Hire the Best Project Management Office (PMO) Freelancers in Kyiv, UA

🇺🇦 Working from a safe place now. With over 𝟴 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in team leadership, customer support, project management and administrative roles, I bring a comprehensive skill set that ensures your projects are executed efficiently and your teams perform at their best. My background spans various industries, including IT, customer service, and administration, allowing me to adapt seamlessly to your unique business needs. 📈 𝗟𝗲𝘁’𝘀 𝗔𝗰𝗵𝗶𝗲𝘃𝗲 𝗬𝗼𝘂𝗿 𝗚𝗼𝗮𝗹𝘀 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿! Whether you’re looking to launch a new project, optimize your customer support operations, or need reliable administrative support, I’m here to help you succeed. My proactive approach, combined with a strong foundation in project management and team leadership, ensures that your business objectives are met efficiently and effectively. 𝗪𝗵𝗮𝘁 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗦𝗮𝘆: James R.: ⭐️⭐️⭐️⭐️⭐️ 'Iryna did an amazing job researching information for a very specific niche. She is proactive, asks questions and prepares great presentations on a result'. Robert G.: ⭐️⭐️⭐️⭐️⭐️ 'Thank you Iryna for preparing amazing guides for our Customer Support team. Highly recommend!' Hannah P.: ⭐️⭐️⭐️⭐️⭐️ 'Iryna did a great job within tight deadlines. She created a temporary PM tracker for our young team and provided us with guidelines on further work. Well-done!' 🔧 𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗗𝗼 𝗳𝗼𝗿 𝗬𝗼𝘂: 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 • Planning & Execution: From initiating projects to overseeing execution, I ensure every phase aligns with your strategic objectives. • Agile & Scrum Expertise: Acted as Scrum Master, facilitating Agile ceremonies to enhance team collaboration and project transparency. • Resource Allocation: Optimize team performance by effectively managing and allocating resources. • Risk Assessment: Identify potential risks and implement proactive solutions to keep projects on track. 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 • Hiring & Training: Successfully hired and trained over 30 support agents, fostering high-performing teams. • Performance Optimization: Increased team productivity by 10-20% through targeted training and streamlined workflows. • Stakeholder Management: Maintain clear and effective communication with stakeholders, ensuring their requirements are met. 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 & 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 • SOP Development: Created and implemented Standard Operating Procedures (SOPs) to ensure consistency and efficiency. • Documentation: Prepared comprehensive documentation, contracts, and presentations for stakeholders and clients. • Virtual Assistance: Managed CEO’s daily operations, supported strategic initiatives, and facilitated business growth. 🛠️ 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 & 𝗧𝗼𝗼𝗹𝘀 (not limited to) • CRM: Monday, Zendesk • Project Management: Jira, Confluence, ClickUp, Monday, Trello, Notion, Google Sheets, Asana • Presentation Design: Canva, Google Slides, Microsoft PowerPoint • Collaboration: Slack, Zoom, GSuite, Skype, Teams Ready to get started? Click the ‘Invite’ button, and let’s discuss how we can collaborate to take your projects and teams to the next level! Speak soon, Iryna T.