Hire the best Process Improvement Specialists in the United Arab Emirates
Check out Process Improvement Specialists in the United Arab Emirates with the skills you need for your next job.
- $50 hourly
- 5.0/5
- (6 jobs)
🚀 I help businesses streamline ERP implementation, optimize workflows, and integrate ERP systems with e-commerce platforms like Shopify and Amazon not always the case. With 17+ years of experience in ERP consulting, I specialize in delivering tailored solutions that enhance efficiency, scalability, and profitability. No more struggling with complex ERP integrations and time-consuming configurations—I’m here to simplify the process and ensure your system aligns perfectly with your business needs. I can help you with: ➡ End-to-end ERP Implementation (Odoo, Oracle, and Custom Solutions) ➡ ERP Integration with Shopify, Amazon, and other e-commerce platforms ➡ Finance, Inventory, and Production module optimization ➡ Odoo Migration (Zoho, QuickBooks, legacy systems) with 100% data accuracy ➡ Custom Workflows to fit your unique business processes ➡ Multi-location ERP setup for seamless global operations ➡ Strategic ERP Consulting to future-proof your business Working with me, you will ✅ Streamline business operations with a tailored ERP solution ✅ Improve efficiency with expert integration and automation ✅ Eliminate downtime and ensure a smooth transition from legacy systems ✅ Gain a competitive edge with optimized e-commerce & ERP synchronization 📈 Scale Your Business with a Proven ERP Expert! From finance, procurement and inventory to manufacturing and wholesale, retail, hospitality, construction I’ve helped businesses in various industries implement ERP solutions that increase efficiency by up to 40%. Whether you need a full-scale ERP deployment, a migration strategy, or a custom integration, I ensure your system is optimized for maximum performance. Rest assured! I am here to handle the complexities of ERP implementation while you focus on scaling your business. Why Work With Me? ★ Save Time & Reduce Hassle: I take care of the technical details, so you can focus on growing your business. ★ Proven Track Record: 15+ years of expertise delivering high-impact ERP solutions. ★ Long-Term Success: I work with businesses looking for sustainable, scalable ERP transformations. 💡 ERP Consultant | Odoo & Oracle Specialist | E-commerce Integrations | Finance & Inventory Expert SOUND LIKE A FIT? NEXT STEPS: Click the green ‘Invite to Job’ button in the top right-hand corner, and let’s discuss how I can help optimize your ERP system! 🚀 Let’s build an ERP strategy that drives results! Keywords: Odoo/Oracle Expert, Odoo/Oracle Implementation, ERP implementation, Business Process Reengineering, Business Analysis, Solution Architecture, Process Mapping, Enterprise Operating Model, Cloud Operating Framework, Business Change Manager, Project Manager, Oracle Fusion, Oracle e-business suite, Oracle financials, Oracle Enterprise Performance Management EPM/FCCS, Oracle Project and Portfolio Management (PPM), Close Accounting. Business Process Optimization, Best ERP Selection, Vendor Analysis, Vendor SelectionProcess Improvement
Business Process ReengineeringProcess Flow DiagramFinance & AccountingQuickBooks OnlineSAPERP SoftwareBusiness TransformationBusiness AnalysisProject Management ProfessionalImplementationOracle Financials ApplicationsOracle CloudOracleOdoo - $60 hourly
- 4.9/5
- (330 jobs)
✅Nothing makes me more excited than my clients having a success story to be told!✅ 🏆 Top Rated Upwork Financial Consultant 💼 170+ Delivered Jobs 🕓 1000 + Worked Hours ⭐ 5-Star Feedback (Mostly) 💯 100% Job Success Score My brand is of utmost importance to me. My brand is not a logo. My brand is the promise I make, the expectations my clients have and what I stand for. I don't only sell services, but I also sell an experience; the experience of interacting together, an everlasting support for the piece of work I did, and a new friendship. I have more than 7 years of experience in making Business Plans, Financial Plans, Researches, Business Valuations, and other financial services. Clear, concise and effective Business Plans and Financial Plans based on your organizational goals and funding needs that match the funders’ expectations and for your long-term needs. I hold an MBA degree, and Top Executive Education from IMD business school (Switzerland); a top business school in Europe. I am also PMP certified and have extensive project management experience. My areas of expertise are (but not limited to): * Finance: Financial Forecasting / Financial Projections / Financial Modeling / Financial Planning / Business Valuation * Strategy: Marketing Strategy / Pricing Strategy / Business Plans / Strategic Plans / Marketing Plans * Business Process Management and Optimization. I love optimizing online businesses. * Analytics & Research: Market Research / Financial Analytics * LinkedIn Contacts and Market Research. * Project Management This includes an in-depth review of your organization to effectively communicate your vision, mission, and strategies. I will give you a business plan that will include real human market intelligence gathering, Professional Design, and a well-researched document. My submissions will help you close that financing deal with your Bank or possibly Private Equity Investors. I am results-driven, very task-oriented and can deliver you solutions for all what makes you sleepless and challenges you in your business, whether you are a start-up, small or medium-sized business, or having a growth and expansion plan. Proficient in budgeting, operations management, long-term planning and finance and holds a track record of achieving and exceeding profitability expectations and shareholder return. 1) Financial Plan, Budgeting & Forecasting, Proforma Financial Statement: I will provide you a dynamic 5 years financial model on Excel. Using that model, you will able to control the whole model. Means if you change the variable in the assumptions, the rest will change automatically. Mean I will provide you a "Dynamic Financial Model". I will also tell you where to change data. This Financial Model will contain Yearly and Monthly Financial Statement (PnL Statement, Balance Sheet, Cash Flow), Revenue & Expense Projection, Working Capital, Capex, Ratio Analysis, Break Even Analysis, Valuation, etc. 2) Business Plan Writing & Development: I will help you optimize your strategy, research and analyze your market and competitive position, and create a clear and compelling business plan to articulate your opportunity. I don't use a cookie-cutter business plan template – I develop all of my business plans from scratch to ensure we tell your unique story in the most compelling way possible 3) Business Plan Review: If you have already written your plan, we can provide an objective third party critique before you send it to investor 4) Presentation Design: Clean, clear presentations are crucial, whether you are seeking capital, partners, customers, or employees. We'll help you design a crisp presentation and coach you on how to deliver it in an engaging way. 5) Grant Writing and Program Development Strategic support to improve impact. This may include developing business plans and governance structures for enhanced organizational structuring or developing a strategy for program expansion. I can also help you identify and facilitate partnerships with similar organizations in your field. 6). Financial Analysis A Quantitative and Qualitative analysis which includes PEST Analysis, SWOT Analysis, Business Competitiveness Analysis, Economic Analysis. For qualitative analysis- I will do Vertical and Horizontal Analysis, Dupont Analysis, Ratio Analysis (Profitability, Competitiveness, Management Efficiency, Liquidity, Solvency, Capital Structure, Return to Investor)Process Improvement
Corporate FinanceFinancial ModelingBusiness Process ReengineeringBusiness Process ModelingFinancial ManagementFinancial AnalysisBusiness PlanBusiness AnalysisStrategic Plan - $79 hourly
- 5.0/5
- (39 jobs)
The two-second version: I help businesses streamline operations, automate workflows, and leverage data for smarter decisions 🚀 With 14+ years of experience, I’ve worked with governments, enterprises, and startups, including Abu Dhabi Police, Emirates Airlines, and BASF! ⭐⭐⭐⭐⭐ "Amr exceeded expectations—his automation saved us $30K annually!" – Marketing Agency Client ⭐⭐⭐⭐⭐ "Transformed our PMO, increasing efficiency across 30+ projects!" – Enterprise Client ------------ The longer sit-down version: 💡 Helping businesses streamline operations, reduce costs, and leverage automation for data-driven success I specialize in process optimization, automation, and data analytics, empowering businesses to eliminate inefficiencies, enhance decision-making, and drive growth. With 14+ years of experience, I’ve worked with governments, multinational corporations, and startups to transform business workflows using Lean Six Sigma, AI, and automation tools like n8n, Make.com, Zapier, and Power BI. Key Expertise: ✅ Process Optimization → Streamline workflows using RPA & Generative AI & AI Agents ✅ Workflow Automation → n8n, Make.com, Zapier & Google App Script ✅ Data Analytics & Dashboards → Google Sheets, Looker Studio, Power BI, Tableau ✅ Process Mapping & Mining → Visio, Lucidchart, iGrafx ✅ Standard Operating Procedures (SOPs) & Documentation ✅ AI-Driven Workflow Optimization Notable Projects: 📌 Automated a US marketing agency’s workflow, saving $30K annually 📌 Developed AI-powered forecasting models for government decision-making 📌 Created a pricing automation system for a Dubai-based print shop 📌 Optimized daily operations of an automotive workshop using dashboards 💬 Let’s discuss how I can help optimize your business operations!Process Improvement
Microsoft VisioProject Management ProfessionalProject Management OfficeMinitabPreziSix SigmaPythonPresentation DesignGoogle SheetsMicrosoft PowerPointMicrosoft ExcelJiraGantt ChartMicrosoft Project - $60 hourly
- 5.0/5
- (27 jobs)
🚀 Dynamic Project Manager expert in leading product development teams | Atlassian Specialist with extensive experience of transforming development and operations processes | Top 1% on Upwork With over 8 years of experience, I specialize in leading custom software development projects, while driving impactful digital transformation initiatives. By optimizing product development and streamlining operational processes, I deliver innovative, results-driven solutions that empower teams and enhance business outcomes. 🔑 Here’s how I make an impact: 🌟Strategic Project Leadership: PMP® and CSM® certified, I align project goals with business objectives, ensuring every milestone drives tangible value. 🌟Agile Excellence: A champion of Agile principles, I guide cross-functional teams to deliver lean, high-impact solutions that exceed expectations. 🌟Atlassian Expertise: As an Atlassian Certified Administrator, I build and optimize scalable Jira workflows, Confluence spaces, and automation that empower teams to work smarter. 🌟Data-Driven Results: Whether defining product roadmaps, refining processes, or conducting user feedback loops, I leverage data to make informed decisions that lead to consistent success. Let’s collaborate to streamline your operations, enhance team efficiency, and deliver technology projects that move your business forward. Ready to achieve extraordinary results? Let’s connect!Process Improvement
Cross Functional Team LeadershipSoftware DevelopmentDev & IT Project ManagementProject DeliveryProject Management SupportProject PlanningProject Management OfficeProduct ManagementScrumDigital Project ManagementJiraAgile Project ManagementProject Timelines - $45 hourly
- 4.8/5
- (2 jobs)
I am a highly accomplished and versatile Senior Manager with a proven track record of driving sales and customer success to new heights. My expertise lies in designing and implementing key initiatives that significantly impact sales, customer satisfaction, brand awareness, and overall profitability. I have a keen eye for identifying opportunities and translating strategic objectives into successful operational strategies. My professional journey has honed my robust commercial judgment, and I possess strong analytical and problem-solving skills. I am committed to ensuring that quality, compliance, and performance objectives are not only met but exceeded. Moreover, I take pride in fostering outstanding customer and employee engagement, ensuring long-term business success. Key Strengths: - Directness: I am always prepared to take immediate and effective action when a situation calls for it. I believe in addressing challenges head-on, providing prompt solutions for better outcomes. - Decisiveness: Quick decision-making is a crucial aspect of my approach. I am ready to reach a definitive answer efficiently, allowing for streamlined progress and achievement of objectives. - Flexibility: In an ever-changing business landscape, adaptability is essential. I am ready to adjust to new developments and changing situations, ensuring agility in my actions. - Leadership: As a leader, I am always prepared to organize and direct others towards shared goals. My leadership style focuses on empowering teams, fostering collaboration, and achieving collective success. With a passion for driving growth and success, I am eager to take on new challenges and contribute my skills and experience to make a meaningful impact in any organization I serve. Reach out to discuss your projects and problems, I am always open to new and exciting challenges.Process Improvement
User Experience StrategyStrategyCustomer SatisfactionClient ManagementCustomer ExperienceNPSProcess DevelopmentFinancial AuditCompliance - $40 hourly
- 5.0/5
- (13 jobs)
PROFESSIONAL SUMMARY A Digital Solution Architect with over 10 years of practical experience in leading and driving the creation of digital solutions, business analysis and project management. Currently, I spend a lot of time creating digital process improvement solutions based on the Microsoft PowerPlatform (PowerApps and PowerAutomate) for internal and external clients. PowerPlatform projects I have done range from simple data gathering forms to more complex location-driven PowerApps that enable field service workers, warehouse stock-taking, and gathering field data. I have also created multi-process approval application on PowerApps, leveraging PowerAutomate, and MS Teams etc. My experience as a solution architect lets me approach each engagement in a structured way, bearing in mind not only the client's current requirement but also considering the product lifecycle and how it will evolve over time. In delivering to my clients, I ensure the following: 1. Documentation: Complete documentation of your requirements to enable traceability. I can help you build a business case/demo document if you need help to have something to present to justify/secure project funding/financing from your management/investors. 2. Documentation: Documentation of the application/workflow navigation tree for future reference and trouble shooting. It also helps another professional to continue working on/ or extending the project when I'm done. 3. Documentation: Documentation of the UI/UX evolution process, so that it is clear the thought process leading up to the final design 4. Documentation: A detailed solution documentation, of what is being built and the how 5. DOcumentation: What I call an application/workflow data flow. This basically outlines how the data goes from data input UI, to the transformations, assignment of variables, etc for each screen to when the data is output to the data source/store. THis gives a person who is not fully conversant with the project an idea of how the app works. This is very important if you wish to transit a power apps to a native IOS/andriod app. All documentation will be done and maintained on OneDrive (or clients equivalent) 5. Project Communication: I track the project work using Planner, and maintain project communication via Teams Group Chat (or clients equivalent)Process Improvement
Digital Business ModelingApp DesignBusiness TransformationIT ConsultationProject Management ProfessionalProject ProposalPre-SalesProcess OptimizationPrototypingBusiness Analysis - $55 hourly
- 4.8/5
- (26 jobs)
🥇 Certified Microsoft Power BI Data Analyst (PL-300) **Google Data Analytics Specialization **Salesforce Sales Operations Specialization **Agile/JIRA Whether you are looking for someone to structure your data, help with excel formulas or create stunning & interactive drill down dashboard visualizations for your business/managerial reporting, I am your guy. I have been working as a Business Analyst for more than 7 years now. Along with this, I also possess multiple certifications from Microsoft & Coursera. I am confident that I can provide you with the following services: 1. Data extraction, collection and cleaning 2. Data modeling, analysis and interpretation 3. Data visualization and KPI analysis using Power BI 4. Business Intelligence & C-Level Reporting (Including Financials) 5. Creation of reports and dashboards to communicate insights 6. Predictive modeling and forecasting So yes, I definitely enjoy working with Data Models and visualizations primarily in Power BI, Microsoft Fabric, Excel (Pivots, DAX), Tableau, MySQL, R, and SPSS. I can help with the ETL process (Extraction, Transformation, Loading) using star/snowflake relationship schema and use DAX for advanced analytics. On the personal side, I have been teaching French for a year now and I have B2 in DELF (Diplôme d'études en langue française). Hit me up if you want some consultancy advice on ETL process, database integration, building dashboards or just for some casual conversation in French.Process Improvement
Intuit QuickBooksForecastingPerformance ManagementMySQLMicrosoft Power BI Data VisualizationIBM SPSSBusiness IntelligenceMicrosoft ExcelRTableauGoogle AnalyticsMicrosoft Power BIDashboardData VisualizationSales Analytics - $45 hourly
- 5.0/5
- (7 jobs)
I am a versatile professional with a proven track record of delivering exceptional results across diverse industries, from tech food startups to publishing and e-commerce. With a passion for creating impactful content and strategies, I bring expertise in food safety, compliance, copywriting, and social media marketing to every project. What I Offer: ➡️ Food Safety & Compliance Expertise Develop HACCP plans and compliance strategies for manufacturing plants to tech food startups. Provide legal advice and documentation for product launches in regulated industries. Ensure seamless compliance with food safety standards for new market entries. ➡️ Strategic Business Development Craft business strategies for food startups, focusing on growth and scalability. Conduct research and development for supplements, optimizing formulations for market success. Support Amazon product listings, driving visibility and sales for health and wellness brands. ➡️ Copywriting & Content Creation Write engaging LinkedIn articles and Instagram posts to elevate personal and brand visibility. Produce compelling copy for fitness programs, recipe books, and KDP publications. Design persuasive ad campaigns tailored to target audiences for maximum ROI. ➡️ Publishing & Digital Content Expertise Published books on Amazon KDP, including recipe collections and fitness guides. Deliver creative and research-backed content for e-commerce platforms and social media. Help fitness coaches establish authority through custom program guides and publications. Why Choose Me? SEO-driven approach to enhance content visibility and performance. Comprehensive understanding of compliance, marketing, and content creation. A history of success in managing projects end-to-end, with an eye for detail and quality. A results-oriented mindset that aligns with your goals for growth and innovation. Let’s collaborate to bring your vision to life! Whether you need compliance support, creative content, or a winning strategy, I’m here to deliver solutions that exceed expectations.Process Improvement
Compliance TrainingTraining MaterialsQuality AuditLabel ComplianceSupply Chain ManagementFood & BeverageTotal Quality ManagementQuality, Health, Safety & Environment ManagementProcedure ManualPolicy WritingRisk ManagementQuality AssuranceFoodCompliance - $35 hourly
- 5.0/5
- (2 jobs)
PROJECT & PROGRAM MANAGER Looking to diversify my experience this year, therefore flexible on the budget. Experienced Project Manager with over 9 years of expertise in overseeing complex projects in healthcare and technology sectors. Proven track record in implementing Agile and Waterfall methodologies and leading cross-functional teams to deliver projects on time and within budget, managing portfolios valued at over $100M. Skilled in vendor management, budget planning, and finance forecasting, driving cost savings and operational efficiencies. Committed to enhancing client satisfaction and stakeholder engagement through proactive communication and quality assurance.Process Improvement
Data IntegrationUnixDatabaseDICOMData MigrationGeneral Purpose Programming LanguageSalesforceForecastingProject Schedule & MilestonesDecision MakingQuality AssuranceRisk ManagementMicrosoft ProjectProject Management - $25 hourly
- 5.0/5
- (1 job)
While relatively new on Upwork, I have 12 years of experience in software development, data analysis, and process automation/improvement. As a previous employee at UiPath, Professional Services team , I have worked on a lot process automation projects. I have experience in Automation hands-on development as well as project management, testing and delivery. I also possess advanced low-code automation experience in platforms such as Zapier and Make.com Examples of processes automated: • CRM-related processes such as Lead Management and Contract Management. • Sales Orders Management • Accounting, reconciliation...etc. • Recruitment, Employee Onboarding and Payroll* IBM AS400 Banking system automation of daily backup process across multiple-countries. • A framework for automating Human-centric processes with built-in support for approvals, notifications, e-mails, delegation and SLAs. • Many other projects combining RPA with low-code automation tools to automate end-to-end processes. Last year, I got certified with Lean Six Sigma Green Belt from the American Certification Institute, and this boosted my quality assurance and best practices in process automation and improvement. To augment my RPA skills, I also possess software development and data processing skills such as: • Programming Languages (C#.Net, Python, Javascript/Typescript) • API Integration • Data Processing (SQL, ETL, RegEx) • Database Management (SQL Server, Vertica, Hadoop/Hive, Mongo DB) I also have advanced experience in Microsoft Power Automate and Excel VBA. Business Analysis: • Requirements gathering • Process Mapping (BPMN, Visio, Miro, Lucid) • Technical Writing and Documentation (Business Requirements, Technical Specifications, API Docs, User Manuals, Troubleshooting Guides, Release Notes) I am excited to start working on your projects and I always go the extra mile by delivering high quality solutions with full documentation, which proved to have substantial impact on the bottom line.Process Improvement
LucidchartAPIZapierMiroBusiness Process AutomationSix SigmaUiPathMicrosoft Power AutomateMicrosoft Power BINode.jsVisual BasicC#PythonMongoDB - $100 hourly
- 0.0/5
- (3 jobs)
I am a seasoned consultant with a wealth of experience in digital transformation, AI implementation, and business performance optimization. I have delivered high-impact solutions across diverse sectors, including government, utilities, energy, logistics, and retail. My focus is on solving complex challenges with tailored strategies that drive measurable outcomes, helping clients achieve operational excellence and industry recognition. I work across time zones in the Middle East, North America and Europe. What I Deliver I'm not just a consultant – I'm a problem solver who creates measurable business impact: - Cut operational costs by 15-30% through targeted process optimization - Reduced manual processing times by up to 65% via intelligent automation - Secured multi-million dollar funding through compelling business cases - Helped clients win prestigious industry awards through innovative solutions Areas of Expertise: • Digital Transformation • AI Implementation • Business Optimization • Data Strategy, Governance and Monetization • Proposal and RFP Writing • Stakeholder Alignment • Organizational Development (Centers of Excellence, PMOs, and change management frameworks) Testimonials: * Mohamad always delivered professional, high quality solution for our technical and business challenges. (Government Client, GCC) * Mohamad’s willingness to go beyond the requirements of the contract to ensure project success, in addition to the brilliant solutions he recommended, encouraged us to have multiple engagements with him over the past 7 years. (Major Construction Company, North America) * We engage Mohamad when we need innovative solutions to our business problems. He helped us achieve multiple international excellence awards. (Municipal Client, GCC) Education: • Master of Computer Science – University of Rhode Island, USA Why Work With Me? - Proven Track Record: Extensive experience in delivering successful projects across diverse sectors. - Global Expertise: Served clients in North America, the GCC, and the Middle East, bringing a deep understanding of cultural and regional nuances. - Award-Winning Outputs: A history of delivering solutions that helped clients win international industry awards. - Results-Driven Approach: Focused on delivering measurable outcomes and sustainable solutions. - Collaborative Mindset: Committed to working closely with clients to understand their needs and deliver tailored solutions. - I Bridge Gaps: Experienced in bridging the gaps between across different levels of the organization and in interfacing between management, operations and technical staff.Process Improvement
Performance ManagementDigital StrategyIT ConsultationData ManagementPolicy DevelopmentIntegration FrameworkProcess OptimizationArtificial IntelligenceGovernance, Risk & Compliance SoftwareData Analytics FrameworkData Analysis ConsultationBusiness AnalysisManagement ConsultingAnalytical Presentation - $35 hourly
- 0.0/5
- (0 jobs)
Results-driven Senior Project Manager & Digital Transformation Consultant with a strong foundation in civil engineering, transitioning into IT-driven business transformation since 2017. Specializing in enterprise technology implementation, process automation, delivering scalable and cost-effective solutions. Experienced in leading cross-functional teams, managing enterprise system rollouts, and driving digital innovation. Adept at aligning technology with business objectives, ensuring seamless integration and maximizing operational efficiency. PMP-certified professional, recognized for strategic leadership, stakeholder collaboration, and delivering high-impact digital transformation initiatives across various industries.Process Improvement
Program ManagementSupply Chain OptimizationOperational PlanningChange ManagementStakeholder ManagementVendor ManagementStrategic PlanningDigital TransformationProject Management - $75 hourly
- 0.0/5
- (0 jobs)
Entrepreneur | Business Development Consultant | GCC & MENA Market Expert I’m Abdullah, an entrepreneur and business development consultant with 20+ years of experience across the UAE, Egypt, and the broader Arab region. I specialize in helping startups and mid-sized companies grow, restructure, and expand into new markets – especially in the Gulf (GCC). I’ve co-founded successful businesses in consulting, training, and retail, and led them from local ventures to regional players. Key Strengths: • Business restructuring & operational optimization • Growth strategy and market entry (GCC & Arab markets) • Branding, team building, and leadership development • Online training program development If you’re looking for a strategic partner to help your business scale smartly and sustainably, let’s connect.Process Improvement
Strategic PlanningGrowth StrategyBusiness DevelopmentLeadership DevelopmentManagement ConsultingOrganizational DevelopmentCareer CoachingBusiness ConsultingBusiness Coaching - $75 hourly
- 0.0/5
- (0 jobs)
Certified Public Accountant and Manager in the Forensic Services team of PwC Dubai, with over 9 years of experience in professional services focusing on Financial Crime Compliance and Fraud Risk Management in Financial Services. Jhantzen is experienced in conducting Financial Crime Risk Assessments and review including Fraud Risk Assessment and Fraud Risk Management Reviews and Transformation; Compliance Transformation Projects and has extensive experience in KYC processes, CDD and EDD procedures including Environment and Social Responsibility reviews.Process Improvement
Management ConsultingAnalytical PresentationAssessment ActivityGap AnalysisProcess DesignPolicy DevelopmentPolicy AnalysisRisk AssessmentRisk ManagementKnow Your CustomerStrategyFraud MitigationFraud DetectionAnti-Money Laundering - $50 hourly
- 0.0/5
- (0 jobs)
I’m Kushank Dadia, a results-driven AI Automation Consultant and Prompt Engineer with over 10 years of experience in operational strategy, insurance advisory, and digital transformation. I help startups, SMEs, and professional service firms automate their workflows using OpenAI (ChatGPT), Zapier, Make.com, and other no-code tools. Whether it's developing intelligent chatbots, optimizing lead funnels, or building auto-responses and document workflows, I bring deep domain knowledge (especially in insurance, legal, and logistics sectors) with a strong grasp of business operations. My Core Strengths Include: AI-Powered Chatbot Development (Web, WhatsApp, CRM-integrated) Business Process Automation with Zapier, Make & Google Suite Prompt Engineering for Lead Gen, Client Engagement, and Knowledge Retrieval Operational Strategy for SMEs & B2B Service Businesses Insurance-Specific Workflow Optimization (Marine, Fire, Property) Why Work With Me? I don't just automate—I solve business bottlenecks with measurable outcomes. Clients value my ability to understand real-world processes and convert them into digital workflows that save hours, reduce errors, and scale profits. Let’s build an automation that works while you sleep.Process Improvement
Prompt EngineeringAI BotZapierGPT-4oBusiness Process AutomationBusiness ConsultingNo-Code DevelopmentShipping InsuranceInsurance Claim SubmissionInsurance ConsultingAI Chatbot - $200 hourly
- 0.0/5
- (0 jobs)
I'm a strategy and operations professional with 9+ years of experience in building 0-to-1 journeys, scaling operations, and driving large-scale projects with cross-functional stakeholders across start-ups and MNCs. I am adept at driving operational excellence & sales efficiency, enhancing customer experiences, and identifying & solving organizational priorities through a hands-on and technology-driven approach.Process Improvement
Operational PlanningData AnalysisProblem Solving - $25 hourly
- 5.0/5
- (35 jobs)
Accomplished Customer Experience Manager with 15+ years' expertise in driving digital transformation, optimizing operations, and ensuring exceptional customer satisfaction. Proficient in Salesforce administration, data analytics, and cross-functional collaboration to deliver quality assurance and process improvements. Adept in project management, team leadership, and training development, consistently elevating service quality and customer experience. Skills: • Digital Transformation • Business Operations • Customer Satisfaction • Cross-Functional Collaboration • Customer Relationship Management (CRM) • Salesforce Administration • Data Analytics • Quality Assurance • Team Management • Project Management • Process Improvement • Training & Development Software Proficiency: MS Office (Word, Advanced Excel, PowerPoint), CRM Platforms (Salesforce, Sage, Zendesk, Asana), ERP (Oracle, System1A), VoIP Systems (Avaya, Genesys, Saicom), SaaS Platforms (Help Scout, Shopify, Confluence), Data Analytics & Visualization (Power BI), Customer Experience Tools (AskNicely, Satmetrix, Medallia)Process Improvement
Business OperationsSalesforceAdministrative SupportGoogle DocsManagement SkillsCustomer SupportCustomer ExperienceEmail SupportBusiness CoachingCustomer ServiceProject ManagementRecruitingDigital TransformationMicrosoft Excel - $15 hourly
- 0.0/5
- (0 jobs)
I am a results-driven professional with over 14 years of experience specializing in business operations, process optimization, and customer support. My expertise lies in streamlining workflows, designing impactful training programs, and delivering exceptional customer experiences. With a proven track record of success in logistics and operations, I bring a detail-oriented and client-focused approach to every project. Skills & Expertise: •Business Operations & Product Support: Successfully managed logistics, inventory, and fleet operations for large-scale teams and assets. •Process Improvement & Optimisation: Skilled in redesigning workflows and implementing lean principles to reduce costs and enhance efficiency. •Customer Onboarding & Engagement: Experienced in delivering seamless onboarding processes and fostering strong client relationships. •Employee Onboarding & Team Training: Developed and executed training programs to empower teams and elevate service standards. •Customer Service Training & Support: Designed tailored training modules to enhance customer interaction and satisfaction. •Training Design & Development: Expertise in creating comprehensive training materials to upskill employees and improve performance. •Data Entry & Email Support: Proficient in maintaining accurate records and delivering timely, professional communication. Whether you need meticulous data entry, engaging customer support, or strategic process optimisation, I am committed to delivering results that exceed expectations. Let’s collaborate to achieve your goals and take your business to the next level!Process Improvement
Customer OnboardingEmail SupportCustomer EngagementTraining DesignCustomer Service TrainingBusiness OperationsProduct SupportTraining & DevelopmentOnline Chat SupportTeam TrainingEmployee OnboardingProcess OptimizationData Entry - $30 hourly
- 0.0/5
- (0 jobs)
✅ Operations Management | Business Excellence | Procurement | Strategic Projects I’m an experienced Operations & Business Excellence professional with 14+ years of success in driving business efficiency, cost optimization, and process improvement across manufacturing, fabrication, and facilities management industries in the UAE. My core strength lies in streamlining operations, implementing Lean methodologies, and leading cross-functional teams to deliver projects on time and under budget. I’ve successfully managed procurement strategies, vendor negotiations, and ISO quality control initiatives, saving millions in operational costs and accelerating project timelines. 🔧 What I Can Do for You: • Operations strategy and process optimization • Procurement management and vendor sourcing • SOP implementation and KPI tracking • Business development and sales process enhancement • Factory & facilities operations management • Project planning, budgeting, and execution (PMP Certified – In Progress) 💡 I’ve led multimillion-dirham projects, boosted productivity by 25%, and cut procurement costs by 40%. My hands-on experience across industries makes me a versatile partner for businesses looking to improve their systems and scale efficiently. 📍 Based in Dubai, UAE | Available for global and remote clients Let’s connect and discuss how I can help you optimize your business operations or execute your next big project efficiently!Process Improvement
AdministrateProcess DesignContinuous ImprovementManagement SkillsForecastingBusiness ManagementProcess InfographicsMicrosoft ExcelBusinessProject ManagementBusiness PlanBusiness OperationsBusiness Development - $89 hourly
- 0.0/5
- (1 job)
PROFILE SUMMARY: Data and value driven ACCA-MBA financial manager with 17 years' experience. Successful at advising both multi-billion corporations and SME's. Result oriented team leader with strong analytical skills in interpreting financial data with attentive detailed strategies. Experienced across SaaS, Startups, Fintech, Consolidated Financial Reporting, Shared Services, Corporate Governance, Financial Modeling, Financial planning, Financial Analysis, FP&A, Budgetary Control, Management Reporting, Investment appraisal, Cash flow, Capital structure, Income Statement, Balance Sheet analysis, IFRS and VAT Value added Tax, Economic Substance Regulations, Regulatory compliance. I possess a diverse skill set in financial services, offering expertise in various areas, including: - CFO Services - Financial Modeling & Projections - Financial Due Diligence - Budgeting & Forecasting - Financial & Ratio Analysis - Presentation & Pitch Deck Crafting My industry specializations encompass various sectors, such as: - Startup Financial Modeling - E-Commerce & Subscription Models - SaaS & BNPL( Buy Now Pay Later ) Finances - Real Estate Data Analytics - FinTech, PropTech, EdTech Financial Services - Investor-Ready Business Plans - Shipping and Logistics Tech. - Market Research & Competitor Analysis In addition, I excel in: - Accounting & Bookkeeping - Financial Analysis & Reporting - Dashboard Design - Advanced Excel & PowerPoint Proficiency - Financial statement analysis - Ratio analysis - Trend analysis - Performance metrics - Key performance indicators (KPIs) - Profit and loss analysis (P&L) - Balance sheet analysis - Cash flow analysis - Variance analysis - CFO services - Chief Financial Officer services - Financial strategy - Budgeting and forecasting - Financial planning - Financial management - Business advisory - Strategic financial leadership - Financial decision-making - Financial risk management I'm proficient in various tools, including PowerBI, Microsoft Excel, Google Sheets, Power Query, QuickBooks Online, QuickBooks Enterprise, Xero, Oracle NetSuite, Zoho, XERO, Tally and many moreProcess Improvement
Management ConsultingRegulatory ComplianceData AnalyticsSaaSInnovation StrategyFinancial AccountingStartup ConsultingERP SoftwareKPI Metric DevelopmentCorporate FinanceStrategic PlanningFinancial ModelingBudget Planning - $10 hourly
- 0.0/5
- (0 jobs)
PROFILE As an experienced staff in the contact center and customer experience field with a passion for automation and delivering excellent customer service, I am seeking a managerial position where I can utilize my expertise to drive business growth and maximize operational efficiency. With a proven track record of leading highperforming teams and developing innovative solutions to streamline processes, I am committed to ensuring that customers receive the highest level of service possible.Process Improvement
Data EntryResearch InterviewsResearch & StrategyNPSCustomer SatisfactionCustomer AnalysisBPO Call CenterCall Center ManagementMicrosoft OfficeAdobe PhotoshopAdobe After EffectsLogo Design - $30 hourly
- 0.0/5
- (0 jobs)
I’m a bilingual Sales & HR professional based in Dubai, currently working as a Sales Coordinator for MEA at Sherwin-Williams. With a strong background in HR, operations, and team engagement from roles at companies like Danone and Addmind, I bring a unique mix of organizational and people skills to every project. I specialize in sales support, onboarding, internal coordination, and wellbeing initiatives, and I’m fluent in English, Arabic, French, and Armenian. I’m passionate about supporting remote teams, streamlining operations, and making workplaces more efficient and inclusive. Remote services: • Sales & CRM Support • HR/Admin Assistance • Internal Comms & Engagement • Virtual Team CoordinationProcess Improvement
Time ManagementTeam BuildingInternal CommunicationsEvent PlanningData EntryEmail ManagementVirtual AssistanceOffice ManagementEmployee EngagementEmployee OnboardingHR & Business ServicesClient ManagementCRM DevelopmentSales Analytics - $5 hourly
- 0.0/5
- (0 jobs)
● Digital Transformation Project Management, Program Management, Solution Delivery Management ● Strong foundational experience ● Domain (Procurement, Mfg. Process Engg) 10 years + ● IT and ITES Projects management experience 17 years + (Supply Chain Planning, Procurement and Manufacturing) ● Data governance and Management for effective analytics • Hands on experience in managing Projects across a range of technology platforms ● Business Applications development leveraging SAP S/4 HANA, Ariba (Sourcing, Supplier and Contracts Mngt.), IBP (Planning), BTP and Oracle Fusion ● Generative AI tools (GPT), MS 365, Share Point, MS Teams4 ● Web application development (React, Angular, Node.js, Django, Flask) ● Web application development (React, Angular, Node.js, Django, Flask) ● Strong ability to understand business requirements, efficiently document the same and translate them into value driven solutions harnessing the potential of Artificial Intelligence and automation techniques. ● Passionate about leveraging Artificial Intelligence (AI) enabling ● Data driven decision making ● Automating Processes ● Unfolding new growth opportunities ● Excellent understanding of the Utility on Generative AI to speed up, Scale and improve Business Processes. ● Hands on experience with establishing Communication plan, Risk management process, Stakeholder management and Project governance framework for a successful outcome. ● Ability to guide teams on Business requirements and build approach and logic for solution / product development / deployment for both on premise and Cloud platform. ● Sound end-to-end cross functional understanding of Supply chain management processes in specific and Business processes in general. ● Lead cross functional and technical teams in designing and developing software products to minimize repetitive work and reduce manual work to enhance operational efficiency. ● Lead cross-functional teams to develop and implement initiatives to optimize Business Process cycle time of Procure to Pay and receipt to Produce processes. ● Successfully led Customer facing roles in various capacities as consultant, Principal Consultant, Solution Architect, Project, Program and Delivery/Product Manager for a full range of Supply Chain Business process applications ranging from Planning, Procurement, Manufacturing and Distribution. ● Excellent experience in Business Process Transformation implementation following globally recognized SAP Activate Project Management methodology based on Agile framework. Qualification/Training/Certifications ● Bachelor of Engineering – Production/Mechanical ● PGD (Marketing Management) ● Post graduate Diploma in Artificial Intelligence (AI) and Machine learning. Successfully completed comprehensive one year diploma in Artificial Intelligence and Machine learning from Amity university, India. ● SAP Certified Consultant in my SAP Supply Chain Management - Production Planning and Advance Planning Optimizer. ● SAP Activate methodology for implementations based on Agile approach. Key Projects implemented Best Practices and Procurement Process optimization through SAP Ariba Cloud implementation Business Process transformation and digitization through SAP S/4 HANA Migration Efficiency gains through AI driven Demand Planning, Sales and Operations Planning through SAP IBP Cloud implementation Achieve Process excellence through Business process transformation projects through AI enabled Supply Chain Transformation leveraging S/4 HANA, EAM, SAC, IBP, Ariba and BTP Cloud Platform. Implemented Integrated Refinery Information System for transforming refinery operational processes Implementation of Best practices for Business Process standardization and optimizationProcess Improvement
Process DocumentationBusiness Process AutomationWeb Application DevelopmentChange ManagementSAP ImplementationProject DeliveryProject ManagementArtificial IntelligenceAI Consulting - $23 hourly
- 5.0/5
- (1 job)
Helping businesses and individuals build, rebuild, or optimize operational processes, whichever is necessary to drive business revenue and growth. Process-driven Approach: Quality, standards, and efficiency are constantly delivered through replication. Loops and workflows are developed and used to provide clients the desired output efficiently without extra cost. Value: Adherence to transparent communications, building reputation and trust in business collaborations. P.S. Majority of my work experience relates with the vault area operations of central and commercial banking; therefore, I could not disclose information of tasks and projects I carried out that may breach the confidentiality and security of the organizations. Details in the Work Portfolio that may identify clients and specific work operations were blurred out (purposely).Process Improvement
Report WritingPerformance ManagementProblem SolvingKPI Metric DevelopmentIncident ManagementData AnalysisGap AnalysisProcess OptimizationProcess DevelopmentService-Oriented ArchitectureService Level AgreementCustomer ServiceManagement SkillsTechnical Support - $16 hourly
- 0.0/5
- (0 jobs)
With extensive 11 years of experience across diverse industries, I specialize in managing senior leadership diaries, streamlining operations, event planning, HR support, financial record-keeping, and safeguarding compliance. With expertise in project management, data analysis (Microsoft Power BI, CAFM systems), and a strong IT proficiency, I excel at optimizing workflows, enhancing communication, and ensuring efficient administrative support for leadership teams while maintaining high standards of confidentiality and attention to detail. My strengths and skills: 1. Executive Support & Calendar Management 2. Financial, Budget Management & Reporting 3. Human Resources Administration 4. Administrative Efficiency & Process Improvement 5. Stakeholder Communication & Liaison 6. Document Preparation & Communication 7. Insurance Administration & Claims Management 8. Payroll & Benefits Administration 9. Procurement & Supply Chain Management 10. Client Data Management 11. Audit & Compliance 12. International Customer Support 13. Project Management & Team Leadership 14. Data Quality & System Optimization Experience in Microsoft 365 Asana Canva Slack Clickup Monday.com NotionProcess Improvement
Project ManagementData ManagementProcurementPayroll ReconciliationInsurance Policy AnalysisDocument FormattingExpense ReportingStakeholder ManagementAdministrative SupportHuman Resource ManagementBudget ManagementCalendar ManagementExecutive SupportCommunication Skills - $5 hourly
- 0.0/5
- (0 jobs)
As an Amazon E-commerce Specialist, my objective is to leverage my expertise in Amazon Seller Central, PPC management, and SEO strategies to optimize product listings, enhance brand visibility, and drive sales growth. I focus on data-driven insights, inventory management, and compliance to maximize profitability and ensure smooth operations. Additionally, I specialize in order processing, account health monitoring, and performance tracking, ensuring marketplace success. By staying updated with Amazon policies and e-commerce trends, I aim to deliver measurable results and provide exceptional value to the organization.Process Improvement
A+ ContentPPC Campaign Setup & ManagementAmazon Seller CentralVideo EditingVideo DesignSocial Post DesignLogo DesignTicketing SystemSEO ContentMicrosoft ExcelQuality AuditRoot Cause AnalysisProduct Data ManagementProduct Catalog Update - $25 hourly
- 0.0/5
- (0 jobs)
I'm a certified project manager with a background that blends operations, compliance, and client coordination-mainly in fintech and service-driven industries. Over the past few years, I've led projects like licensing applications, onboarding new clients, and rolling out new services, always with a focus on clarity, structure, and results. I recently completed the Google Project Management Certificate, which helped sharpen the skills I use daily: managing timelines, aligning stakeholders, and improving systems to run more smoothly. I work best in fast-moving environments where priorities shift, and where clear communication and adaptability make all the difference. What sets me apart is my ability to bring a calm, organized approach to complex challenges. I care about creating meaningful collaboration, improving how things work, and making sure every task ties back to a bigger goal.Process Improvement
FinTechCommunication SkillsOperational PlanningProfessional ExperienceDocument Management SystemClient ManagementAgile Project ManagementBudget PlanningStakeholder ManagementMicrosoft ProjectCompany ResearchMarket ResearchVirtual AssistanceProject Management Want to browse more freelancers?
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