Hire the best Process Improvement Specialists in Costa Rica

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$45 hourly
Qumars Y.
- 5.0/5
- (11 jobs)
Hi there, I’m Qumars, you can call me Qu! ☀️ As a Talent Acquisition Expert and Full-Cycle HR professional with six years of experience, I currently serve as Head of Talent Acquisition. I’ve mastered the art of building strong teams and designing seamless HR processes that drive company growth. From recruitment to onboarding, staffing, and beyond, I’m dedicated to making everything run smoothly and efficiently. Here’s a snapshot of what I bring to the table: -Sourcing: Finding the right talent to match each role while balancing quality and cost. -Recruitment: Creating structured hiring processes, evaluating candidates, and collaborating with hiring managers to secure the best fit. -Onboarding: Ensuring new hires hit the ground running with the tools, clarity, and support they need. -Staffing & Operations: Managing payroll, policies, and employee relations to keep the wheels turning. -Offboarding: Designing professional and transparent exit processes that maintain positive relationships. Where my magic is the strongest is Talent Acquisition. I’m not just about filling roles—I’m about helping companies build their dream teams. Whether it’s hiring for technical, marketing, creative, or niche positions, I’ve done it all and built scalable hiring systems that deliver results, and I’ve helped companies expand effectively,

Process Improvement
Administrative Support
Project Management
Virtual Assistance
Candidate Sourcing
Candidate Interviewing
Candidate Evaluation
Candidate Recommendation
Recruiting Process Consulting
Recruiting
Human Resource Management
Staff Recruitment & Management
Interpersonal Skills
Human Resources
IT Recruiting
$60 hourly
Alberto G.
- 5.0/5
- (35 jobs)
I am committed to delivering exceptional client experiences with a relentless drive for excellence. With a combined 10 years of professional experience—five years in Customer Service and Human Resources as a Manager in both areas and five years as Director of Operations and Operations Manager for tech startups while also serving as a Client Success Manager—I have successfully partnered with a diverse range of global companies and independent clients. Let’s take your projects to new heights together! Key Skills and Expertise ⭐Languages: Native in English and Spanish; Intermediate in Portuguese ⭐Communication Management: Exceptional ability to convey ideas clearly and effectively through various channels, including Slack, Google Calendar, email, and phone communication. My native proficiency in English enables me to engage seamlessly with diverse audiences worldwide and facilitates successful negotiations and high-level discussions with stakeholders and executives. ⭐Human Resources: Comprehensive expertise in full-cycle recruitment and HR support, with a focus on leading talent acquisition initiatives while ensuring compliance with local laws and regulations. ⭐Project Management: Expert in overall project management from start to finish, including scheduling, project coordination, and event planning, while ensuring accuracy and adherence to budget ⭐Customer Service: Dedicated to providing top-notch service and support, with previous experience as a Customer Service Manager overseeing a department of 300+ associates for multiple years ⭐Data Management: Proficient in data entry, database maintenance, reporting, analysis, and presentation. We are accustomed to handling large data entry projects and consistently delivering results of the highest quality. ⭐CRM Systems Proficiency: Proficient in widely used CRM platforms Tools & Platforms 🔧Project Management Expertise: Asana, ClickUp, Trello, Basecamp, Todoist, Notion, Monday.com, HubSpot 🔧Communication Expertise: Slack, Google Calendar, email, phone, Zoom, Google Voice, JustCall, Skype Areas of Specialization ✅Building strong relationships with external vendors and partners ✅Leading teams and building functional departments from the ground up ✅Overseeing daily operations for seamless service delivery ✅Developing and implementing projects that enhance business performance ✅Conducting market research to optimize pricing strategies ✅Expanding vendor networks for high-quality service delivery ✅Negotiating with vendors for cost-effective operations ✅Communicating effectively with senior leadership (VP and President) ✅Reviewing and improving existing processes for operational efficiency ✅Managing multiple projects with precision and focus If you’re looking for a dedicated professional who can adapt to your needs and elevate your operations, let’s connect! I look forward to the opportunity to work together and help your projects succeed. In case you don’t see a skill or service you’re looking for, feel free to contact me—I’m always ready to adapt and meet your needs!

Process Improvement
Leadership Coaching
Human Resources
Bilingual Education
ClickUp
Asana
Startup Consulting
Virtual Assistance
Business Operations
Project Management Professional
Ecommerce
Recruiting
Customer Service
Project Management
Business Development
$70 hourly
Vanessa Q.
- 4.9/5
- (31 jobs)
CORE Competencies: * Entrepreneurship * Strategy Building & Optimization * Business Development (business plans, product development, LOBs, financial modeling, OKRs, & KPIs) * Industry Risk Analysis, Entry Strategy, Consumer Insights * Identity-Based Brand Design * Business Process Design (modeling, analysis, improvement, and automation) * Business Process Outsourcing * Project Consultation & Management * Team & Leadership Development * Relational Intelligence * Career and Personal Coaching using Human Design Analysis I bring 14 years of experience to the market specializing in business development, strategy building, creating marketing and business plans, developing SOPs, establishing client relations (sometimes in multiple countries and across different functional teams), project management, as well as process optimization and automation. What are the social and economic impacts of accelerating technologies, smart cities, future skills, and other emerging industries? Careful analysis of current and emerging trends helps businesses and organizations anticipate the future, mitigate risks, and capitalize on opportunities. I am passionate about integrating such insights into strategic ventures to deliver targeted business outcomes. I am tech-literate, a creative thinker, and adept at cross-cultural and multi-generational collaboration. My management style focuses on being efficient, effective, and positive. I look forward to responding to the needs and requirements of my clients with a high level of quality and efficiency, thus providing a sense of accomplishment for both parties once overall goals and objectives are met. I'm also proud to be part of an excellent network of individuals at Systemcore Business Solutions. For more information, please visit our websites wwwDOTbposervicesDOTasia and wwwDOTsystemcoreDOTbiz.

Process Improvement
Account Management
Cross Functional Team Leadership
Social Media Management
Business Management
Marketing Strategy
Project Management
Business Development
Financial Analysis
Strategic Plan
$30 hourly
Andrea Lucia C.
- 5.0/5
- (10 jobs)
As an Architect, I have further enhanced my career by attaining a Master's degree in Project Management. Additionally, I pursued a minor in Emotional Intelligence Training & Coaching with NLP, enabling me to strengthen my interpersonal relationships, teamwork, and leadership skills. With experience in different industries such as Construction, Technology, Real Estate, and Business Intelligence, I have developed problem-solving and analytical skills allowing me to work in cross-functional initiatives understanding the business processes and improvements with data-driven insights. My passion for research and development keeps me at the forefront of industry trends, empowering me to foster innovation within projects. I excel in implementing pricing strategies that optimize profitability and meticulously analyze market trends to inform successful product launches and expansions.

Process Improvement
Business Analysis
Problem Solving
Project Management
Pricing
Product Launch Plan
Product Launch
Product Research
Research & Strategy
Category Management
Research & Development
Market Research
$50 hourly
Hanzel Eduardo O.
- 0.0/5
- (2 jobs)
Are you looking for a skilled Airtable Consultant to streamline your operations and elevate your team’s productivity? Look no further! With years of experience designing custom Airtable workflows and automations, I specialize in creating solutions that help businesses simplify processes, reduce data duplication, and optimize team collaboration—all without the need for complex coding. Whether you need a brand-new database setup, workflow automation, or tailored training, I can help you maximize the power of Airtable for your organization. My Expertise Includes: • Airtable Customization & Optimization • Workflow Automation (Zapier, Make, and more) • Database Design & Process Improvement • Team Training & Support • Troubleshooting & Ongoing Consulting Services Offered: ☑️ Getting Started with Airtable: New to Airtable? I’ll walk you through the essentials, helping you understand the basics so you can start building with confidence. ☑️ Base Optimization: Bring your existing base, and I’ll help refine it—adding/removing fields, streamlining workflows, and setting up calculations to maximize efficiency. ☑️ Automations: Looking to save time? I’ll assist with creating powerful automations in your existing base, using integrations with third-party tools as needed. ☑️ Interfaces and Reporting: Want user-friendly views or custom reports? I’ll help you set up interfaces and reporting features to make data insights easily accessible and actionable. I understand that every business has unique needs, so my approach focuses on tailoring Airtable solutions that fit your goals and grow with your team. From initial setup and automation to training and support, I’m committed to making Airtable easy, efficient, and effective for you. What You Can Expect Working With Me: ✔️ On-time Delivery ✔️ Collaborative Approach with Revisions ✔️ Clear, Consistent Communication Let’s collaborate to transform your workflows, boost productivity, and empower your team to reach new heights. Reach out today, and let’s start this exciting journey together! Thank you for reading!

Process Improvement
Office 365
Incident Management
Data Analysis
Troubleshooting
Critical Thinking Skills
Customer Service
Technical Support
Quality Assurance
Business Operations
Data Management
Training
Zapier
Airtable
$35 hourly
Daniela M.
- 0.0/5
- (1 job)
SMPC® | SPOPC OPERATIONS - PROGRAM & PEOPLE MANAGER PROFILE More than 18 years of experience managing operations, programs and people in fast pace environments. Delivering results and focusing on making organizations achieve shortterm and long-term goals balancing the best interest for the business and ensuring people satisfaction and engagement. Adaptability skills developed thru the years embracing change as a common factor on the day to day interactions and the main reason to develop ourselves and develop the people who is under our supervision. I believe and encourage process continuous improvement, insisting on high standards and think big to move to from "good to great". Eager to be learn curious and taking ownership striving for excellence. The following are some of my key skills and achievements: Implementation of new lines of business by managing an exceptional client services relationships. HR and office management including event planning. Support Corporate Social Responsibilities initiatives and lead projects. Vendor management and portfolio consultant experience. Creation of SOPs, KPIs and process improvement oriented strategies. Develop a Leadership training to equip new and existing leaders.

Process Improvement
Project Management
Business Writing
Startup Consulting
BPO Call Center
Vendor Management
Client Management
Business Operations
KPI Metric Development
Hiring Strategy
Recruiting Process Consulting
Leadership Development
Leadership Coaching
Program Management
Performance Management
$10 hourly
Dennis A.
- 5.0/5
- (2 jobs)
Technical Support Specialist with 15+ years of experience in multinational companies in leading-edge technology and knowledge of administrative informatics. Wide experience in Technical Services, logistics and Information Services. Skills in data management, training, process improvement and coaching; knowledge in Windows Server, Networking and Encryption. Very detail oriented, great critique/review skills and focused on verifying precision sense of work.

Process Improvement
OKTA
Mobile Device Management
Duo Security
ServiceNow
Agile Project Management
End User Technical Support
Technical Support
Troubleshooting
Printer
Microsoft SharePoint
Box
Backup & Migration
Microsoft Windows
Office 365
$45 hourly
Ian B.
- 0.0/5
- (0 jobs)
A team-oriented business leader and data analyst, I have experience with teams that have delivered maximum performance, consistently exceeding results throughout my career, building successful partner relationships, and creating lifetime value for customers. Since 2020, I have held a progressive number of analytical and leadership roles, leveraging my strong analytical and problem-solving skills to disrupt our operational culture, innovate our customer experience for clients, and continuously achieve revenue and growth targets in all types of market conditions. My leadership strengths include natural curiosity, agility, crisis management, and people development (coaching, mentoring, and training). I thrive on developing, reorganizing, and enhancing talent within organizations and managing through periods of growth and change.

Process Improvement
Scrum
Lean Consulting
Microsoft Power BI
Power Query
Microsoft Excel
Agile Project Management
Coaching
People Management
Data Analysis
Business
$200 hourly
Marine R.
- 0.0/5
- (0 jobs)
Strategic support partner with 25+ years of experience in Shared Services, Contact Center, and Manufacturing fields. Expertise in Industrial Engineering and Business Administration, complemented by certifications in COPC, LEAN Project Leadership, Six Sigma, Technical Project Management, and ITIL Foundations. Resourceful leader with exceptional analytical skills, passionate about execution and fostering strong team collaboration. Focused on driving innovation, enhancing performance, strategic planning, and achieving business objectives. Dedicated professional committed to solving complex problems through detailed analysis and simplifying intricate processes. My personal mission is to develop and encourage people to reach their best selves, creating an environment where both individuals and organizations can thrive.

Process Improvement
Analytical Presentation
Management Consulting
Business Analysis
Employee Engagement
Business Innovation
Client Management
Stakeholder Management
Continuous Improvement
Strategic Planning
Performance Optimization
Performance Management
Executive Support
Training & Development
Quality Assurance
$18 hourly
Jesua P.
- 5.0/5
- (1 job)
I recognize that true development often involves fostering growth in others first. My focus is on understanding individual motivations and aligning these drivers with their key performance indicators (KPIs). By facilitating this connection, I aim to help individuals achieve their personal goals while simultaneously meeting the expectations. KEY ACHIEVEMENTS Enhanced Training Efficiency Increased training efficiency by reducing attrition percentage from 40% to 5% in the first year and to 2.5% in the second year, reducing 87.5% of attrition in the first year and 50% in the second year.  Global Training Leader Implemented global training programs reaching over 500 employees across multiple sites.  Exceeded Performance Goals Achieved 110% on key performance indicators by leading teams in high-impact projects.  Payroll System Developer Developed and improved payroll systems, ensuring 100% accuracy and timely deposits.  Process Automation I helped the company reducing the time investment of each employee on data mining by connecting the raw data tables on Sharepoint to Power BI and Power Automate. I also have the following certifications, Crucial Conversations Crucial Accountability The 7 Habits of Highly Effective People, Franklin Covey Speed of Trust, Franklin Covey

Process Improvement
Counseling
Business Coaching
Life Coaching
KPI Metric Development
Behavior-Driven Development
Employee Motivation
Relationship Building
Leadership Development
Leadership Training
Problem Resolution
Critical Thinking Skills
Communication Strategy
Communication Skills
Coaching
$45 hourly
Esau G.
- 0.0/5
- (0 jobs)
Are you looking to elevate your product perception, strengthen your company’s image, or drive more closed deals? Look no further—you've found the strategic leader who can make that happen. With a track record of leading Customer Success operations and enhancing customer retention, I transform underperforming teams into high-impact performers. Hear some of my history below: I'm a Strategic Commercial and Customer Success Leader with a proven history of transforming underperforming operations into high-performing, results-driven operations. I design business strategies grounded in company strengths, driving growth in Operations, SaaS, and Insurance sectors I’ve led both sales and support teams—coaching them in leadership, persuasive storytelling, and emotionally intelligent selling to consistently close high-value deals. In Program Management, I spearheaded Customer Satisfaction strategies for companies with over 80,000+ clients, boosting engagement, strengthening client loyalty, and executing change management roadmaps that scale customer success with impact. As a trusted mentor and dynamic multilingual speaker, I excel in keynote storytelling that inspires action. I thrive in multicultural environments, empowering global teams to achieve growth through innovation, accountability, and continuous improvement. Ready to elevate your commercial/business strategies and customer success programs? Let’s discuss how I can help you achieve your goals.

Process Improvement
Recruiting Process Consulting
Career Coaching
Coaching
Customer Experience
Customer Care
Customer Engagement
$15 hourly
Neda M.
- 5.0/5
- (3 jobs)
I'm a bilingual Legal Consultant specializing in corporate law, contract drafting, and regulatory compliance. I help startups, law firms, and international clients build solid legal frameworks, draft clear and enforceable agreements, and streamline compliance processes. My focus is on non-contentious support, business formation, and remote legal operations — all tailored to your business goals. Whether you're scaling your company or refining your documentation, I deliver clarity, strategy, and legal peace of mind.

Process Improvement
Regulatory Compliance
Corporate Law
Business Process Automation
Litigation
Risk Management
Strategic Planning
Business Strategy
Business Process Management
Legal Writing
Project Management
Legal Consulting
Contract Drafting
Legal
Legal Research
$75 hourly
Xiomara G.
- 0.0/5
- (0 jobs)
I am a Customer Success and Business Growth strategist with a strong track record of helping sellers and businesses scale effectively. I excel at using data-driven insights, strategic planning, and cross-functional collaboration to turn complex information into clear, actionable growth strategies that produce real results. What I do best: *Partnering with clients to understand their unique challenges and goals *Designing tailored business plans that drive sustained growth and operational excellence *Identifying risks and opportunities early to optimize performance *Leading process improvements to increase efficiency and customer satisfaction I’m passionate about transforming data into strategic action and building trusted, long-term partnerships. If you want a consultant who combines analytical thinking with strategic vision to help grow your business, I’d love to connect!

Process Improvement
Management Consulting
Data Analysis Consultation
Sales Optimization
Amazon
Customer Retention Strategy
Client Management
Market Research
Performance Optimization
KPI Metric Development
Go-to-Market Strategy
Business Analysis
Growth Strategy
Strategic Planning
Business Consulting
$30 hourly
Mariela M.
- 0.0/5
- (1 job)
Top 5 Strengths* Activator - Ideation -Context - Input - Woo Business administration background with 9+ years of experience in multinational companies. Experience with financial processes, new processes implementation and leading groups. Powerful and creative brainstorming partner. Great at planning, decision-making and communication skills. Passionate about encouraging people to achieve their full potential. Fluent in Spanish, English and Portuguese. Open to travel and relocation. *According to Gallup Strengths Assessment.

Process Improvement
Continuous Improvement
Communication Skills
Storytelling
Decision Making
Finance
Management Skills
Design Thinking
Six Sigma
Coaching Session
Problem Solving
$30 hourly
Francisco S.
- 4.2/5
- (2 jobs)
Skilled IT expert with over 17 years of experience. Extensive working experience in IT service management, proficient technical skills, third party contract management, new technology introduction and knowledge management. Data driven professional with strong interpersonal relationships, problem solving focus and risk-taking attitude. Analytical development leader well-versed in technical architecture, solution development and deployment support. Valuable in review of proposals, making effective choices and contributing to entire development lifecycle. Excellent communication, planning and decision-making skills.

Process Improvement
Communication Skills
Inventory Management
Microsoft Azure
IT Support
SAS
Licensing Agreement
Microsoft SharePoint
Office 365
General Project Consulting
$20 hourly
Daniela T.
- 0.0/5
- (0 jobs)
⭐️ Top Rated Freelancer ✅ 10+ Years of Experience ✅ 60+ Projects Delivered ✅ Best Clients Served Including Best Companies: Bayer, Procter and Gamble, Unilever, Meta, Infosys and WNS. Hello! 👋 I am a highly skilled professional and consultant with over a decade of experience working with the best worldwide companies ⭐ . My expertise is multifaceted and includes: 📄SOP Expert & Virtual Assistant, Human Resources Professional, Buyer (Procurement and Sourcing), Social media manager, and Real Estate Assistant. ACHIEVEMENTS: Implementation and maintenance of more than 30 SAP Ariba Accounts and Catalogs, including e-ordering and e-invoicing processes. Supported transition for LATAM process from local Bayer legal entities to S.S.C, with 16 countries in scope. More than 30 SOP creation and maintenance. T More than 50 trained new agents. Created and implemented an improvement for the PO creation process, improving 15% the productivity time. Improvement of the catalog’s creation process in 2 weeks, from 1 year in bad condition. Helped fill the new 25 positions. More than 10 systems implementations. Processed more than 11 different processes in scope at the same time. Processed more than 10K PRs and POs. Managed more than 5 clients accounts at the same time. Worked with email and ticket resolution, with a 4 hour SLA. Managed more than 3 different CRMs, entering more than 10k client's data. I grew a client Instagram and Facebook accounts by more than 1000%, increasing the number of leads considerably. BUYER (PROCUREMENT AND SOURCING): Procurement, supply chain, and logistics process. Supplier Relationship & Management. Catalog enablement: e-invoicing and e-ordering enablement process. Purchases requisitions, purchases orders, RFP, RFQs (quotations and proposals) for Variety of products and industries. SOP EXPERT: 1. Process Documentation, SOP Writing, Process & Operation Manuals, and Flowchart Design. 2. Process Gap Analysis and Process Re-Engineering. 3. Technical Reports and Business Presentations Designing. VIRTUAL ASSISTANT: 🔥𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 :Say goodbye to inbox chaos. I'll keep your emails organized and respond promptly. 🔥𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Your schedule is my priority. I'll make sure you're never double-booked. 🔥𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝙋𝙧𝙚𝙥𝙖𝙧𝙖𝙩𝙞𝙤𝙣:Need polished documents and presentations? I've got you covered. 🔥𝑴𝒖𝒍𝒕𝒊𝒕𝒂𝒔𝒌𝒊𝒏𝒈 I thrive on handling multiple tasks at once. No need to worry about juggling priorities. 🔥𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 I can oversee projects, ensuring they are completed on time and within budget. I'm a SCRUM master. 🔥𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 I'm a pro at entering and organizing data. Your business info will be in tip-top shape! SOCIAL MEDIA: 🔥𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Want a strong online presence? I can manage your social media, engage your audience, and help you grow your online following. WhatsApp, Google Ads, Facebook, Instagram. 🔥𝑾𝒆𝒃𝒔𝒊𝒕𝒆 𝑪𝒉𝒆𝒄𝒌𝒊𝒏𝒈 I can monitor and update your website to ensure everything is running smoothly and effectively. REAL ESTATE: 🔥𝑳𝒆𝒂𝒅 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Let me find and nurture potential leads to turn them into valuable clients. WhatsApp, Google Ads, Facebook, Instagram. 🔥CRM 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Let me manage your clients and information in your CRM, correctly. I have experience with Pipedrive CRM and Zoho CRM. HUMAN RESOURCES: 🔥𝑯𝒖𝒎𝒂𝒏 𝑹𝒆𝒔𝒐𝒖𝒓𝒄𝒆𝒔 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Smooth HR processes are essential. I can help with recruitment, onboarding, employee and candidate management, resume screening, candidate sourcing 🔥𝑻𝒆𝒂𝒎 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: I have experience leading and managing teams to ensure efficient collaboration and productivity. In a nutshell, I'm the versatile freelancer you need to boost your business efficiency. Let's chat and see how I can make your work life easier! 🔥Resume Design: I can help you desigh your resume in Spanish and English to compete in the actual industry. Ready to kick things off? 👉Shoot me a message on Upwork.

Process Improvement
Data Entry
Zoho CRM
Flowchart
SAP CRM
Process Documentation
Procedure Manual
Administrative Support
Human Resource Management
Purchasing Management
Purchase Orders
Virtual Assistance
Social Media Management
Resume Design
Microsoft Excel
$10 hourly
Darling A.
- 0.0/5
- (2 jobs)
Business Strategist | Ops Leader | Exec Assistant | Driving Growth & Efficiency With over 10 years of experience and more than 5 years in leadership roles, I specialize in driving growth, optimizing operations, and supporting executive teams. Holding an MBA, I bring a strong background in business development, operational excellence, and team management across various industries. Expertise 🌟 Experienced in Virtual Assistance & Executive Support, including serving as an Assistant to the CEO at Exclusive Assist, managing calendars, communications, and ensuring seamless daily operations. 🌟 Led sales teams at Florida Ice & Farm Company as Supervisor of Sales Department – Region, boosting market share and analyzing sales performance. 🌟 Worked in Fraud Prevention at Sykes Latin America for Capital One, identifying fraudulent activities and advising customers on security measures. Key Skills ⭐ Leadership & Strategy: Driving growth through strategic planning and execution. ⭐ Business Development: Expanding client bases and maximizing market share. ⭐ Operational Excellence: Streamlining processes to boost efficiency and reduce costs. ⭐ Financial Acumen: Budgeting and financial analysis for informed decisions. ⭐ Team Management: Leading and motivating teams to achieve goals. ⭐ Communication & Engagement: Clear communicator with senior leadership and stakeholders. Tools & Platforms 🔧 Project Management: Asana, ClickUp, Trello, Monday.com, HubSpot 🔧 Communication: Slack, Zoom, Google Calendar, Email 🔧 Data & Financial Analysis: Skilled in reporting and financial tools Areas of Specialization ✅ Driving strategic growth and innovation ✅ Optimizing operations and processes ✅ Building strong client and vendor relationships ✅ Leading cross-functional teams ✅ Managing multiple projects efficiently ✅ Providing high-level executive support If you’re ready to elevate your business and drive impactful results, let’s connect! I am the person you have been looking for!

Process Improvement
Project Management Professional
Ecommerce
Customer Service
Leadership Coaching
ClickUp
Bilingual Education
Asana
Project Management
Virtual Assistance
$10 hourly
Laura P.
- 0.0/5
- (0 jobs)
PROFESSIONAL PROFILE Experienced Project and Process Improvement Professional with 10+ years of expertise in Human Resources, Learning Delivery, and Recruitment Operations. Proven ability to lead cross-functional initiatives, streamline processes through automation, and implement data-driven solutions. Adept at agile methodologies (Scrum), vendor/stakeholder management, and designing seamless user experiences. Committed to deliver high-impact solutions that improve operational efficiency and employee satisfaction.

Process Improvement
Presentation Slide
Presentation Design
Process Documentation
Process Design
Scrum
Project Management
Microsoft Project
$25 hourly
Sofia C.
- 0.0/5
- (0 jobs)
I’m a Senior Executive Assistant with 5+ years supporting fast-paced teams and C-level leaders. I specialize in keeping things organized—whether it’s managing calendars, planning international travel, handling expenses, or streamlining processes. * Skilled in calendar and inbox management, travel booking, and client comms * Strong with tools like Microsoft Office, Google Workspace, Slack, and Zoom * Known for being proactive, calm under pressure, and easy to work with * I also mentor other EAs and love helping teams run smoother Looking for calm, capable support you don’t have to micromanage? I’m here to help.

Process Improvement
Due Diligence
Translation
Document Review
Time Management
Task Coordination
Event Planning
Data Entry
Expense Reporting
Email Management
Travel Planning
General Transcription
Calendar Management
Project Management
Virtual Assistance
$25 hourly
Eddy A G.
- 0.0/5
- (0 jobs)
With over 10 years in sales operations, account management, and customer engagement, I excel at improving outreach strategies, building strong relationships, and supporting team success. Skilled in CRM platforms like HubSpot and Salesforce, I have a proven track record in lead generation, process improvement, and data analysis. Eager to contribute to enable commercial teams by leveraging my expertise in sales operations and customer engagement.

Process Improvement
Automated Workflow
Growth Strategy
Marketing Automation
Sales Enablement
Cross Functional Team Leadership
CRM Automation
CRM Software
Sales Operations
Lead Generation
Data Analysis
Apollo.io
Email Outreach
Salesforce
HubSpot
$25 hourly
Jerko R.
- 0.0/5
- (0 jobs)
I'm a MSc with an interest in taking better business and financial decisions based on data-driven analysis, with a customer and stakeholder focus. * Knows data mining, machine learning, process mining, root-cause analysis, and problem-solving techniques. * Enjoys data storytelling, making complex things look simply.

Process Improvement
Microsoft Power BI
R
Python
SQL
Business Intelligence
Operations Research
Supply Chain Management
Business Analysis
Risk Management
Credit Scoring
ETL
Data Mining
Artificial Intelligence
Machine Learning
$23 hourly
Julieth Q.
- 0.0/5
- (0 jobs)
Industrial Engineer with a people-centered approach, passionate about building strong relationships and driving successful project outcomes. * Skilled in project management, change management, business modeling, root-cause analysis, critical thinking, process improvement, and problem-solving. * Known for a keen eye for detail and a natural ability to create polished, visually appealing work.

Process Improvement
Virtual Assistance
Microsoft Project
Microsoft 365 Copilot
Customer Relationship Management
Community Goals & KPIs
Microsoft Excel
PowerPoint Presentation
Atlassian Confluence
Jira
Project Management
Customer Engagement
$30 hourly
Melanie G.
- 0.0/5
- (0 jobs)
I am a results-driven data specialist with a strong background in business administration and over five years of experience in data entry, process optimization, and digital automation. My expertise lies not only in executing tasks with accuracy, but also in designing and improving systems to increase efficiency and reduce human error. 🔹 Advanced Excel skills – data cleaning, pivot tables, dashboards, complex formulas 🔹 Power BI – dynamic reports, data modeling, and visualizations for strategic decisions 🔹 Power Automate – streamlined workflows and automated routines to save time and resources 🔹 Process Improvement – ability to evaluate, simplify, and enhance operational systems 🔹 Bilingual – Native Spanish speaker, fluent in English 🔹 Strong communication, attention to detail, and commitment to quality With a proven ability to manage high volumes of information and deliver accurate, timely results, I help businesses turn manual tasks into scalable solutions. Whether you need clean data, clear reports, or smart automations — I provide dependable support that adds real value.

Process Improvement
Customer Service
Material Design
Data Management
Bilingual Education
Communication Skills
Data Entry
Microsoft Power BI
Microsoft Excel
Logistics Management
Management Skills
Administrative Support
Teaching English
Leadership Training
$10 hourly
Luciana G.
- 0.0/5
- (0 jobs)
I am an Industrial Engineer and musician with a passion for combining analytical thinking with creativity. Currently working as a Process Analyst at Mimica, I contribute to the development of AI-powered process mining tools for global enterprises, ensuring accuracy and efficiency in automation solutions. My background includes experience in process optimization, time studies, capacity modeling, and administrative support across the medical device and technology industries. Alongside my professional career, I am actively pursuing a degree in Music with a focus on flute performance, which has strengthened my discipline, attention to detail, and ability to balance multiple commitments. My multidisciplinary journey reflects a strong commitment to continuous learning, adaptability, and impactful contributions in both technical and artistic fields.

Process Improvement
Marketing Management
Business Strategy
Statistical Process Control
Data Analysis
Marketing
Process Engineering
Microsoft Excel
Project Management
Industrial Engineering
Flowchart
Adobe Photoshop
Adobe Illustrator
$20 hourly
Dave R.
- 0.0/5
- (0 jobs)
Experienced and passionate HR Specialist with a BA in industrial engineering, offering +8 years of expertise in managing the entire employee lifecycle, including sourcing, recruitment, and onboarding. Specialized in IT recruitment and dedicated to driving process improvement initiatives. Green Belt certification in Six Sigma and a strong command of Java, Python, HTML, and C#. Committed to optimizing talent acquisition strategies and fostering a culture of continuous improvement.

Process Improvement
IT Sourcing
Career Coaching
Process Development
Agile Project Management
Scrum
Human Resource Management
Human Services Software
Human Resources Analytics
Software Systems Engineering
Software Integration
HR System Management
IT Recruiting
HR & Business Services
Recruiting
$10 hourly
Dan D.
- 0.0/5
- (0 jobs)
I’m a dedicated and adaptable Virtual Assistant fluent in English, Spanish, French, Portuguese, and Italian, with over 10 years of professional experience supporting global operations in companies like Amazon, Unilever, Equifax, BOH, and Citibank (via Sykes). With a strong background in virtual assistance, project coordination, and HR operations, I help businesses stay organized, improve processes, and deliver exceptional service across languages and time zones. Whether you're scaling a startup or running a complex operation, I'm here to support your success. What I Bring to the Table ✅ Virtual Assistance: Inbox and calendar management, executive scheduling, appointment setting, CRM updates, data entry, document handling, and general admin support to keep your business running smoothly. ✅ Project & Operations Management: Cross-functional team coordination, milestone tracking, documentation, stakeholder communication, and remote team leadership to ensure timely, efficient project execution. ✅ Human Resources & Hiring Support: Full-cycle recruitment, background checks, onboarding, benefits support, and HR documentation across North America and Europe. ✅ Client Communication & Support: Bilingual and trilingual client service experience, with a track record of managing high-volume inquiries while maintaining quality and empathy. ✅ Process Optimization & Risk Mitigation: Skilled in identifying bottlenecks and using automation tools (including AI) to streamline workflows, reduce turnaround times, and ensure compliance. Tools I Use to Get the Job Done 🔧 Project Management: Asana, Trello, ClickUp, Monday.com, Notion 🔧 Communication & Collaboration: Slack, Zoom, Microsoft Teams, Google Meet 🔧 CRM & Admin: HubSpot, G Suite, Microsoft Office, internal databases Specialized Experience In 🌍 Supporting multicultural, remote teams across global time zones 📊 Creating and presenting reports for internal leadership and client review 🤝 Managing communication between departments, clients, and leadership 📈 Streamlining business operations and improving service delivery 📞 6+ years of customer support experience, ensuring high-quality service delivery and compliance I'm committed to delivering high-quality results, managing complexity with clarity, and building trust with integrity. If you’re looking for a Virtual Assistant or Project Manager who can adapt quickly and bring real value to your business—let’s work together.

Process Improvement
Leadership Coaching
Human Resources
Multilingual Translation
ClickUp
Asana
Startup Consulting
Virtual Assistance
Business Operations
Project Management Professional
Ecommerce
Recruiting
Customer Service
Project Management
Business Development
$9 hourly
Alberth C.
- 0.0/5
- (0 jobs)
Reliable and results-driven business professional with extensive experience in financial analysis, project management, and process improvement within multinational environments. Proven ability to streamline operations, optimize reporting processes, and enhance cross-functional collaboration. Skilled in financial planning and analysis (FP&A), pricing strategy, supply chain operations, and data analytics, with a strong track record of reducing operational costs and driving efficiencies. Adept at using tools such as Excel, SAP, Salesforce, and SharePoint for data management and reporting. Multilingual in English and Portuguese, with a commitment to continuous learning, currently pursuing a Data Analytics certification and certified as a Lean Six Sigma Green Belt.

Process Improvement
Project Management
Data Entry
General Transcription
Virtual Assistance
Customer Service
English
Supply Chain & Logistics
Inventory Management
Kaizen
Portuguese
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