Hire the Best Project Management Office (PMO) Freelancers
in Ukraine

🏆 Upwork Top 1% Expert-Vetted | 100% Job Success | $200K+ Earned | 8,000+ Hours Worked I am a PMP® Certified Senior Technical Project Manager & Delivery Lead with 10+ years of experience. I bridge the gap between business vision and engineering execution, helping SaaS startups and enterprise clients scale delivery velocity, streamline workflows, and deliver complex IT software initiatives on time and under budget. I started my IT career as a Mobile & Web Developer (Master's Degree in Software Engineering), which allows me to speak developer language natively, understand system architecture, and eliminate technical bottlenecks faster than traditional PMs. KEY HIGHLIGHTS & DELIVERABLES L2L: Led full-scale B2B SaaS digital transformation for 500k+ users across 93 countries, boosting Core Web Vitals to 95/100 and generating $1.25M in H1 pipeline. Tofu AI: Re-engineered engineering delivery workflows, scaling sprint throughput 4x (from 6 tickets/month to 6 tickets/weekly). Jumio: Managed 30+ enterprise IT projects under VP IT leadership, achieving $525K/year in license cost savings and delivering $1M+ office infrastructure relocations. CERTIFICATIONS Project Management Professional (PMP)® — PMI ClickUp Expert Certificate Managing Jira Projects for Cloud Certification — Atlassian Generative AI Overview for Project Managers — PMI Master's Degree in Software Engineering CORE EXPERTISE & TOOLS Methodologies: SAFe, WSJF Prioritization, Scrum, Kanban, Waterfall, Hybrid Agile Tools: Jira, Confluence, ClickUp, Asana, HubSpot CMS, HubDB Domain Knowledge: B2B SaaS, AI Campaign Generation, FinTech Security & KYC/AML, Web Performance & SEO/AIO Whether you need to organize a chaotic backlog, set up structured Jira/ClickUp workflows, or lead a high-stakes digital transformation, I ensure calm, predictable, and high-velocity delivery. Let's discuss your project goals! Feel free to reach out or send an invite.

A CAPM® and PSM I™ certified IT Project Manager with over a year of experience leading cross-functional teams to deliver commercial projects. Proficient in applying Agile methodologies (Scrum, Kanban) to ensure projects are completed on time and within budget through effective communication and stakeholder management.

I'm an Project Manager with a unique blend of project management and graphic design expertise, having made a natural transition from over four years of work as a UI/UX designer. I’ve served as the key link between clients, creative teams, and developers, allowing me to deeply understand projects from conception to completion. A Designer's Insight: Beginning my journey in design means I "speak the language" of creative professionals. This ability allows me to accurately scope projects, validate design quality before client delivery, and bridge the communication gap between creative vision and technical execution. My personal experience with protanopia also makes me a passionate advocate for inclusive design, a perspective I am eager to contribute to your projects. Proven Client & Project Management: My freelance career has earned me a Top-Rated status on Upwork, with a 100% Job Success Score and over $100K in earnings. This success demonstrates my capability to manage international clients, gather requirements, develop realistic timelines, and deliver high-quality results consistently. Holistic Project Ownership: I am adept at coordinating diverse teams, including designers, developers, copywriters, and external SEO contractors. I thrive in roles that require not just task management but also taking full ownership of processes to ensure seamless workflows and successful outcomes. I am currently seeking part-time project management opportunities within the ethical niche. I am committed to ethical practices and choose not to work on projects related to gambling, vaping, cannabis, fake health services, environmental harm, human trafficking, counterfeit products, and animal cruelty. For more details on my work, please check out my specialized profiles in Graphic Design and Project Management. Let’s connect and see how I can help with your project!

👋 Hi, I'm Maria 🇺🇦 Ukrainian Lead Project Manager. With over 8 years of dedicated experience within the telecommunications sector, specializing in proprietary products, VoIP, and the SMS sector With 3 years of dedicated experience as a Project Manager and Head of SMS Department. I led cross-functional teams in the development and implementation of innovative solutions tailored to the telecommunications industry. My technical background, combined with extensive experience in managing, has equipped me with a comprehensive understanding of the complexities of this field. I have foundational knowledge of Object-Oriented Programming (OOP) languages such as C++ and Java. My experience in working with Google AdWords and Meta Ads has allowed me to effectively leverage digital marketing strategies to drive business growth. In my previous role as a Project Manager and Head of the SMS Department I: • Initiated and spearheaded the project, overseeing its development from inception to the establishment of a fully operational department comprising 15 members. • Led and managed the full SDLC, including the conceptualization, creation, and launch of the company's proprietary product - ARBS billing system for SMS business. • Contributed to the development and testing phases of the PYFONE APP project. • Led several teams (development, technical support, finance and sales) and controlled the quantity and quality of processes of each. • Created and implemented the training program. HARD SKILLS • Project Management Software: Proficient in using project management tools to plan, execute, and track project progress. • Technical Knowledge: Familiarity with telecommunications technologies and protocols (TCP/IP, VoIP). Foundational understanding of OOP (C++, Java). • Risk Management: Skilled in identifying project risks, assessing their impact, and developing mitigation strategies to minimize disruptions and ensure project success. • Budgeting and Resource Management: Experience in budget estimation, cost control, and vendor management to ensure projects. • Stakeholder Communication: facilitating effective interaction with clients, team members, stakeholders, and vendors. • Experience working with Agile Methodologies. • Good experience in working with Google AdWords, Meta Ads. • In-depth knowledge of QA Methodologies. SOFTWARE Jira, Confluence. Alaris Labs. Adobe Photoshop, Figma. MS SQL, Matrix Lab. iMovie, InShot. Let's keep in touch.

🟡🟠 Reliable project manager who delivers results to take your project and organization to the next level and gives you back your time. ▶️ Open for Long Term projects. 🏆 I strive to improve human collaboration by showing empathy, leadership, sharing experience, and knowledge to make the future more predictable and less disturbing. Does this appeal to you? ✅ Send a message to start a discussion Here are some cases: 1️⃣Got project out of crisis in 2 months, improved customer satisfaction and NPS, as well as increased release frequency by 35%. I established communication between customer support and internal departments, structured and standardized bug reports, built prioritization and monitoring system for development team, and covered product with automation tests. 2️⃣ Reduced OPEX by $5,000 monthly by shutting down unused environments, optimizing Digital Ocean costs, and canceling tools and subscriptions. 3️⃣ Managed project budgets over $500K. 4️⃣ Increased velocity by 16% by optimizing team processes through clear, transparent processes, introduction of SOPs, prioritization system, and “start-finishing and finish-starting” approach that freed 5️⃣ Coordinated a team of 15-40 people across 7 different time zones I believe trust inside a team is the key to incredible results. My project manager experience says that trust and loyalty are necessary to build strong relationships. I definitely believe small teams can achieve big results. 🤝 The way I keep trust inside a team is by providing clear feedback, being transparent in communication as a project manager, building as simple processes as possible, and encouraging people to make decisions. Does this seem right to you? Value I provide: 🔶 Lead for end-to-end delivery of multiple engineering programs, ensuring adherence to scope, budget, timelines, and quality standards as an agile project manager, agile scrum master, digital project manager, operations manager, and Fractional COO. 🔶 As a project manager, I participate in strategy development, decision making, project scheduling, and team management in order to provide support to teams by creating user stories and product management when needed. 🔶 All administrative support, management consulting, operations, and project workflows are my responsibilities in the digital project manager role. I report directly to the CEO, sometimes act as an executive assistant, virtual assistant, Fractional COO, and provide management consulting. 🔶 As a project manager and operations manager, I build project workflows, SDLC processes, process infographics, SOPs, and different flow charts to improve communications and team management. 🔶 Usually, I'm in charge of decision making, project management, team management, communications, management consulting, business operations, project scheduling, and project workflows in a project manager role for more than 50 projects I participated in. 🔶 To increase the transparency of the team's work, as a agile project manager, I build project workflows and process infographics as well as a dashboard with such metrics as WIP, Throughput, Cumulative Diagram, Time in Status, Cycle Time, Sprint Issue Balance, Sprint Velocity Chart, and Burn-down chart within Eazy BI, Jira, Asana, Clickup, Trello or any other tools. ✅ Send me a message to discuss your request 🔺My areas of responsibility are project management, people management, maintaining the scrum framework, and operations, which is helpful for stakeholder management. 🔺 I care about Project Scheduling, plan the team allocation, and resource allocation as an agile project manager to successfully deliver a project. 🔺 Often, when I join a project, I do the process audit, and together with a team, we improve project workflows, processes, and process infographics, which help us to achieve project objectives, making me a reliable project manager. 🔺 I strive to improve communications to achieve fast decision making, which is crucial for a project manager, as well as I suggest ideas and implement changes for business operations and operations analytics 🔺 All CEOs I worked with were interested in my experience; they asked for management consulting and work on operations, which is more like a Fractional COO position, Chief Operating Officer, or Chief of Staff. 🔺 I love to participate in strategy development and execute it as a project manager, operations manager, or Fractional COO to achieve the project objectives. 🔺 I take care of product management, user stories, and task creation in Jira, ClickUp, Trello, Asana, and other tools to implement a product roadmap, achieve project objectives, and deliver milestones, to make business analyst life easier. ✅ Send a message to start a discussion What kind of person are you comfortable working with?

🇺🇦 Working from a safe place now. With over 𝟴 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in team leadership, customer support, project management and administrative roles, I bring a comprehensive skill set that ensures your projects are executed efficiently and your teams perform at their best. My background spans various industries, including IT, customer service, and administration, allowing me to adapt seamlessly to your unique business needs. 📈 𝗟𝗲𝘁’𝘀 𝗔𝗰𝗵𝗶𝗲𝘃𝗲 𝗬𝗼𝘂𝗿 𝗚𝗼𝗮𝗹𝘀 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿! Whether you’re looking to launch a new project, optimize your customer support operations, or need reliable administrative support, I’m here to help you succeed. My proactive approach, combined with a strong foundation in project management and team leadership, ensures that your business objectives are met efficiently and effectively. 𝗪𝗵𝗮𝘁 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗦𝗮𝘆: James R.: ⭐️⭐️⭐️⭐️⭐️ 'Iryna did an amazing job researching information for a very specific niche. She is proactive, asks questions and prepares great presentations on a result'. Robert G.: ⭐️⭐️⭐️⭐️⭐️ 'Thank you Iryna for preparing amazing guides for our Customer Support team. Highly recommend!' Hannah P.: ⭐️⭐️⭐️⭐️⭐️ 'Iryna did a great job within tight deadlines. She created a temporary PM tracker for our young team and provided us with guidelines on further work. Well-done!' 🔧 𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗗𝗼 𝗳𝗼𝗿 𝗬𝗼𝘂: 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 • Planning & Execution: From initiating projects to overseeing execution, I ensure every phase aligns with your strategic objectives. • Agile & Scrum Expertise: Acted as Scrum Master, facilitating Agile ceremonies to enhance team collaboration and project transparency. • Resource Allocation: Optimize team performance by effectively managing and allocating resources. • Risk Assessment: Identify potential risks and implement proactive solutions to keep projects on track. 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 • Hiring & Training: Successfully hired and trained over 30 support agents, fostering high-performing teams. • Performance Optimization: Increased team productivity by 10-20% through targeted training and streamlined workflows. • Stakeholder Management: Maintain clear and effective communication with stakeholders, ensuring their requirements are met. 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 & 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 • SOP Development: Created and implemented Standard Operating Procedures (SOPs) to ensure consistency and efficiency. • Documentation: Prepared comprehensive documentation, contracts, and presentations for stakeholders and clients. • Virtual Assistance: Managed CEO’s daily operations, supported strategic initiatives, and facilitated business growth. 🛠️ 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 & 𝗧𝗼𝗼𝗹𝘀 (not limited to) • CRM: Monday, Zendesk • Project Management: Jira, Confluence, ClickUp, Monday, Trello, Notion, Google Sheets, Asana • Presentation Design: Canva, Google Slides, Microsoft PowerPoint • Collaboration: Slack, Zoom, GSuite, Skype, Teams Ready to get started? Click the ‘Invite’ button, and let’s discuss how we can collaborate to take your projects and teams to the next level! Speak soon, Iryna T.