5.0/5
    • (17 jobs)
    I have 30 + years of technical documentation experience as a full-time employee and as a contractor. My areas of expertise include: -Creating user/reader-friendly content from a variety of sources. - Creating, updating, formatting, and organizing policy and procedure documentation. - Developing user and training documentation. I have experience developing documentation for software interfaces, video codecs, and medical devices. - Creating and presenting training materials on products, best practices, and certification standards. I am very detail-oriented and a quick learner. If I am not yet adept in a tool/ software package that a client chooses to use for a project, I am confident that I can become proficient with the required tools in a short period as I have done in the past. Companies I have worked with in the past include: Keithley Instruments, Ic. Bailey Controls Victoreen, Inc ABL Engineering Picker International Global Payments ADC Telecommunications Philips Medical Systems Coin Ninja, LLC Onebridge Center, LLC I look forward to working with your team!
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Technical Documentation
    Document Control
    Technical Writing
    Training Presentation
    Google Docs
    Compliance Training
    Training & Development
    Document Management System
    Process Documentation
    Policy Writing
    User Manual
    Policy Development
    Compliance
  • $65 hourly

    • 5.0/5
    • (24 jobs)
    I have worked in software development for 15 years both as coder implementing backend (Java) and front technologies (HTML, CSS) as well as a software architect. I have been responsible for end user documentation for APIs as well requirements and design specifications. I've worked with various project stakeholders and clients to develop requirements and projects plans. I have worked with UX engineers to help refine designs and created mocks ups of wireframes, UML diagrams and other visual assets. When not working, I am a singer/songwriter. I have released multiple albums and perform regularly in the Bay Area. I maintain my own music publishing company and my own website as an artist. I have been writing creatively from a young age -- I was illustrating my own short stories as early as kindergarten and wrote the play for the student production my senior year of high school. I also paint with acrylics.
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Technical Editing
    Requirements Specification
    API Documentation
    Sequence Diagram
    SEO Writing
    Technical Writing
    XML
    Swagger
    Unified Modeling Language
    SQL
    Java
    CSS
    JavaScript
    HTML
  • $40 hourly

    • 4.9/5
    • (53 jobs)
    I am a self-motivated technical writer, proofreader, and editor with relational database experience and a passion for delivering high-quality documentation that improves the user experience and drives sustainable organizational growth and development. Goal-oriented creator experienced in developing content from ideation through completion of assignment in a remote environment, facilitating knowledge transfer to technical and non-technical audiences through the written word. Having been in software development for over fifteen years, across various platforms and languages, from iOS mobile development to enterprise database development, coupled with my passion for the English language and more than six years of technical (and copy) writing experience, allows me to write high-quality technical content across a variety of specialized topics, including "everything" data, data pipeline architecture and components, data analytic and machine learning, as well as the nexus where cybersecurity and data meet. I am a lifetime learner delighting in answering "why?" using data and facilitating knowledge transfer to technical and non-technical audiences through the written word. This means you get an experienced writer who leverages their experience and knowledge to drive your technical documentation and copywriting goals. We should collaborate if: You need a writer who creates high-quality educational materials on information technology topics. You require engaging, clear, and concise copy. You need someone to simplify technical jargon and concepts into relatable words You want a reliable and dependable writer.
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Liquid
    Qualitative Research
    Markdown
    Jekyll
    Technical Writing
    Technical Editing
    Article Writing
    Copywriting
    SEO Writing
    Ghostwriting
  • $16 hourly

    • 4.9/5
    • (105 jobs)
    Experience is the best teacher, as they say - 15 years of solid experience in the challenging but fun world of IT. My career started from humble beginnings. From Computer Teacher to IT Department Head - this is how I gained my experience and skills. I did not stop learning new things. I kept on pushing my limits and comfort zones. I want to end my brief overview with, "If you chase excellence, success will chase you." Hire me and you will never regret it :)
    vsuc_fltilesrefresh_TrophyIcon Instruction Manual
    Computer Network
    User Manual
    Computer Maintenance
    Microsoft Office
    Information Security Awareness
    Software Documentation
    Video Editing & Production
    Computer Hardware Installation
    Hardware Troubleshooting
    Adobe Premiere Pro
    Website Content
    Content Writing
    User Guide Writing
    Article
  • $30 hourly

    • 5.0/5
    • (68 jobs)
    Documentation can make or break the user experience, let's work together to make yours coherent and usable. Apart from technical documentation well versed in Proofreading, compliance checking, quality control checking, grammar editing, testing, developmental editing Document conversions, reformatting, rebranding, and re-authoring for various audiences, including transforming poorly written content into topic-based content. The pledge I adapt for the client • A perfect API Documentation • Product Documentation • User Guides/ Product Manual • Technical Report • Technical articles/blogs • Developer Documentation • Whitepaper/Pitch Deck • ChatGPT prompt Writer • High-quality content • Professional documentation • Quick turnaround on projects - Saving client’s time and money • Loyalty and dedication to meet deadlines by all means. So if you are looking for the best services when it comes to technical documentation Blockchain/Crypto/NFT/Whitepaper related content, don't hesitate to Hire Me Now!!! Thank you!
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    Ghostwriting
    Writing
    Technical Documentation
    Cryptocurrency
    Qualitative Research
    White Paper
    API Documentation
    Technical Writing
    Blog Writing
    Article Writing
    Copywriting
    Technical Report
    Content Writing
    Technical Editing
    Python
    SEO Writing
  • $50 hourly

    • 5.0/5
    • (1,137 jobs)
    Greetings, I hold a Ph.D. and I am a seasoned patent analyst, 3D modeler, inventor and product designer in New York. I have provided technical writing and illustrations for over 100 patents for 'pro se' inventors who represent themselves to the patent office. I hold a paralegal certificate and I often work under the supervision of attorneys, collaborate with engineers and innovators. I can go from design work to reverse engineering (using scanners), to prototype printing (8k resolution, resin and filament 3D printers), to fabrication drawings. I have also drafted user manuals and technical documentation and perform artificial intelligence prompt engineering. I am also a scientific author and illustrator specializing in technical writing, medical illustrations, statistics, grant writing, CAD drawings, proof-of-concept designs, as well as parametric mechanical designs. I utilize subscriptions for both AutoCADLT and Fusion360 routinely. I only accept a limited number of projects at a time so that I can maintain the quality and quick turnaround my clients have come to expect. Please know that I am not an attorney or a registered patent agent, and I do not dispense legal advice or represent anyone to the USPTO. Thank you.
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    Workplace Safety & Health
    Patent Law
    Prototyping
    Medical Device User Manual
    3D Modeling
    Legal Agreement
    Mechanical Design
    Drafting
    Prototype Model
    Environmental Engineering
    Patent Search
    Figma
    User Manual
  • $75 hourly

    • 4.5/5
    • (64 jobs)
    Technical Writing Experience I have 20+ years experience as a freelance writer with over 300 pieces of user facing documentation. I write user manuals, software module specifications, API documents, and software architecture diagrams. Have written for Samsung, Disney Interactive, Whirlpool, Maytag, Sony Computer Entertainment, Nintendo, Electronic Arts, ESPN.com, and many others. I am an expert in Microsoft Office and Visio. I am in expert in Google Docs. I have years of experience in Markdown and HTML. Embedded Systems Programming Experience I have 25+ years experience as embedded systems programmer. Experience in real-time environments in C, C++, and many different assembly languages. Experience with Raspberry Pi and Arduino. Experience with Zilog, ST6, ST7, ST8, ST9, 68000, 6809, Freescale Kinetis, and Microchip. Experience with Bluetooth, WiFi, RS-232, and ModBus. B.S. in Computer Engineering from Iowa State University.
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    Content Management System
    C
    Android
    iOS Development
    User Manual
    Java
    Microsoft Office
    Technical Writing
    Objective-C
    Documentation
    Lucidchart
    Swagger
    Android App Development
    Raspberry Pi
    API Documentation
    Product Documentation
    Google Docs
    Microsoft Visio
    Embedded C
  • $42 hourly

    • 5.0/5
    • (105 jobs)
    Technical Writing | Copywriting | Copyediting | Proofreading "Maria's expertise is unmatched as a technical writer. Her secret weapon is her ability to weave in her expertise in operations and project management, which is a rare and unmatched ability." "What really impressed me about Maria is that she didn't just focus on grammar and punctuation. She took the time to understand the context and purpose of my document and made great suggestions to make the content more engaging". "Maria is a high-quality freelancer who quickly learned the tasks assigned with very little direction. A great asset to our team!" I bring a wealth of experience in technical writing, including work in the legal industry, RFP creation, and educational content. My background in English enables me to craft precise and engaging documents, whether they involve detailed legal statements, structured proposals, or informative educational materials. Committed to accuracy and clarity, I continuously refine my skills in legal and technical writing. This dedication ensures the documents I produce are not only well-crafted and impactful but also effectively communicate complex information to meet the specific needs of diverse audiences. Moreover, because of my project management background, I'm well-versed in utilizing a range of tools, including Smartsheets, Google Suite, and Excel, to enhance workflow efficiency and facilitate seamless collaboration. Let's connect and do this thing!
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    Legal Writing
    RFP Writing
    Ebook File Format
    Kindle Direct Publishing
    Copywriting
    Technical Writing
    Technical Manual
    Editing & Proofreading
    Copy Editing
  • $26 hourly

    • 4.9/5
    • (29 jobs)
    Hi! Thank you for taking the time to read through my profile. I am a skilled technical writer with more than 10 years of professional experience in various aspects of software development. With extensive experience in several development technologies, I have successfully finished multiple projects and worked on several pieces of technical documentation for software projects and products over the years. I have vast knowledge of a variety of development tools after working on +10 API documentation projects and +50 user guides. Core Competencies: • Technical Writing & Editing • User Manuals & Guides • Content Migration • API Documentation • Online Help Systems • Content Management Systems (CMS) • Project Management Hands-on experience: • Markdown / HTML • Swagger • Rest APIs, GraphQL • WordPress • DITA-XML • AsciiDoc • Readme.com • Postman collection • Wiki-confluence • mkdocs • Sphinx • Github • DevOps • Azure • ALM /JIRA • Adobe Experience Manager (AEM) • oxygen-XML • Asciidoc What I can do for you: • User documentation, SaaS Documentation, content migration and convert complex technical material into clear, concise, and accurate content • Expertise with Readme.io, Swagger, Docusaurus, Redocly, Stoplight.io, Adobe Experience Manager (AEM) and Gitbook for building developer portals. • Extensive experience using Postman to test APIs. • Has developed expertise in using the OpenAPI specification to provide documentation. • At ease using HTML, CSS, REST APIs, JSON, and YAML. • Able to collaborate with internal teams using a variety of communication tools, including Microsoft Teams and Slack. Currently, I am learning how AI and technical writers can boost end-user experience. Your happiness is really important to me, let's work together.
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    Data Migration
    Instructional Design
    Camtasia
    Adobe Experience Manager
    API Documentation
    RESTful API
    User Manual
    Documentation
    Jira
    Atlassian Confluence
    Markdown
    Swagger
    Technical Writing
    XML
    Technical Documentation
  • $33 hourly

    • 4.7/5
    • (14 jobs)
    With over six years of dedicated experience as a Technical Writer, I specialize in transforming complex ideas into straightforward, user-friendly documentation that empowers users and enhances product accessibility. I am passionate about creating clear, concise content that enables users, developers, and stakeholders to navigate even the most advanced technical concepts with ease. Technical Documentation Services I Offer: **API Documentation & Developer Documentation:** I have a strong background in crafting detailed API and developer documentation, breaking down complex integration processes into easily understandable content for technical and non-technical users alike. This includes working with REST APIs, GraphQL, SDKs, and OAuth integrations. **SDK Documentation:** I excel in creating comprehensive SDK documentation, enabling developers to integrate with your product smoothly. My documentation includes step-by-step guidance, code snippets, and troubleshooting tips for optimal usability. **User Guides & Product Manuals:** From high-level overviews to detailed procedural guides, I create well-structured user guides and product manuals tailored to end users' needs, helping them navigate software with confidence and ease. **How-To Guides & Product Tours:** I am skilled in designing interactive how-to guides and product tours that allow users to quickly grasp essential software features, enhancing their experience through practical, hands-on instruction. **Knowledge Base & Help Center Articles:** I develop robust knowledge bases and help centers that serve as valuable resources for users, helping them find answers independently and troubleshoot effectively. **Release Notes:** With a knack for conciseness, I create informative release notes that keep users informed of the latest updates, features, and improvements in your product. **Tools & Skills:** Proficient in a wide array of tools and technologies, including: * Markup Languages: Markdown, HTML, DITA-XML, AsciiDoc, oxygen-XML * API Documentation: Swagger, Postman, Readme.com * Documentation & Content Management: Wiki-Confluence, Adobe Experience Manager (AEM), Sphinx, Mkdocs * Development & Collaboration Platforms: GitHub, JIRA, Azure DevOps * Other Tools: WordPress, DevOps pipelines My approach is centered on clarity and user-friendliness. By leveraging my technical expertise and attention to detail, I’m committed to simplifying the complex and enhancing user experience across every interaction with your product. Ready to take your documentation to the next level? Let’s connect to discuss how I can add value to your project.
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    SEO Writing
    Blog Writing
    Requirements Specification
    API Documentation
    User Guide Writing
    Copywriting
    Microsoft Office
    UX Writing
    Editing & Proofreading
    Technical Writing
    Technical Documentation
    Proposal Writing
    Software Documentation
    Research Papers
  • $75 hourly

    • 5.0/5
    • (47 jobs)
    With a passion for clear, strategic communication, I specialize in technical writing, process analysis, and operational development across the private and public sectors, including non-profits. As the Founder of Pacific Crest Digital Solutions, my team and I work closely with organizations to identify, build, and implement effective documentation that drives efficiency, sustainability, and resilience. We aim to help transform technical and complex topics into comprehensible content that targeted audiences can easily understand. I have extensive experience with tools such as SharePoint, Zoho, Dynamics, and various LMS, CMS, and PMP systems, which allows me to create tailored solutions that enhance information accessibility and team productivity. My passion is to help empower others to achieve their goals, and I believe that the written word is an important aspect of building true growth and success. I would love to connect with others looking to enhance their strategies and operational processes for greater impact.
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    Business Process Reengineering
    Business Process Modeling
    Process Engineering
    Procedure Development
    Process Development
    Process Improvement
    Technical Writing
    SEO Writing
    Writing
    Email Copywriting
    Procedure Manual
    Content Writing
    Copywriting
    Microsoft Excel
  • $45 hourly

    • 5.0/5
    • (14 jobs)
    🚀 Mastering Words and Technologies to Craft Your Future in Documentation 🚀 I'm an experienced tech writer who is passionate about technical product and engineering content. What I Offer: 📖 Expert Documentation: Mastery in creating in-depth product manuals, comprehensive product development documents, API and SDK documentation, white papers, and technical reports. 📚 Knowledge Base and FAQs: Developing accessible and informative knowledge bases and FAQs to enhance user understanding and support. 🔍 Compliance and Quality Documentation: Ensuring that all materials are informative and adhere to relevant standards and best practices. 🌟 Training Material Development: Crafting engaging and educational training materials for diverse audiences. ✏️ Editing and Localization: Providing top-notch editing services and adapting content to suit different regional and linguistic requirements. 🧭 Content Strategy, Consultation, and Management: Offering strategic guidance, consultation, and management to streamline your content development process and team. Why Choose Me? 🎯 Quality and Precision: My commitment is to deliver top-tier content that is accurate, clear, and understandable. ⏰ Efficient and Reliable: Understanding the importance of deadlines, I guarantee timely project delivery without sacrificing quality. 💡 Collaborative Approach: Believing in a partnership mindset, I work closely with clients to understand their unique needs and customize my services accordingly. 💻 Technical Proficiency: Proficient in a wide range of tools and technologies, including Markdown, HTML, XML, JSON, YAML, CSS, JavaScript, GoLang, Python, C++, C#, Visual Basic, PHP, SQL, Swagger, Postman, various documentation platforms (Notion, Confluence, Readme.io, Redocly, Slate, GitBook, GitHub, OxygenXML, Madcap Flare), design tools (Photoshop, InDesign, Figma), project management tools (JIRA, Asana, Trello), and many more. This extensive toolkit enables me to adapt to your specific project needs efficiently. Whether you are a startup looking to develop user manuals for your new product or an established company needing to update or refine your technical documentation, I am here to help. Let's connect and get started! (idodocs.com)
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    Online Help
    Content Localization
    Content Audit
    Content Editing
    Content Research
    Content Management
    Procedure Documentation
    Process Documentation
    Software Documentation
    Product Documentation
    Documentation
    User Manual
    API Documentation
    Technical Documentation
    Technical Writing
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