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I aspire to contribute to an organization that recognizes my strengths, enhances my skills, and fosters professional growth in the field of networking. With around 10 years of experience in the IT industry, I bring expertise in networking, wireless technologies, security, and SD-WAN. As a versatile and adaptable professional with over a decade of experience in the private sector, I have extensive hands-on knowledge of routers, switches, firewalls, and a broad range of networking solutions. My technical proficiency covers Cisco Nexus Switches, Cisco Meraki devices, Cisco Wireless, Cisco Prime, Cisco WAAS, Aruba Wireless, Aruba ClearPass (CPPM), Aruba Central, Aruba Gateway, Palo Alto Firewalls, Panorama, Prisma SD-WAN, Fortinet products (FortiGate, FortiSwitch, FortiAP, FortiExtender, FortiManager, FortiAnalyzer, FortiCloud), F5 BIG-IP, Silver Peak SD-WAN, Ubiquiti UniFi solutions, Cradlepoint, VMware Cloud, OpsRamp, MS Visio, ServiceNow, and various network-related projects. I am a dedicated, motivated, and adaptable professional with a positive attitude, strong problem-solving skills, and a commitment to maintaining high professional standards. My ability to quickly grasp new technologies, communicate effectively, and take on challenges allows me to work independently or as part of a team. Technical Expertise Routing OSPF, EIGRP, eBGP, iBGP, VRF, Static & Dynamic Routing, Cisco Routers, Cisco Meraki Appliance, Cisco WAAS, Ubiquiti UniFi Gateway Switching VLANs, Port Security, Trunking (802.1q), EtherChannel, VTP, STP, MST, RSTP, PVST Inter-VLAN Routing, CEF, HSRP, VRRP, GLBP, PoE, SPAN, MAC Table, VSS, vPC, Flex-Link Cisco Catalyst & Nexus Switches, Cisco Meraki Switches, Ubiquiti UniFi Switches Security Policy-based & Route-based VPN, AAA, ACLs, Cisco ASA, FortiGate, Palo Alto Firewalls, Sophos Firewalls Panorama, Aruba CPPM, Aruba Gateway, Cisco Meraki Firewall (L2/L3 Security), NAT, SD-WAN IP Source Tracking, OpenVPN, pfSense Firewall, UniFi Gateway Wireless Cisco Wireless LAN Controller (WLC), Cisco Prime, Cisco DNA, Cisco Meraki, Aruba Central Aruba WLC, Aruba CPPM, WLAN, Cisco AP, Cisco Meraki AP, Aruba AP, Mist AP, UniFi AP Network Monitoring & Tools ServiceNow, OpsRamp, Remedy, JIRA, ScienceLogic, SolarWinds Certifications & Professional Qualifications Cisco Meraki Solutions Specialist (ECMS) CCIE Enterprise Infrastructure Managing Campus Networks with Aruba Central Cisco Meraki Network Associate (CMNA) Aruba Mobility Fundamentals Palo Alto Networks Certified Network Security Engineer (PCNSE) NSE 1/2/3/4 Network Security Associate Silver Peak Technical Sales Professional, Silver Peak SD-WAN Cisco Certified Network Associate (CCNA) Firewall Vendors: Cisco (Cisco ASA, Firepower, Meraki MX) Palo Alto Networks (PA-Series, Prisma Access, Panorama) Fortinet (FortiGate, FortiManager, FortiAnalyzer) Check Point (Quantum Security Gateway, Harmony) Sophos (XG Firewall, SG UTM) WatchGuard (Firebox Series) SonicWall (NSA, TZ Series) Juniper Networks (SRX Series) Barracuda (CloudGen Firewall) Zscaler (Cloud Security) Forcepoint (Next-Gen Firewall) Hillstone Networks (A-Series, X-Series) Huawei (USG Firewall) Sangfor (NGAF – Next-Gen Application Firewall) F5 Networks (BIG-IP Advanced Firewall) McAfee (Trellix) (Network Security Platform) Cyberoam (UTM Firewall) Netgate (pfSense) Ubiquiti (UniFi Security Gateway) DrayTek (Vigor Security Firewalls) Lancom (R&S Unified Firewalls) GajShield (Next-Gen Firewall) Versa Networks (SASE & SD-WAN) Cato Networks (SASE) Hillstone Networks (Next-Gen Firewall) OPNsense (Open-source Firewall) Clavister (Secure SD-WAN & Firewalls) ZYXEL (ATP, VPN, USG FLEX Firewalls) Perimeter 81 (Cloud Firewall & SASE) Networking Vendors Cisco (Catalyst, Nexus, ISR, ASR, Meraki) Aruba (HPE) (Aruba Central, ClearPass, Instant APs, Switches) Juniper Networks (EX, QFX, MX Series) Extreme Networks (Summit, VSP, Fabric) Hewlett Packard Enterprise (HPE) (FlexNetwork, Aruba Switches) Brocade (Now Broadcom) (ICX, MLX Series) Ubiquiti (UniFi Switches, Dream Machine, EdgeMax) MikroTik (RouterBOARD, Cloud Core Router, Switches) Dell EMC Networking (PowerSwitch, VxRail) TP-Link (Omada, JetStream Switches) Huawei (CloudEngine Switches, NetEngine) Netgear (ProSAFE Switches, Orbi, Insight Managed) Nokia Networks (Service Routers, AirScale) Zyxel Networks (Nebula, GS Switches) Ruckus Networks (CommScope) (ICX Switches, SmartZone) Ciena (Blue Planet, Adaptive Networks) Broadcom (StrataXGS Switches, Tomahawk) Arista Networks (CloudVision, EOS Switches) Radware (Alteon Application Switches) Cradlepoint (NetCloud SD-WAN, Wireless Routers) Silver Peak (HPE) (SD-WAN EdgeConnec Silver Peak (HPE) (SD-WAN EdgeConnect) Cato Networks (SASE & SD-WAN) Versa Networks (SD-WAN, Secure Networking) With my extensive experience and deep technical expertise, I am confident in my ability to deliver effective networking, security, and cloud solutions while continuously adapting to new technologies and industry trends.

I have 9 years of professional experience in the field of IP Networks (Design, Deployment, Administration, Support) worked on various network technologies and on various vendor products. Technical Skills: Routing: RIPv2, EIGRP ,OSPF, IS-IS, BGP, MPLS-VPN,MPLS RSVP-TE, GRE, IPsec, DMVPN, Multicast, QOS Configuration of Static, Dynamic and Default Routing. Configuration of Dynamic Routing with routing protocol like (RIPv2, EIGRP, OSPF, IS-IS, BGP). Configuration of WAN Technologies (Leased line with PAP CHAP & Frame Relay). Configuration of NAT (Static& Dynamic). GRE Tunnel, Distribution Lists, prefix lists, access-lists and Policy Based Routing BGP with Multiple AS, Transit AS, Route Reflector, Confederation and Path Attributes Site to Site, RA VPN, DMVPN, L3VPN, L2VPN Configuration of RSVP-TE in MPLS core network and troubleshooting the same. Configuration of multicast and QOS in MPLS core network. Configuration of LDP protocol in MPLS network. Switching: Configure Implementing & troubleshooting VLANs, secondary VLAN (community, isolated). STP, PVST, RSTP Protocols. Configuration of FHRP protocols (VRRP, HSRP, GLBP) Implementing switch security including VLAN access-lists, Port security, management VLANs, VPLS, VSS and Stacking SDWAN: Meraki, Viptela, Nuage, Velocloud. Equipment Handled: Cisco Routers: ASR9K Series, ASR 1K, ISR 4K series, 7600 series, 7200 series, 1900 series, 1800 series, 2503, 2511, 2520, 2610, 2621, 2611xm, 3640, 2811 and 2821. Cisco Switches: Nexus 7k, 5k, 2k, 6500 series, 4500 series.2960, 2950, 1900 series, 3560, 3750, and 3550. Juniper: MX480, MX960, T series, PTX 3K, PTX 5K, Ex4200, QFX series. F5: LTM Alcatel Lucent: 7750 SR, 7450ESS Security: Cisco ASA 5510, Juniper SRX 110, 210 Operating Systems: Windows XP, 7, 8,10, JunOS, IOS, IOS-XE,TIMOS Software Basics: Putty, Secure CRT, WireShark, BMC Remedy, USMS. Service now.

CCSE, ITILv3 , Fortinet NSE4 CCNP R&S,CCNP Security. In the last 15 years, I have been working on various network products and have gained comprehensive experience in Cisco, Fortinet, SonicWall, Checkpoint, HP, F5, Trellix (McAfee) ENS/EDR technologies. I have been involved in the design, configuration, and troubleshooting of Network products. Firewalls: Cisco ASA & Cisco Firepower Fortigate UTM Firewalls Checkpoint management servers & Security Gateways. SonicWall TZ & NSA UTM Firewalls Pfsense Firewall ZTNA FortiClient ZTNA & FortiClient EMS. Load Balancers: F5 BIG-IP Application Delivery Controllers Radware Application Delivery Controllers Array Application Delivery Controllers Fortinet Application Delivery Controllers. Routers: Cisco, Arista, HP Switches: Cisco Catalyst Cisco Nexus N5K & N9K HP Switches Wireless Controller & Access Points: Cisco WLC, Aruba WLC Unify WLC Meraki Endpoint Security Trellis (McAfee) ENS & EDR

A dynamic and self - motivated System and Network Administrator aspiring for a bright and challenging career in the field of System Administration and Networking Technology which would enable me to upgrade myself with emerging trends and technologies. More than 12 years' experience in working with MSPs to provide remote technical support to end users. Responsible for completing OnBoarding tasks with new clients and deploy all the RMM tools that are required for remote management. Familiar with Office 365 configuration, creating mailboxes, resetting passwords, troubleshooting office 365 activation issues. Good hands-on RMM tools like Datto RMM, ConnectWise RMM, Solar-Winds. Kaseya, Ninja RMM. I have good understanding of ticketing systems like Autotask, ConnectWise manage, Zoho, Freshdesk, Kaseya, Zendesk, etc. Familiar with cloud backup tools like Intronis and Autotask workplace. Responsible for deploying backup agents and configure backup according to client infrastructure needs. Also, responsible for monitoring and troubleshooting failed backups. (Veeam Backups, etc) More than 12 years' experience in providing phone based, chat & email support to international clients. Have been responsible for collaborating with third party vendors and end users to resolve issues related to application support and hardware warranty. Have contributed to improving the company's documentation work by modifying changes as and when they occur and create documentation for newly resolve issues. I have good hands-on documentation tools like IT glue, Hudu cloud, Confluence, Podio, etc. I have worked on after-hours support projects that included monitoring alerts and respond to emergency issues as and when they arise.

I am a Network & Virtualization Infrastructure Setup , Desktop support Engineer with over Nine years of experience with PLANNING , DESIGNING , CONFIGURATION, and TROUBLESHOOTING Networking systems I have hands-on experience for below vendors:- ● CISCO SWITCH & ROUTER, FIREWALL, WI-FI ●FortiGate FIREWALL ●SOPHOS ●ZYXEL ●HP SERVER & SWITCH ●ROUTING PROTOCOLS - EIGRP,OSPF,BGP,MPLS,VPN SWITCHING PROTOCOLS - RSTP, VTP, PRIVATE VLAN, HSRP, ●VPN PROTOCOLS - L2TP, PPTP and I am a CCNA TRAINED from NIIT NEW DELHI INDIA.

🥇 100+ 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 | 10+ 𝗖𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀 🌐 | 18+ 𝗬𝗲𝗮𝗿𝘀 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 👨🏻‍💻 | Google Workspace 𝗘𝘅𝗽𝗲𝗿𝘁 ✅ Hi! Kuldeep here from India. I have 18 years experience as Google Workspace Certified | Google Certified Educator | IT Support Engineer | Corporate Trainer 👨🏻‍💻 🎥 Video Editing Services Offering: Professional video editing by our expert team. I help startups and small businesses set up, migrate, and optimize Google Workspace so your team can collaborate securely from day one. Whether you have 5 employees or 100+, I manage the technical heavy lifting so you can focus on growing your business, not troubleshooting IT issues. This is a perfect fit for you If: ❇️ Email, User & G Drive Management: Clean provisioning of new user accounts, custom email aliases, and secure Shared Drive architectures. Organize your company's folder structures and set strict sharing permissions. ❇️ The Email Crisis: Your critical business emails are landing in spam folders—or worse, not delivering at all. ❇️ The Security Leak: Former employees still have active accounts or access to company data they shouldn't. ❇️ The Budget: You suspect you are paying for licenses and features nobody actually uses anymore. ❇️ The Growth Strain: Your team is growing, Workspace is getting chaotic, and nobody has the time or expertise to manage it. ❇️ Data Migration: You are moving from Microsoft 365, Zoho, cPanel, or GoDaddy and need a clean transition with zero data loss ❇️ The Support Dead-End: You’ve spent hours chatting with Google Support, and the issue is still not fixed. 🤝 How I Can Help You Here is exactly what I do to keep your business running smoothly: 1. Seamless Workspace Setup Domain verification, DNS configuration, secure Gmail routing, and essential security settings done right from day one. Includes a live, 1-hour walkthrough so your team actually knows how to use it. 2. Ongoing Admin Support (Monthly Retainer) Consider me your on-call IT department. I handle onboarding, offboarding, license optimization, access control, and security monitoring with a priority 2-to-4-hour response time. 3. The 48-Hour Workspace Health Check A comprehensive audit of your current setup. You get a plain-English report pinpointing security vulnerabilities and inefficiencies, followed by a 30-minute debrief. ☑️ Google Workspace Admin & Trainer 👨🏻‍💻 As a Google Workspace Specialist, I help businesses streamline their operations and enhance collaboration with Google's powerful suite of cloud-based tools. With in-depth knowledge of Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, and more, I can optimize your team's productivity and efficiency. Services Include: ● Google Workspace Setup and Migration: Smooth transition to the Google Cloud platform. Google Migration for Microsoft Exchange, Google Data Migration Service. ● User Training and Support: Conducted training sessions and provided ongoing support to users, increasing their adoption and productivity. ● Customization and Integration: Tailoring Google Workspace to your specific needs and workflows. ● Security and Compliance: Ensuring data privacy and security within Google Workspace. ● Troubleshooting and Support: Promptly resolving any technical issues. Resolved a wide range of Google Workspace-related issues, including email problems, file sharing difficulties. ☑️ Remote IT Support Engineer 👨🏻‍💻 I am a highly skilled and experienced Remote IT Support Engineer | Google Workspace certified Admin with a proven track record of providing exceptional technical support to clients of all sizes. With a deep understanding of various operating systems, networks, servers & Google Workspace Services. I am adept at troubleshooting and resolving a wide range of IT issues. Services Include: ● Remote Desktop Support: Quick and efficient remote assistance to fix PC and Mac issues. ● Remote Access Tools: ZOHO Assist, TeamViewer, AnyDesk, Slack ● Cloud Services: Google Workspace, Microsoft Office 365 ● Network Troubleshooting: Identifying and resolving network connectivity problems. ● Software & Hardware Installation: Seamless setup of new devices and software. ● Data Backup and Recovery: Ensuring data security and easy restoration. ● Security Best Practices: Implementing measures to protect your systems from threats. Achievements ☑️ "Reduced IT support tickets by 30% through effective remote troubleshooting ☑️ "Increased user productivity by 20% after implementing a new Google Workspace workflow." Tools 🔗 ☑️ AI- Google Gemini, Google Workspace Studio ☑️ Communication- Google Meet, Gmail, Slack ☑️ Software- Zoho Desk, Zoho Assist, Zoho Invoice, ManageEngine Endpoint Security [MDM] ☑️ Google Workspace- Google Admin, Google Drive, Doc, Sheet, Form