I describe myself as a Result and Detail-oriented professional. I am from Singapore but currently living in Dubai which is GMT +4. I can work for clients in EMEA, Europe, the USA, Canada, and Singapore (EST, PST, PDT, GMT). At the same time, I am implementing and Integrating AI by using AI tools to help in projects, project management, and product management - ChatGPT, ChatGPT- 4, and Notion AI. Feel free to reach out to me to engage in projects.
I have more than 10 years of experience as a Project Manager in both Finance, Marketing and E-Commerce startups specializing in Project management, Product management, and QA Testing Engineer/Specialist (Manual + Automation) for Web and Mobile. Top-level expert in providing solutions and functionality of the system and website through testing as I worked a lot with cross-functional teams and overseas developers.
I help clients manage and set up their projects with Atlassian Jira, Asana, Notion, ClickUp, Trello, Monday.com, and Airtable. Setting up automation in project management tools and integrating with Slack. In addition, I am an expert matter in using Zapier and Make to customize the automation,
I have experience and am amazing at building teams and communicating well across multicultural and multi-disciplinary teams. I can project manage the processes from concept to UI/UX to testing and implementation. On top of that, I maintain good relations with Founders/CEOs, key leadership team members, and remote team members.
I accumulated at least 2 years of automated testing experience with Selenium, PlayWright, and Cypress (Creating test scripts to run for testing process flows) + the knowledge of working with AWS and Microsoft Azure to manage detecting issues on the cloud for websites and apps and provide security checks for my clients to ensure issues are raised and flagged before it impacts the users.
Here is why:
Just think of me as your in-house COO (Chief Operations Officer) or even your second BRAIN! I assist you in digitally organizing your business by building a solid foundation that operates efficiently and effectively for sustainable growth. My skills include supporting the CEO and building robust systems and processes for your online business operations, coordinating projects from conception to completion, and giving you more time to do what you love doing at your business.
What sets me apart?
The sea of 3 Cs- calm, curious, and confident. I am someone who is resourceful and intuitively knows when to try to “figure things out” on my own and when to ask for help. I’m adept at collaborating with cross-functional teams and building trusted relationships with clients and stakeholders. I possess written/verbal communication, engagement, and problem-solving skills with a strong knowledge of various cultures/regional standards. As a result, I have been delivering enhanced project efficiency, on time and within budget. It's fun to solve problems and shape businesses. The more complex the challenge, the higher the motivation to overcome it.
My best achievement: Project Management and Product Management solutions have saved hundreds of person-hours of testing already. I have delivered over $100,000 plus $1 million and more in savings to my clients through my exceptional quality of service and attention to detail.
My clients: I worked with 50+ clients professionally over the years, managing projects and providing testing functional solutions to help in their existing businesses and boost their performances through following up in progress.
Here's how I can support you:
-- Fractional COO / Integrator: partnering with you to keep your entire company on track. Becoming the ying to your yang - keeping you focused on the business goals that will help you truly scale up.
-- Project management: Naturally wired for processes, procedures, and project planning. My superpower is my ability to work with people to make sure that everything gets done well and on time.
-- Online Business Manager: Managing the day-to-day operations and handling multiple projects at the same time while knowing which ones to prioritize first. Creating workable SOPs and checklists that keep a virtual team running efficiently.
I enjoy creating bespoke solutions that fit your business model.