Hire the Best Wheatley Associates Assign Specialists

Customer Support Specialist with 4+ years of experience delivering high-quality support across phone, live chat and email for a US-based telecom account. Skilled in resolving billing, account, and service issues with accuracy while managing multiple conversations (3–5 chats) in fast-paced environments. Proven ability to follow protocols, investigate discrepancies, and maintain strong customer satisfaction. Proficient in Google Workspace, Microsoft Office, and customer support tools including LiveEngage, ACSS, WFM, and Slack. Experienced in data tracking, reporting, and maintaining organized workflows. Brings strong attention to detail, adaptability, and a consistent track record of meeting performance metrics in remote support settings.

I'm a client-facing professional with over 17 years of experience across customer service, triage interviews, onboarding, and enrollment. I specialize in guiding prospects and new clients through video calls, making them feel heard, understood, and excited to move forward. I’ve supported founders, coaches, and service-based teams by leading triage, onboarding, and client check-in calls often using tools like Zoom, GoHighLevel, Salesforce, and Freshdesk. Whether it's answering pre-sale questions, gathering critical onboarding data, or following up with warm leads, I know how to build trust and keep people engaged. I’m confident working independently, across US, EU, and AU time zones, and I'm available up to 60 hours per week. If you need a professional who can speak with your clients, handle details, and represent your business with care, let's talk.

I am a highly motivated Sourcing Specialist, Recruiter/Recruiting Coordinator, and Onboarding Specialist with a strong background in Customer Service. I am seeking a new and stable opportunity where I can leverage my experience. As a Military Veteran and professional, I pride myself on my go-getter drive, discipline, communication, and organizational skills. I have extensive experience working remotely and interacting with prospects and clients via chat, email, and phone, resolving their issues efficiently. I am eager to move into a role that allows me to demonstrate these skills and offers opportunities for growth and daily challenges. My passions include staffing/recruiting, Affiliate Marketing, wholesaling, helping others, and delivering the best experience possible.

Professional Summary Resourceful Virtual Assistant and Business Support Specialist with 4+ years of experience providing executive-level, administrative, and operational support. Skilled in managing calendars, coordinating projects, streamlining workflows, and handling billing, payroll, and HR functions. Adept at working with entrepreneurs, executives, and small businesses to increase efficiency and improve organization. Tech-savvy, detail-oriented, and proactive in anticipating client needs while delivering reliable results.

Are you looking for a reliable payroll specialist who can ensure accurate and timely payroll processing? I help U.S. businesses manage payroll smoothly while maintaining compliance and data accuracy. With 5+ years of experience, I specialize in handling complex payroll processes, including commission calculations, payroll reconciliation, payroll accruals, PTO and time tracking, and resolving employee payroll inquiries. I support benefits and 401(k) administration, payroll reporting, and month-end payroll close. I am highly detail-oriented and proactive in communication, ensuring that payroll runs efficiently and employees are paid correctly every time. Software Expertise: • ADP Workforce Now • ServiceTitan • Gusto • QuickBooks Online • ADP Total Source • QuickBooks Desktop • Microsoft Excel • Microsoft Word • Sage Intact If you need someone who can manage payroll accurately, maintain compliance, and support your accounting team, I’d be happy to help.

I am a detail-oriented professional with 8 years of experience in payroll, customer service, administrative support, and digital content creation. I have extensive experience processing U.S. payroll using ADP RUN, SAP, and TOPS, handling payroll corrections, payroll taxes, account setup, client support, and payroll compliance. I was promoted to Subject Matter Expert (SME), where I coached new hires, handled escalations, and supported cross-functional teams. My skills include U.S. payroll processing, QuickBooks and Xero bookkeeping, Canva design, children's workbook and storybook creation, Microsoft Office, Google Workspace, Salesforce, data entry, internet research, customer support, and print-ready PDF design. I also hold certifications in **QuickBooks Bookkeeping**, **Xero Bookkeeping**, and **Teaching English as a Foreign Language (TEFL)**, demonstrating my commitment to continuous learning and professional development. I am dedicated to delivering accurate, high-quality work while meeting deadlines.