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What our customers are saying

At a Glance: Penetration Testing

Penetration testing is the practice of performing a software attack on a computer system or network with the goal of discovering weaknesses, exploits, and vulnerabilities. If you’re looking to improve network security or proactively seek to prevent exploits, you’ll need the help of a penetration testing specialist to keep your systems one step ahead of people looking for an easy way into your system.
A penetration testing specialist can design and run tests to assess the ability of your security systems to guard against potential attack vectors. To do this, they may set up either a white box (a target filled with actual system information) or a black box (a dummy file) as a target. The penetration tester then identifies potential exploits and designs attack vectors to potentially breach the system. The penetration tester can also design attacks that can expose other exploits that have yet to be predicted. Penetration testing specialists on Upwork can help you improve your network’s defenses by designing, building, and executing penetration tests that reveal vulnerabilities.

Customer Support

6 Bonus Tips for Choosing the Best Customer Service Representatives

According to C. Britt Beemer, an authority on customer service, “A good customer service person is born, not taught.” Based on experience from several industry experts, these six tips can help you consistently identify talented customer service representatives.

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October 28, 2016

For Clients

How to Prepare the Perfect Bookkeeper Job Description

A freelance bookkeeper can step in and handle many of the organizational aspects of the business such as generating financial reports, handling payroll, and dealing with accounts payable/receivable. Here’s how to write the perfect bookkeeper job description to land the best professional for the job.

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October 27, 2016

Mobile Development

7 Common Mistakes That Could Affect Your Android App’s Performance

Mobile development is much different than desktop programming—there are UI elements, battery usage, bandwidth, and operating system support to account for. Any of these aspects can hurt your Android app’s performance, and your user experience. For Android developers, here are tips on a few common mistakes to avoid when designing and building a mobile app.

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October 26, 2016

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