🌟 Dynamic Business Support Specialist | Virtual Assistant • Expert Cold Caller • Bookkeeping • Sales & Customer Service 🌟
Tired of hiring freelancers who deliver the bare minimum? I'm here to change that.
I’m Caymar Celestin, a results-driven business support professional with 7+ years of experience boosting performance across operations, customer service, sales, and bookkeeping. From fast-paced startups to established businesses, I’ve helped companies increase revenue, streamline systems, and deliver world-class client experiences.
What I Bring to the Table:
✅ Operational Excellence
Designed and optimized workflows to reduce inefficiencies and improve team output
Handled executive operations including CRM setup (Zendesk, Hubspot), internal communication, and team coordination
✅ Sales & Cold Calling Expertise
Closed deals through persuasive outbound calling and strong lead qualification strategies
Supported nursing homes and healthcare agencies with client onboarding and sales pipeline growth
✅ Client & Customer Support
Delivered white-glove service across industries like healthcare, tech, and real estate
Managed intake and resolution systems that improved customer retention and satisfaction scores
✅ Bookkeeping & Payroll Proficiency
Proficient in QuickBooks Online
Managed payroll, accounts payable/receivable, reconciliations, and tax filings for U.S.-based clients
Education Snapshot:
Certified Accounting Technician (ACCA) || Oxford Brookes University
Sir Arthur Lewis Community College || Division of Arts, Science, and General Studies
Studies included: History, Sociology, Literature, and Communication Studies
Clendon Mason Memorial Secondary School || Caribbean Secondary Education Certificate in Mathematics, English Language Level 5, English Literature, History, Social Studies, Spanish, French, Electronic Document Processing Management (EDPM), Principles of Business (POB)
Certifications:
QuickBooks Online Certificate of Proficiency || Lightspark
Excel for Business || Coursera
Why Clients Hire Me (and Keep Hiring Me):
Reliable: I work smart and stay ahead of deadlines—no micromanaging needed
Versatile: Whether it’s tech tools, accounting platforms, or customer systems—I adapt quickly
Communicative: You’ll always know what’s happening. I keep communication clear and consistent
Strategic: I don’t just execute—I help you grow, scale, and succeed
📞 Phone: +1 (758) 519-3377
📧 Email: caymarcelestin@gmail.com
✅ I am available for both full-time and part-time roles
✅ Open to short-term and long-term opportunities
📃 References available upon request
Let’s TALK. Whether you need a reliable QBO bookkeeper, an operations pro, a client success partner, or a virtual assistant with top-tier customer support skills, I’m here to help streamline your business and drive results.
📩 Message me today to get started!
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