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Hire the best Shopify Developers in Suriname

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  • $13 hourly

    • 5.0/5
    • (4 jobs)
    Hello there future cliënt, Thank you for checking out my profile. Here is a quick overview of my strengths and skills. I am wel organized, efficient, punctual, and self motivated. The key to my succes is learning quickly and to then reach for a higher personal and professional standard by seeking additonal responsibilities. I have worked in the customer care industry for over 11 years now as a call-agent, coach, team leader, and sales manager/director for companies such as Webhelp, Agni travel, Ziggo, Acer computers, Beliani, and MRO Supply. Skills as a customer care representative: -Inbound calling / outbound calling -Live chatting through websites or ticketing systems -responding to e-mails in a matter of 5 minutes -handling of tickets (not matter the amount, deadlines always reached) -SEO Skills as a (sales) manager, coach, team leader: -Overseeing targets and KPI's are being met by each individual agent and also by the whole team. -Identifying weaknesses, strengths, adherence in the team or individual agents and improving where needed. -providing communications training and phone etiquettes. -providing a daily report of the work done. -Creating ways to improve call quality. -Creating ways to improve sales count. -Translating websites from English to Dutch. -Managing websites. -Managing social media platforms. (responding on comments, dm's). -Screening Google reviews and keeping a positive company image at all cost. CRM and Other systems I have used to work and communicate with: -Zendesk -Salesforce -Trello -Django -Slack -Words -Excel Reason why I can be the perfect fit for your project: I have managed to cover the majority of calls per day and get the highest scores for surveys left behind by customers on nearly all the projects I have worked on. Consistency is key! I see customer care as more than just helping out a customer. An agent should feel and connect with the customer. Create a bond with each customer and still be a professional while you are at it that will keep their business recurring with the company. A positive mindset brings a positive outcome. I am also 24/7 available if you want to reach out to me. Favorite quote: "I have not failed 10.000 times, I've successfully found 10.000 ways that will not work" --- Thomas Edison
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Online Chat Support
    Phone Support
    Dutch
    English
    Freshdesk
    Email Support
    Direct Sales
    Customer Support
    English to Dutch Translation
    Fraud Detection
    Email Communication
    Customer Service
    Search Engine Optimization
  • $10 hourly

    • 4.8/5
    • (16 jobs)
    As a dedicated customer service representative, I manage a range of customer interactions, from addressing complaints and inquiries to guiding customers through products, services, and troubleshooting. My role includes efficiently processing orders, handling returns, and maintaining up-to-date knowledge on our offerings to provide accurate information and support. With a focus on customer satisfaction, I actively listen to concerns and resolve issues promptly, while also identifying potential sales opportunities by understanding and addressing customer needs. I work to ensure that every customer interaction leaves a positive impression, which strengthens loyalty and supports the company’s growth. Additionally, I assist in documenting customer interactions for process improvement, coordinate with various departments when needed, and am well-versed in utilizing CRM systems to keep track of customer cases. Ik heb ruime ervaring in klantenservice, die ik de afgelopen vier jaar heb opgebouwd. Hieronder kun je mijn taken en verantwoordelijkheden in mijn vorige rol als Nederlands Klantenservice Medewerker voor een Shopify dropshipping winkel (e-commerce) teruglezen. Hier was ik verantwoordelijk voor: Het verwerken van klantemails Het controleren van bestelstatussen Het contacteren van leveranciers over klantbestellingen Het beheren van terugbetalingen en retourlabels Het toezicht houden op sociale mediapagina's (Facebook en Instagram) Het afhandelen van zowel inkomende als uitgaande telefoongesprekken Verkoopondersteuning Ik werk klantgericht, oplossingsgericht, open-minded en met veel empathie.
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Content Creation
    Dropshipping
    Customer Satisfaction
    Data Entry
    Review
    Email Communication
    Cold Calling
    Customer Service
    Proofreading
    Administrative Support
    Phone Support
    Dutch
    Zendesk
    Order Tracking
  • $8 hourly

    • 5.0/5
    • (5 jobs)
    I like to work and learn new things , I’m dependable, bilingual, and i have great costumer service and computer skills. Expert in Email support and Shopify experience.
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Email Support
    Data Entry
    Administrative Support
    PRECISION
    Social Media Content
  • $9 hourly

    • 4.7/5
    • (8 jobs)
    I'm enthusiastic and ambitious. I also connect with people and understand their wants, needs, desires, and delivering service on every interaction. I also have typing, online research, data entry, Shopify, customer service, dropshipping, and many skillful areas. Energetic Customer Service Representative with 2+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Product Listings
    Order Fulfillment
    Ecommerce Website
    Dropshipping
    Customer Support
    Email Support
    Dutch
    Zendesk
  • $20 hourly

    • 5.0/5
    • (51 jobs)
    Hi, If you are looking for an all-rounder, with 10 years of experience in Customer Service with a positive mindset and a zeal to learn more, then I am your person! My previous work experiences include, but are not limited to: * Data Entry * Researching * Customer Support/Service (emails, chats, tickets, phone) * Technical Support * Checking Order Status * Order processing * Lead Generation * Content Writing and -Management * Transcription * Translation * Website + Landing page design * HR Management * Project Management * Coaching Furthermore, I have experience working with multiple CRM and related management tools like: * Hubspot * Monta * Zendesk, Freshdesk, Gorgias, Trengo, Helpshift * Trello, Asana, Monday, Notify, Miro * Shopify My native language is Dutch, and I fluently speak and write English. I have good social and communication skills, I am loyal, responsible, and a quick learner. So... I hope to hear from you soon! 
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Translation
    Microsoft Excel
    Administrative Support
    Microsoft Word
    Content Management
    Data Entry
    Customer Support
    Google Docs
    Order Processing
    Email Support
    Zendesk
  • $15 hourly

    • 0.0/5
    • (3 jobs)
    I am a very good Customer Service Representative, Social Media Manager (answering emails, Facebook comments, messages, hide or ban negative comments). Programs: Shopify, Trengo, Gorgias, Freshdesk, WooCommerce, Sendcloud. Order processing (program Odoo).
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Product Knowledge
    Customer Satisfaction
    Time Management
    Product Description
    Customer Support
    Following Procedures
    Customer Service
    Dutch
    English
    Order Processing
    Email Support
    Online Chat Support
    Order Tracking
    Freshdesk
  • $14 hourly

    • 0.0/5
    • (0 jobs)
    With 3 years of experience in e-commerce customer support, I have handled various cases ranging from product questions to starting investigations. For me it is important that the customer feels heard; that as a customer service representative I put myself in the customer's shoes. And I make sure that at the end of every conversation/mail/chat the customer has a smile on their face.I have relevant experience in systems such as Gorgias, Shopify, Mollie, Magento, Slack, Notion, Adyen, GRID, Omnistock, Omnidesk, Freshdesk, EPMS and SAP CRM.
    vsuc_fltilesrefresh_TrophyIcon Shopify
    Gorgias
    Ecommerce
    Customer Satisfaction
    Customer Care
    Customer Service
    Product Knowledge
    Order Tracking
    Email Support
    Customer Support
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