Hire the best Process Improvement Specialists in Mexico

Check out Process Improvement Specialists in Mexico with the skills you need for your next job.
  • $43 hourly
    I architect high ROI systems using AI and automation, unlocking scalability, efficiency and results for ambitious businesses. Forget simple tasks, I optimize entire workflows and business processes using custom solutions (Make, n8n, Airtable, APIs, LLMs, custom code). I only work on high impact projects. ✅ We're likely a match if you require: - A proven expert (+50 businesses successfully automated). - A dedicated, long-term partner focused on your strategic goals. - Strategic automation with a $50k+ annual impact (savings/revenue). - Solutions to cut operational bottlenecks and drive results with ROI. ❌ I am NOT the right fit if you are: - Looking for hourly rate work. - Playing or exploring AI or automation. - Prioritizing low price over strategic value and results.
    Featured Skill Process Improvement
    AI Agent Development
    Process Flow Diagram
    Marketing Automation
    Robotic Process Automation
    API Integration
    Airtable
    OpenAI API
    Make.com
  • $40 hourly
    In the last 14+ years, my journey as a Scrum Master has been an incredible adventure. I've learned a lot along the way. I've gained some really useful skills and expertise that you can only get from facing real-world challenges every day. This hands-on experience has taught me how to assist your team in using agile techniques to accelerate delivery while maintaining high-quality standards. My goal is to support you in implementing the most valuable aspects of Scrum and its best practices, giving you the clarity you need to make decisions confidently. This involves creating a cross-functional and self-organized team, all while keeping an eye on your budget and timeline constraints. **What do I have to offer?** ✅ Identify, coach, and implement the most suitable Agile Frameworks (Scrum, Kanban, and SAFe) for seamless project execution. ✅ Drive Scrum Ceremonies as a Scrum Master, acting as an Agile Evangelist to ensure the team embraces Agile principles. ✅ Create and implement Agile Product Roadmaps, guaranteeing on-time delivery of product features. ✅ Improve product quality through comprehensive QA, ensuring test cases are meticulously executed. ✅ Prepare executive reports for upper management, providing clear visualizations of progress toward organizational goals. ✅ Configure management and tracking tools like JIRA for enhanced transparency and collaboration. ✅ Leverage my extensive experience as a Service Delivery Manager, Release Manager, and Test Manager to offer valuable recommendations for improving current processes. ***Why should you choose to work with me?** 🏆 Recognized for Global CIO Award by HP SVP and CIO Ramon Baez and TCS Certificate of Appreciation by Delivery Center Head. 🔧 Solid technical background as a former Business Intelligence developer, enabling seamless translation of business requirements into technical specifications. 🔍 Extensive experience working with business stakeholders, facilitating smooth communication between technical and non-technical teams. 💖 Passionate about Agile methodologies and dedicated to ensuring team success. **Bottom line** If you're seeking a disciplined, responsible, detail-oriented, and highly organized professional with a track record of delivering successful projects, look no further! Let's collaborate and make your projects a remarkable success.
    Featured Skill Process Improvement
    Project Management
    Dev & IT Project Management
    Scrum
    Kanban Methodology
    IT Project Management
    Lean Startup
    Agile Project Management
    Project Portfolio Management
    Program Management
    Product Management
    Agile Software Development
  • $40 hourly
    Hey there, I’m Agustin, an industrial engineer turned ecommerce & digital business expert, with +15 years worth of experience in creating, scaling, delegating and exiting businesses. I’ve started five digital businesses on my own and consulted hundreds of businesses to establish processes, understand their numbers and streamline their operations. By definition, I’m a venture builder, a problem solver and someone that enjoys watching businesses perform. I’m here today because of a combination of engineering, marketing and digital business. With me, you’ll have a good combination of thinking and execution. Here’s how I can help you with ecommerce, SaaS, coaching or agency model: Develop financial models and projections in Excel or Google Sheets. (I don’t focus on visual presentations but I can help you prepare the financials) Business Modeling (Subscriptions, Lifetime Value, Unit economics, AOV, etc) Implement the financial strategy to daily operations without slaving yourself to excel or repetitive processes. Automate finances. Create stunning dashboards for you and your team. (I look into data structure first). Content management automation with Airtable and Zapier Ecommerce Master System in Airtable - Manage all your ecommerce operations in one place Agency Master System in Airtable - Manage all your ecommerce in one place AI chatbot automation for Shopify using Uchat ( Truly amazing what can be done here. Create an organized influencer outreach system Financial Master System in Airtable to manage all your personal and professional finances. With automated systems in Google Sheets, Airtable, Go High Level and other platforms, I have been able to measure, delegate and scale my businesses. And most of all, I believe in the power of having system, I love doing them and I’m very good at it. Maybe you need to understand your business better or maybe present to investors? I’ll help you organize and prepare numbers. Or maybe you have a subscription business model in mind and you want to make sure it works before punting gas on the rocket. When it comes to numbers in ecom and SaaS business, I’m your man! I’ve been an advisor to some Startups from Silicon Valley’s Founder Institute. If you want very specific help with your ecommerce business, let me know. My expertise relies on structuring digital business to be able to delegate, scale, and exit. Important note: I’m actively doing all this myself, so you can get active expertise. I really enjoy working with great people and brands to make them succeed.
    Featured Skill Process Improvement
    Business Plan
    Automation
    Email Automation
    Build Automation
    Financial Modeling
    Company Valuation
    Consultation Session
    Ecommerce
    Shopify
    Klaviyo
    Google Sheets
    Airtable
    Microsoft Excel
  • $50 hourly
    Industrial Engineer with 8 years of experience in supply chain and logistics. Expert in developing continuous improvement projects and standardizing operational processes with Six Sigma methodology. My goal is to position myself in a company where I can combine my development skills in an environment close to business and client.
    Featured Skill Process Improvement
    Process Optimization
    Quality Audit
    Scrum
    Agile Project Management
    Decision Making
    Problem Solving
    Team Facilitation
    Team Management
    Team Training
    Process Documentation
    Project Management
    Continuous Improvement
    Supply Chain Modeling
    Six Sigma
  • $14 hourly
    Support agent adept in expedient complaint resolution through tactful and diplomatic communication combined with resourceful problem-solving. Driven to promote client satisfaction by going above and beyond to meet needs and exceed expectations.
    Featured Skill Process Improvement
    Time Management
    Agile Project Management
    Hospitality & Tourism
    Budget Management
    Construction Management
    Office Administration
    Customer Support
  • $15 hourly
    I´m Consultant in Logistic and Foreign Trade with experience in freight forwarders and e-commerce Skills: Commitment and discipline, Leadership, Decision Making, High tolerance to frustration and Autodidact Bachelor Degree in International Affairs by Universidad Nacional Autónoma de México with Specialty in International Traffic. Certificate in Business Marketing Strategy by Florida Global University, USA Work Experience:  DHL Global Forwarding México: Executive Operations Export and Import -Coordinate exports and imports of international shipments by ocean freight, air freight and truck, as well as custom clearance -Advisor for ocean, air and truck logistics  DHL Express México: Multiskills Executive -Coordination and tracking of national shippings -Customer service of Key Accounts  XCF consolidated cargo transport: Manager of Service Center -In charge of customer service, invoicing, credit and collection, sells and operations areas -Results reports shown weekly to head office  Impactum Digital Marketing Agency -Implementation of marketing strategies -Copywriting -Development of content plans
    Featured Skill Process Improvement
    Training & Development
    Resolves Conflict
    Decision Making
    Leadership Skills
    Training
    Import Procedure
    Freight Forwarding
    Management Skills
    International Business
  • $27 hourly
    As a Full-Cycle Human Resources Specialist with over four years of HR expertise, my experience encompasses the entire HR lifecycle, including project management. This includes: Talent Sourcing: Procuring valuable talent and essential resources while optimizing costs and maintaining quality. Recruiting: Crafting comprehensive job descriptions, tailoring hiring processes for each role, conducting candidate interviews and skill assessments, and collaborating closely with hiring managers to ensure the right fit for each position. I also prioritize maintaining an efficient database and nurturing positive relationships with successful hires. Onboarding: Focusing on ensuring new employees have the necessary tools and permissions, establishing clear processes for them to understand their roles within the company, and facilitating a smooth handoff to internal teams. My goal is to provide new hires with the support and preparation they need to contribute effectively to the company's success. Staffing: Managing day-to-day company activities (Payroll, Benefits, Compensation Packages, etc.), processing HR requests like time-off or hour extensions, creating streamlined processes, and incorporating project management principles where applicable. I am also accountable for developing employee handbooks and policies aligned with leadership's expectations, as well as addressing performance issues professionally to ensure employee satisfaction and efficient company operations. Offboarding: Designing separation processes for departing employees to ensure security, transparency, and positive relationships, and employing project management techniques to oversee these transitions effectively.
    Featured Skill Process Improvement
    IT Recruiting
    Employee Engagement
    Compensation & Benefits
    Project Management
    Staff Recruitment & Management
    New Member Onboarding
    Candidate Recommendation
    Candidate Sourcing
    LinkedIn Recruiting
    HR & Business Services
    HR & Recruiting Software
    Recruiting
    Leadership Skills
    Communication Skills
  • $30 hourly
    Hello there! I specialize in helping businesses improve efficiency and align their processes with business objectives. I offer expertise in the following tasks: 1. Risk Analysis and Multicriteria methods 2. Identification of pain points and bottleneck points 3 Identification of key process indicators 4. Improving suggestions 5. Analysis of process data 6. Knowledge Management and Project Management platform managing 7. Creation of process maps, diagrams, manuals, SOPs With nine years of experience in process improvement, I can help identify areas for optimization and plan the change implementation. ✅Depending on your needs, I can suggest using simple notation or BPMN. ✅Lean Manufacturing and Agile methodologies. Thank you for visiting my profile. I am confident that we can work together to achieve your goals. Let's get started! Best regards, Monica
    Featured Skill Process Improvement
    Business Intelligence
    Process Flow Diagram
    Training Plan
    Technical Manual
    KPI Metric Development
    Data Analysis
    Technical Documentation
    Process Documentation
    Business Process Management
    Organizational Design & Effectiveness
    Business Process Modeling
    Procedure Manual
    Process Modeling
    Procedure Development
  • $16 hourly
    Project Manajer Business Analyst Team leader and coordinator of groups of people Customer service oriented and great commuication skills Training developer
    Featured Skill Process Improvement
    Communication Skills
    Project Plans
    Critical Thinking Skills
    Resolves Conflict
    Leadership Skills
    Training & Development
    Process Infographics
    Time Management
  • $50 hourly
    I’m a professional with 15 years of experience in Operations Management, Quality Assurance, Demand Planning, Inventory Management and Control, Continuous Improvement, Maintenance and Logistics and I can help you with solutions so that you can have a positive impact on your business results. I’m an objectives driven person who is focused on customer satisfaction and oriented to generate profits to shareholders. I have experience on implementing ERPs, Developing KPIs to monitor results, SQL Querys to link Database with Excel so that information can be obtained in real time and can develop a lot of solutions using Excel and Macros. I'm fully commited to my projects and will always focus on meeting deadlines and requirements. Contact me and let's find a solution for your business together.
    Featured Skill Process Improvement
    Microsoft Excel
    SQL
    Continuous Improvement
    System Maintenance
    Lean Development
    Manufacturing
    Strategic Plan
    KPI Metric Development
    Lean Consulting
    Strategic Planning
    ERP Software
    Inventory Management
    Enterprise Resource Planning
    Lean Manufacturing
  • $12 hourly
    I am a Project Manager in various Continuous Improvement areas and techniques. I am engaged in researching different subjects according to customer needs, data analytics and expressing the results in a clear manner for corporations to make informed decisions. - I'm experienced in Lean Six Sigma tools and Project Management - I utilize data visualization tools - I also coach on Products and Patents creation and development
    Featured Skill Process Improvement
    Design Thinking
    Writing
    Data Processing
    Continuous Improvement
    DMAIC
    Data Analysis
    Project Management
  • $10 hourly
    Hola espero que estés bien, mi nombre es Nico Gardea, soy Contador y pongo a tu disposición toda la experiencia que adquirí en más de 25 años en mi trayectoria laboral. Tengo varias habilidades que pongo al servicio de mis clientes para cualquier trabajo, algunos sin costo alguno, pues tengo una percepción innata de 360°, para identificar oportunidades en las diferentes actividades y puestos en que tenga acceso; habilidad adquirida en mi último puesto que desempeñé durante siete años al ser “Responsable de Evaluación y Control” a nivel regional de Centros de Distribución de tiendas de conveniencia en México. Principales habilidades:  Participé en el desarrollo de la metodología de Análisis FODA. Identificando Fortalezas, Oportunidades, Debilidades y Amenazas.  Integré la administración de los recursos del negocio, desarrollando objetivos, procesos, descripción de actividades y elaboración de planes estratégicos operativos y financieros.  Contribuí en realizar los indicadores de medición (KPIs), para identificar avances y generar rendición de cuentas (Accountability) a las diferentes áreas para apoyarlos y replicar casos de éxito.  Lideré el diseño de protocolos a seguir ante fallas, errores u omisiones en cualquier área del proceso o actividad, para accionar en tiempo y forma. Certificaciones y reconocimientos: • Certificación de Mecanografía nivel "Golden" por "RATATYPE" por alcanzar en español la velocidad de 56 palabras por minuto con una precisión del 99.4%. • Reconocimiento por la participación en el curso de "Lineamientos ortográficos y de estilo para una comunicación de calidad" impartido por Guardiola & Asociados, SC • Certificado de Código de Ética por parte de FEMSA Comercio. Estaré encantado de poder aportar mi experiencia y conocimiento para llevar a buen término tu proyecto.
    Featured Skill Process Improvement
    Machine Translation
    Legal Drafting
    Mexican Spanish Dialect
    English to Spanish Translation
    Finance & Accounting
    Office Administration
    Video Transcription
    Process Flow Diagram
    Financial Policies & Procedures
    Administrative Support
    Audio Transcription
    Conference Call Transcription
    General Transcription
    Document Review
  • $10 hourly
    I have a degree in business administration, and I speak perfect Spanish, with 15 years of experience in Mexican banking, in the area of mortgage credit and retail banking. I have participated in administrative process improvement projects. I have also been a real estate advisor and have extensive experience in customer service. I can write manuals, create content in Spanish, give guidance in finance, provide customer service, create presentations, and be a virtual assistant.
    Featured Skill Process Improvement
    Training Presentation
    Photographic
    Business
    Spanish
    Problem Solving
    Customer Service
    Data Entry
    Virtual Assistance
    Writing
  • $17 hourly
    Experienced in logistics, administration, and customer service. I manage a local courier service delivering for J&T Express, ensuring efficient routes and on-time deliveries. I also handle financial operations for a hotel, overseeing payments, taxes, and purchases. Skilled in problem-solving, process optimization, and team coordination to keep operations running smoothly. Always looking for ways to improve efficiency and deliver the best results.
    Featured Skill Process Improvement
    Communication Skills
    Phone Communication
    Multitasking
    Customer Care
    Problem Solving
    Cross Functional Team Leadership
    Logistics Management
    Bank Reconciliation
    Management Skills
    Payroll Accounting
    Active Listening
    Citrix
    Customer Service
  • $30 hourly
    I'm an engineer passionate about innovation to enhance people's experiences in diverse industries. Understanding customers' needs to link them to a powerful solution is my personal tool to add to the value proposition of any product/brand. Whether it is new product development, branding, or creating an experience, being detail-oriented is always a must for me, while keeping in mind the user's needs and adding value to the brand. I've applied this mindset across startups, established companies, and freelance projects alike. I apply value engineering to boost innovation by optimizing processes, cutting costs, and enhancing performance across products, services, and brand impact. Through data-driven analysis and cross-team collaboration, I deliver efficient solutions that align with strategic goals while maintaining quality and brand integrity. I have extensive experience in entrepreneurship. I've participated in prestigious programs like YLAI and Y Combinator, and I've also served as a mentor for Xplorer by Santander in Spain. I have a great eye for aesthetics, composition, and design, which helps me lead teams to create high-quality design materials—whether it's for websites, content, or branding guidelines. I make sure everything turns out great by guiding the team and keeping things on track. I'm quite demanding of myself when it comes to my work, but I'm equally passionate about enjoying the process, teaming up, and learning. Main expertise: -Product Development -Project Management -Brand Development -Brand Strategy -Innovation -Entrepreneurship -Strategic Planning -Value Proposition Industries I've worked in: -Food & Beverage. -Gastronomy (Tequila, Beer, Coffee, etc). -Health, Nutrition & Beauty. -Supplements -Essential Oils.
    Featured Skill Process Improvement
    Entrepreneurship
    Marketing Strategy
    Brand Strategy
    Product Development
    Project Management
    Strategic Planning
    Food & Supplements
    Food & Beverage
    User Experience Design
    Business Consulting
    Brand Consulting
    Innovation Strategy
    New Product Innovation
    Design Thinking
  • $20 hourly
    I am an administrator experienced working in the finance and accounting area specially accounts payable and accounts receivable for outsourcing, manufacturing and health care companies. *Knows JDE and SAP. *Green belt certified. *Close communication with internal and external customers is important to me. *My objetive is to apply my knowledge for the benefit of the company I work for as well as my community and I'd like to pertain to a company to obtain personal and professional growth with a strong continuous improvement strategy and development plan for employees.
    Featured Skill Process Improvement
    Internal Reporting
    Customer Satisfaction
    Spanish
    KPI Metric Development
    Leadership Skills
    Communication Skills
    Accounts Payable
    Accounts Receivable
    Management Skills
  • $30 hourly
    I'm a dynamic and data-driven professional with 6+ years of experience in project management, business analysis, and operational excellence. Known for strategic vision, effective, cross-functional collaboration, and proactive risk management. Skilled at managing complex operations and heading innovative initiatives that deliver measurable results. • Led cross-functional projects from feasibility to operational management, ensuring timely launches and effective coordination across departments. • Achieved a 70% reduction in project backlog by implementing Jira, streamlining project stages and outcomes. • Managed client relationships, conducted regular reviews for alignment, and served as SME for digital tools, effectively supporting change management initiatives. • Analyzed KPIs to adjust project plans and improve outcomes, enhancing transparency and stakeholder engagement. • Developed KPI's and dashboards in Power BI and Excel to monitoring operations and projects.
    Featured Skill Process Improvement
    Budget Planning
    Stakeholder Management
    Project Workflows
    Digital Transformation
    Jira
    Agile Project Management
    Business Consulting
    KPI Metric Development
    Data Analysis
    Microsoft Excel
    Microsoft Power BI Data Visualization
    Market Research
    Project Management
    Microsoft Project
  • $45 hourly
    With more than 20 years of experience in project management, processes and resources, I am the Project Director at APINE, a company that offers process consulting and industrial maintenance services. My mission is to provide agile, honest and quality solutions to companies from various sectors, such as ceramics, manufacturing, food and services, through a strategic analysis of the operation, process re-engineering, problem solving and coaching operations. My field of specialization is industrial engineering focused on the supply chain and projects with a focus on profitability, as well as a master's degree in quality and productivity, a specialization in industrial engineering and quality control, as well as certification as a leading auditor in ISO 9000. and Black Belt training in Lean Six Sigma.
    Featured Skill Process Improvement
    Quality Control
    Quality Assurance
    Problem Solving
    Team Training
    Coaching
    Lean Manufacturing
    Six Sigma
    Community Goals & KPIs
    Business Coaching
    Team Management
    Team Facilitation
    TeamDev Projects
    Accounting
    Management Consulting
  • $35 hourly
    For the past several years, I have been driving digital transformation by implementing corporate planning, forecasting, and reporting systems on various Enterprise Performance Management platforms. By designing, building, and delivering automated calculation tools, I have helped customers operate faster and more efficiently.
    Featured Skill Process Improvement
    Business Process Model & Notation
    Analytics Dashboard
    Performance Optimization
    IBM Cognos TM1
    Decisions Business Process Automation Platform
    Process Optimization
    Business Process Automation
    Production Planning
    Demand Planning
    Project Management
    Process Modeling
    Anaplan
    Financial Planning
    Business Analysis
  • $40 hourly
    Trilingual professional with extensive experience in administrative management, process optimization, and customer service across various industries. Expert in the creation and digitalization of business processes, team coordination, and operational efficiency improvement. Proven ability to develop strategies that enhance productivity and improve customer experience.
    Featured Skill Process Improvement
    General Transcription
    Translation
    Management Consulting
    Project Management
    Virtual Assistance
  • $15 hourly
    Industrial Engineer with extensive experience in processes, quality, and metrology. I specialize in bridging the gap between our clients needs and our technicians understanding on how to deliver a high quality result. In my last role as a Quality Engineer, I managed a small team of technicians who needed initial onboarding on each project and continuous training to always deliver the best results. I was also the point of contact for high profile clients from the automotive industry who need a high level of communication and have high quality expectations. I am proud of my achievements in this sector and look for a position where I can use these skills remotely.
    Featured Skill Process Improvement
    Statistical Analysis
    Supply Chain Management
    Total Quality Management
    Project Management
    Industrial Engineering
    Manufacturing
    CAD
    Engineering & Architecture
  • $35 hourly
    I'm Irving, a Business Analyst and IT Project Supervisor with 7+ years of experience in logistics, warehouse management systems, and digital transformation projects. I specialize in: WMS Implementations (Blue Yonder, Matrix) Business Process Analysis & SOP Development EDI/API Integrations & Data Migration UAT/SIT Test Planning & Manual Testing Agile Methodologies & Scrum I've successfully led over 20 WMS implementations, contributed as a key member of IT leadership teams, and delivered effective solutions that improved operational efficiency and system performance. My approach is: ✅ Organized ✅ Client-focused ✅ Result-driven ✅ Clear and collaborative communication Whether you need help streamlining your warehouse systems, documenting complex processes, or coordinating end-to-end testing. I’m here to help. Let's connect and bring value to your next project!
    Featured Skill Process Improvement
    ERP Software
    Supply Chain & Logistics
    Scrum
    SAP Warehouse Management
    Project Management
    TestLink
    Kanban Board
    Test Case Design
    Manual Testing
    Jira
    Integration Testing
    SQL
    Warehouse Management
  • $50 hourly
    CERTIFICACIONES 1. GREEN BELT 2. YELLOW BELT 3. BLACK BELT 4. Change Management Practitioner (Prosci) LOGROS Desarrollé mi experiencia como gerente de personal y gerente de área de Mejora continua, gobierno corporativo, así como del departamento de calidad; he liderado varios programas e implementaciones de proyectos con énfasis en gestión del cambio, aseguramiento de la calidad, Continuidad de negocio y metodologías Lean Six Sigma. Durante mi experiencia he logrado diferentes objetivos como la creación de estrategias para equipos de operación, creación de politicas organizacionales, desarrollo de procesos para nuevos departamentos y desarrollo de indicadores de desempeño, así como KPI's para diferentes departamentos que permitan la continuidad de las metas y objetivos de las áreas.
    Featured Skill Process Improvement
    Training & Development
    Communication Design
    Government Documents
    Governance, Risk Management & Compliance
    Process Optimization
    KPI Metric Development
    Change Management
    Project Management
    Six Sigma
    Process Development
  • $45 hourly
    "𝘒𝘪𝘮'𝘴 𝘵𝘢𝘭𝘦𝘯𝘵 𝘢𝘯𝘥 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘴𝘬𝘪𝘭𝘭𝘴 𝘢𝘳𝘦 𝘴𝘦𝘤𝘰𝘯𝘥-𝘵𝘰-𝘯𝘰𝘯𝘦. 𝘚𝘩𝘦'𝘴 𝘦𝘹𝘵𝘳𝘦𝘮𝘦𝘭𝘺 𝘥𝘦𝘵𝘢𝘪𝘭𝘦𝘥 𝘢𝘯𝘥 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘦𝘥..." "...𝘩𝘦𝘳 𝘢𝘵𝘵𝘦𝘯𝘵𝘪𝘰𝘯 𝘵𝘰 𝘥𝘦𝘵𝘢𝘪𝘭 𝘢𝘯𝘥 𝘳𝘦𝘭𝘦𝘯𝘵𝘭𝘦𝘴𝘴 𝘧𝘰𝘤𝘶𝘴 𝘰𝘯 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘯𝘨 𝘢𝘵 𝘵𝘩𝘦 𝘩𝘪𝘨𝘩𝘦𝘴𝘵 𝘰𝘧 𝘭𝘦𝘷𝘦𝘭𝘴 𝘪𝘴 𝘶𝘯𝘮𝘢𝘵𝘤𝘩𝘦𝘥." "𝘐 𝘵𝘳𝘶𝘴𝘵𝘦𝘥 𝘒𝘪𝘮 100% 𝘢𝘯𝘥 𝘢𝘭𝘸𝘢𝘺𝘴 𝘬𝘯𝘦𝘸 𝘵𝘩𝘢𝘵 𝘴𝘩𝘦 𝘸𝘰𝘶𝘭𝘥 𝘯𝘦𝘷𝘦𝘳 𝘭𝘦𝘵 𝘢𝘯𝘺𝘵𝘩𝘪𝘯𝘨 𝘧𝘢𝘭𝘭 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘵𝘩𝘦 𝘤𝘳𝘢𝘤𝘬𝘴. 𝘚𝘩𝘦'𝘴 𝘢 𝘧𝘢𝘯𝘵𝘢𝘴𝘵𝘪𝘤 𝘵𝘦𝘢𝘮 𝘮𝘦𝘮𝘣𝘦𝘳 𝘢𝘯𝘥 𝘩𝘦𝘳 𝘨𝘳𝘦𝘢𝘵𝘦𝘴𝘵 𝘴𝘵𝘳𝘦𝘯𝘨𝘵𝘩𝘴 𝘭𝘪𝘦 𝘪𝘯 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯, 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘰𝘶𝘵 𝘴𝘺𝘴𝘵𝘦𝘮𝘴 𝘢𝘯𝘥 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘦𝘴, 𝘢𝘯𝘥 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨/𝘮𝘢𝘯𝘢𝘨𝘪𝘯𝘨 𝘰𝘵𝘩𝘦𝘳 𝘵𝘦𝘢𝘮 𝘮𝘦𝘮𝘣𝘦𝘳𝘴." Hey there! I’m Kim 🙂 I’m an adept Project Manager, Operations Specialist, and Customer Experience Expert with over 15 years of professional experience, 9 of which have been online. Do you have a young, or new startup and want to bring in someone who can wear many hats and help you realize your company's full potential? Look no further! I am passionate about helping young and growing companies flourish and am seasoned at “building the plane while flying.” I have dedicated much of my career to helping startup Owners with project management and operations, increasing efficiency, and building out systems, processes, and teams. My goal is and will always be to take as much as possible off your plate—freeing up your time so you can focus on the bigger picture! 𝐀 𝐟𝐞𝐰 𝐰𝐚𝐲𝐬 𝐈 𝐜𝐨𝐮𝐥𝐝 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐡𝐫𝐢𝐯𝐞: ✅ Systemizing - This is where I would establish and/or optimize all processes. While inefficient tedious processes are the enemy of growth, well-defined processes are the key to leveling up your business. As an obsessively organized, detail-oriented, analytical thinker, I will thoroughly audit your existing systems and processes. From there I will automate, eliminate, build out, and optimize—working to boost productivity and maximize efficiency. ✅ Growing your Team - Finding and cultivating the right team can make all the difference in the world to a company. I am skilled at spotting and nurturing talent and finding those diamond-in-the-rough team members who dedicate themselves wholeheartedly to your continued success. I can also develop comprehensive training programs to onboard and train new team members, and update existing team members on new protocols. ✅ Project Management - There is never a shortage of projects, just time. That’s where I come in. I have spearheaded hundreds of projects over the years, from transitioning platforms to building out entire departments, I even took on the massive challenge of architecturally designing and building my own home. Whatever your project, I am confident I have the skills and expertise to exceed your expectations. ✅ Optimizing your Customer’s Experience - Customer experience and process improvement have been my two greatest career loves—and it just so happens, that they are forever intertwined. I’ve always believed that to stay at the forefront we must continually evolve—this involves innovating, staying abreast of new best practices, analyzing efforts, and recognizing when change is needed. Every touchpoint during your customer’s journey is an opportunity to impress and represent your brand, That’s why it’s crucial to map out the entire journey, to ensure you’re delivering at each point, and also, from a revenue standpoint, to ensure you’re not leaving any money on the table. ✅ Managing Operations - This is where I can take over, or assist with, tasks that would most benefit you and your business. My organization and prioritization skills set me up for success in managing the day-to-day—I use project management tools religiously to ensure nothing ever slips through the cracks. Regarding leadership, I have had the unique pleasure of leading numerous diverse in-person and remote teams of varying sizes from 2 - 20 team members. You can rest assured that your business and your team will be in capable hands. 𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐚𝐦 𝐩𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐰𝐢𝐭𝐡: 🔧 CRM - Salesforce, Hubspot, Pipedrive, LiveChat 🔧 Google Workspace & Microsoft Office 🔧 Project Management - Asana, Trello, Smartsheet 🔧 Communication - Slack, Zoom, Loom 🔧 E-commerce - Shopify 🔧 ESP - Klaviyo Skills and experience aside, I am someone who will have your back, and who will genuinely care about your business! If you think I might be a great fit or you’d like to hear more about my experience, please reach out so we can discuss! Thank you for your time! 🙂 Kim
    Featured Skill Process Improvement
    Copywriting
    Customer Service Analytics
    Business Operations
    Business Consulting
    Training & Development
    Process Development
    Project Management
    Strategic Planning
    Root Cause Analysis
    Ecommerce
    Customer Service Training
    Customer Experience
    Technical Writing
  • $35 hourly
    ✅PMP certified 👔 SAP ERP 💎Process Design and System Implementation🏆Excel/ PowerBI/ Python/ Tableau 💸100% money-back guarantee 🤝10 years of experience 🔬Detail-oriented I am a Mexico City based project manager and data scientist. Experienced, high performing engineer and project manager with a proven track record in a Fortune 10 company delivering complex and cross-business integration projects. I can help you structuring your business, communicate your strategy and ultimately deploying your vision into tactical and operational processes or ways of working. I am available in EST / PST / CST time zones. I am ready to deliver a 100% VALUE and nothing else. I am available for new projects. I am a business project manager helping clients to grow and structure their business online. I have helped companies to generate and save millions of dollars Why should you hire me? 1. I have extensive experience in multinational companies with a proven track record, but most importantly I am candor. 2. My work is always of the highest quality. I work full-time. I am very reliable. I am a good communicator. I always meet tight deadlines, and I assure job satisfaction from beginning to end. The quality of my work helps maximize excellent ROI for my clients. 3. My services are cost-effective and I offer 100% money-back guarantee if you are not happy with work. You are at the right place. If you need: - Project Management Professional, knows ERP deployment and low-code automation. - Pricing, Demand and Operations expert ready to help on End-to-End process design. - Knows Tableau, Python, advance Excel and Power BI. - Experience in the energy sector, working with large service providers and governments. - Have worked with banks, energy companies to deploy new market entries in several countries.
    Featured Skill Process Improvement
    Python
    Tableau
    Process Design
    Process Integration
    Business Continuity Planning
    Business Consulting
    Operations Management Software
    Policy Analysis
    ERP Software
    Energy
    Data Analysis
    Pricing
    Finance
    Project Management
  • $130 hourly
    Senior Project Director, Empowering Projects & People / Expert in Growth and Transformation / Energized by complexity and emergency - 25+ years of experience spanning Europe, USA, and Latin America (10+ years), - Specializing in Strategic Growth, Transformation and M&A leverage with project management excellence, - Mindset: People, Technology, Process, and Data - the cornerstones of 21st-century business. - Trilingual leader (French, Spanish, English), combining strategic vision and operational excellence, - Holistic approach integrating Strategy, Finance, Sales, HR, SCM, and IT+AI to drive sustainable business performance, - Industry expertise: automotive manufacturing, security, renewable energy, food industry, and construction --- EMPOWERING PROJECTS: from Vision to Reality - Strategic Growth: Growth plans, Market expansion, Strategic alliances, Plant Build-Operate-Transfer - Transformation: Organizational transformation, AI strategy and implementation, Restructuring operations, Industry 4.0 Race - M&A Leverage: Holistic experience in M&A transactions (buy-side, sell-side) in more than 10 countries. ------ (New) EMPOWERING PEOPLE: Be Inspired and Inspiring - Leadership Development: Empathy in Business, Authenticity and Integrity, Vulnerability in Leadership - Personal Well-being: Trauma to Transformation, Anxiety Management, Mindfulness Living - Social Impact: Engage Through Passion, Cultural Agility, Social Emotional Learning
    Featured Skill Process Improvement
    AI Consulting
    AI Governance
    Project Management Office
    Project Finance
    Project Planning
    Spanish
    English
    Growth Strategy
    Post-Merger Integration
    Market Analysis
    French
    Business Operations
    Mergers & Acquisitions
    Strategy
  • $10 hourly
    I'm a business administrator, with experience in Data analysis. Some quality processes and team lead. I've been an intrepeneour as well. Taking care of human resources, economic health of the factory, inventory every end of the week. Customer Service representative as well, as a CSR at Dish Network and Management in a restaurant
    Featured Skill Process Improvement
    Agile Project Management
    Quality Assurance
    Project Analysis
    Team Building
    Team Management
    Team Alignment
    Management Skills
    Quality Control
    Microsoft Office
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.