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based on 602 client reviews
  • $45 hourly
    🏆🏆🏆TOP-RATED UPWORK PROFILE & 5000+ working hours🏆🏆🏆 E-COMMERCE EXPERT IN AMAZON, ebay, Etsy, Shopify, Walmart and Other Marketplaces. The Amazon marketplace changes on a daily basis! Don't lose to your competitors, contact today! I can craft awesome amazon listings. I am well aware of the amazon system, FBA, and all the stuff. I can provide you high selling listing with high-ranking keywords. As you know, competition on Amazon is tough, but there’s a surefire way to stack the odds in your favor from day one, and that’s by... • Having a listing that sells your product better than your competitors... • Having a listing that ranks well by incorporating keywords so naturally, customers don’t even know they’re there... • Having a listing that’s written in such a way that it establishes you as the go-to seller in your category... That’s where I can help. My knowledge of Amazon to create listings that put you head-and-shoulders above the competition. Create an effective PPC or product targeting campaign and manage for 3 months Expert in eBay Store Design, eBay Listing Design, eBay Managing Service, and Virtual Assistant. eBay Store Design with Listing Template HTML, I have been working for 8+ years in the E-commerce Industry. I have been working on Amazon, eBay, and Shopify. I am an expert in product listings and SEO optimization in the above-mentioned marketplace. We all know how competitive the Amazon marketplace is! To be successful, you MUST know the in's-and-outs of Amazon. The list of AMAZON account services I can handle are as follow - ✅ Ongoing Amazon seller account management on Amazon Seller Central. ✅ PPE Level 1 and Level 2 Approval/ Category Approval On Restricted Categories ✅Amazon Listing Manager- Amazon listing (single listings & multiple variation listings) ✅Amazon Virtual Bundles ✅ Amazon Brand Registry ✅Amazon listings single/variation ✅ Amazon and Shopify Syncing ( Codisto Cloud and CedCommerce) ✅Amazon IPI Performance and Voice of the Customer ✅Violation Report- Amazon intellectual property infringements, ✅Copyright Infringement, Trademark Infringement, Image/Design and Patent Infringement. ✅Amazon Listing Customization as per the Categories/ Hand Made/FBM ✅Amazon Brand Change on New/Existing Listings without any errors ✅Amazon Account Suspension Appeal- ODR, LDR, Product Condition etc. ✅Amazon Keywords Research ✅Amazon Product content optimization - SEO Friendly ✅Amazon Product Listing & Amazon bulk listing ✅Amazon Enhance brand content creation (EBC) ✅Amazon Flat files / CSV templates upload / Amazon templates/Bulk Updates ✅Category Approval ✅Removing Negative Feedback ✅Fixing Variation Issues-Variation Listings (Parent & child listings with size & color variations) ✅Fix Amazon Pesticide Issue (All 8 Modules Answers with 100% Result Accuracy- $150- Customized) ✅Amazon A+ Content (EBC) Creation ✅Amazon Storefront creation ✅Amazon Channel Manager ✅ Amazon Customer Services. ✅Amazon Inventory Management. ✅Product listing in international marketplaces with Amazon Global Selling ✅Catalog and Amazon inventory management ✅Amazon PPC expert, Sponsored Ads, and Promotions ✅Owning Amazon buy box strategies ✅Product traffic increasing plans ✅Amazon PPC & Promotions ✅ Amazon FBA Complete Management. ✅ Amazon Flat files. ✅Amazon Browse node fixing, errors fixing ✅ Amazon listings Merge. ✅Amazon Backend Keywords Research. ✅ Amazon Titles, Bullet Points and Description Optimization. ✅ Amazon Sales Boost. ✅Amazon Customer Services. ✅ Amazon Order Processing. ✅Amazon Inventory Management. ✅ Amazon Brand Registry. ✅Amazon Dropshipping. ✅ Amazon Case Handling ✅ Amazon Enhanced Brand Content ✅ Amazon Store Front Design ✅ Amazon Prime ✅Amazon Reimbursement Case Handling Expert ✅ Amazon Account Health Management ✅Data Entry ✅Off Amazon strategies to draw extra traffic on Amazon PPC campaign ad-sponsored, Enhanced brand content, or A+ content. Come and join with me I want to touch your heart with my efficient work as well as my professionalism. You won’t need to tell me the character limitations for the title, bullets, and product description. I already know. You won’t need to tell me where to place your keywords for maximum effectiveness. I already know... Save yourself time and money by working with a tried-and-tested sales-producing Amazon Expert. Send me an invite or offer and let's discuss how we can rank your Amazon and eBay listings higher.
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    eBay Listing
    Amazon FBA
    Etsy Listing
    Inventory Report
    Amazon
    Customer Support
    Amazon Listing Optimization
    Amazon PPC
    Amazon Seller Central
    Inventory Management
    Shopify
    Amazon Webstore
    Typing
    Microsoft Excel
    Product Listings
  • $100 hourly
    + Intuitive, streamlined Google Sheets spreadsheets that finally give you the reports you’re looking for. + User-friendly systems that are easy to learn …plus I include an “Instructions” page with video tutorials + These Google Sheets have built-in protections to guard against users accidentally breaking the system + Finally gain the clarity to make confident decisions based on accurate data – not a gut feeling. + Work with an expert who can help you discern the right system(s) to use in your situation: Google Sheets, Google Forms, Google Data Studio (recently rebranded to "Looker Studio"), Google Apps Script, and / or Google Tables [Please note, there is a $1,000 USD minimum for new projects] TESTIMONIALS "Corben was extremely professional and knowledgeable. He made a video each time a portion of the project was complete to explain how it functioned and if there was any info he still needed from me to complete it. He always responded promptly and did what he said he was going to do. It was a great experience" - Jonathan W., Las Vegas, Nevada, November 2022 “What stood out to me about working with Corben was his attention to detail, his desire to make sure he was providing exactly what we needed to fulfill this project, and the way he stayed in communication with me throughout the project. I found him to be very knowledgeable, flexible, and courteous--yet diligent in making sure he helped us to accomplish our goals with the project. I would highly recommend him to anyone who could use his services!” - Sanjay K., Dothan, Alabama, March 2022 "Corben invests in learning my problems and business needs every time we engage. It isn't about the technical solution until he understands my world. You can't ask for a better approach. This is why I continually come back to work with Corben and refer him to my associates." - Gabriel H., Minneapolis, Minnesota, June 2020 CREDENTIALS Unlike many freelancers, this is my full-time work. You can count on me to be available during normal business hours. - Top-rated Upwork Freelancer with many 5-star reviews - Clients ranging from California to London to Australia; from Manufacturing to Interior Design to e-commerce - Bachelors of Science Dual Degree in "Operations and Supply Chain Management" and "Organizational Management" from Kansas State University - Various continuing education online courses from spreadsheet experts like Ben Collins and Leihla Gharani - Lean Six Sigma Yellow Belt PROCESS 1. FREE INFORMATIONAL CALL - 25 minute call where I will listen to your goals and learn about your current Google Sheet. 2. PROPOSAL - Within 24 hours after the call, you’ll receive a 2+ page PDF proposal outlining the scope of work, fixed price, and timeline. 3. SCHEDULE - Once you approve the contract and put funds in Upwork escrow, I’ll build out your project. 4. REVIEW & APPROVE WORK - We'll hop on a live call where I’ll teach you how the new system works. If you see things you would like changed, I can do a few small edits for free, or we can discuss a budget for "phase 2" that fits for you. 5. CLOSEOUT - Once you are crazy happy with the outcome, I’ll close our Upwork contract and you’ll be invited to leave a review. Thank you in advance for leaving a written review! If you have questions after using the system for a while, feel free to reach out. I’m happy to help and will stay with you until you’re 100% satisfied. NEXT STEPS Click the green “invite” button to begin the conversation! Looking forward to it, - Corben DATA SECURITY I’m aware that I may have access to some of your confidential data. I’ll respect your data privacy and give you tips on how to safeguard this information once our project is complete. FAQ Q: Where do you live? A: I live south of the Kansas City metro area where I enjoy small-town life, hiking in the woods, and fishing farm ponds. Q: Do you bill by the project or by the hour? A: I bill by the project, not by the hour. This helps both of us have clear scope expectations upfront. Also, this creates an incentive for me to get your project done faster – not slower. Q: Can you integrate with my existing software systems? A: Yes! I’ve built spreadsheets that integrate with the following: CVS exports, PDFs, JotForm, Shopify, Google Data Studio (now "Looker Studio"), Jobber, Paycor, ADP, Google Forms, Google Tables, and other Google Sheets – so there’s a good chance I can work with your system too. Q: Why should I pay you thousands of dollars when I can download a free Google Sheet template? A: Yes, the free templates are better than nothing, but you will always be missing the custom elements that make it fit your unique situation. If you do go with free templates, you can probably expect headaches down the road. If your spreadsheets make you want to throw your computer at the wall, click the green “Invite” button to get started. - Corben
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    Google Sheets Automation
    Spreadsheet Skills
    Supply Chain Management
    Data Analytics
    Google Apps Script
    Inventory Report
    Inventory Management
    Data Visualization
    Operations Management
    Google Sheets
    Google Forms
    Data Analysis
    Google Spreadsheets
    Looker Studio
    Supply Chain & Logistics
  • $25 hourly
    I specialize in improving Supply Chain processes by creating new efficiency standards. Supply Chain covers Sales Forecasting, Inventory Management, Logistics Management, and Ordering Management. My experience includes working with startups in the USA, Australia, and Mauritius. The following are my areas of expertise. • Inventory Management / Inventory Control - Develop a plan for maintaining optimal inventory levels. Avoid out of stock and overstock issues. • Production Planning - Prepare production capacity and order planning. BOM/Row Material planning. • Procurement - Reordering items with dates, including container planning. • Demand Planning - Replenishment/reordering quantities against the upcoming demand. Covering the order lead time. • Order Management - Reorder/replenish quantities in response to upcoming demand. Covering the order lead time. • Stock Management - Develop a plan for maintaining optimal inventory levels. Avoid out of stock and overstock issues. • Raw Material Management - Prepare production capacity and order planning. BOM/Row Material planning. • Forecasting - Use Streamline software or/and a Regression Model to identify sales trends and seasonality impacts. • Data Analyst - Identifying most Important items using ABC Analysis. • Supplier Management - Placing orders; cost comparisons; and inventory volume. • Customer Services – Make sure goods are always in stock. • Logistics Operations - Replenishment/reordering quantities against the upcoming demand. Covering the order lead time and container plan. The supply chain management is one of the most important components of a successful business. Logistics and supply chain management projects are within my capabilities. My goal is to provide realistic deadlines and a detailed breakdown of the entire process. I have a consistent & proven track record of successfully employing effective business practices that improve efficiency, reduce operating costs while increasing performance. We work within tight deadlines and within budget. Thanks & Regards, Shakir Hussain 12+ year experience
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    Data Management
    Management Consulting
    Order Management
    Data Analysis
    Inventory Management
    Inventory Report
    Project Management
    Demand Planning
    Warehouse Management
    Analytics
    Supply Chain Management
    Fashion Forecasting
    Microsoft Excel
    Forecasting
    Operations Management Software
    Production Planning
    Supply Chain Modeling
    Supply Chain & Logistics
  • $38 hourly
    Having worked for a start up business for nearly 7 years, I have a wealth of experience in sustainable operating strategies. I specialize in eCommerce management, Order fulfillment, customer service and supply chain. I can build out self sustaining operation models for your business, allowing you to remove your self for the day to day tasks and focus on the money making tasks.
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    Supply Chain Management
    Logistics Management
    Order Fulfillment
    Amazon FBA
    Shopify
    Ecommerce Website
  • $25 hourly
    I am a well qualified accountant with 20 years experience. I have following credentials: CPA - US - Certified Public Accountant (Associate) CMA - US - Certified Management Accountant ACCA - UK - Chartered Certified Accountant (Fellow) CA - PK - Chartered Accountant (Fellow) MBA - PK - Masters of Business Administration CD - PK - Diploma in Computer Science I have experience with following systems: QuickBooks PRO/ENTERPRISE QuickBooks POS QuickBooks Online (QBO CERTIFIED & Pro Adviser - GOLD) - can get 50% DISCOUNT to US Clients on QBO subscriptions. Xero (Xero CERTIFIED & Xero PARTNER Firm) Wave I am expert in using MS EXCEL. Also have experience with: Unleashed Inventory (Partner) SOS Inventory Stripe PayPal Braintree WooCommerce SKULabs I have a proper office work environment with high speed internet and power backup facility, so that I am able to provide you uninterrupted service. Here are some of my current and recent clients: - Dropshipping Trader - Ohio - US - (QuickBooks Enterprise 2016) - Web services provider - Georgia - US - (QuickBooks Online) - Publications, Travel and Events Management - Jamaica - (QuickBooks Online) - Video Services - Illinois - US - (QuickBooks Enterprise 2016 - Braintree - WooCommerce) - Trucking company - North Carolina - US - (QuickBooks Online) - Law firm - New York - US - (Xero) - CPA firm - Florida - US - (QuickBooks Online / Xero) - Online Training firm - Australia (QuickBooks Online - GST) - Retail firm - California - US - (QuickBooks Pro - QuickBooks POS) - Printing Services - Texas - US - (QuickBooks Online) - Property Management - Illinois - US (QuickBooks Enterprise 2016) I would like to build my clientele further, and keen to get your business. If you feel I have not quoted a fair rate, I don't mind giving you further discount. My main objective is to have a successful long term professional relationship, and happy customers. I strongly believe, if I truly care for my clients, they will also care for me. HOW I OPERATE --------------- I have a team of smart accountants. I personally get involved in all technical / non-routine tasks, but majority of the routine work is done by my team. All the work is done under my supervision and guidance. I will remain your point of contact and will take all responsibility for the work done. Because of the way I operate, in case your work increases, you can continue to get same service, without the hassle of finding another freelancer. This way I am able to offer you low rates, yet excellent service. SUMMARY - Why I am good Fit for the project? ---------------------------------------------------------- - I have international accounting certifications - I have QBO & Xero Certifications - I have 20 years of accounting experience - I have low hourly rate - I work with a team - can get things done quickly - I am hard working - I am honest - I am fluent in English (written and spoken) - I am creative - I am ranked "Top Rated" on Upwork
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    Xero
    Bookkeeping
    Data Entry
    Wave Accounting
    Accounts Payable Management
    Accounting
    Financial Accounting
    Microsoft Excel
    Intuit QuickBooks
    Financial Variance Analysis
    Financial Report
    Financial Projection
  • $20 hourly
    Software Developer, Tech Support Specialist, Customer Service Rep - Lead graphic designer of promotional material of TEST Squardon, the largest gaming organisation in the world. Well versed in the creation of static and animated 2D and 3D assets. - 3D Modeller, rigger and animator for game development studios. - Game developer with extensive experience on desktop and mobile development with C++, C#, Unreal Engine and Unity. Technical support expert - BSc Honours Degree in Computer Science from University of Hertfordshire - Experience in Customer Service department - Exceptional Communication and Problem Solving skills - Fluent use of all OS platforms - Excellent database administration skills - Time management skills - Proficient in diagnosing and troubleshooting hardware and software platforms - Experienced in QA & Bug hunting for software development projects - Experienced with various ticketing system platforms - Proficient in technical documentation creation and proofreading Customer Service Representative - Excellent communication skills, soft skills - Experience in e-shop customer service - Experienced in order preparation / processing / tracking - Experienced in order and account troubleshooting - Able to multi-task, prioritize and manage time effectively - Able to handle a challenging amount of workload - Fast typing skills - Able to identify and assess customers' needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Follow communication procedures, guidelines and policies - Fast learner
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    Game Development
    Web Design
    Product Support
    Software QA
    Network Administration
    Programming Languages
    CAD
    3D Modeling
    Technical Support
    Customer Support
  • $45 hourly
    If you’re looking for someone who doesn’t take the easy way out, understands business from A-Z, is ISO9000 methodology driven, and leads by example; look no further! With over 15 years of proven expertise in professional business management + 4 years E-commerce, I've successfully overseen sites generating annual revenues exceeding $100 million while meeting stringent expectations and surpassing challenging KPIs. My strategic approach is focused on proactive problem prevention and profit enhancement. I am confident that my experience and skills WILL contribute significantly to your organization's continued success. Personal Strengths: ➡️Very Organized ➡️Time Management Driven ➡️Patient and Detailed ➡️Huge Team Player/Servant Business Strengths and Previous Roles ⭐Leadership at all levels - Supervisor to General Manager. Teams of 3 - 100+ people ⭐Program/Account/Project Management - Tier 1 Aerospace: Boeing, Raytheon, UTC, Parker, + ⭐Scheduling/Inventory Management/Forecasting - $10+ Million ⭐Quality Assurance - Educated, Certified, AS/ISO 9001 driven ⭐Lean Methodology Driven ⭐Financial - Responsible for P&L statements ⭐Human Resources - Onboarding, Training, and Coaching. Turnover reduction and employee retention ⭐Supplier Management and Contracts Proficient Digital Technology: 〰️Amazon FBA/FBM 〰️Helium 10 〰️Shopify 〰️Walmart 〰️Net Suite 〰️Quickbooks Enterprise 〰️MS and G Suite - Strong in Excel 〰️Inventory Planner 〰️Flowspace 〰️Amazon Seller Cloud 〰️Slack 〰️Clickup 〰️Asana 〰️Monday.com
    vsuc_fltilesrefresh_TrophyIcon Inventory Reports
    Logistics Management
    Project Management
    Scheduling
    Supply Chain Management
    Microsoft Excel
    KPI Metric Development
    Amazon FBA
    Quality Control
    Time Management
    Microsoft PowerPoint
    Material Requirements Planning
    Business Operations
    Training
    Business with 1-9 Employees
    Business with 10-99 Employees
  • $29 hourly
    Hello, and welcome to my Upwork profile! I am thrilled to have the opportunity to introduce you to our exceptional team and the valuable services we offer. While I specialize in providing high-level consultations, it is important to note that my team is responsible for managing the day-to-day operations. With extensive experience in various industries, including eCommerce, Healthcare, Short-term rentals, Law firms, and Field service, we are well-equipped to handle a wide range of customer service and back-office tasks. Our company takes pride in being one of the pioneers of remote work, and we have honed our skills to deliver exceptional results. We are known for providing white-glove service, ensuring that our clients receive the utmost care and attention. Our company culture is deeply rooted in the "Nordstrom Way," which applies not only to our clients but also to our employees and our clients' customers. To fully understand the benefits of partnering with our company, I encourage you to schedule a discovery call with us. During this call, we can discuss your specific needs and requirements in detail, allowing us to tailor our services to your unique situation. We believe that effective communication and collaboration are essential for building strong and lasting partnerships. Whether you require assistance with customer service, back-office tasks, or any other operational support, our team is dedicated to delivering exceptional results. We are committed to providing the highest level of service and ensuring your satisfaction every step of the way. Thank you for considering our services, and we look forward to the opportunity to work with you soon.
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    Online Chat Support
    QA Management
    Management Skills
    Zendesk
    Shopify
    Amazon Seller Central
    Customer Support
    Email Communication
    Customer Retention
    Call Center Management
  • $18 hourly
    A blogging and writing rockstar, I have blogged on my own sites for 10+ years, as well as for others. I love to write, and writing is both relaxing and fun for me. I absolutely love writing movie, product, and television show reviews. However, I am pretty much adaptable to most any niche, as I am big on research. If I don't know it, I will learn it. I am more than happy to give my honest opinion as well as interjecting my personality into the piece. I take pride in all I do, putting my best foot forward, and this more than shows in my work. If you need someone to write blog/articles or reviews for you, look no further, you have found the best out there. I also have several years experience in customer service. If you need a top-notch, rock-star customer service agent then look no further. I live to help the customer and it shows in my attitude. I make the customer feel like they are number one, and do not allow them to leave disappointed. I have only the best interests of both my client and the customer in mind. Everything else is left at the door. I work hard for my clients, and that shows through my reliability. I have a cheerful, upbeat personality, that shines through to the customer. They are able to hear the *smile* in my voice, and that ingrains trust in their perception of me and my client. I have experience in inbound telephone handling, order taking, data entry, and inbound sales. If you are looking for one of the best customer service reps out there, look no further, you have found her.
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    Data Entry
    Amazon
    Slack
    Rackspace
    Zendesk
    Email Etiquette
    Email Support
    Zoho CRM
    Order Entry
    Community Management
    Customer Support
    Google Docs
    Blog Writing
    Shopify
  • $12 hourly
    I am an Amazon Expert Virtual Assistant having over Four years of experience and know the ins and outs of the system. I know sometimes it can be frustrating and even overwhelming to deal with some of the issues that suddenly happen to sellers, but don't worry, I'm here to help you fix those issues & get all set up again. Some of the issues I can help you with: ✅ Remove Listing Hijackers\ Listing Infringement ✅ Brand Registry ✅ Category Approval ✅ Hazmat Review\ SDS Sheet ✅ Plan of Action for Suspended Account ✅ Plan of Action for Shipping Eligibility ✅ Plan of Action for Restricted Products ✅ PPC Ad Eligibility ✅ Reinstate Listings ✅ Variations Issues ✅ Amazon PPC Campaigns Setup (Bulk & Manually) ✅ Amazon Campaign Management ✅ Product Listing ✅ Image Editing\ Infographics ✅ Bulk Listing ✅ Promotion Creation ✅ Shipment Creation ✅ Reimbursement ✅ Account Health Management ✅ Customer Support ✅ Keyword Indexing ✅ Keyword Tracking ✅ Listing Optimization ✅ ACOS Management ✅ External Traffic Note: Will resolve any other issues you are facing. Also, I will be your Virtual Assistant & Perform Daily Tasks on your Account ✅ Product Research ✅ Advanced Keyword Research ✅ Content writing & Optimization ✅ Listing Optimization ✅ PPC Creation & Optimization ✅ Customer services ✅ Resolve hazmat Issues ✅ Increase Feedback & Reviews What I do to grow sales on amazon ✅ Analyses of the product you are currently selling and pick the products that give an edge of success. ✅ Search the competitors and find weaknesses in their strategies that we can take advantage of. ✅ Best and optimal keyword research to advertising products that change visitors into customers. ✅ The campaigns that give more sales and profit. ✅ Weekly reports to clients about sales status. And many more strategies to apply. I always do my best to provide my clients with the best services, and I am sure that my services will put great value on your business. let's get in touch and discuss Thank You! Regards Waleed Sajid
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    Inventory Management
    Pay Per Click Advertising
    Account Management
    Ecommerce
    Amazon Advertising Console
    Amazon PPC
    Advertising Strategy
    Amazon FBA
    Amazon
    Amazon Listing Optimization
    Amazon Seller Central
    Campaign Optimization
    Campaign Management
    PPC Campaign Setup & Management
    Product Listings
  • $85 hourly
    I specialize in Supply Chain Management, Lean Six Sigma methodologies, Sales Forecasting and S&OP (Sales and Operations Planning). My mission is to satisfy my clients by bringing significant changes to their organizations which increase productivity, decrease cost and save time. I am passionate about improving business processes and motivating new businesses. That is the main reason I left the corporate world and set up my own business and data analysis company. If you intend to improve your Supply Chain processes or/and create new efficiency standards of work for Inventory Control, Production, Sales and Operations or just forecast your sales/demands for any purpose, I can help you. You just need to provide me with relevant data and I will analyze it and give appropriate solutions in a short time. I have over 17 years of successful work experience in manufacturing and consulting companies. - I am proficient in forecasting. I create sales forecast based on historical data applying statistical models, events, dynamic regression and judgmental approaches. I also develop revenue/cash flow forecasts for products combining statistics and financial modeling knowledge. - I am much experienced in e-commerce processes, operations and development, as well as different e-commerce platforms. I work on projects involving inventory management, fulfillment, warehousing and distribution solutions. - I have been working for e-commerce clients with complicated business operations (distributors across the globe, long production lead times, big Amazon/Walmart sales, etc.), and their inventory levels have improved tremendously, as well as the sales increased as a result of never being out of stock for any of products. - I work with Amazon Seller and Vendor Centrals, and manage the inventory levels for my clients on a daily basis. - I am experienced in Business Modelling. I can create organization charts, value stream maps, business process workflows and cause effect diagrams using Bizagi and MS Visio to analyze and improve processes, or for any IT business purpose. - I am proficient in documenting of business requirements, creating use cases and user stories for any IT development. I elicit information/data, ideas, business processes and rules from subject matter experts interpreting them, along with proactive improvements, into functional and non-functional requirements for a new system. - I have experienced in implementing Odoo and MS Dynamics 365 software through supply chain organizations. I make sure the new ERP system streamlines processes, improves visibility, reduces costs, and efficiently changes the way the company does the business. - I am skilled and experienced in other ERP Systems: NetSuite, SAP B1, Infor/Baan, Epicor, QAD, Stitch Labs, Priority and Seradex. I also advise my clients on the best system solution based on the nature of the business and its processes. I have completed online courses in business strategy, business analysis, operations management, financial modeling and marketing. I am certified in Lean Management and I am also Certified Business Analyst (CBA) from ANISAN Technologies – official Business Partner with IIBA. I have strong analytical, making decision, planning and organizational skills with ability to lead projects independently. I am very practical and realistic while working on projects. I use advanced methodologies and software to perform assignments. My areas of expertise: * Business Process Modeling * Business Process Re-engineering * Bisagi * MS Visio * BPMN 3.0 * Business Analysis * Requirements Analysis * Product Pricing * Cost Analysis * E-commerce * Lean Management * Six Sigma * Process Improvement * Sales Forecasting * Financial Forecasting * Financial Modeling * Demand Planning * S&OP (Sales and Operations Planning) * Inventory Management * Supply Chain Management * Operations Management * Purchasing * Data Analysis * Business Intelligence * MS Dynamics * NetSuite *Odoo * SAP B1 * Infor * Epicor * Stitch Labs * ERP * Google Sheets * Technical Writing When working as Lean Leader and Business Consultant, I have led tens of continuous improvement and efficiency projects in different departments of organizations which included measurements, analysis, improvements and control. These projects have saved thousands of dollars to the organizations on a monthly basis.
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    Manufacturing
    Retail & Consumer Goods
    Forecasting
    Financial Forecasting
    Fashion Forecasting
    Trend Forecasting
    Enterprise Resource Planning
    Amazon FBA
    Operations Management
    Inventory Management
    Requirements Analysis
    Business Process Reengineering
    Business Analysis
    Supply Chain Management
  • $12 hourly
    My native tongue is Spanish and I speak English very well as I graduated from the English major at the University of Quintana Roo. I'm hard-working, a quick learner and a reliable person with an extremely versatile skill set. I have experience working as part of a team and individually. I am good at translating, teaching and customer service. Over the years, my work has consisted of teaching English and Spanish, and tutoring sessions. I have even worked for well-known language learning companies such as Duolingo and Mondly. For e-commerce businesses, I've managed Gmail, Facebook and Amazon seller Central accounts. I've done data entry, and translation. I am willing to demonstrate my skills and discuss my qualifications. If given the opportunity, I won't disappoint.
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    Teaching English
    English to Spanish Translation
    Mexican Spanish Dialect
    Customer Service
    Email Etiquette
    Amazon Seller Central
    Latin American Spanish Accent
    Zendesk
    Freshdesk
  • $10 hourly
    Hello, Thanks for visiting my profile. I'm Herve (100% TOP RATED PLUS Freelancer on Upwork) and I am a native French speaker, completely fluent in English, and obtained Upwork Skill Certification - Customer Service (You can see this certification at the bottom of my profile). Over 6 years of experience in Customer Service through Shopify, WooCommerce, Oberlo, AliExpress, Zendesk, Freshdesk... I work well with all types of personalities from all around the world, and enjoy getting to know my client’s customers. I am an experienced Customer and Technical support Representative providing exceptional customer service through Phone, email and chat that shows and relays a genuine intention to help. I also have experience being a Virtual Assistant for a property management company and E-Commerce business support. I understand that quality customer service is essential to a successful business and I take pride in filling that role. For years, I've been working in this industry and providing excellent customer service became my passion. I meet deadlines, willing to learn new things and gain knowledge. I look forward to working with you in providing excellent service and anything else you may need help with. I am a very enthusiastic person looking forward for new challenges in my career and willing to improve my customer satisfaction experience. Je suis toujours prêt à apprendre et je me familiariserai pleinement avec le produit afin de fournir le meilleur support possible aux clients. Thank you for your time and please contact me for the success of your project. Au plaisir de vous lire !
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    Online Chat Support
    WordPress e-Commerce
    Shopify Apps
    Live Chat Software
    Gmail
    Customer Support
    Administrative Support
    Freshdesk
    Fashion & Beauty
    Zendesk
    Customer Service
    Facebook
    French
    English to French Translation
    Shopify
  • $45 hourly
    ✅ TOP RATED PLUS on Upwork ✅ 17+ Years of strong experience with 5-Star Feedback ✅~20,000 + hours on Upwork ✅~45+ Long-Term Relationship Projects on Upwork ✅ 5.0 star ratings certified by Upwork ✅ 100% Client Satisfaction & Recommendation ✅ Web and BI development * Experience: 17+ years * Deep knowledge of ASP.NET MVC 5+ * Advanced experience with HTML5 /CSS3 * Deep knowledge of JavaScript, jQuery ,SignalR , React JS , AngularJS * Experince with API using JSON , XML * Knowledge of C#, .NET Framework 4.0+ , ADO.NET * Entity Framework (or similar ORM) * MVC – javascript frameworks (knockout, angular) * Deployment of AZURE , CLOUD SERVER , RACKSPACE * BI Tools - MS BI , SSIS,SSAS,SSRS , Power BI , Jasper Report , Tableau , Qlik Sense . * WEBSOCKET development * Very good industry's practical expereince for SQL , T- SQL , SQL Concepts ,writing complex queries , performance analysis for huge databases , SQL Programming like Store procedures ,views,functions ,SQL Jobs, experience in relational database design * Strong expereince on BI TOOL like MSBI,Tableu,Metabase,Power BI * Third party controls TELERIK , DEVXPRESS I have 17+ years of experience in analysis, design and development of various websites, web applications , desktop applications and Web based ERP Products for Logistics, Transports,Accounts & Retail. ERP Domain Experience (SAP,MS Dynamics AX,EPICOR,INFOR,SAGE,Acumatica) • ERP-Transport /Logistics Management System • Banking Application • HealthCare Management • Insurance Domain • ERP-Supply Chain Management. • ERP-Warehouse Management System • ERP-Retail Management System • ERP-Packers & Movers • ERP-Finance & Accounts • ERP-Transport Management System • MRP – Pharma Manufacturing • MRP – Textile & Diamond Manufacturing I have developed very challenging work in SQL & ASP.NET . Our system is easy to use and flexible with many advanced features .Our reports have unique impression on management or users . I am seeking a good chance to prove my self in more detail to make a process easy for your business . Thank you
    vsuc_fltilesrefresh_TrophyIcon Inventory Reports
    SQL Server Reporting Services
    Database Architecture
    Microsoft SQL Server Reporting Services
    Microsoft SQL SSAS
    Inventory Report
    Microsoft Power BI Data Visualization
    LINQ
    MySQL Programming
    Software Architecture & Design
    ASP.NET MVC
    ASP.NET
    jQuery
    C#
    SQL
  • $95 hourly
    🧨 Top 1% Developer on UpWork⭐⭐⭐⭐⭐ Monday.com | Zoho | Zapier | Hubspot | Amazon Web Services | ChatGPT | QuickBooks Online | SalesForce | Microsoft Power BI | Stripe | Klaviyo | Clickfunnels | Jira | Asana | Excel | ClickUp | Google WorkSpace | Airtable | Tableau | Sharepoint | GoHighLevel | Integromat | Make.com | Zendesk | ActiveCampaign | PowerAutomate | AWS | Notion | Intercom | Podio | Twilio | Bubble.io | Stripe | Trello | Xero | Pipedrive | Typeform | Pardot | DialogFlow | IFTTT | Slack | WordPress | GOOGLE ADS | GOOGLE Analytics | WooCommerce | GOOGLE Sheets | ServiceNow | Azure | GOOGLE Suite | Mailchimp | WhatsApp | GOOGLE Script | Trello | Pipedrive | Planfix | Kajabi | Microsoft Dynamics 365 | Outlook | Netsuite | Typeform | Concluence | Podio | Zoominfo | Keap | Jotform | Marketo | SmartSheet | Atlassian | Close.io | Bitrix24 | QuickBase | Sugar CRM | CabinetVision | OpenAI | Workspace | Paypal | Dialogflow | JSON | XML | Zoho Deluge | Zoho One | Zoho CRM | Stack.ai | BotPress | RPA (Robotic Process Automation) | Service Titan 🪐API | Integration | Automatization🪐 🏆Every business uses several software and we are big fans of the fact that all the software working in the business were united into a single IT-infrastructure, where each software communicates with each other through automation and integration. This allows you to automate many processes, reduce the errors of employees from manual operations and accelerate business processes from marketing deals or delivery of goods (services), which will eventually become a profit for your company and income and mental health for you. 🥇We are: We're a team of engineers and BA's and our immense expertise lies in finding and implementing the newest technologies relevant to your business. 🥇We do: We practice a comprehensive approach that looks like this: by immersing ourselves deeply into your business process and analyzing it we find an optimal software solution that fits your business, we set it up, groom it, automate routine tasks, and then integrate it with all the other services you use thus creating a unified IT architecture adapted for your business process. Our areas of expertise are Project management, CRM, Customer service, Production scheduling, Paperwork, Bookkeeping, Purchasing, Inventory, Telephony, Workload, Marketing, Work with subcontractors, Analysis, and reporting. We can also solve isolated tasks outside of the approach. Analyze. If all you need us for is to find a software solution, then we analyze your business first; after that, we do research and come up with a list of software solutions that are the best fit to solve the problem; we put it in a detailed table with pros and cons of every product and go through it with you to help you choose the right one. The rest is up to you. Implement. If you already found software you want to implement, we are here for you too. We'll set it up and groom it to the point when it works exactly the way you need. Automate. In every business, there comes a time when it becomes obvious that too many routine operations are done manually, and it takes too much time. So to free all this time up automation comes to help. We can automate almost everything to the point when all you need to raise an invoice, set a task for the employee etc is a couple of clicks. An average business we work with has 90, 000 (ninety thousand) routine tasks made manually every month, so after the automation process of all the routine tasks the business saves up to 1,500 (fifteen hundred) work hours per month thus cutting its costs by somewhat $30,000 (thirty thousand)! Integrate. Since any scaled business uses a bunch of online services to operate, it is crucial at some point to manage all of them thru one dashboard. Our extensive experience allows us to integrate everything with the API onboard. But, if the service has no API (which is a rare thing nowadays), we can still integrate it with any other service. It'll just take us a little more time. 💥 💥 💥 Automation | Robotic Automation | Process Automation | Software Robots | Intelligent Automation | AI Automation | Business Process Automation | Digital Transformation | Workflow Automation | AI-Powered Automation | Task Automation | Cognitive Automation | Automate Tasks | Intelligent Bots | Workflow | Efficiency | Productivity Tools | Workforce Automation | Data Automation | Automated Solutions | Twilio serverless functions | Google Cloud Storage | Google functions | Deluge | JS | NodeJS | Java | Python 💥 💥 💥#Zapier #Monday #AI #Automation #CRM #AIEngineer #AIAutomation #Zoho #O365 #Word #Excel #Trello #AI #AIIntegration #Engineer #Excel #Engineer #IT #development #business #Typeform #Asana #Jira #Bubble.io #Podio
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    Python
    Django
    CRM Automation
    CRM Software
    Pipedrive
    Twilio API
    Zapier
    API
    API Integration
    cURL
    Automation
    Integromat
    Salesforce
    Zendesk
    Zoho CRM
  • $20 hourly
    Muhammad Qasim Mughal Netsuite Xero Certified QuickBooks Online Proadvisor Quickbooks Online Advanced Certified ACCA (Accountant) CFA Charter Holder ( Chartered Financial Analyst, Financial Modelling & Wealth Management Expert) I have proudly aided various clients in different industries to their gratification. Now I have +8 Years of experience in the arena of Accounting, Auditing, Management Consultancy, and Financial Advisory Services. I have finalized statutory audits of many organizations under my supervision. I believe in perfection so any project provided to me will be accomplished with excellence. I do Provide the Following Services: Accounting Services: Bookkeeping, Netsuite, Sage One, Quickbooks, Xero, Financial Reporting, ERP/CRM Consultant, System Documentation Business Consultant: Valuation, Forecasting, Budgeting, Equity Research, Business Plan, Feasibility Studies, System Integration, Working capital Management, Performa Statement Audit & Assurance: Internal Auditing, External Auditing (Non-Statutory), Compilation, Forensic Auditing, Fraud Investigation Here are some of the elements that set me apart: - I will always complete my projects by our established timelines. - I provide free support for 60 days to ensure your project is functional and understood. - I am happy to train you or a team member on use via Skype or telephone. - You will get clear, friendly communication throughout your engagement. Regards M. Qasim Mughal
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    Xero
    Buildium
    Financial Analysis
    Financial Reporting
    Asset Management
    Cost Accounting
    Technical Writing
    Financial Management
    WooCommerce
    Financial Modeling
    Balance Sheet
    Financial Audit
    Bookkeeping
    Income Statement
    Intuit QuickBooks
  • $75 hourly
    I'm the lead of a powerful team of creators who can achieve pretty much anything. Over the past decade, my team of elite funnel hackers, Google Brand Accelerator level marketers, and high touch graphic designers and I have mapped some of the highest converting 8-9 figure funnels on earth, and can overlay those infrastructures and customer flows on top of your business, product, service, or info product. Our developers are the real deal... they've built funnels highlighting Funnel Hacker Live Events for Russell Brunson himself, as well as 9 figure webinar entrepreneur Anthony Morrison. We truly believe we are the best in the world at what we do. Happy to defend that rep with every project. We're passionate about funnels because they can change lives. They changed mine when I discovered Russell Brunson's Perfect Webinar model years ago, and implemented it in an automated evergreen webinar that ended up doing 7 figures in revenue within 10 months.. but I'll tell you all about that on our call.. I can absorb your business as if it were my own, define your ideal conversion goals, reverse engineer a funnel mapping that most effectively achieves that goal, and then leverage my team to produce 3 months of work in 3 weeks. I truly enjoy business development, systems/standard operating procedures, scalable sales systems, and automation infrastructure. I'd love to jump on a call, let curiosity take the wheel for an hour, and see if I can create a strategy to unlock the next level for your brand. We brand ourselves as an incubator/accelerator for serious brands that want to cut to the front of the line. Let's book some time to jump on a call, and let us bring you from a place of chaos to a place of power. Services We Offer In House: - Top of Funnel Lead Magnets / eBook Offers - Active Campaign Email Automations - Sales Letter Scripting - Russell Brunson's Soap Opera Sequence - Middle Of Funnel Free + Shipping Offers (like Russell's DotCom Secrets page for example) - Automated Evergreen Webinars - Application Funnels (High Ticket Sales) - Perfect Webinar Presentations / Scripts - VSL Landing Pages - Automation Infrastructure (Zapier, Active Campaign, WebinarFuel) We also work with a brilliant paid media strategist named Justin who was the former lead of Google Brand Accelerator, which is basically the acquisition branch of Google. Once we build out your infrastructure, we'll introduce you to Justin and he'll scale it for you on Facebook, Instagram, Tiktok, Youtube, etc. Done for you funnel systems, done for you scaling, all at the highest level humanly possible. That's us.
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    Business Planning & Strategy
    API
    Product Research
    Alibaba Sourcing
    AliExpress
    eBay PPC
    Business Development
    Automation
    Web Design
    eCommerce
    Dropshipping
    Amazon FBA
    Amazon Plugin
    Shopify
    WooCommerce
  • $20 hourly
    A graduate of the University of the West Indies with a bachelors degree in media and communication, my interpersonal, writing and analytical skills have been keenly developed to facilitate the transmission of my expertise for the benefit of your organization. Furthermore, the experience I garnered while being employed at Black River High School as an English teacher has provided me with the opportunity to improve my knowledge and competence in areas of leadership, accountability, delivery, organization and planning. My customer relation skills and the ability to work on my own initiative were indeed sharpened while employed to Heath Life transfers where i worked as a cold calling telemarketer. I have worked as a customer service representative at Fullgram Solutions for over 2 years in the capacity of a team lead. My primary role was to ensure that employees were professional and success driven as we sought prospects for enrollment into different online schools and colleges in America. I am currently employed to EPEE management (Telemarketing Company)in the capacity of a Team Lead. Additionally, I am experienced in the field of customer service, writing - whether short stories or poems,proof-reading and tutoring.
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    Live Chat Operator
    Customer Satisfaction
    Product Knowledge
    Customer Support
    Customer Service
  • $15 hourly
    Thank you for visiting my profile! I am open for any job relating to CSR. I am confident that my 15 years experience working in customer service will be an asset. Throughout my experience, I have gained valuable insight and a solid understanding of the important role that Customer Service Representative plays in an organisation. My active listening, communication and mediation skills have been critical on more than one occasion. I have worked with customers to maintain relationship, resolve disputes and escalated issues. The approach I take to dealing with conflict is unique in that I combine listening with negotiation to understand the customers perspective. Acknowledgement must always come before up-selling. I can then highlight a product strengths to maintain business and regain satisfaction. I am patient, professional and able to learn about a product quickly. I will care for your customers. I am reliable and punctual. You can always count on me to show up on time and remain dependable throughout my shift. I am energetic, calm under pressure, dedicated and committed to duties. I can excel in a fast-paced environment. My outgoing personality will not only be appreciated by customers, but will serve as a motivator to my team members. If I am given the opportunity I will prove myself to be an asset to your organisation. God bless!
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    Health & Fitness
    Answered Ticket
    Gorgias
    Customer Satisfaction
    Communication Etiquette
    Customer Experience Research
    Product Knowledge
    Customer Support
    Email Support
    Online Chat Support
    Order Tracking
  • $20 hourly
    I am a very detail-oriented, quick learner, reliable, proactive, flexible, can multitask, and can work with less supervision well-rounded E-COMMERCE VIRTUAL ASSISTANT and BOOKKEEPER. I started working as a bookkeeper in various small businesses in 2010 here in our place and became an online bookkeeper year 2018. I am a CERTIFIED QUICKBOOKS ONLINE PROADVISOR and XERO CERTIFIED ADVISOR. I am also a well-rounded e-commerce virtual assistant. I worked as a Data Entry Specialist. I have experienced in Amazon, Walmart, eBay, Wayfair, Lowe's, Home Depot, and also in many Australian shops like Catch, Vidal B2B, Kogan, Tools stores (Adelaide tools, Just tools, etc.) order processing and drop shipping as a FULFILLMENT SPECIALIST. Experienced CUSTOMER SUPPORT for Shopify, Etsy, eBay, and Amazon Seller Central selling platforms. Experienced INVENTORY AND RESTOCKING MANAGER, also responsible for product management and product listing with basic photo editing in Shopify, Etsy, Amazon, eBay and Magento. I have experienced in Amazon Vendor Central as a product uploader using inventory file bulk submission and uploading the items manually. Accounting & Bookkeeping Customer Support Ecommerce Specialist Project Management Order Processor Fulfillment Specialist, Printful, Deliverr Inventory Management Shopify, eBay, Amazon Seller Central, Amazon Vendor Central, Etsy, Magento FreshDesk, Zendesk, AutoDs, Gorgias, Replymanager QuickBooks Online, Xero, Zoho, Microsoft Excel Asana, Stripe, Trello Sellberry
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    Xero
    Ticketing System
    Multitasking
    Product Listings
    Order Processing
    Order Tracking
    eCommerce
    Administrative Support
    Order Fulfillment
    Bookkeeping
    Customer Service
    Ecommerce
    Inventory Report
    Customer Support
  • $15 hourly
    Greetings! I'm Noor, your go-to Expert Bookkeeper specializing in QuickBooks, Real Estate Bookkeeping, and Buildertrend. With a wealth of experience, I bring precision and efficiency to your financial processes. 📚💼 As a certified QuickBooks ProAdvisor, I excel in unraveling financial intricacies, providing you with a clear, organized financial landscape for informed decision-making. 📊 Whether you're a small business or a real estate professional, I tailor my services to meet your unique needs. 🏡 In the construction domain, I am a Buildertrend specialist, leveraging its capabilities to optimize project finances, ensuring your construction projects stay on budget and on schedule. 🔨 My expertise extends to real estate bookkeeping, where I bring finesse to property financial management, ensuring efficient rent collection, precise expense tracking, and accurate financial reporting with tools like AppFolio. 🏢💻 If you're seeking to integrate Dynamics 365 into your financial ecosystem, I've got you covered. As a Dynamics 365 enthusiast, I customize financial workflows for seamless integration with your business processes. 💼💹 My services encompass meticulous bookkeeping, QuickBooks assistance, specialized real estate bookkeeping, Buildertrend optimization, and Dynamics 365 integration. 🚀💰 Industries served include real estate, construction, and beyond. Ready to embark on a financial journey that's both efficient and enjoyable? Let's connect and optimize your finances together! 💬🌐 ⭐The following are the tasks that I can get done for you⭐ ✅ SETTING UP OF NEW ACCOUNTS ✅ MAINTAINING AND MANAGING OLD ACCOUNTS ✅ ACCOUNT PAYABLE AND ACCOUNT RECEIVABLE ✅ CATEGORIZATION AND ENTRIES OF TRANSACTIONS ✅ PROCESSING OF INVOICES ✅ ACCOUNTS BRIEFING ✅ RECONCILING BANK AND CREDIT CARD ACCOUNT BALANCES ✅ BALANCE SHEET PREPARATION ✅ CLEARING INCONSISTENCIES IN ACCOUNTS ✅ FINDING PROFIT AND LOSS AND OTHER FINANCIAL REPORTS Bookkeeping services that I specialize in: ⭐ QUICKBOOKS ONLINE ⭐ QUICKBOOKS DESKTOP (all versions) ⭐ XERO ACCOUNTING ⭐ BUILDIUM Property Management Accounting ⭐ APPFOLIO ⭐ ZOHO BOOKS ⭐ WAVE ACCOUNTING ⭐ BUILDERTREND My objective is to keep accurate records, satisfy my clients with my work, and help you flourish your business to new heights. Cheers! Noor
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    Buildertrend
    Buildium
    Gusto
    Inventory Report
    Sales & Inventory Entries
    Cryptocurrency
    AppFolio
    Financial Statement
    Xero
    Microsoft Excel
    Oracle Accounting
    Account Reconciliation
    Bookkeeping
    Bank Reconciliation
    Intuit QuickBooks
  • $20 hourly
    I hold over 12+ years of professional experience. Worth noting is my extensive background in phone, email and chat support, order processing, recruiting, account/project management, and technical consultancy. I have extensive knowledge in customer service and technical support with years of experience in various top-tier industries in different fields of support. I excel in the workplace by providing passionate energy and strong desire to create milestones. I have vast experience and exposure in many aspects of Helpdesk Management, CRM, ERP, and other Cloud-based systems i.e., Zendesk, Velaro, Zopim, Freshdesk, Kayako, Salesforce Desk, OSTicket, Help Scout, Slack, Ryver, NetSuite, Five9, Asana, Zoho, Salesforce CRM, Basecamp, Member Mouse, Intercom, Magento, SAP ERP, Gorgias, Shopify, Melprints, Braintree, Stripe, AliExpress, WePay, Oberlo, Atlassian JIRA, Helpshift, and other online working platforms/tools. As a Civil Engineer, I have handled, lead and supervised various vertical/horizontal construction projects and residential/commercial structures as a Project Coordinator, Structural/Architectural Engineer, QA/QC and Quantity Surveyor in the past 8 years. I am proficient in using AutoCAD, Revit and other Engineering softwares. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas, enthusiasm, and has a positive work attitude. Try me out!
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    Microsoft Azure
    Construction Estimating
    HubSpot
    Gorgias
    Intercom
    Salesforce CRM
    Order Fulfillment
    WordPress
    Shopify
    Magento
    Atlassian JIRA
    Zopim
    Zendesk
    Online Chat Support
    Technical Support
  • $20 hourly
    Hello, Thank you for taking a look at my Top-Rated Upwork Profile I've been working in the customer service industry for more than 5 years. During my career, I have worked for different call centers as a customer service representative, Sales specialist, and Quality Assurance agent. I've become very experienced in handling day to day queries and building relationships with customers I have the proper computer software knowledge in Windows Operating Systems, and different CRM tools, such as Zendesk, Intercom, Shopify, Help Scout, WIW, Admin Tool etc. I'm a creative problem solver that always makes sure to understand clients' issues. I fully understand the importance of Customer Care, and you can rest assured that I will always work in line with the highest guidelines and do everything possible to minimize repeat customer problems or complaints..
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    Customer Service
    Customer Support
    Customer Satisfaction
    Gorgias
    Multitasking
    Microsoft Office
    CallTools Call Center Software
    Call Center Management
    Phone Support
    Online Chat Support
  • $18 hourly
    Hi, Lyn here! I’m a Social Media Manager and E-Commerce Store Specialist. You'll need this rock star to be fearless, ready to roll up sleeves and get up to speed quickly, take ownership of the role and responsibilities, and most importantly, deliver results. I am an Expert in Social Media focusing on Facebook and Instagram. I am empowering businesses using social media strategies to increase customers and make your brand well ”known”.I can help you be one of those exceptional brands. As an Ecommerce Store Specialist. I can also help you and save your unnecessary man-hours and other resources you're burning by streamlining your processes utilizing data management and analysis. I can also support your campaign with mundane admin tasks so you can just sit there and do big boss things like think of world domination. My Services include, but are not limited to: 💎Social Media Management ✔Facebook and Instagram Management. ✔Community Management ✔Content Plans and Creation ✔ Video Editing and Graphic Designs ✔Increasing awareness and more audiences to the page. ✔Hashtag Strategy 💎SHOPIFY STORE MANAGEMENT ✔ Manage Order Fulfillment thru Dsers, Oberlo, Printful, CJ Dropshipping, Royal mail Click and Drop, Printful, CSV file to the supplier. ✔ Manage Customer Support thru Gorgias, Zendesk, Freshdesk, Gmail, and MS Office 365 "I eat emails for breakfast ✔ Product Management. ✔Other Admin Task It'd be an honor to help your business grow. Let's create something amazing together! Regards, Lyn
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    Social Media Content Creation
    Instagram
    Instagram Marketing
    Social Media Content
    Social Media Marketing
    Social Media Website
    Email Technical Support
    Social Media Management
    Project Management
    Order Fulfillment
    Order Management
    Online Chat Support
    Shopify
    Customer Service
    Email Support
  • $15 hourly
    WORK EXPERIENCE • 3 years experience in Project Management (Saas platform) • 5 years experience in online customer service operations. • 17 years work experience as customer support/technical support through channels like email, phone and chat • 3 years Operations Supervisor of 30 headcounts in a team *Project Management of start-ups Saas platform • 1 year Data entry from spreadsheet to database or CRM • Product Research and Dropshipping • 1 year Online Researcher • 1 year Quality Analyst • 2 years Esl teacher • 3 years virtual assistant • 2 years Executive secretary and admin staff of various companies SKILLS • Data entry from spreadsheet to database or CRM • Set up Bitrix24 Crm • Knowledge on MS Office tools (Excel, Power Point) • Knowledge on Canva, WordPress • Knowledge on Monday, Slack, Asana, Notion • Knowledge on Zoom, Skype, loom, WhatsApp, ring central, etc • Knowledge on basic accounting and bookkeeping • Email management • social media management. • project management experience • Knowledge of CRM/ customer service software and best practices • Good problem solving and analytical skills • Thorough understanding of entire eCommerce processes from conversion to order fulfillment to customer service • Operational/function understanding of eCommerce technologies and websites • proactive in identifying, resolving and communicating challenges • Able to work at a detailed level while maintaining an overall project perspective • Good organizational and time management skills • Possess excellent follow-up capabilities, ability to prioritize and handle several projects simultaneously • Knowledge on Quickbooks Passer of BERLITZ and Versant for English Fluency * Training And Product Training Manager * Knowledgeable of CRM tools like Siebel, Oracle, Siebel, Fuse. • Knowledge on Video editing Softwares. • Knowledge on Weebly and Wix
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    Social Media Content Creation
    Social Media Account Setup
    Project Management
    Computer Skills
    Technical Support
    Accounting Basics
    Administrative Support
    Customer Support Plugin
    Data Encoding
    QA Management
  • $130 hourly
    𝗘𝘅𝗽𝗲𝗿𝘁 ⏱ 𝘁𝗶𝗺𝗲 𝘀𝗮𝘃𝗶𝗻𝗴𝘀 ⏱ 𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝗵𝗲𝗲𝘁𝘀 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻. 📈 𝟮𝟬𝟬+ 𝗵𝗮𝗽𝗽𝘆 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘀𝗲𝗿𝘃𝗲𝗱 𝗮𝗿𝗼𝘂𝗻𝗱 𝘁𝗵𝗲 𝘄𝗼𝗿𝗹𝗱. 🌎 𝗢𝗯𝘀𝗲𝘀𝘀𝗲𝗱 𝘄𝗶𝘁𝗵 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝗶𝘁 𝗱𝗼𝗻𝗲 𝗽𝗲𝗿𝗳𝗲𝗰𝘁𝗹𝘆 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗶𝗺𝗲, 𝗼𝗻-𝘁𝗶𝗺𝗲, 𝗲𝘃𝗲𝗿𝘆-𝘁𝗶𝗺𝗲 𝘁𝗼 𝘀𝗮𝘃𝗲 𝘆𝗼𝘂 𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗮 𝘁𝗼𝗻-𝗼𝗳-𝘁𝗶𝗺𝗲! 🎯 📞 Just invite me to your job on Upwork, and we can chat about exactly how we can automate your business processes together. 📞 ❝ 𝘿𝙚𝙣𝙣𝙞𝙨 𝙬𝙖𝙨 𝙖𝙣 𝙖𝙗𝙨𝙤𝙡𝙪𝙩𝙚 𝙥𝙡𝙚𝙖𝙨𝙪𝙧𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝! 𝙒𝙚 𝙝𝙖𝙙 𝙖 𝙘𝙤𝙢𝙥𝙡𝙞𝙘𝙖𝙩𝙚𝙙 𝙣𝙚𝙚𝙙 𝙩𝙤 𝙩𝙪𝙧𝙣 𝙖 𝙘𝙤𝙡𝙡𝙚𝙘𝙩𝙞𝙤𝙣 𝙤𝙛 𝙨𝙥𝙧𝙚𝙖𝙙𝙨𝙝𝙚𝙚𝙩𝙨 𝙞𝙣𝙩𝙤 𝙖𝙣 𝙖𝙪𝙩𝙤𝙢𝙖𝙩𝙚𝙙 𝙨𝙮𝙨𝙩𝙚𝙢. 𝘿𝙚𝙣𝙣𝙞𝙨 𝙚𝙭𝙚𝙘𝙪𝙩𝙚𝙙 𝙩𝙝𝙚 𝙥𝙧𝙤𝙟𝙚𝙘𝙩 𝙛𝙡𝙖𝙬𝙡𝙚𝙨𝙨𝙡𝙮! 𝙃𝙚 𝙬𝙖𝙨 𝙞𝙣𝙘𝙧𝙚𝙙𝙞𝙗𝙡𝙮 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙫𝙚 𝙖𝙣𝙙 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙤𝙤𝙙 𝙤𝙪𝙧 𝙣𝙚𝙚𝙙𝙨 𝙧𝙞𝙜𝙝𝙩 𝙖𝙬𝙖𝙮. 𝙄 𝙬𝙞𝙡𝙡 100% 𝙗𝙚 𝙬𝙤𝙧𝙠𝙞𝙣𝙜 𝙬𝙞𝙩𝙝 𝙝𝙞𝙢 𝙖𝙜𝙖𝙞𝙣! ❞ 🗣 Michelle Mundy - Executive Director, Production Operations - Left Field Labs 🗣 Highlights of what my clients love about working with me and my team: 🔸 Exceptional experience backed understanding of what’s possible, what’s challenging and how to create a tailored solution that fits your unique situation. 🔸 Top-notch communication skills. 2 hours or less response time. Two weekly updates at minimum that cover progress, budget concerns and other relevant info. Transparency is key! 🔸 I am solution focused. We push hard to find a way to make things work; we don’t just write things off as impossible due to a lack of imagination or laziness. 🔸 50+ years of experience between myself and my carefully hand-picked and vetted team members (we work with the best who genuinely know what they’re doing!) 🔸 Peace of mind. Have a problem? I’ve got your back and will get it fixed reliably and quickly. I excel at freeing up time in your business so that you and your team can stay in your genius-zones, doing the things that cannot be automated (yet). Here are a few examples of some recent wins I’ve created for my clients; ⏱ Saved Evolved Finance’s team over 50+ hours of manual data entry every day ⏱ Saved our client Alec 40+ hours per month avoiding manually updating Google Calendar events based on his master spreadsheet ⏱ Saved our client John and his team 30+ hours of manual time needed to create folder structure in Google Drive. Highlights of the type of work I commonly support my clients with include: ☑️ Google Sheet Automations, Google Sheets Scripts / Macros & Google Apps Script ☑️ Google Workspace Automation (Drive, Sheets, Docs, Forms, Calendar, Gmail) ☑️ Reporting Automation & Dashboard Creation ☑️ Manual Data Entry Elimination ☑️ Automated Google Calendar Event Creation ☑️ Automated Emails Based On Google Form Submissions ☑️ Google Drive PDF Backups & Saving Automations ☑️ Social Media Platform Analytics/Reporting In Google Sheets (Facebook, Instagram, LinkedIn) ☑️ Automated Text Messaging Solutions Triggered in Google Workspace (With Twilio) ☑️ Zapier, Make.com & Segment.com Related Work Typical results of working together include: ✅ Increased Revenues & Major Ongoing Time Savings ✅ Less Mistakes, Greater Accuracy (Humans Make Mistakes, Automations Don’t) ✅ Less Headaches, More Peace Of Mind & Operations Running More Smoothly Thanks for taking the time to learn more about me! Let me help you win that time and more back. Let’s chat about your project together. Just invite me to your job on Upwork. Talk soon. Dennis Krinitsyn ❝ 𝘿𝙚𝙣𝙣𝙞𝙨 𝙙𝙞𝙙 𝙖 𝙥𝙝𝙚𝙣𝙤𝙢𝙚𝙣𝙖𝙡 𝙟𝙤𝙗 𝙬𝙞𝙩𝙝 𝙤𝙪𝙧 𝙥𝙧𝙤𝙟𝙚𝙘𝙩. 𝙃𝙚 𝙬𝙖𝙨 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙫𝙚, 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙𝙞𝙣𝙜, 𝙩𝙞𝙢𝙚𝙡𝙮, 𝙞𝙣𝙘𝙤𝙧𝙥𝙤𝙧𝙖𝙩𝙚𝙙 𝙛𝙚𝙚𝙙𝙗𝙖𝙘𝙠, 𝙖𝙣𝙙 𝙤𝙫𝙚𝙧𝙖𝙡𝙡 𝙥𝙧𝙤𝙫𝙞𝙙𝙚𝙙 𝙖 𝙝𝙞𝙜𝙝-𝙦𝙪𝙖𝙡𝙞𝙩𝙮 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙖𝙗𝙡𝙚 𝙗𝙚𝙛𝙤𝙧𝙚 𝙤𝙪𝙧 𝙖𝙜𝙧𝙚𝙚𝙙 𝙙𝙚𝙖𝙙𝙡𝙞𝙣𝙚. 𝙄 𝙝𝙞𝙜𝙝𝙡𝙮 𝙧𝙚𝙘𝙤𝙢𝙢𝙚𝙣𝙙 𝘿𝙚𝙣𝙣𝙞𝙨 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙩𝙚𝙖𝙢 𝙩𝙤 𝙖𝙣𝙮𝙤𝙣𝙚 𝙞𝙣𝙩𝙚𝙧𝙚𝙨𝙩𝙚𝙙 - 𝙄 𝙘𝙤𝙪𝙡𝙙 𝙣𝙤𝙩 𝙗𝙚 𝙢𝙤𝙧𝙚 𝙞𝙢𝙥𝙧𝙚𝙨𝙨𝙚𝙙 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚𝙞𝙧 𝙖𝙥𝙥𝙧𝙤𝙖𝙘𝙝 𝙖𝙣𝙙 𝙬𝙤𝙧𝙠. ❞ 🗣 Alec Harrises - Program Administrator - HubSpot 🗣 P.S. - Just as a heads up - my rates will be going up to $140/hr starting January 1st, 2024. Any projects started before January 1st, 2024, will still be $130/hr.
    vsuc_fltilesrefresh_TrophyIcon Inventory Reports
    Spreadsheet Macros
    Google Calendar
    Google Slides
    Google Docs
    Google Spreadsheets
    CSS
    Analysis
    JavaScript
    Automation
    Google Workspace
    Google Apps Script
    Google Sheets
  • $17 hourly
    I have experience in technical and customer support, CAD drafting, 3D design, and programming, I have been working with computer hardware and software since 1994 when I got my first PC. After high school, I studied Information Technology for 3 years and received my degree in 2002. After receiving my degree I got a job as an IT admin and later on did some Java programming, in 2005 I started working for a consulting engineering company doing CAD drafting and bending schedules. I started working from home in 2013 and have done, customer and technical support for companies like PressenceLearning, Upwork, and InsureSign since then.
    vsuc_fltilesrefresh_TrophyIcon Inventory Reports
    Technical Support
    Customer Support
    Autodesk 3D Studio Max
    Adobe Illustrator
    Autodesk Autocad Civil3D
    Java
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