Hire the Best Usability Testing Specialists in Brisbane, QLD

I am a Software QA Engineer with 9+ years of experience in manual and automation testing, helping companies deliver reliable, high-quality software products. I specialise in modern test automation frameworks, CI/CD integration, and scalable testing strategies for web, API, and enterprise applications. Over the years, I have worked across multiple industries including Banking, FinTech, E-commerce, SaaS, and Insurance, ensuring robust software quality for high-traffic and business-critical systems. My recent work focuses heavily on modern JavaScript/TypeScript automation frameworks, where I design and maintain scalable automation architectures that improve test stability, execution speed, and CI/CD performance. Recently, I migrated large automation test suites from Cypress + TypeScript to Playwright + TypeScript, significantly improving test execution time and CI/CD pipeline performance for frontend engineering teams. I also design automation frameworks using the Page Object Model (POM) to ensure maintainability, scalability, and clean test architecture. I work closely with product owners, developers, and QA teams to define acceptance criteria, build reliable test coverage, and ensure software quality from development through production. Beyond testing, I also contribute to product design discussions, UX improvements, and system performance validation, helping teams deliver not only bug-free but also user-friendly and scalable products. In previous roles, I also had the opportunity to mentor QA engineers and lead testing efforts for major shopping campaigns in Asia, coordinating cross-functional teams under strict deadlines to ensure seamless releases. Key Expertise: Test Automation Playwright + TypeScript Cypress + TypeScript Selenium WebDriver Page Object Model (POM) framework design Automation architecture & framework development Regression automation Testing Types: Web Application Testing Mobile Testing (iOS & Android) API Testing (REST/SOAP) Integration Testing End-to-End Testing Database Testing Performance & Load Testing: JMeter SoapUI Performance testing for APIs, UI, and backend services CI/CD & Engineering Collaboration: Automation integration with CI/CD pipelines Improving test run efficiency and pipeline performance Test strategy planning and quality processes Acceptance criteria definition with product teams Tools & Technologies: Playwright Cypress Selenium Postman JMeter SoapUI Jest Puppeteer SQL, Oracle, MongoDB Bug Tracking & Collaboration Tools: Jira Trello Bugzilla Mantis QATouch Domains I Have Worked In: Banking & Financial Services FinTech E-commerce & Payment Systems SaaS Platforms HRMS & Enterprise Systems Social Networking Platforms Web & Mobile Applications Third-party API Integrations What I Can Help You With ✔ Build or improve automation frameworks (Playwright / Cypress / Selenium) ✔ Reduce manual regression testing through automation ✔ Improve CI/CD pipeline testing efficiency ✔ Perform end-to-end testing for complex workflows ✔ Ensure secure and reliable payment system testing ✔ Design scalable QA processes for growing products I am committed to delivering high-quality, reliable, and well-tested software that helps businesses scale confidently. If you're looking for a QA engineer who can combine strong testing fundamentals with modern automation practices, I would be happy to collaborate on your project. Feel free to reach out to discuss your requirements.

I am a detail-oriented AI Evaluation Specialist and Data Analyst with hands-on experience assessing AI-generated outputs for quality, reasoning accuracy, and guideline compliance. Since December 2025, I have contributed to AI evaluation projects for a large AI model training platform, reviewing large language model (LLM) responses using structured evaluation rubrics. My work involves analysing response accuracy, identifying logical inconsistencies, detecting reasoning gaps, and providing precise, actionable feedback to improve overall model performance. This role requires strong critical thinking, consistency in applying detailed guidelines, and the ability to make objective quality judgments across a high volume of tasks. In addition to AI evaluation, I conducted structured usability testing for the Cyber Wardens Foundation e-learning program, an Australian Government-funded cyber security initiative. I evaluated content clarity, user experience, and comprehension effectiveness, delivering feedback to enhance the learning experience for small business users. My strengths include: • LLM response evaluation & quality scoring • Guideline-based assessment • Logical reasoning and clarity analysis • Structured feedback documentation • Detail-oriented quality control I bring a disciplined, process-driven approach to every project. Whether evaluating AI outputs or analysing structured information, I focus on accuracy, clarity, and measurable improvement. I am currently available for AI evaluation, response review, and quality-focused analytical projects.

⭐ YOUR SEARCH FOR A UNICORN DESIGNER IS OVER I am a highly experienced UX/UI and Brand Designer with a track record of success in helping numerous startups, scale-ups and enterprises reach their goals. And I make an especially great partner for companies who are growing fast and need to level up their product, services or brand with scalable design or digital solutions. ⭐ WHY ME? ✅ 12 years of commercial design experience with clients globally ✅ 50+ happy clients in AI, SaaS, Healthcare, Finance, Hospitality & more ✅ Experience with bootstrapped startups, funded startups and enterprise organizations with ARR up to $150 million ✅ Easy to work with delivering a flexible problem-solving approach ✅ Full stack Web2 and Web3 designer with strong portfolio of Product (UI/UX), Brand, Website, SaaS and AI solutions. I am also the founder of Metamode, a boutique Australian-based design agency, where I lead a team of talented UX Designers, Website Designers, Brand Designers, Copywriters and Developers. With this commercial experience I'm confident that I’d be able to deliver your project on time and budget. ---- ⭐ TRUSTED BY CLIENTS GLOBALLY “Worked with Tom and the team on a few projects and I can speak to the speed and quality on each project. Always bringing forward best practices and improving on our product specifications, whilst blowing us away with great UX and prototypes.” - Adrian Casey, Product Manager @ Cakewalk AI, Harken ---- “Tom and the Metamode team excelled in front-end development for the SpotSwap app. Their attention to detail, approach to design and usability has greatly enhanced SpotSwap’s user experience. Trustworthy and consistent, they stuck to timeframes, communicated effectively and delivered what was promised.” - Giles Clayton, Founder @ SpotSwap ⭐ APPROACH ✅ I uncover insights and shape brands through a process of exploration and discovery. ✅ I design to simplify, fostering a human-centric ideology to create lasting, memorable solutions. ✅ I build products and brands that are functional, reliable, and evolve with time, all backed by the latest technologies and methodologies. ✅ Like the world around us and the businesses I work with, my design practice is always striving to create positive change. ---- ⭐ CAPABILITIES ✅ Research: - Stakeholders/product owners interview - Competitor Analysis - Marketing Research - User research and interview - Defining user needs - Defining business needs ✅ Ideation: - Product / Feature Discovery - Persona Development - Journey Mapping - Concept Exploration - Brand Strategy - Goals to tasks - Tasks to functions (user flows, IA) ✅ Prototyping: - Wireframes creation - Prototyping - User testing - Refining ideas ✅ Design and build: - Visual UI Design - Brand Design - Guidelines and Documentation - Design Systems - UX Writing - Icon Design - Image Creation - Animation - User testing - Hand-off to development - Visual QA ✅ Analyze: - User feedback gathering - Usability evaluation - Usability testing - Planing next iterations ---- ⭐ HOW DO I HELP YOU? Click the ‘INVITE’ button in the top right corner of the screen and include a message explaining your problems or project goals. Or you can even just direct message me to have a quick chat about your project. As a sought-after freelancer outside of Upwork, I am selective about the projects I can take on in an effort to maintain a high standard of quality. Don't miss out on the opportunity to work with me and bring your project to life. SKILLS
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