Hire the Best Managed Services Freelancers in Sydney, NSW

I am one of the few freelancers on Upwork with over 32 years of hands-on IT experience, gained exclusively within the Australian market. Based in Sydney, I work exclusively with Australian businesses and am available during Australian business hours. This means you can expect fast response times, clear communication, and a consultant who understands Australian business culture, expectations, compliance requirements, and operating environments. f you're located in Sydney, I'd be happy to come on-site and provide support when needed. Throughout my career, I have worked with leading Australian organisations, including Data#3, Dimension Data, Telstra, Woolworths, and Optus, along with many other businesses across a wide range of industries. The knowledge and experience gained from these organisations enables me to deliver the same professional and structured approach that businesses expect from large IT service providers, while offering the flexibility, responsiveness, and cost-effectiveness of an independent consultant. Whether you need urgent troubleshooting, ongoing support, project delivery, or strategic IT guidance, I provide practical, cost-effective, and easy-to-use technology solutions tailored to your business needs. Areas of Expertise Infrastructure & Data Centre Technologies Networking & Cybersecurity Microsoft Azure & Cloud Migrations Microsoft 365 copilot and AI Adoption Virtualisation Platforms Microsoft 365 & Office 365 Virtual Desktop Solutions Windows Server Mobile Device Management (MDM) End User Computing Modern Workplace & Intune Ad-hoc IT Support IT Consulting & Advisory Managed IT Services Project Delivery & Migrations Infrastructure Modernisation Cloud Adoption & Migration Projects Technical Leadership & Architecture Guidance If you do not see a particular technology or service listed above, there is a good chance I have worked with it during my 32-year career. Feel free to discuss your requirements with me. Fully Insured For complete peace of mind, all my services are backed by IT professional insurance through a trusted global insurer with an Australian presence. A current Certificate of Currency and proof of identity can be provided prior to engagement upon request. This provides an additional level of assurance that many freelancers are unable to offer. I look forward to discussing your requirements and helping you achieve your technology goals.

I’m a detail-oriented, proactive Virtual Assistant with 4+ years of experience supporting founders, small businesses, nonprofits, and service-based teams across Australia, the UK, and Asia. I specialise in clean systems, smooth operations, and reliable admin support so you can stay organised, informed, and focused on high-value tasks. I’ve managed daily operations, CRM maintenance, data entry, inbox and calendar management, vendor communication, onboarding workflows, customer support, and full document organisation. I work quickly, communicate clearly, and take initiative — so you don’t need to micromanage. ⸻ 🔹 What I Can Help You With Admin & Operations Support • Data entry, accuracy checks, spreadsheet management • CRM cleanup, tagging, deduplication, custom fields • Inbox + calendar management • SOP creation & process documentation • Google Workspace + SharePoint organisation Customer Support • Friendly, professional communication • Handling enquiries, reservations, onboarding • Troubleshooting account or access issues • Experience with PMS + CRM tools (including MEWS) Document & File Management • Organising folders, naming systems, labels • Converting, formatting & structuring files • Keeping everything clean, accessible, and consistent Event & Project Coordination • Scheduling, logistics, communication • Supporting nonprofit projects (incl. a 1,000km charity cycling event) • Research, planning, vendor coordination Design Support (Canva) • Booklets, guides, templates, PDF documents • Light social media graphics & content support

What I offer you: I increase the productivity of mid-size businesses (10-500 users) by providing below solutions. So their day-to-day operation will improve internally: - Better Communication in your team by having fabulous Intranet/Portal on SharePoint using SPFx - Better Collaboration and Document Management using Teams, Slack, and SharePoint - Automating Business Process and workflow (BPMS) using Flow and Nintex, K2 - Workforce mobility (mobile app) using PowerApps and Nintex - Business Intelligence (BI and data analytics) using Power BI - CRM development and customization using Dynamics 365 - Data migration to the cloud (SaaS) from on-premises to Office 365 or G Suite - System Integration using oData, RESTful API, Nintex workflow cloud I have experience in such industries - construction, manufacturing, engineering, healthcare, legal, finance, and more Let's have a quick conversation about how my expertise contributes your business needs!

Welcome to my profile! I bring to the table over 15 years of comprehensive experience in the IT industry, making me well-equipped to handle a variety of systems infrastructure projects. My core competencies lie in Microsoft, Office 365, Azure, Linux, networking, servers, and desktop administration. Based in Sydney, Australia, my portfolio boasts successful management of thousands of endpoints and hundreds of servers, as well as an array of firewalls, routers, and switches on an international level. This experience has endowed me with the ability to tackle any IT-related project with precision and efficiency. I possess a keen interest in Cyber Security, server & email migration, phishing and awareness training, and cloud-based projects. Having managed an MSP, I'm no stranger to complex, multi-faceted tasks. Yet, I find particular satisfaction in undertaking independent projects that allow me to create direct impact. With my expertise, I'm prepared to transform your IT challenges into strategic assets. I'm passionate about tailoring my approach to your unique needs and exceeding your expectations in every project. I look forward to exploring how we can shape the future of your IT landscape together. Thank you for considering my services, and I eagerly await our potential collaboration!" nefalim.com

Microsoft Dynamics architect with over 20 years of experience. - 60+ Projects done. - Domain Expertise: Food & Beverage, Manufacturing, Retail, Logistics, Sales & Marketing, Finance, Distribution etc. - Proven track record with clients based in - USA, Australia, Kenya, Singapore, UK etc. - Consulting and end-to-end implementation. - Good understanding of Business processes. - Accurate and timely delivery. - Good communication skills. - comfortable working in different time zones.